About Hikvision 02Message from the Management 03
ESG Philosophy 05ESG Governance Framework 06Identication of Material Topics 07Risk Management 10Stakeholder Communication 11Honors and Awards 12
Tech for Homeland 15Tech for Environment 17Tech for Industry 20Tech for Community 24Tech for Culture 27
Responding to Climate Change 30Improving Energy Management 39Developing Green Products 42Enhancing Water Resource Management 44Managing Wastes and Emissions 45
Improving Compliance System 49Upholding Business Ethics 51Constantly Advancing Compliance Practices 54Respecting and Protecting Human Rights 56Fostering a Culture of Compliance 58
Our Unwavering Commitment to TechnologicalInnovation 60Complying with Technology Ethics 64Tackling Cybersecurity and Data Security Risks 65Ensuring Product and Service Quality 71
Embracing Responsible Procurement 81Driving Industry Growth 86
Nurturing an Innovative Workforce 91Creating Social Value 102
Appendix 1: Key Performance 110Appendix 2: Indicator Index 116Appendix 3: Report Verication 118About This Report 119
EnvironmentPursuing Low-carbon Operationand Green DevelopmentESG Management
ESG Spotlight
Tech for Good
Value Chain
Working Together forMutual Success
Integrity
Championing Complianceand Prudence
Harmony
Creating a Harmonious Workplaceand Giving Back to Society
ReliabilityEmbracing Innovationand Maintaining High Quality
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About HikvisionLeading the Future of AIoTFounded in 2001, Hikvision is a tech company dedicated to technological innovation. At Hikvision, weuphold the business philosophy of "professionalism, reliability, and integrity", and practice the core valueof "dedicated to customers' continual success, adding value to companies and communities, acting withhonesty and integrity, and pursuing excellence in every endeavor". Over the past two decades, we startedwith video technology, and gradually built and enhanced our Internet of Things powered by ArtificialIntelligence (AIoT) system, centered around IoT perception, artificial intelligence, and big data, providingsecurity and scenario digitalization solutions to a variety of industries.Hikvision is committed to serving various industries through its cutting-edge technologies of IoT perception,artificial intelligence, and big data, leading the future of AIoT: through comprehensive machine perceptiontechnologies, we aim to help people better connect with the world around them; with a wealth of intelligentproducts, we strive to identify and satisfy diverse demands by delivering intelligence at your fingertips;through innovative AIoT applications, we are dedicated to empowering every individual to enjoy a betterfuture by building an intelligent world that is more convenient, efficient and secure.
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Message from the Management
In today's world, sustainable development has been a global consensus, and Environmental, Social, and Governance(ESG) serves as a critical framework for guiding businesses toward sustainability. It encompasses environmentalprotection, social welfare, and long-term stability of businesses. It also stands as the essential path for enterprisesto coexist and thrive with society. In deep recognition of this, Hikvision has established a systematic framework thatintegrates ESG into every aspect of our development, to create value for society and shape the future for the Company.Innovation is embedded in Hikvision's DNA and serves as a driving force for its sustained development. In 2024, wemaintained the intensity of R&D investment, explored deeper in the AIoT domain, and launched multi-dimensionalperception products, fostering our competitiveness in scenario digitalization business. Additionally, we believe that ourlong-term development depends not only on commercial achievements but also on the ability to leverage expertise for apositive societal impact. With "Tech for Good" as the core, we continuously advance innovative initiatives in educationsupport, environmental protection, and digital village promotion, working toward a better and more sustainable world.In response to the global challenges of climate change, Hikvision is taking proactive steps. Guided by the mission of"connecting a green and low-carbon value chain with safe and efficient AIoT applications", Hikvision is adopting a top-down approach to carbon neutrality management, driving green transformation across all stages, including productdesign, manufacturing, and operations. The Company is also actively utilizing clean energy such as green electricity andsolar power. Through these efforts, Hikvision is contributing to the sustainable development of our planet.By seeing far, we gain vision; by acting on vision, we go further. At Hikvision, we remain steadfast in the original aspirationof "Tech for Good". Driven by innovation, guided by responsibility, and in step with the times, we are committed toadvancing with society and working hand in hand with you to thrive for a better future.
April 2025
Feng WeiBoard Secretary andLeader of the SustainabilityWorking Group
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Hikvision firmly believes that sustainability is key to sound industrial growthand long-term corporate competitiveness. We carefully examine theconnection between ESG and various aspects of our business activities,including strategy, operations, value creation, and development. Byimproving our ESG management system and enhancing communicationswith stakeholders, we have managed ESG and other non-financial risksmore effectively, ensuring robust operations and sustainable development.Our efforts have been recognized with the SA8000 Certification for SocialAccountability Management System and have been awarded the EcoVadis2025 Silver Medal, which places us in the Top 15% of 150,000 companiesglobally.
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ESG PhilosophyHikvision upholds the ESGmanagement philosophy of"integrating corporate socialresponsibility and sustainabilityprinciples into business, and strivingto be a responsible global techcompany", and actively builds afeatured ESG model for effectivemanagement.Like banyan trees that sustaincountless species after theygrow up, Hikvision is dedicatedto fostering growth acrossvarious industries while pursuingsustainable development. Thiscommitment is embodied in our
THRIVE sustainability philosophy,
which guides our ESG practicesin this new phase. With "Techfor Good" as the core, we focuson five domains—Harmony,Reliability, Integrity, Value chain,
and Environment—to jointly createa more prosperous, brighter futurewith our stakeholders.In 2024, Hikvision joined the UnitedNations Global Compact (UNGC).We uphold the Ten Principles ofthe UN Global Compact, whichencompass human rights, labor,environment, anti-corruption, andother aspects. This engagementalso contributes to the realization ofthe 17 United Nations SustainableDevelopment Goals (SDGs).
HarmonyProvide ample opportunities for professionaldevelopment and support our employees in leadingbetter lives; leverage our technological expertise toimprove social welfare, thereby bringing positive changeand hope to the world.
ReliabilityLeverage our strengths in cutting-edgetechnologies to deliver high-qualityproducts and services that meetcustomer needs and facilitate digitaltransformation across industries.
IntegrityComply with high standards of businessethics and uphold integrity and compliancein business operations as the cornerstoneof long-term growth.
Value chainBuild a robust AIoT ecosystem and fostercoordinated development through opencollaboration with suppliers and industrypartners.
EnvironmentTake guidance from the concept of greendevelopment, continuously improve our energystructure, and actively explore pathways tocarbon neutrality.
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ESG Governance FrameworkHikvision has established a comprehensiveESG management structure thatencompasses decision-making,management, and execution levels. TheBoard of Directors serves as the highestgoverning body for ESG matters, overseeingthe formulation of overall strategic decisions.The Sustainability Steering Committeemanages and supervises ESG-relatedaffairs, while the Sustainability WorkingGroup handles the day-to-day managementand implementation of these affairs.
Under the SustainabilityWorking Group,execution teams focuson five key areas.The leader of thecorresponding coredepartment takesthe leading role, andoperations leaders areappointed to fostercross-departmentalcollaboration andefficient execution.
Integrity:
Strengthen themanagement of anti-commercial bribery,anti-corruption, andanti-unfair competitiontopics to improveinternal risk preventionand control mechanisms;integrate human rightsprotection into corporateoperations to enhancegovernance.
Board of Directors
Sustainability Working Group
Executive Management – Sustainability
Steering Committee
Reliability:
Reinforce themanagement oftechnological innovationand product safety andquality and improve themeasures for informationsecurity and privacyprotection; enhance theawareness of technologyethics and continuouslyrefine internal policiesand guidelines.
Environment:
Focus on key topicssuch as tackling climatechange, applicationof clean technology,and energy and wastemanagement. Implementsystematic managementand innovative practices,explore an overalldirection, and setclear objectives foradvancement, and trackprogress and outcomeseffectively.
Harmony:
Incorporate diversity andinclusion into corporateculture and day-to-dayoperations, and improvethe employee care andbenefits system fora happier and moreproductive workforce;organize volunteeractivities to give back toour communities.
Value chain:
Enhance suppliermanagement andconflict mineralsmanagement. Facilitateindustry communicationand cooperation to makethe supply chain moresustainable.
Hikvision's ESG Governance Framework
SustainabilityGovernance Team
(Integrity)
Technology InnovationTeam (Reliability)
Ecosystem andCarbon NeutralityTeam (Environment)
Employees andCommunities Team(Harmony)
Value ChainCoordination Team(Value Chain)
Decision-makingLevelManagementLevelOperationalLevel
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Identi?cation of Material Topics
Hikvision places great emphasis on stakeholderconcerns and inputs. In 2024, we rened ourassessment methods in line with the Self-Regulatory Guidelines No. 17 for Companies Listedon the Shenzhen Stock Exchange—SustainabilityReport (For Trial Implementation). We conductedour rst double materiality assessment, which fullyintegrated perspectives from multiple departmentsand over 120 stakeholders of various types.Before sequencing and ltering the topics, weevaluated their relevance to "corporate nance"and to the "economy, society, and environment".
Materiality assessmentImportance to the economy, society, and environment:
Stakeholders - including shareholders/investors,employees, customers, government and regulators,suppliers/partners, media outlets, and NGOs/communities- participated in a survey on the magnitude of potentialimpacts, both positive and negative, of Hikvision'sperformance toward the material topics. A total of 112questionnaires were collected from these stakeholders.Importance to corporate finance:
Hikvision's senior executives and relevant departmentheads contributed to the survey. They thoroughlyconsidered the risks and opportunities associated withthe material topics, including the magnitude of theirpotential impact on our business models, operations,development strategies, and financial standing. A total of10 questionnaires were collected from these stakeholders.
Topic identicationBased on the material topics identified in our 2023ESG report, and in line with domestic and internationalpolicies, ESG norms, capital market rating criteria, andindustry benchmarking outcomes, we have compiled alist of 25 key ESG topics.
Sequencing and lteringWe performed a quantitative analysis of the financialmateriality and impact materiality assessment results,with the "materiality thresholds" set at one-third andtwo-thirds. Topics are thus divided into three categories:
"less material" for topics scoring below one-third,"moderately material" for those scoring one-third orabove but below two-thirds, and "highly material" forthose scoring two-thirds or above.
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Conrmation and approval
Upon review and confirmation by the Board ofDirectors, the Company recognized three double-materiality topics (technological innovation,cybersecurity and data protection, and responseto climate change). We will sharpen our focuson material topics by engaging in targeteddisclosures and improving relevant practices.
Hikvision's Topics Materiality Matrix for 2024
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We have summarized the impacts of the three doubly material topics along with the risks and opportunities they may bring. We have alsodisclosed the effectiveness of relevant management strategies and actions in this Report.
Material TopicRiskOpportunityImpact
Technological innovation
The challenges of technological devel-opment and the fast iteration of externaltechnologies may hinder innovation ac-tivities from achieving their expected out-comes.
Innovations driven by demands will con-stantly sharpen our competitive edge andreinforce our industry leadership.
Technologies such as big data, AI, andmulti-dimensional perception will drivethe digital transformation of the indus-try, enhancing production efficiency andsafety.The application of innovative technolo-gies for eldercare, transportation, health-care, and charity will enhance socialwell-being.Cybersecurity and dataprotection
Non-compliance with data protectionlaws and regulations or managementshortcomings may end in regulatory pen-alties, legal liabilities, and risks includ-ing data breaches, unauthorized data ac-cess/destruction, or data alteration.
Effective cybersecurity and data protec-tion measures can boost customer trust,leading to an increase in market share.
Robust cybersecurity and data protectionmeasures can prevent the misuse or leak-age of customers' personal informationand reduce the risk of financial loss.
Response to climate change
The escalating effects of climate changemay drive up both the prices for green-house gas (GHG) emissions and the costsof raw materials.
We can better accommodate the evolv-ing consumer preferences and further ex-plore market opportunities by developingand expanding low-carbon products andservices as well as by promoting diversifi-cation in our business activities.
We will focus on decarbonizationthroughout the product life cycle andspare no effort in green operations tohelp mitigate climate change.Through product carbon footprint verifi-cation, we will promote the constructionof a green value chain and supply chain.
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Risk Management
We have established the Risk and Compliance Management Committee under the Boardof Directors and developed the Working Rules of the Risk and Compliance ManagementCommittee of the Board of Directors and the Risk Management Policy to integrate ESG-related factors, including human rights, information security and data protection, into ourrisk assessment and internal control processes. Leveraging our risk management andinternal control systems, we enhance the practical management of various topics, strictlycontrol associated risks, and vigorously pursue relevant opportunities to ensure long-termstable development.
Each business unit (BU) comprehen-sively identifies risks associated withbusiness operations and categorizesthese risks following the guidelinesset forth in the Hikvision Risk Dic-tionary. The risks are then describedin a standard format that typically en-compasses their causes and potentialconsequences.
The magnitude of risks is evaluatedbased on the likelihood of their oc-currence alongside the impact theycould have. Likelihood assessmenttakes into account factors like busi-ness models, development strategies,and historical risks, while impact as-sessment covers financial, reputa-tional, legal, safety, operational, en-vironmental, and other dimensions.Risks are then divided into three lev-els: "high", "medium", and "low".
Each BU selects appropriate risk re-sponse strategies based on the risklevels. These strategies include:
risk avoidance—suspending or ter-minating the relevant business ac-tivities when risks surpass accept-able thresholds; risk reduction—im-plementing proper controls to lessenthe likelihood or impact of risks; risksharing—sharing risks with externalstakeholders through subcontract-ing or insurance; and risk retention—accepting risks that fall within tolera-ble limits without further action. Theselection of strategies is guided byprecise risk assessments and rea-sonable cost-benefit analyses.
The risk list is maintained in theCompany's process managementplatform following evaluation byrelevant departments and per-sonnel. The accuracy of the list isregularly checked, and any identi-fied issues are promptly commu-nicated to the concerned BUs.
Risk identificationRisk assessmentsRisk responses
Risk list publicationand management
Hikvision's Risk Management Process
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StakeholderCommunication
Hikvision proactively develops new channels and methods for communication with both internal and external stakeholders,including hosting performance briefings, organizing suppliers' meetings, and conducting employee surveys. We valuestakeholder feedback as an important reference for making sustainability action plans and sharing information externally.StakeholderMain TopicsCommunication Channel and FrequencyResponseShareholders/Investors
Continuous increase in corporate valueInnovation-driven developmentBusiness ethics and complianceRisk managementESG management
Regular reports/interim announcementsField research (sporadic)Telephone communication (real-time)Email correspondence (real-time)Performance briefing/Roadshow (quarterly)
●Maintaining consistent revenue growth
●Offering industry-leading products and solutions
●Establishing a risk management system and a compliance ecosystem
●Improving the ESG management systemGovernment andregulators
Fulfilling tax obligationsPromoting economic growthAddressing social issuesProduct safety and qualityBusiness ethics and complianceESG managementEnvironmental protection
Regular reports/interim announcementsLetters (sporadic)Field research (sporadic)Government communication meetings (sporadic)
●Ful?lling tax obligations
●Developing new products and solutions in line with evolving social needs
●Establishing and improving the cybersecurity and quality management systems
●Establishing a risk management system and a compliance ecosystem
●Improving the ESG management system
●Using clean technology to promote the low-carbon transition of Hikvision and the whole industryCustomers
Innovation and R&DProduct safety and qualityBusiness ethics and complianceInformation security and data protectionESG managementProtection of customer rights
Hotline (real-time)Information feedback (real-time)Letters (sporadic)Field research (sporadic)Satisfaction survey (yearly)
●Expanding the innovation footprint to satisfy customer needs
●Adopting a mature quality management system to ensure product safety and quality
●Establishing a risk management system and a compliance ecosystem
●Improving the ESG management system
●Establishing and improving the cybersecurity and quality management systems to constantly improveour service standardsEmployees
Protection of employee rightsCompensation and benefitsTalent training and developmentOccupational health and safetyBusiness ethics and compliance
Communication meetings (sporadic)Employee training (sporadic)Questionnaire (yearly)Hotline and email (real-time)
●Establishing an equal and inclusive working environment to safeguard employees' rights and interests
●Upholding integrity and trustworthiness in business operations
●Providing competitive pay and bene?ts
●Providing comprehensive career path programs and training opportunities
●Providing employees with safe workplaces and health protectionSuppliers/Partners
Business ethics and complianceSupplier managementConflict minerals managementData security
Open tendering (sporadic)Assessment and scoring (yearly)Field research (sporadic)Suppliers' meeting (yearly)Supplier empowerment training (sporadic)Hotline and email (real-time)
●Upholding integrity and trustworthiness in business operations
●Integrating sustainability into every component of the supplier management process
●Promoting con?ict minerals management in compliance with high standards and strict requirements
●Building diverse communication and learning platforms for all upstream and downstream partners toempower the supply chain
●Adopting internationally recognized cybersecurity standards and best practices to comprehensivelyenhance our security capabilitiesCommunity
Community engagementPublic welfareEnvironmental protection
Community activities (sporadic)Media coverage (sporadic)Interviews and research (sporadic)
●Using tech for good, and encouraging employees to engage in and promote charity
●Promoting the concept of green of?ce and reducing the potential negative impact of businessoperations on the environmentPeers/NGOs/Industry organizations
Product and service qualityIndustrial developmentBusiness ethics and complianceCSR
Participating in industry forums and meetings (spo-radic)Participating in industry topic research and standardsdevelopment (sporadic)Joining international organizations (sporadic)Letters (sporadic)Communication meetings (sporadic)
●Sharing cutting-edge technologies, information, and platforms, and collaborating with a wider rangeof industry partners for common progress
●Establishing a risk management system and a compliance ecosystem
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Honors and Awards
Won the second prize of the State Science and Technology
Progress Award issued by the State Council
Named in the List of Top 100 Enterprises in Digital Economy andthe List of Top 100 Enterprises Driving the Integration of DigitalTechnologies and Real Economy issued by the China Enterprise
Evaluation Association
Won the Supply Chain Transformation Model Award, part ofthe 2024 "Dingge Award" Digital Transformation Pioneer List,
jointly issued by Caijing Magazine and SAP.
Entered the list of winners of the Fifth China Quality Award is-sued by the State Administration for Market Regulation
Named in the Top 100 Competitive Software and IT ServiceEnterprises List (2024) and the Top 100 Competitive Electronicsand Information Enterprises List (2024) issued by theChina Federation of Electronics and Information Industry
Won the second prize of the Fujian Provincial Scienceand Technology Awards issued by theFujian Provincial People's Government
Won the Outstanding Technology Award, part of the 21st ForThe People Awards in 2024 hosted by people.cn
Recognized as a Leading Service Company in Artificial
Intelligence by the Zhejiang Provincial Development
and Reform Commission
Named among the Top 50 Leading Enterprises in China'sIndustrial Digital Transformation by e-works
Development Quality
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Tech for Good
Tech for Good
Technology is a capability we possess, while using it for good is our choice. Beyond merely"doing good" in technological innovation, we also believe in "developing technology for agood purpose". Hikvision is committed to the principle of "Tech for Good", integrating CSR andsustainability into our business. We leverage our expertise across sectors such as education,energy, transportation, healthcare, culture, and environmental protection, and continuouslyimprove our products and solutions and explore innovative approaches to address socialchallenges. Through these efforts, we contribute to a more inclusive and sustainable future.
ESG Spotlight
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Tech for HomelandThe hope for a better livingenvironment has been a fundamentalaspiration of humanity. At Hikvision,we leverage cutting-edge technologiesto foster innovation in urban publicservices, enhancing urban planning,social services, and communitymanagement. We embrace theconcept of "happy communities"by advancing smart solutions thatcreate safer, more comfortable,and harmonious living spaces.
Smart trafc managementWe are dedicated to specific scenarios such as improving traffic flow, safety management, law enforcement,command and dispatch, vehicle and driver administration, and highway policing. By collaborating withtraffic management authorities and partners, we continuously strengthen our capabilities in addressingtraffic challenges to support refined traffic management.
Rened trafc management enhances urban mobility
To mitigate congestion and address complex urban traffic challenges, Hikvision implemented the SmartTraffic Management project in partnership with the Traffic Management Bureau of Jingzhou Public SecurityBureau in Hubei Province. We developed a big data analyzing system and an intelligent signal control systemthat integrates 627 traffic signal controllers within the city center. As a result, 100% of the city's traffic lightsnow operate under a networked and coordinated system. The project has delivered measurable improvementsin Jingzhou's urban traffic conditions: the travel speed on major congested roads increased by 14.65%, thecongestion index declined by 11.03%, and the average daily travel speed reached 36.76 km/h.
We have delivered advanced traffic management solutionsto over 300 cities, optimizing traffic flow at more than53,000 intersections. In cities such as Jingzhou, Deyang,Nanxun, and Zhoushan, our intelligent signal controlsystems have enhanced traffic efficiency by more than10%, while our green wave technology has effectivelyreduced commuting times by over 15%.
We have deployed traffic safety management servicesacross more than 220 cities, addressing over 2,600specific risk scenarios. In provinces such as Shaanxi,Zhejiang, Hubei, and Jiangsu, initiatives such as roadhazard rectification led to a significant year-on-yearreduction in the number of accidents by addressing roadhazards, identifying high-risk vehicles and individuals, andenhancing safety education.
Optimizing trafc ?ow and reducing congestionSupporting trafc safety management
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Safeguarding urban lifelines
In a city in Sichuan Province, Hikvision conducted a systematic risk assessment andimplemented an intelligent sensing system to enhance the safety and efficiency of key urbaninfrastructure, including main pipelines and aging pipe networks. By leveraging pipelinemodeling, hazard management, real-time monitoring, performance evaluation, and responsemechanisms, the system enables real-time monitoring and early warning of methane gasconcentrations, dynamic monitoring of drainage networks, and data collection and predictiveanalysis for water supply systems, improving risk management for urban lifeline systems.
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Urban governanceWe have developed IoT-based sensing solutions,including combustible gas detectors and radar flowmeters, designed to enhance the managementof critical urban infrastructure. These productsenable intelligent sensing of multiple statusesand factors, including flammable gas in enclosedspaces, flow rates in drainage networks, andwater levels during flooding. By providingaccurate and timely data, our products supportmore standardized, intelligent, and refined urbanmanagement.
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Biodiversity protectionDiverse flora and fauna are members of the vibrant nature. We are committed to protecting ecosystems andbiodiversity, applying solutions to promote harmonious coexistence between humans and nature.
Tech for Environment
Hikvision contributes to naturalresource conservation and ecologicalmonitoring through our AIoT-poweredintegrated air, land, and watermonitoring system. By protectinginterconnected ecosystems—includingmountains, rivers, forests, fields,lakes, and grasslands—Hikvisionsupports the Beautiful ChinaInitiative with concrete actions.
Protecting one of the world's rarest treesThe Baishanzu fir (Abies beshanzuensis) is considered a "living fossil" in the plant world. Previously, onlythree mature wild specimens remained, making it one of the world's 12 most endangered plant species.The three trees are native to Baishanzu National Park in Lishui, a biodiversity hotspot home to speciessuch as the white-necked long-tailed pheasant and the Cabot's tragopan, a critically endangered speciesendemic to China, often called the "giant panda of birds". To enhance biodiversity conservation, Hikvisionpartnered with Baishanzu National Park to deploy wildlife monitoring cameras and the GHD Flora andFauna Observation Cloud Platform, creating an intelligent surveillance system for wildlife protection. Thistechnology supports the reforestation and wild population recovery of the Baishanzu fir, significantlyimproving its chances of survival. As a result, the wild population of Baishanzu firs has grown from just threetrees to over 4,000—a testament to the impact of ongoing conservation efforts.
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Leveraging technology to protect Fuheyuan wetlands in JiangxiWetlands, often called the kidneys of the Earth, play a crucial role in ecological conservation. JiangxiProvince, which contains one of the largest concentrations of wetlands in the middle and lower reachesof the Yangtze River, has achieved a wetland protection rate exceeding 60%. Since 2022, Hikvision hasbeen supporting Fuheyuan National Wetland Park, Guangchang County, Jiangxi Province, in building asmart wetland system that provides intelligent wildlife monitoring, 24-hour water quality analysis, andcomprehensive aerial, terrestrial, and aquatic surveillance. By enhancing ecological monitoring, scientificresearch, and refined management, the system helps improve air and water quality, strengthens wetlandconservation, and optimizes patrol operations.
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Natural disaster prevention
We provide intelligent monitoring, early warning, and prevention solutions for natural disasters, includingfloods, landslides, collapses, mudslides, and forest fires. We have played a key role in disaster preventioncapacity-building projects across Zhejiang, Guangxi, Hebei, Tianjin, Fujian, Qinghai, and other provincesand cities, making disasters visible to avoid unnecessary casualties and economic losses.
Forests take centuries to grow but can bedevastated by fire in a single night. To effectivelyprevent and control forest fires, Hikvisionintegrates IoT perception, AI, and big dataanalytics to develop a real-time, high-frequency,and large-scale intelligent monitoring network forforest fire prevention. The system provides firedetection and early warning, fire behavior analysis,fire suppression command and coordination,
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damage assessment, and post-fire inspections.As of December 2024, we have contributed toforest fire prevention initiatives in 264 citiesacross 31 provinces, significantly strengtheningwildfire mitigation and ensuring long-term forestprotection.
Smart re prevention system protects forests
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Tech for IndustryIndustries are the backbone of theeconomy and the driving force forsocial progress. The wave of digitaltransformation is reshaping industrialoperations, making them greener,safer, and more efficient. LeveragingAIoT technologies, Hikvisionempowers industries to digitalizetheir operations, enhance efficiencyand safety, and drive sustainableeconomic and social development.
Digital operationAs technology advances rapidly, digital transformation has become a key strategy for enterprises worldwideto maintain or gain competitiveness. Hikvision drives this transformation by empowering businesses tointegrate digital solutions with diverse products, equipment, infrastructure, and operational scenarios.These innovations digitalize production processes, service delivery, product usage processes, and on-sitemanagement, thereby promoting operational excellence.
Empowering smart manufacturing for DENSO factoriesDENSO, a leading global supplier of automotive components and systems, operates a factory in QiantangDistrict, Hangzhou, China, which produces 20 million small automotive motors and wiper systems annuallyfor global automakers. In 2024, Hikvision partnered with DENSO Manufacturing (Hangzhou) Co., Ltd. toimplement digital applications, including AR-enabled workshops, AI-driven quality inspection, and digitallogistics solutions. These applications have significantly enhanced the company's smart manufacturingcapabilities, driving operational efficiency and sustainability.
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AR-enabled workshops provide integrated visualization of production, equipment maintenance, and energysystems and key modules.
●AI-driven quality inspection improves ef?ciency and visualization in quality control, from raw materials to?nished products.
●Digital logistics increases logistics ef?ciency by over 20%.
●Real-time energy monitoring reduces carbon intensity per unit of value added by an average of 11.8%annually."From production and equipment man-agement to quality control, logistics,and energy monitoring, the majority ofour operational data is now visualizedon a 3D dashboard. These technologieshave enhanced production efcien-cy, improved product quality, reducedcosts, and strengthened our competi-tiveness."
— Plant Manager, DENSO Manufacturing
(Hangzhou) Co., Ltd.
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Driving digitalization of mining operationsOn the Plateau, at altitudes exceeding 5,400meters, advanced digital technologies aretransforming mining operations. Automatedweighbridge systems ensure unmanned vehicleweighing, industrial acoustic diagnostic devicesin the electrical room provide real-time equipmentmonitoring and detect unusual noises, and anintegrated safety visualization system enhancesoperational oversight to ensure the safety of front-line operations. These are the fruits of the years-long strategic partnership established between
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"Zijin Mining, in partnership with Hikvi-sion, is advancing digital transformationthrough AIoT solutions. These tech-nologies optimize business processes,develop 'smart mines' and 'intelligentfactories,' reduce costs, improve effi-ciency, and enhance workplace safety,strengthening our global operationalexcellence."— Chief Information Officer of Zijin MiningGroup and General Manager of Zijin Zhixin
(Xiamen) Technology Co., Ltd.
Hikvision and Zijin Mining Group to drive digitaltransformation across the entire mining lifecycle—from geological exploration and extraction tomineral processing, metallurgy, and environmentalmanagement. The collaboration accelerates thedigital and intelligent transformation of the non-ferrous metals industry.
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"Equipment serves production. When equipment reliability im-proves, our production processes run more smoothly."— Senior Technical Manager, Intelligent & Automation Department, Man-ufacturing Division, NISCO
Safety managementWe help enterprises strengthen safetymanagement capabilities through digital andscenario-based monitoring. By identifying unsafebehaviors, hazardous equipment conditions, andenvironmental risk factors early and quickly, wehelp safeguard industrial operations.
"Smart steelmaking" increases safety, automation, and efciencySteel production operates in extreme conditions, including high temperatures,high pressures, and heavy loads, which pose tough challenges for raw materialhandling, equipment, and production processes. In partnership with NanjingIron and Steel Co., Ltd. (NISCO), Hikvision established a joint laboratory todeploy digital safety solutions, including anti-vibration cameras, millimeter-wave obstacle avoidance radars, handheld acoustic imagers, and two-colorpyrometers. These solutions have been implemented across sintering, coking,conveyor belt transport, blast furnace ironmaking, and steelmaking processes,making operations safer, more automated, and more efficient.
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Case
Quality and efciency improvementThrough technological innovation, we optimize themanagement of key production factors—personnel,equipment, materials, and space—to streamlineprocesses, enhance safety management, achieverefined management, and reduce costs. Theseefforts drive continuous improvements in qualityand efficiency across industries.
Bi-spectrum rapid coal quality analysis technol-ogy optimizes coal quality controlCoal quality data is fundamental to coal production,sales, settlement, and utilization. However,traditional chemical coal quality detection methodsare often inefficient, risky, and costly, limitingthe clean and efficient use of coal. Since 2021,Hikvision has worked with CHN Energy InvestmentGroup ("CHN Energy") to address this issue.Through three years of R&D, we developed the bi-spectrum rapid coal quality analysis technology.This technology overcomes the limitations oftraditional testing methods by enabling online, real-time, and non-destructive testing of coal samplesin bulk. The technology has been deployed at nine
facilities across the four major coal productionareas, ports, sales centers, power plants, andchemical industries. As of October 2024, thistechnology has helped analyze over 400 milliontons of coal. CHN Energy has leveraged thisrapid detection technology and data platform toexpedite settlement processes for over 10 milliontons of coal transactions with external users.
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Tech for Good
Tech for CommunityHikvision remains dedicated to leveragingdigital solutions to improve public well-beingand harnessing technology to foster a moreharmonious society. By expanding the applicationof advanced technologies in elderly care, childprotection, education, and healthcare, wecontribute to enhanced living conditions andbroader social welfare. Our efforts support thevision of a society where elderly individualsreceive proper care, children are well-protected,students have access to better education, andmedical services are more available to all.
Caring for vulnerable groupsSupporting vulnerable groups is fundamental to enhancing social equity, justice, andharmony. We have developed multiple products and solutions to enhance the caring, safety,and well-being of elderly people and children, creating a smarter, more secure, and moreconvenient living environment for them.
We have developed intelligent care terminals equippedwith millimeter-wave radar technology to providefeatures such as vital sign monitoring, fall detection,emergency alerts, and smart caregiving. These terminalshave been deployed in nursing homes across Shanghai,Qingdao, and other regions, safeguarding the health andsafety of elderly people.
To enhance the safety of elderly people living alone inrural areas, we have implemented a suite of sensingdevices, including standalone smoke detectors, gasleak detectors, electricity usage monitors, and smartcare terminals. These devices are integrated into adigital village management platform, enabling detectionand early warning of fire hazards and other risks. Thissolution has been rolled out in Zhejiang, Sichuan,Chongqing, and other provinces to protect elderlyresidents from safety hazards.
To mitigate the risk of drowning among children inrural areas, we have developed an intelligent drowningprevention and alert system featuring smart columnspeakers, intelligent cameras, and AI-powered analysisapplications. This system has been deployed in placessuch as Enshi in Hubei Province, enabling villagecommittees to implement robust safety measures aroundwater bodies. The system provides intelligent patrols andearly warnings during high-risk periods, such as schoolholidays, weekends, after-school hours, busy seasonsof farming, extreme heat, and flood seasons, building atechnology-driven safety net against drowning incidents.
Enhancing elderly care in nursing homesProtecting elderly people living
alone in rural areas
Drowning prevention for children
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Tech for Good
CaseSmart education
We are dedicated to advancing campus safety,digitalizing classroom instruction, and integratingintelligent platforms for education authorities andschools. By fostering a secure and comfortabledigital learning environment, we help teachersenhance digital teaching capabilities whilesafeguarding students' physical and mental well-being throughout their academic journey.
"With the support of an intelligent ter-minal data platform, we will continue toexplore the potential of education dig-italization—using intelligence to driveintelligence and fostering high-qualityschool development."—School leader of Lanzhou Dongjiao School
Transforming education with smart technologySince 2022, Hikvision has partnered with Lanzhou Dongjiao School to drive a comprehensive digitaltransformation in school management, services, and teaching environments. This initiative has cultivateda dynamic and engaging learning community for students, teachers, and parents, enhancing campusmanagement efficiency and quality and turning the vision of a "smart campus" into reality.Interactive smart boards provide students with a new way to explore knowledge. The digital studentevaluation system supports a holistic five-dimensional education approach encompassing moral,intellectual, physical, aesthetic, and labor education. The smart family-school interaction platform enablesparents to submit leave requests for students, view student performance, class notifications, and receivedismissal notifications, making family-school interactions more efficient and convenient. Teachers benefitfrom an integrated ecosystem of smart technologies, including lecture recording, intelligent classroommonitoring, and interactive teaching assistants. Now they can prepare lessons online, interact with studentsduring class, and analyze student performance after class more efficiently.Hikvision has also implemented an intelligent security management system featuring dynamic campusincident monitoring, prompt alerts for critical areas, and an integrated fire safety and emergency responsemechanism to ensure a secure campus.
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Tech for Good
CaseHealthcare
We provide multidimensional digital support formedical scenarios, integrating digital technologiesinto the entire patient care process. Our solutionsinclude smart outpatient services, intelligentwards, intelligent monitoring, digital operatingrooms, telemedicine solutions, and smart hospitalsecurity, ensuring safer, more accessible, andmore efficient healthcare services for patients.
Digital transformation empowers dynamic pressure ulcer care managementA critical aspect of hospital care is to dynamically monitor and manage pressure injuries for long-termbedridden and critically ill patients. Hikvision's Medical Pressure Ulcer PDA has helped Zhejiang ProvincialPeople's Hospital establish an integrated digital wound management system, digitizing pressure ulcercare. The Medical Pressure Ulcer PDA scans patients' wristbands to access essential medical information.Featuring video capabilities, deep learning algorithms, and binocular vision ranging technologies, thedevice can automatically measure the sizes of wounds. It can also wirelessly upload accurate wound datato the hospital system and generate pressure ulcer care records. By eliminating manual measurements andrecord-keeping, the PDA significantly enhances nursing efficiency.
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Tech for Good
Tech for Culture
Hikvision is committed to integratingtechnology with cultural heritagepreservation, working with institutionssuch as the Dunhuang Academy, thePalace Museum, Henan Museum, andXi'an City Wall Center to enhancecultural heritage protection andservice innovation. By leveragingAIoT technology, we contributeto the intelligent conservation ofcultural heritage, ensuring a bettercultural experience for the public.
"The transformation of museum securi-ty must fully leverage new technologiesand products. These are essential toolsthat, when used effectively, reduce ourworkload while improving efciency."
— Director of Security, Henan Museum
Case
Henan Museum houses over 170,000 invaluablecultural artifacts, including the Jiahu Bone Flute,Lotus-Crane Square Pot, Jade-Handled IronSword, and Fu Hao Owl-shaped Vessel (Zun)—each a testament to China's rich cultural heritage,drawing visitors from around the world. In 2024,Hikvision's advanced technology significantlyenhanced the museum's security management,making it more effective, efficient, and intelligent.Leveraging our IoT technology, we have integratedthe museum's security and fire protection systems
Hikvision partners with Henan Museum to preserve cultural artifacts using smart technology
into a smart security management platform,eliminating data silos to facilitate seamlesssystem integration and data sharing. Utilizingour digital twin technology, we have created asecurity monitoring system with 3D visualizationcapabilities, bridging the physical and digitalrealms of the museum and further enhancing thepreservation of cultural heritage.
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CaseThe digital code of Xi'an City WallAs a symbol of Xi'an's ancient history, the Xi'an City Wall safeguarded the city for centuries.Today, generations of "Wall Guardians" continue to protect the world's oldest and most well-preserved ancient city wall, integrating digital intelligence into heritage conservation.Hikvision, together with the Xi'an City Wall Digital Industry Innovation Center, has establishedthe Cultural Heritage Data Governance Laboratory to drive preventive conservation anddigital management of the ancient wall. We have developed an IoT base, capable of multi-dimensional perception and data governance, for the Xi'an City Wall digital managementplatform, empowering cultural heritage protection with AIoT data. Looking ahead,Hikvision and Xi'an City Wall will continue their collaboration to explore IoT sensors and AI-powered machine vision technologies for the data collection and governance for heritageconservation, providing digital assets for the preservation, maintenance, and tourismdevelopment of Xi'an City Wall.
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"Integrating new technology into theancient city wall enables us to proac-tively manage its preventive conserva-tion while taking preemptive actions tobetter preserve and pass on culturalheritage."— Director, Xi'an City Wall Digital Industry
Innovation Center
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EnvironmentPursuing Low-carbon Operationand Green Development
Protecting the shared nature is also protecting ourselves.At Hikvision, we tackle climate change with visionaryapproaches, ensuring optimal resource allocation andefficient utilization. We strive to establish a low-carbonand sustainable business ecosystem that contributespositively to the environment, helping protect our planetas we pursue a greener future.
Contributing to the following UN SDGs
●Response to climate change
●Energy management
●Application of clean technology
●Water resource management
●Circular economy
●Waste and emission management
●Environmental compliance management
Responses to topics
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Environment
Responding to Climate ChangeClimate change is profoundly reshapingthe landscape of business development. AtHikvision, we proactively establish a governanceframework to tackle climate change, identifyingrisks, opportunities, and impacts. We develop acomprehensive climate risk management processand set clear climate-related indicators andtargets. These efforts represent strong stepstowards mitigating the inuence and adapting toclimate change.
Governance
At Hikvision, we have tailored our organizational structure to address thechallenges of climate change. Under the leadership of the Board of Directors,related responsibilities are shared by the executive management team andthe Carbon Neutrality Committee, while the planning and implementation ofmeasures are handled by the Carbon Neutrality Operation Working Group. Thisstructure ensures a cohesive, top-down approach to climate change, ensuringalignment between strategy and implementation while enhancing our capacityto address climate impacts.
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Environment
Strategy
Hikvision identifies and analyzes climate risks and opportunities across itsvalue chain based on the 11 categories recommended by the TCFD framework,which is done through value chain mapping, climate data screening, andindustry research, resulting in a comprehensive climate risk and opportunityinventory. We also submit the CDP climate change questionnaire and assessour potential risks, striving to enhance the precision and transparency ofour management. Meanwhile, we incorporate the low- and high-emissionsscenarios from the Intergovernmental Panel on Climate Change (IPCC) andRisk/Opportunity CategoryTime of AssessmentSelected Climate Scenarios
Physical risks
Acute
Short-term (2025)Medium-term (2030)Long-term (2050)
●Shared Socioeconomic Pathways (SSPs) from the IPCC Sixth Assessment Report
●Low-emissions scenarios, consistent with the Paris Agreement:
●SSP1-2.6 — This scenario emphasizes sustainable development and low-carbon transformation. The goal is to limit globalwarming to approx. 2°C, with a strong possibility of keeping it at or below 1.5°C. Net-zero emissions will be achievedaround 2075.
●High-emissions scenarios:
●SSP3-7.0 — Regional rivalry: Under a fragmented global socioeconomic system, each country pursues its own interests,leading to scant emissions reduction efforts. Global warming is likely to exceed 3°C.
●SSP5-8.5 — Fossil-fueled development: The global socioeconomic system depends heavily on high-carbon energysources, resulting in a lack of effective actions on reducing emissions. Global warming is likely to exceed 4°C.Chronic
Transition risks
Policies andregulations
IEALow-emissions scenarios, consistent with the Paris Agreement:
●Net-zero emissions scenario — Develop sustainable, clean energy to limit global warming to 1.5°C (with at least a 50%probability of success).High-emissions scenarios:
●Stated policies scenario — Based on energy-related policies that are in place or under development around the world,and in light of currently planned manufacturing capacities for clean energy technologies, the average global temperatureis expected to rise approx. 2.5°C by 2100.
TechnologyMarketReputationTransitionopportunities
ResourceefficiencyProducts andservicesMarketResilience
the International Energy Agency (IEA). This enables us to identify impacts inthe short, medium, and long term, assessing comprehensively how climatefactors affect our business and financial planning. Based on these insights,we delineate our strategic direction for responding to climate change andadapt our strategies in accordance with our progress.
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Environment
List of Climate-Related Risks
Risk Category
Climate-RelatedRisks
Short-term(2025)
Medium-term(2030)
Long-term(2050)
ImpactMitigation Strategies
Transitionrisks
Policiesand regula-tions
Enhancedemissions-reportingobligations
HighHighMedium
●The Company is required to enhanceclimate management and informationdisclosure quality, with an increase inproject funding in the short term.
●Expenditures on product carbonfootprint assessments, datacollection, and veri?cation areexpected to increase over the mediumto long term.
●Stay updated with domestic and international emissionsreporting requirements to ensure compliance in disclosures.
●Respond to domestic and international disclosurerequirements by establishing a mechanism for routinemanagement of emissions data. Develop plans and targetsfor carbon reduction and climate change response, andcontinuously track progress toward these goals.
Reputation
Growingconcerns andnegativefeedback fromstakeholders
LowMediumHigh
●This risk has attracted wide attentionwithin a short period.
●In the medium to long term, with theincrease in regulatory requirements,the company will face highercompliance demands, which maylead to an increased risk of negativefeedback.
●Keep track of the feedback regarding the Company's climatetackling measures from domestic and international regulatoryauthorities, customers, and other stakeholders along thesupply chain.
●Cooperate with supervision and assessments by issuing ESGreports, facilitating external ratings, announcing our climatepolicies, and engaging with speci?c groups.
●Constantly improve our climate policies and emissionsreduction measures to address stakeholder concerns.
Technology
Costs oftransitioningto low-carbontechnologies
MediumMediumMedium
●In the short term, the companyreduces emissions by adoptingrenewable energy.
●In the medium to long term,investments will increase in greenproducts in response to the growingmarket demand for low-carbonproducts.
●Set and work to achieve energy conservation and ef?ciencytargets based on policies and market demands, and regularlyassess the input and output of low-carbon technologies.
●Increase investments in emissions reduction technologies andenhance the frequency of using new energy, technologies,and materials to reduce overall energy consumption.
●Gradually establish a mechanism for product carbon footprintmanagement by starting with a pilot project to reduce energyconsumption.Policiesand regula-tions
IncreasedGHG emissionspricing
LowMediumHigh
●Our industry is not yet covered byChina's carbon trading market in theshort term. However, if it is coveredin the medium to long term, relevantoperating costs will increase.
●In the short term, carbon tax policiesin many countries are unlikely toaffect our industry. However, as thesepolicies tighten in the medium to longterm, the expanded coverage couldelevate our operating costs.
●Stay current with the climate policies of various countries andregions, and adjust accordingly.
●Use renewables to enhance energy ef?ciency and reduceoperational carbon emissions.
●Promote investments and practices in energy-savingtechnologies to reduce emissions.
Market
Consumerpreference forlow-carbonproducts andservices
LowMediumHigh
●Main customers' demands for low-carbon products and services are notyet apparent in the short term.
●In the medium to long term,customers are expected to graduallyopt for low-carbon products andservices, which will affect revenuesfrom established business operations.
●Keep track of market demand for low-carbon products andservices, and adjust accordingly.
●Increase the use of new energy sources and the supply oflow-carbon products and services.
●Obtain low-carbon labels, certi?cations, and patents.
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Environment
List of Climate-Related Risks
Risk Category
Climate-Related Risks
Short-term(2025)
Medium-term(2030)
Long-term(2050)
ImpactMitigation Strategies
Market
Rising costs ofraw materials
LowMediumHigh
●In the medium to long term, upstreambusinesses might boost theirinvestments in technologies andincur higher emissions costs. Theseincreases are likely to be re?ected inthe prices of raw materials purchasedby the Company.
●Follow up on the impact of climate policies on upstreamcompanies, and make timely responses and adjustments.
●Establish mechanisms for supplier communication andawareness building, call on suppliers to reduce energyconsumption, expand our pool of suppliers, and controlprocurement costs rationally.
●Comprehensively assess cost increases and develop areasonable pricing strategy by taking account of changes inconsumer demand.Reputation
Shifts in con-sumer prefer-ences
LowMediumHigh
●As in?uenced by policies and publicopinion, the growing preference forlow-carbon products and services willaffect the Company's revenues fromestablished business operations.
●Constantly address social concerns regarding energyconservation, emissions reduction, and green development tobuild a green brand image.
●Stay ahead of market demand shifts by proactively developingand launching green products and services.
●Adhere to our commitments as a UNGC member by joiningdomestic and international sustainability associations andadvocating for green development.
Physicalrisks
Acute risks
Increased se-verity of ex-treme weath-er events suchas hurricanesand floods
LowMediumHigh
●Suppliers in coastal or ?ood-proneregions face climate risks liketyphoons and ?oods, which mightaffect supply continuity. As extremeweather events become morefrequent, these climate risks alsoincrease.
●Foster synergies between production bases to ensureproduction stability.
●Adjust the geographic distribution of suppliers to ensure thateach production base is supplied from geographically closersuppliers.
●Expand the supplier base to avoid reliance on procurementfrom a single supplier.Chronicrisks
Shifts in pre-cipitation pat-terns and ex-treme chang-es in climatepatterns
LowLowLow
●Suppliers in coastal or high-temperature regions face climaterisks related to precipitation andpower brownouts, which might affectthe continuity of deliveries and theirorder ful?llment rate.
●Plan ahead and stay in touch with suppliers to ensure deliveriesin full within short lead times.
●Foster synergies between production bases to ensureproduction stability.
●Adjust the geographic distribution of suppliers to securesupplies from proximate locations.
●Expand the supplier base to avoid reliance on procurementfrom a single supplier.Chronicrisks
Risingaveragetemperatures
LowLowLow
●This risk could result in frequentextreme weather events, increaseenergy consumption andmaintenance costs, and even causedamage to equipment.
●This risk may also accelerate theaging and deterioration of materialsduring storage and transportation.
●Strengthen the inspection and monitoring of raw materials toensure they meet the quality standards.
●Require suppliers to improve their production processesand equipment to boost ef?ciency and product quality.Enhance maintenance of equipment and devise reasonableschedules that avoid peak production during periods of hightemperatures.Chronicrisks
Rising sealevels
LowLowLow
●Coastal infrastructure, includingports, may face inundation, whichnecessitates changes in routeplanning. This could, in turn, lead toan increase in transportation timeand logistics costs.
●Enhance the protection standards for coastal ports andlogistics facilities, and build sea walls and breakwaters tomitigate the impact of saltwater intrusion and storm surges.
●Change shipping routes to bypass areas most threatened byrising sea levels, thus reducing logistics interruptions anddelays.
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Environment
List of Climate-Related OpportunitiesType
Climate-RelatedOpportunities
Short-term(2025)
Medium-term(2030)
Long-term(2050)
ImpactMitigation Strategies
Resourceefficiency
Adopting moreefficient produc-tion and distribu-tion processes
LowMediumMedium
●Technology will be adopted to optimize theCompany's production, operations, anddistribution processes, thereby reducingits operational costs.
●Customers will be equipped with digitalcapabilities and relevant revenues willincrease.
●Use digital products and solutions, such as dark factories and digitalfactories, to enhance distribution and warehouse management,reducing energy loss and cutting costs.
●Constantly improve the hardware and software of digital productsthrough technological R&D.
●Promote the Company's energy-saving mode to help morebusinesses reduce costs, enhance ef?ciency, and improve quality,thereby generating additional business revenues.RecyclingLowMediumMedium
●Product trade-ins and the recycling ofinternal resources will be promoted toreduce costs. Revenues could be boostedthrough product cannibalization.
●Reduce the use of disposable materials in our production andoperations processes to reduce production costs.
●Organize trade-in campaigns to boost relevant revenue streams.
Productsand ser-vices
Developmentand/or increaseof low-carbonproducts andservices
LowMediumHigh
●Investments will be made in low-carbonproduct design. The production,operations, and sales managementprocesses will be improved to reduceenergy consumption at various stages.
●Invest in innovative designs, processes, and technologies whileclosely monitoring the effectiveness of R&D efforts, so as to lowerenergy consumption and reduce costs in the long run.Products andservice R&D andinnovation
MediumMediumHigh
●As extreme weather conditionsbecome more frequent due to climatechange, the public sector will increaseinvestments in emergency management,disaster prevention, and relief efforts,presenting new business opportunitiesin infrastructure projects like ports,channels, mountain tunnels, and urbantransportation systems.
●Closely monitor business opportunities brought about by climatechange, and cater to new market needs by intensifying product R&Dand the application of new scenarios.
●Develop and launch emergency response equipment and boostrevenue with new products and solutions.
Diversified busi-ness activities
MediumMediumHigh
●As extreme weather conditions becomeincreasingly frequent due to climatechange, various industries will increaseinvestments in safety and emergencymanagement, thus presenting newbusiness opportunities.
●The Company can provwide variousindustries with tools to reduce costs andenhance ef?ciency during the production,operations, and management processes,helping customers reduce emissions andcapture new business opportunities.
●Constantly deepen our understanding of customer needs acrossvarious industries, resolve existing security problems, and provide?re prevention and emergency management tools to generateadditional business revenues.
●Provide digital equipment and solutions to meet customers' needsfor reducing energy inputs and waste of raw materials, therebygenerating additional business revenues.Shifts in con-sumer prefer-ences
LowMediumHigh
●With tightening climate policies andgrowing climate awareness amongthe public, customers are increasinglyfavoring enterprises with low-carbonoperations, which opens up new businessopportunities.
●In the medium to long term, increase investments in low-carbonproducts and operations and offer a variety of digitization solutionsto meet new market demands and generate additional revenues.
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Environment
List of Climate-Related OpportunitiesType
Climate-RelatedOpportunities
Short-term(2025)
Medium-term(2030)
Long-term(2050)
ImpactMitigation Strategies
Market
Entering newmarkets
HighHighHigh
●Under the guidance of national policies,the Company's products can helptraditional industries improve quality andef?ciency, go digital, and go green.
●The Company establishes a carbonneutrality management system anduses its in?uence within the industryand expertise in digital applications tohelp upstream and downstream partnersreduce their carbon footprints. This canconstantly boost the Company's brandvalue.
●Stay current with relevant policies in various countries (regions)and industries, and promote emergency management products andsolutions according to the actual situation to boost revenues.
●Develop digital, green products and solutions that cater to local andniche markets and highlight our sustainable competitiveness andvalue, to increase our income from the deep integration of digitaltechnologies and green development.
Resilience
Participation inrenewable pro-jects and adop-tion of en-ergy-savingmeasures
HighHighHigh
●Various energy conservation and carbonreduction measures will be taken, suchas using renewables, to reduce energyconsumption, improve productionef?ciency, and reduce production costs.
●Adopt air-source heat pumps and recover waste heat from aircompressors.
●Promote energy restructuring by transitioning from fossil fuels toclean energy sources, such as installing PV systems on rooftops andpurchasing green electricity.Energy substi-tution/diversifi-cation
HighHighHigh
●Low-carbon, green products and serviceswill be introduced to address userneeds, increase market share, and boostrevenues.
●Use clean energy sources, including solar power, and enhance themarket penetration of clean technology offerings.
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Environment
Based on the analysis of risks and opportunities in climate scenarios, we have incorporated ourdecarbonization strategies into corporate policies and developed a carbon-neutral business blueprint thatencompasses the system, operations, and ecosystem aspects. We pursue the goals of energy conservation,carbon reduction, and green development from four perspectives: low-carbon products, intelligentmanufacturing, digital & intelligent transformation, and green operations. By infusing eco-friendly principlesinto the processes of product design, manufacturing, and usage, we integrate low-carbon and greenpractices throughout our value chain, fostering a sustainable ecosystem that extends beyond Hikvision.
"With its remarkable achievements inenergy conservation and carbon reduc-tion, Hikvision is contributing to globalenvironmental protection and climatechange mitigation. The company's prac-tices prove that through ongoing tech-nological innovation and proactive en-vironmental management, businessescan not only attain commercial successbut also make substantial contributionstowards creating a greener, more sus-tainable future."— Yicai's news report on the Carbon Neutrality
Performance Rankings
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Environment
The Company has organized carbon footprintverification (CFV) for Phase I, Phase II, PhaseIII, and Phase IV projects in Binjiang District,Hangzhou; the Hikvision Electronics Co., Ltd. inTonglu; Hikvision's production bases in Chongqing,Wuhan, Chengdu, and Shijiazhuang, and EZVIZPhase V project in Binjiang District. We have alsopublished an Internal GHG Verification Report andengaged a third party to conduct CFV for BinjiangPhase II and Tonglu production base (Phase Iand Phase II). With a precise understanding ofour emissions status, we are able to effectivelyimplement and adjust our low-carbon developmentstrategy.
Management of Impacts, Risks, and Opportunities
Based on the Management Procedure for Greenhouse Gas Emissions, we have establishedthe entire process of identifying, assessing, and managing climate-related risks andopportunities. The Carbon Neutrality Committee regularly reviews climate-related risks andoffers guidance to the Carbon Neutrality Operation Working Group to tackle these risksbased on internal and external environmental shifts and any updates to business plans.
The Entire Process of Identifying, Assessing, and Managing Climate-related Risks and Opportunities
Greenhouse Gas Verification Certificate and Internal Report on Greenhouse Gas Verification
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Environment
Indicators and GoalsGiven our internal and external environments as well as our development status, we have defined our medium-to long-term climate goals as follows: constantly enhance our green operations and smart manufacturingcapabilities; develop low-carbon products; empower upstream and downstream partners with our digital andintelligent solutions; and support the decarbonization efforts of various industries. When it comes to low-carbon products, our plan is to conduct CFV for all product categories by 2026 and to expand the range ofproduct models with carbon footprint analysis by at least 20% each year starting from 2026.IndicatorGoalProgressGreenhouse Gas Emissions
Greenoperations
●Enhance energy efciency, boostresource recycling rates, andincrease the share of renewable andclean energy we use.
●We have upgraded part of our air-conditioningequipment to the ones with the highest energyefciency rating (EER), which has reduced emissionsfrom day-to-day operations.
●We have purchased green electricity certicates thatrepresent 18,000 MWh of renewable electricity.
●The annual PV output has amounted to 15,900 MWh.
●Total GHG emissions (Scope 1 + Scope 2): 187,650.94 tons ofcarbon dioxide equivalent
●Scope 1: 14,367.30 tons of carbon dioxide equivalent
●Scope 2: 173,283.64 tons of carbon dioxide equivalent
●Intensity: 2.05 tons of carbon dioxide equivalent per million (RMB)Note: The 2024 statistical scope has expanded. Please refer toAppendix 1 for details.
Intelligentmanufacturing
●Elevate the levels of intelligentmanufacturing for improvedproduction efciency.
●Improve aging schemes andprocesses and utilize low-carbonelectrical components, equipment,and energy-saving robots to reduceenergy consumption.
●Production efciency has increased by 15.1%.
●We have saved nearly 1.5 million kWh of electricityannually by adopting low-carbon equipment andprocesses and reducing man-hours and energyconsumption.
●Value from product disassembly and recycling hasincreased by 24%.Low-carbonproducts
●Establish and implement acarbon footprint verication andmanagement system.
●Promote the upgrading of highpower consumption devices andpower adapters to reduce powerconsumption.
●We have launched a carbon footprint verication andmanagement system, and conducted CFV for 103product models.
●We have replaced or upgraded ve types of deviceswith ultra-high power consumption and increasedthe percentage of DC power adapters we use in IPCcameras to above 80%.Digital & intelligenttransformation
●Help businesses go digital and greenthrough our scenario-based digitalsolutions.
●Develop solutions for zero-carbonsmart industrial parks.
●Provide training on low-carbondevelopment.
●Our technologies have empowered intelligentmanufacturing and decarbonization of traditionalindustries such as coal and steel.
●We have co-developed solutions for zero-carbonsmart industrial parks with our partners.
●We have organized more than 20 sessions on low-carbon development.
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Environment
Improving EnergyManagement
According to the ManagementSpecications for Energy-saving andConsumption Reduction, the EntryCriteria for Key Energy-ConsumingEquipment, and the ManagementSpecications for Key Energy-Consuming Equipment, we constantlyenhance our energy monitoring andcontrol systems. Our commitmentto precision energy managementin manufacturing and day-to-dayoperations has earned us the ISO50001 Energy Management Systemscertication.
Green Manufacturing
We strive to improve our green manufacturing capabilities by using low-carbonequipment and processes, and strengthening energy-saving and carbon-reduction management in factories. In 2024, we conducted a quantitativeassessment of our energy conservation and consumption reduction efforts,propelling low-carbon and green transformation throughout our productionprocesses.
Low-carbon Production Initiatives and Progress
2024 ESG Report40
Green operations
To save energy and reduce power consumption in our operations, we have developed relevantmechanisms, rules and an energy management platform for industrial parks, enhanced serverroom efficiency and implemented energy-efficient renovations. Additionally, we activelypromote the use of clean energy and cultivate an eco-friendly culture, with the goal ofestablishing a green and sustainable operational ecosystem.
Intelligent energy managementIn 2024, Hikvision continued to expand the scope of digitalenergy management. We introduced a smart industrial parkenergy consumption dashboard to our fundamental energymanagement platform, and used the dashboard for BinjiangPhases I-IV and the Tonglu production base, embeddingenergy conservation and carbon reduction into day-to-dayoperations. In alignment with the Regulations on ManagingSwitches of Public Equipment and Facilities in IndustrialParks, we specified energy conservation scenarios andrelevant responsibilities. We employed intelligent systemsto integrate incentives and penalties for energy use into ourregular monitoring and assessments. Additionally, we setup standards for server rooms and buildings operations,promoted green office practices, and ensured energyconservation and carbon reduction across various sitesthrough the intelligent screen management system andother measures.
Clean energy useWe have enlarged the construction of PV systems acrossour industrial parks and stayed updated with local greenelectricity policies. In 2024, we installed PV facilities atthe Wuhan production base (Phase I) and the Chongqingproduction base (Phase III), constantly increasing the shareof green electricity we use.
西西西西西西西西西西西西
In 2024Monitoring points incorporated into our energymanagement platform amounted toover5,000.The energy consumption of the rst-class air-conditionerat Wuhan production base accounted for100%.The green electricity certicates we purchasedrepresented renewable electricity of18,000MWh.The total installed capacity of rooftop PV reached
18.048
MW.
The installed capacity grew by27%YoY.The annual PV output amounted to
15,900MWh.
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Environment
Organize Diverse Energy-Saving Promotion Activities
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Environment
Developing GreenProducts
At Hikvision, we constantly invest inlow-carbon and green innovations,aiming to integrate sustainabilityconcepts such as automation, modulardesign, and recycling into our R&D,design, and packaging processes. Wealso improve our product lineup tofocus on options that offer high-addedvalue, produce lower emissions andconsume less energy, which ensuresour product life cycle (from theacquisition of raw materials to the end-of-life) aligns with green standards.By the end of 2024Number of product modelsperformed carbon foorprintcalculations:
Number of product models certiedby China Environmental Labelling:
56,244Number of product models receivedEnergy Conservation Certication:
40,000+
Green designTo promote greener design choices, we integrateCO
emission factors into the selection of keycomponents, including structures, packagingmaterials, and cables. We list out five types ofcomponents with ultra-high power consumption andreduce usage. We integrate solar power systemsinto products to reduce reliance on traditional powersources, eliminating the need for extensive wiringwhile reducing emissions. We have developedReflective LCD (RLCD) displays that utilize ambientlight for visibility, reducing or eliminating the needfor backlighting and significantly decreasing energyconsumption and heating.Green logisticsIn terms of logistics and transportation, we guidesuppliers in switching to new energy vehicles,resulting in the adoption of a total of 4,469 electricvehicles. This initiative promotes green andsustainable logistics development, reducing carbonemissions and environmental pollution duringtransportation. We also advance the replacementof cardboard boxes with turnover boxes to reduceunpacking operations. The percentage of turnoverboxes we use has increased from 20% to 30%.
Green packagingWe prioritize environmentally friendly paper-basedmaterials to increase packaging recycling rates.We use mineral-free, eco-friendly inks to reducecarbon footprints. We adopt standardized recyclablepackaging solutions that are compatible with avariety of products and automated production linesto enhance load efficiency and pallet utilization. Wesimplify manuals and avoid unnecessary materialsto reduce packaging volume. We also call on oursuppliers to replace cardboard boxes with reusableturnover boxes. In 2024, we saved RMB 920,000through these efforts.
RecyclingWe implement trade-in programs and improvethe processes for product returns and exchangesdomestically. We enhance the recycling standardsacross various product lines to increase thereusability of structural components and sheetmetal, thereby lowering the scrapping rate. Wecontinue to recycle packaging materials at ourproduction bases, including cardboard boxes, cornerprotectors, pallets, and soft foam. This initiative isexpected to save RMB 1.5 million in costs.
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Foster a green security system with AOV
Always On Video (AOV), a proprietary technology of EZVIZ, significantly reduces powerconsumption and maximizes battery life, offering an extended video recording experience.With the use of solar power, the technology saves more than 80% of energy for all-dayrecording and enables 24/7 video capture. Harnessing advanced video encoding and storagetechnologies and a human shape detection algorithm that minimizes false alarms, EZVIZreduces bit rates, eases network bandwidth pressure, and reduces power consumption whileextending the lifespan of memory cards, providing users with eco-friendly, efficient, andintelligent video solutions.
Hikvision receives the LED industry's rst Green Product Mark Certicate from T?V Rheinland
In 2024, 16 of Hikvision's LED display products received the Green Product Mark certificate from T?V Rheinland — thefirst in the LED display industry to achieve this distinction. Recognized for their outstanding environmental performanceand sustainability, these products passed comprehensive evaluations in technical compliance, restricted substancescontrol, carbon footprint, and recyclability. Notably, the casings of these products are made with up to 90% recycledaluminum, and packaging cartons use 100% recycled materials, significantly reducing waste. Furthermore, the nextgeneration of Hikvision's LED products incorporates three energy-saving technologies: flip-chip packaging, commoncathode driver, and intelligent power systems. These innovations further reduce carbon emissions during product use.
Case
Case
In 2024, we continued to refine our carbon footprint verification and management system. We launched a platform thatintegrates environmental compliance analysis and life cycle analysis (LCA), performed LCA for 11 network camera models.Furthermore, we undertook carbon footprint modeling and verification in accordance with ISO 14067 and EN 50693standards, and invited a third-party agency to conduct comprehensive assessments of our electronic and electric productcarbon footprint (PCF) management system, assessment mechanism, Product Category Rules (PCRs), performance onself-assessment of PCF, and PCF report quality based on process management system standards. We received the first-ever certification for "Environmental Footprint of Product Process" from Bureau Veritas (BV), one of the world's leadingcertification bodies
AOV & Use of Solar Power Significantly Extend Camera Battery Life
Green Product MarkCertificate Hikvision Receivesfrom T?V Rheinland
Product Carbon Footprint ProcessCertification issued by BV
2024 ESG Report43
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Environment
We keep a close eye on how watershed resourcesare managed. At the watersheds where weoperate, environmental protection facilities aredesigned, constructed, and put into operationsimultaneously.
Water-saving fixtures are employed in ourindustrial parks. For example, Binjiang Phase IVfeatures a grade-I water-saving certified coolingtower.
All of the Company's new industrial parks utilizea rainwater recycling system that separates rainand sewage discharge, allowing the collectedrainwater to be filtered and reused for irrigatinggreenery in the parks. In Binjiang Phases II and III,reclaimed water from direct drinking water is usedfor basement floor cleaning.
Watershed resources protectionWater conservationWater recycling
Enhancing Water Resource Management
We have enhanced our framework and mechanism for water resourcesmanagement. Specically, we have set up a steering group and aworking group for water conservation management, developed andimplemented the Water Conservation Management Standards, and setup plans for water use and conservation. Through initiatives such asbalanced water testing, water consumption monitoring, water-savingrenovations, and rainwater collection and utilization, we aim to minimizewater waste and optimize the efciency of water resource utilization.
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Environment
Waste DisposalWe adhere to the Law of the People's Republicof China on the Prevention and Control ofEnvironmental Pollution by Solid Wastes, theMeasures for the Transfer of Hazardous Wastes,and the Standard for Pollution Control onHazardous Waste Storage, among other lawsand regulations, ensuring safe and orderly wastedisposal within our industrial parks. Additionally,we constantly explore ways to enhance thestandardization and traceability of wastedisposal, aiming to improve the overall utilizationof materials and the efficiency of solid wastemanagement. For instance, we have partnered with"Green Islands"* to advance the reuse of wasteactivated carbon from gas treatment facilities.*A "Green Island" is a hub (area) established with governmentfunding or government-led financing from various sources.It is equipped with eco-friendly public infrastructure that isshared among multiple market entities for centralized collectionand governance of pollutants and compliance with emissionstandards.
Managing Wastes and EmissionsHikvision has established a robust system for managing waste and emissions,fostering a long-term environmental governance framework driven by institutionalregulation, risk control, and technological innovation. The Company strictlyadheres to international standards and local environmental regulations acrossits operations, conducts dynamic risk assessments and tiered management, andstrengthens traceable waste management with a focus on resource recovery.Guided by the principles of the circular economy, Hikvision is committed tocontinuously advancing the effectiveness of its environmental governance.
We have developed the Hikvision Ecological Compliance Management Guidelines, the EnvironmentalFactor Identification and Evaluation Procedures, the List of Environmental Pollution Factors, and theManagement Standards for Environmental Pollution Prevention and Control Facilities, specifying themain pollutants and potential risks. We also set annual targets related to waste and pollutants and strictlyadopt targeted treatment measures. All our operating sites within the Chinese mainland have undergonespecific environmental risk assessments, while branches outside the Chinese mainland have conductedsystematic risk identification and assessments based on project characteristics and potential risks. In 2024,we maintained our ISO 14001 Environmental Management System certification without incurring any majoradministrative penalties or criminal liabilities from environmental incidents.We conduct monthly environmental protection awareness activities for all employees and organizespecialized training tailored to various business scenarios and position requirements. All personnel in keypositions have participated in specialized training that includes solid waste management, pollution controlfacilities, and environmental compliance. By employing both fixed and dynamic training methods, wemanage to update our employees' knowledge and enhance their skills.
Solid Waste DisposalProcess0105
Identify
Dispose
Place
StoreInbound
Upon submission of storage request,the system automatically categorizes
the solid waste.
Select recycling/disposal suppliersthat meet local requirements orqualifications for the bidding process,with outbound weighting by anetworked electronic scale
Notify the applicant of the storage information viaemail, including: administrator, contact details,warehouse location, etc., and proceed with thedisposal according to the provided information.
Store solid waste by category
according to management
requirements in each warehouse
The warehouse administrator is informed of inbound detailsand coordinates with the applicant for storage
In 2024100%
of hazardous wastes disposedproperly and legally100%of solid wastes sortied
33.05%
of solid waste recycled at ourheadquarters park
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EnvironmentIn 2024, we updated our solid waste categoriesbased on the latest Catalogue of Solid WasteCategories and Codes issued by the Ministryof Ecology and Environment. We are thus ableto handle and reduce industrial waste moreeffectively by separating items into specificgroups such as labeled oil paper, plastic bags,plastics (PMO, ABS, and Bakelite composite),acrylic plastic, glass, and hollow board boxes.Furthermore, we built and piloted an online solidwaste management system that integrates withthe environmental protection administration'sdatabase, setting an example for solid wastemonitoring and management.
Case
Develop smarter solutions for managing solidwaste collection vehiclesHikvision has launched a solid waste collectionvehicle (SWCV) management project to improvethe monitoring of SWCVs entering and exitingits premises. This includes the introduction of anelectronic workflow for solid waste operationsand a new technical security system thatmandates SWCVs follow designated exit routesand schedules. In case of any deviations, this
Achievements of the SWCV Management Project
system will issue alerts and intercept the vehiclesconcerned. This project enhances compliancein solid waste disposal and reduces reliance onmanual management, demonstrating Hikvision'sanother innovative effort to leverage technologyfor green and efficient operations.
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According to the Law of the People's Republic of China on thePrevention and Control of Atmospheric Pollution, Integratedemission standard of air pollutant (GB 16297-1996s), andStandard for fugitive emission of volatile organic compound (GB37822-2019s), we rigorously oversee the production, handling,and discharge of air pollutants. We enlist a qualified third partyto conduct comprehensive monitoring at least annually andconstantly enhance our production processes and exhaust gastreatment systems, aiming for "zero pollution".
Air Pollutant Management Approaches
Pollutant DischargePrioritizing compliance in the management ofexhaust gas and wastewater, we have adoptedan environmental management system forcomprehensive process control and strengthenedthe operation and monitoring mechanismsof pollution prevention and control facilities,and implemented controls on total emissionsand concentrations to effectively mitigateenvironmental risks. Additionally, we welcomepublic scrutiny and are committed to constantlyimproving our environmental performance.
In 2024
100%compliance with standards forwastewater, exhaust gas, andenvironmental noise management
incidents of chemical leaks thatcause environmental pollution
incidents of radioactive pollution
In terms of wastewater management, we adhere to several laws, regulations, and standards,including the Water Pollution Prevention and Control Law of the People's Republic of China,Integrated wastewater discharge standard (GB 8978-1996), and Discharge standard of waterpollutants for electronic industry (GB 39731-2020). We employ methods such as filtration,chemical precipitation, contact oxidation and biodegradation, and integrated regulationto reduce water contaminant levels in our production processes. Additionally, we conductregular testing of wastewater from cleaning and laboratory operations, continually assess theeffectiveness of our treatment methods, and refine our processes to ensure full compliancewith sewage discharge standards.
Local and central dust extraction systemsare used, along with wet methods andoperations in enclosed spaces, to mitigateparticulate pollution.
We use paints and solvents with low VOCs and promote water-based paints and other eco-friendly materials. We carry outoperations in enclosed spaces or use negative pressureprocesses to reduce VOC emissions. We also install VOCrecovery or treatment devices, such as activated carbonadsorption units, and enhance chemical storage managementto prevent leaks and volatilization.
Boilers are equipped with low-nitrogencombustion technology to reduce NOx emissions.Laboratories employ fume hoods and activatedcarbon to treat low-concentration exhaust gas.
Particulate mattersVolatile organic compounds (VOCs)NOx, SOx, and others
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IntegrityChampioning Complianceand Prudence
Hikvision steadfastly adheres to the core value of"practicing integrity and compliance to achieve stableand sustainable development". We rigorously followlegal and regulatory requirements, uphold businessethics, maintain integrity and self-discipline, andresolutely resist unfair competition. Our commitmentfosters a foundation of mutual respect and equal trust.
Contributing to the following UN SDGs
●Anti-commercial bribery andanti-corruption
●Anti-unfair competition
●Respect for human rights
Responses to topics
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Integrity
Improving ComplianceSystem
Compliance is fundamental tocorporate development and essentialfor effective business management.Hikvision has fully integratedcompliance management into businessoperations. Our robust compliancemanagement system boostsemployees' compliance awarenessand skills, constantly improves ourbusiness management standards, andeffectively mitigates compliance risksto ensure healthy, sustained corporatedevelopment.
Organizational Structure of Compliance Governance
We constantly improve the organizational structure of compliance governance. In 2024, we set up a Riskand Compliance Management Committee under the Board of Directors, formulated and revised the workingrules and policies of the committee, and improved the structure of the Technical Ethics Committee. Wefurther consolidated the compliance governance framework in which the Board leads the strategic decision-making, the management makes plans and delegates tasks, and the Legal and Compliance Departmentassists in the implementation across the organization. We continuously enhance the mechanism and policyfor compliance governance in a bid to clarify rights and obligations, maintain standardized operations, andensure coordinated efforts throughout the Company.
Organizational Structure for Compliance
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Integrity
Compliance Management Framework
We are dedicated to institutionalizing and systematizingcompliance management by constantly improving the frameworkthat encompasses fundamental and specific regulations,specialized guides, and operational instructions. Based onour top-level framework, the Hikvision Code of Ethics andBusiness Conduct, we developed special systems, country-specific guidelines and scenario-based operation manuals infields such as anti-corruption and anti-bribery, fair competition,trade compliance, data protection, human rights governance,and ESG compliance. In addition, all our BUs have incorporatedcompliance into business process management and createdcorresponding processes, guidelines, and operational standards.
Compliance ImplementationFrameworkTo clarify the responsibilities ofcompliance management, raise company-wide compliance awareness, andenhance compliance risk prevention,we have established the "ThreeDefenses, One Ecosystem" complianceimplementation framework comprisingbusiness and functional departments,compliance management teams, andsupervisory bodies. We also advocate"Unity of Knowledge and Action,Making Compliance a Habit", helping allemployees integrate compliance into dailybusiness behavior. At the same time, theCompany is also committed to buildinga compliance ecosystem for customers,suppliers, partners, and other relevantparties to promote industrial synergy andsteady development.
Scan the QR code tolearn more about theCompany's philosophyand policies oncompliance
These efforts provide comprehensive and detailed regulatoryfoundation and guidance for the Company's compliance. Wedynamically reviewed and optimized our compliance policies andregulations in response to changes in the legal, regulatory, andindustrial landscape, so as to ensure our compliance frameworkis applicable and up-to-date. We launched a compliancewebpage (https://www.hikvision.com/en/about-us/compliance/)on our official website. This webpage discloses the Company'scode of ethics, compliance values and beliefs, as well as relevantpolicies.
Compliance Implementation Framework of "Three Defenses, One Ecosystem"2024 ESG Report50
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Integrity
Upholding Business Ethics
Business ethics are the fundamentalprinciples that market participantsshould follow. Hikvision has beenengaging with business partners in afair, honest, and mutually respectfulmanner, aiming to establish win-winrelationships with customers andpartners. We strictly oppose all formsof commercial bribery, corruption, orimproper competitive behaviors, andstaunchly uphold a robust market order,a favorable industry environment, and apositive corporate image.
Anti-corruption and Anti-commercial Bribery
We uphold the business philosophy of "professionalism, reliability, andintegrity" and enforce a zero-tolerance policy against corruption and bribery.We have developed and regularly updated the Hikvision Code of Ethics andBusiness Conduct, Hikvision Global Anti-Bribery and Anti-Corruption Manual,the Code of Conduct for Senior and Middle Management, and the Code ofBusiness Conduct for Employees. Annually, we require employees to sign theCommitment to Integrity, guiding them to conduct business activities fairly,honestly, and professionally. We have also intensified our efforts to manageintegrity risks. This includes identifying integrity risks within our key businessprocesses, assigning clear responsibilities to relevant departments, andpromptly following up on the implementation of precautionary measures toavoid violations of corporate integrity policies. In 2024, the Company found nocases that posed a significant risk of corruption.Supervision and whistleblowing mechanismsWe have enhanced our anti-fraud whistleblowing and complaint mechanismsby establishing protocols such as the Whistleblowing Policy and the Reportingand Complaint Management Measures. We uphold and safeguard the rightsof employees, partners, and other stakeholders to voice their concerns. Tofacilitate this, we have provided multiple channels for reporting, including anemail address, a postal address, and a whistleblowing hotline. Additionally, wehave a firm policy that prohibits any form of retaliation against individuals who,in good faith, make a report or an inquiry or participate in an investigation.
In 2024
Percentage of our employeessigned the Commitment toIntegrity:
99.92%
Percentage of our employeesreceived anti-corruption andanti-commercial bribery training:
100%
Whistleblowing hotline and e-mail for potentialbribery or corruption behaviorsHotline: 0571-86611816 Email: jubao@hikvision.com
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Integrity
Business ethics trainingWe have stepped up efforts to promote business ethics and corporate culture through various initiatives,including orientation training, integrity exams, integrity messages for holidays, on-site presentations, andIntegrity Month. In 2024, we organized the "Hikvision Code of Ethics and Business Conduct" online trainingsessions and compliance tests for all employees, including outsourced employees and interns. We alsoorganized 16 online and offline sessions of integrity briefings targeted at senior and middle managementas well as personnel in key R&D, marketing, and supply chain management positions. Additionally, weissued integrity reminders on important occasions such as the Spring Festival, Mid-Autumn Festival, andInternational Anti-Corruption Day, reinforcing our commitment to fostering a culture of integrity throughoutthe Company.In 2024, we organized a series of Integrity Month campaigns, including on-site presentations, quizzes,games, and "Sunshine Auctions". These campaigns were designed to help employees embrace and embodyour culture of integrity.
Additionally, we conduct annual business ethics audits to oversee the establishment of business ethicsstandards, the fostering of our ethical culture, ethical business practices, and the effectiveness of ourcompliance management systems in high-risk business areas. During the reporting period, we continuallyenhanced our business ethics documentation and regularly organized integrity training and promotionalevents to advance our ethical culture. According to our anti-fraud whistleblowing, complaint, andsupervision mechanisms, we appropriately addressed any indications of fraud. For the procedures highlysusceptible to corruption and bribery, relevant business departments established internal control processesand measures and ensured their effective implementation.
Offering integrity training
Communicate the concept of integrityby analyzing company policies andpresenting case studies—both internaland external—through online and ofinepresentations.
Issuing an integrity manualThe Hikvision Integrity Manual guidesall employees in understanding ouranti-corruption requirements andreafrms our non-negotiable integritystandards.
Organizing integrity-themed eventsEngage in online and ofine interactionssuch as quizzes, games, and "SunshineAuctions", injecting a dose of fun intoour culture of integrity.Sunshine AuctionOn-site Presentation on Integrity
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Integrity
Fair Competition
We adhere to the principles of fairness, justice, integrity, andcompliance in our business operations. Specifically, we observethe applicable fair competition and anti-monopoly laws andregulations in the regions where we operate. We maintainhigh standards of business ethics and uphold a fair and justenvironment for competition. We review and update our anti-monopoly policies regularly, refine our region-specific guidelines,and enhance our anti-monopoly compliance training and testingfor employees. These efforts aim to prevent involvement inmonopolistic actions that could hinder fair market competitionand to foster a favorable business environment. In 2024, werecorded no litigations, investigations, or penalties associatedwith monopoly or unfair competition.
We are committed to creating a fair and responsible marketingenvironment, safeguarding the legitimate rights and interests ofconsumers, and upholding the applicable laws and regulationsgoverning advertising and labeling in the jurisdictions where weoperate. Internal regulations such as the Sales ManagementPolicy and Ten Red Lines for Integrity Practice are in place toregulate the conduct of the marketing team and distributors,ensuring that our promotional literature is accurate, truthful, andlegal. We also conduct training sessions on business, marketmanagement, and compliance management for the marketingteam. In 2024, we recorded no incidents of non-complianceconcerning marketing communications.
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Integrity
Constantly AdvancingCompliance Practices
By leveraging digitalmanagement technologies,rening our internal managementpolicies and processes, andimproving our compliancepractices in key areas, we arecommitted to strengthening theenforcement of compliance rulesand boosting our risk preventionand organizational capabilities.
Trade complianceAs a global corporation, we steadfastly fulfill ourresponsibilities and obligations in global tradecompliance. We strictly comply with the laws,regulations, and requirements concerning exportcontrol and economic sanctions imposed by variouscountries, regions, and international organizationssuch as the UN, China, the US, and the EU. We buildand continuously improve our trade compliancemanagement framework, procedure, and systemcapacities, with a trade compliance managementsystem created based on countries/regions, tradingpartners, purposes, items, and licenses. The aim isto achieve efficient, end-to-end trade compliancemanagement and supervision throughout theprocurement, R&D, sales, delivery, and serviceprocesses. In 2024, we reformed our trade compliancemanagement by switching to advanced systemsand practices, which further expanded the scope ofmanagement, enhanced the integration of compliancerequirements into business processes, achieved moregranular and digital compliance management, andshifted from effective to efficient compliance.
Data protection complianceWe place great importance on data compliance. Westrictly comply with all applicable data protectionlaws and regulations in the regions where we operate.Drawing on global best practices, we have devised theHikvision Guidelines on Personal Data Protection toguide and regulate our global operations. Furthermore,we develop and constantly update country- or region-specific compliance guidelines and scenario-basedoperating guides to meet the different requirementsfor compliance. From policy making, organization, andprocess design to execution, we constantly strengthenour data compliance management mechanism byintegrating relevant policies and regulations into mainbusiness activities, including R&D, sales, internaloperations, and management. These efforts aim toenhance the effectiveness of compliance controlsand risk prevention. In 2024, we further optimizedour data compliance management framework, asthe appointments of Data Protection Officers for oursubsidiaries in Singapore and Brazil greatly increasedthe organizational capabilities. We also providedongoing training sessions on data compliance, whichare tailored for different positions, ranging fromR&D to sales and technical services, to improve theeffectiveness of our compliance education.
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Integrity
Tax complianceThe Company has established a Tax Risk Management Department and developed a comprehensive set oftax management regulations, such as the Hikvision Group Guidelines for Transfer Pricing Policy Framework,the Tax Management Policy for Overseas Branches, and the Risk Management Regulations for StandingBusiness Organizations Overseas. These documents outline management objectives, organizationalresponsibilities, scope of work, information communication, supervision, and improvement measures,ensuring the Company conducts tax-related activities in compliance with laws and regulations anddiscloses tax information as required. Additionally, we have leveraged information technology for tax riskmanagement, established a tax management platform that stays current with domestic and international taxpolicies, and introduced an e-invoicing system. These initiatives have constantly enhanced our tax controlprocesses and measures while improving the accuracy and efficiency of tax compliance, ultimately raisingthe standard of our compliance management.
Hikvision has been rated as Grade A in taxcredit rating for 10 consecutive years. Duringthe reporting period, representatives from theCompany participated in a field training session ontax policy hosted by the Ministry of Commerce'sAcademy for International Business Officialsand co-organized by the Belt and Road Alliancefor Tax Collection and Administration CapabilityImprovement, and the Zhejiang Provincial TaxService, the State Taxation Administration.Focusing on international tax management formultinational corporations, our team comparednotes with 36 fiscal and tax officials fromseven Belt and Road (BRI) countries, garneringsignificant recognition from external regulatoryauthorities.A Gathering of Fiscal and Tax Ofcials from BRI Countries
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Integrity
To mitigate potential human rightsrisks emerging from the use of in-novative products, we have inte-grated the principle of "respect-ing and protecting human rights"into our R&D and application pro-cesses. We continuously reviewand enhance our practices and pol-icies on technology ethics and per-sonal data protection. Additionally,we have established due diligenceprocesses and robust businessjudgment mechanisms to identi-fy and prevent human rights risksthroughout the product lifecycle.
Respecting and ProtectingHuman RightsHikvision recognizes that respectingand protecting human rights is animportant foundation for sustainabledevelopment. The Company hasdeveloped and implemented itshuman rights policy. By regularlyreviewing, assessing, and updating itsmanagement policies, and proactivelyidentifying, mitigating, and preventinghuman rights risks within the Companyand across the value chain, Hikvisionensures that the protection of humanrights is integrated into its businesspractices.
Protecting Human RightsWe respect the human rights stipulated in the Universal Declaration of Human Rights, the InternationalLabor Organization Declaration on Fundamental Principles and Rights at Work, the United Nations GuidingPrinciples on Business and Human Rights, and the OECD Guidelines for Multinational Enterprises. At thesame time, we draw guidance from internationally recognized standards to formulate and optimize humanrights policies and management mechanisms. The Hikvision Global Human Rights Policy, for example,integrates the fundamental spirit of "respecting and protecting human rights" into specific businessactivities and processes. We closely monitor the evolving human rights expectations and best practices tocontinually enhance our compliance in business activities. Furthermore, we proactively communicate ourvalues of respecting and protecting human rights to our customers and suppliers, with the aim of fosteringresponsible business practices together. During the reporting period, we developed the Human RightsManagement Guidelines, which further clarified the management requirements and standard procedures foridentifying, evaluating, and controlling human rights risks and taking corrective measures. The documentprovides guidance to employees on their business conduct and helps both the Company and its employeesin more effectively identifying and preventing human rights risks.
Human rights governance is a vital component of our global compliance system. To minimize potentialnegative human rights impacts stemming from our business operations, we have issued the WhistleblowerPolicy and established corresponding reporting mechanisms. The Legal and Compliance Department, alongwith other independent departments, is responsible for investigating and verifying reported concerns toensure that any suspected human rights violations are addressed objectively, fairly, and efficiently.
Hikvision's Concept of Human Rights
We are dedicated to fostering awork environment characterizedby equality, inclusiveness, mutu-al respect, and trust, in full com-pliance with applicable laws, regu-lations, and policies on equal em-ployment opportunities in the juris-dictions where we operate. We ad-here to fair and non-discriminato-ry treatment for all employees andstrictly prohibit any form of vio-lence, discrimination, harassment,or unsafe or unethical behavior inthe workplace.
We conduct our business activitieswith a strong commitment to so-cial responsibility, actively monitor-ing human rights risks in our sup-ply chain management processesand partnership with suppliers. Wehave issued the Statement AgainstSlavery and Human Trafficking andimplemented effective policies andmeasures for managing conflictminerals, aiming to eradicate allforms of slavery, human trafficking,child labor, or forced labor withinour supply chain.
Employees：
Treat each otherwith equality andmutual respect
Product and business management:
"Tech for Good" witha human-centeredapproach
Supply chain management:
Joining hands on aCSR journey
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Integrity
Exchanges and Cooperation
We actively participated in international human rights exchanges and cooperation,maintaining close communication with global human rights organizations. We draw on thevaluable experience of other enterprises in areas such as human rights protection, laborstandards, environmental management, and anti-corruption mechanism to continuouslyoptimize our human rights compliance efforts.
In November 2024We participated in the 13th United Nations Forum on Businessand Human Rights in Geneva, where we explored and exchangedviews on key issues such as the rights of indigenous peoples,disability protection, remedies for corporate infringements, andhuman rights due diligence. The forum provided us with valuablemanagement insights and practical experience.In December 2024We attended a training session titled "Supporting SDGsThrough Responsible Business Practices in China's OverseasInvestments," organized by the United Nations Children's Fund,the United Nations Development Programme, UN Women, andthe International Labour Organization. The session deepenedour understanding of human rights due diligence and child rightsprotection, while promoting responsible business practicesacross our overseas investments and operations.
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Integrity
We facilitate exchanges to foster a culture of compliance andstrengthen communication and connection with our stakeholdersto identify best compliance practices in the industry. In 2024, wepromptly provided our opinions when the European Commissionand Dutch Data Protection Authority sought public input on someprovisions of the EU Artificial Intelligence Act. We keep abreastof pioneering legislation and changes in practices to ensureforward-looking compliance policies and efficient practices.
Fostering a Culture of Compliance
We also prioritize improving the compliance awareness andprofessional skills of all employees. We encourage all employeesto contribute to compliance, aiming to foster an environment offull participation and proactive compliance across the Company.In 2024, we helped every employee thoroughly understandand apply compliance standards in their work through trainingsessions, case studies, thematic events, and online coursesand tests. Our Compliance Culture Month campaign, themed"Unity of Knowledge and Action, Making Compliance a Beaconof Light", was attended by all employees, which showed how weembrace compliance with concrete actions.
In 2024
The percentage of employeesparticipated in compliancetraining:
100%
Dissemination of compliance knowledgeShare compliance-related information (case studies,illustrated explanations, etc.) with employees online,covering topics such as business ethics, fair competition,trade compliance, data protection, and human rightsgovernance to help them easily understand these topics.
Of?ine specialized trainingOffer training on fair competition, trade compliance,technology ethics, and data protection to employeesacross different regions and business sectors, andfacilitate in-depth exchanges to improve employees'compliance practices.
Compliance culture eventsDevelop new forms of compliance publicity, includingengaging activities like quizzes, ring toss games, andcompliance scenario identication, injecting a dose offun into compliance education.
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ReliabilityEmbracing Innovation andMaintaining High Quality
Dedicated to technological innovation, Hikvisionprecisely understands customer needs whileremaining unwavering in our commitment to quality.With enhanced cybersecurity and data protectionmeasures, we provide high-quality products,solutions, and localized services that improvecustomers' experience both at home and work.
Contributing to the following UN SDGs
●Technological innovation
●Technology ethics
●Product safety and quality
●Premium customer service
●Cybersecurity and data protection
Responses to topics
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Reliability
Our Unwavering Commitmentto Technological InnovationHikvision prioritizes building a strongfoundation for innovation. Backed bya robust innovation framework andindustry-leading R&D investment, we haveassembled the industry's largest R&D teamwith world-class AIoT capabilities thatfuel technological advances and propelsustainable corporate growth.
Governance
We have established a three-pronged innovation leadership comprising the StrategyCommittee, the Change Management Committee, and the Process Management Committee,responsible for formulating medium- and long-term strategies, organizing seminars oninnovation, evaluating project proposals, and steering Hikvision's innovation trajectory.We have also put in place incentive systems and policies that foster a culture of innovationleadership, encouraging innovation in product, technology, and management and improvinginnovation performance.
Hikvision's Innovation System
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Strategy
At Hikvision, R&D investment and innovation platforms are the cornerstones ofour growth. By building highly skilled R&D teams and nurturing an environmentof innovation, we enhance our innovation capabilities and efficiency, whichspurs the effective transformation and application of new technologies. Ourrigorous intellectual property rights (IPR) protection ensures the regulatorycompliance and market competitiveness of our innovations, reinforcing ourleadership in the global AIoT sector.CategoriesRisks and OpportunitiesResponsesIntellectual propertyrights
●Amid intense global competition, our competitors may deploy patentportfolios to create barriers.
●An extensive patent portfolio can give us a competitive edge andfacilitate expansion into new business sectors and markets.
●We prioritize the protection of IPR in core technologies in hardware, software,algorithms, and information security. Many of our core technologies are world-leading or advanced in their respective ?elds.
●We have established the Intellectual Property Rights and StandardizationDepartment and developed a strategic patent portfolio with an emphasis on high-quality patents. We were granted over 2,800 patents in 2024.
Technology
●The rapid pace of technological change demands continued,substantial R&D investment to maintain our leadership position.
●Ongoing breakthroughs in IoT perception, AI, and big data continue tosharpen our competitive edge in the AIoT sphere.
●We are committed to independent innovation as we continue to address technicalchallenges, leveraging our core technologies to strengthen our foothold in themarket.
●We established the Hikvision Research Institute to conduct systematic, goal-orientedresearch on both cutting-edge and existing technologies. The aim is to acceleratethe utilization of research ?ndings, develop technologies that pave the way for theCompany's development, and implement key technologies that help us secure anearly lead and reinforce our market leadership in the long run.
Market
●Continued market expansion may expose us to competition in moremarkets.
●Industry and regional market expansion fuels growing demand,providing us with vast market opportunities.
●We employ a global business strategy with tailored approaches for differentcountries (regions) and products, which boosts our competitiveness and shapes atrustworthy brand image.
●We have expanded into more industries and regions while re?ning our channelinfrastructure, with 32 provincial business centers in China and operations spanningmore than 150 countries and regions worldwide.
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Impacts, Risks, and OpportunitiesWe have established a systematic innovationmanagement process encompassing key stagessuch as technological pre-research, innovationincubation, internal and external collaboration,and promotion and application. This creates acomplete innovation chain spanning from R&D tomarket launch, driving efficient transformation andapplication of innovations to continuously boostour core competencies.
Hikvision's Innovation MechanismTRIZ: Theory of Inventive Problem Solving.The Companyestablished a TRIZ Application Studio for product developmentin 2020, introducing the TRIZ method. Through course training,application templates, and innovation competitions, the studioencourages employees to innovatively solve practical problems.*HIK-TRIZ Cafe: a platform for innovation and knowledge sharing.*
*
*
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In 2024The R&D investment was RMB11,864 million,accounting for
12.83%
of the annual revenue.
Number of R&D andtechnical professionals was28,272accounting for
47.37%
of our workforce.
Indicators and Targets
Hikvision values R&D investment and buildsexpert R&D teams as we actively explore cutting-edge technologies. We continue to reinforceour industry leadership through IPR protection,industry collaboration and exchange, andparticipation in the development of industrystandards.
Number of persons certied as ZhejiangProvincial Level I Innovation Engineers:
Number of persons certied as ZhejiangProvincial Level II Innovation Engineers:
The Hikvision Research Instituteparticipated in the compilation of
national standards,
industry standard,
group standards.
Intellectual Property Rights2024QuantityInvention patent
Number of patents granted in 20241,600Total number of valid patents7,351Number of patents under application4,900+Utility model patent
Number of patents granted in 2024308Total number of valid patents1,917Number of patents under application420+Design patent
Number of patents granted in 2024744Total number of valid patents3,388Number of patents under application410+Software copyright
Number of software copyrights registered in 2024216Total number of valid software copyrights2,197Number of software copyrights under application10+Notes:
Basis for the calculation of patent-related numbers: Number of patents granted in 2024: Number of official licenses received as of the end of 2024. Number of patents under application: Number of officialnotices of acceptance of patent applications received as of the end of 2024. Total number of valid patents: Number of valid patents as of the end of 2024.Basis for the calculation of software copyright-related numbers: Number of software copyrights registered in 2024: Number of software copyright registration certificates received as of the end of 2024.Number of software copyrights under application: Number of applications submitted to the copyright center as of the end of 2024. Total number of valid software copyrights: Number of valid softwarecopyrights as of the end of 2024.
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Complying with TechnologyEthics
Hikvision complies with the TechnologyEthics Review Measures (Trial)and relevant laws and regulations,strengthening ethical guidance andoversight across all business operations.In 2024, we established a Science and TechnologyEthics Review (China) Committee under ourexisting Technical Ethics Committee in line with theregulatory requirements and good industry practicesin China, and developed and released the Scienceand Technology Ethics Review (China) CommitteeRegulations. The review process follows principlesof scientific rigor, independence, fairness, andtransparency. We objectively and carefully assess theethical risks associated with technological activities,conduct reviews in accordance with regulations,and accept supervision from relevant authorities.We raise awareness of technology ethics among allour employees every quarter by providing them withinformation on the latest developments and changesin practices around the globe.
Technology Ethics Governance Framework
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ReliabilityTackling Cybersecurityand Data Security RisksHikvision attaches great importanceto data protection and strictlycomplies with the applicable lawsand regulations of the regions wherewe operate, including but not limitedto the China's Cybersecurity Law,Data Security Law, and PersonalInformation Protection Law, the EU'sGeneral Data Protection Regulation(GDPR), the US' California ConsumerPrivacy Act (CCPA) ,the CaliforniaPrivacy Rights Act (CPRA) and LeiGeral de Prote??o de Dados (LGPD).We are dedicated to rening ourcybersecurity and data protectionframeworks, strengthening securitymanagement, enhancing securityawareness, and collaborating withpartners to create a secure, robustnetwork and digital ecosystem.
GovernanceThe Company has established a robust cybersecurity and data protection management system withthe Network and Information Security Committee as the highest governing body within its securityorganizational structure. Chaired by the Company's CEO, the committee appoints the CybersecurityDepartment, a permanent division responsible for cybersecurity strategy, policy development, and decision-making regarding significant conflicts or relevant issues.Hikvision's cybersecurity management system is developed, implemented, and maintained according to thePlan-Do-Check-Act (PDCA) cycle. The Network and Information Security Committee defines its scope andstrategy. The Cybersecurity Department conducts risk assessments, sets control objectives, formulatesrisk management plans, and drives implementation across business units. The department also monitorsthe effectiveness of control measures, reports to the Committee and relevant departments for review,and implements corrective and preventive measures to optimize the management system. In 2024, werevised several policy documents, including the Information Security Strategy and Information Security andConfidentiality Management Guidelines, as we continue to refine our information security management.
Security Governance Framework
We are committed to establishing a multi-tiered system of data protection framework that maintainsglobal consistency while allowing local flexibility.By the end of the reporting period, we had conducteddue diligence and research on the data protection laws and regulations of over 20 countries and regions,including Europe, China, North America, Brazil, Singapore, and Türkiye. Based on global data protectionstandards, we published over 20 country-specific policies and operational guidelines. In accordance withlocal legal requirements and regulatory recommendations, we have also appointed Data Protection Officersin places such as the Netherlands, Germany, and Singapore to oversee compliance efforts.
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StrategyTo keep pace with the frequent emergence ofdata protection legislation, we have establisheda regulation tracking mechanism that efficientlydetects applicable new policies on data protectionand integrates them into our compliance measures.We actively engage in public consultations ondata protection rules in various countries andregions.This involves interactions with nationaland regional agencies, including but not limitedto the Cyberspace Administration of China andthe European Data Protection Board (EDPB).Recognizing the numerous security challengeswithin IoT environments, we have developedan innovative security architecture and multi-dimensional security system that accommodatethe complexity of IoT devices in terms of software/hardware environments and computational power.We aim to optimize management across endpoint,data, application, network, and operationalsecurity to ensure secure, compliant, and robustoperations.
CategoryRisk DescriptionResponsesEndpointrisks
●Physical interfaces on devices may be exposedwithout adequate protection, making themvulnerable to unauthorized access, tampering,or spoo?ng;
●Devices retain debugging interfaces or lackrobust update veri?cation, allowing attackersto implant unof?cial ?rmware or bypassauthentication.
●We employ secure elements, secure boot, secure updates,and IP ?ltering technologies to ensure that both hardware andsoftware are veri?ed and validated at every stage, from initialstartup to software updates, preventing unauthorized accessand data breaches and ensuring device security.
Data risks
●Data breaches may happen during collection,processing, transmission, and storage due tolack of encryption or improper access control;
●Inadequate permission management at theapplication layer may lead to unauthorizedaccess to or leakage of critical data.
●We focus on data protection throughout its lifecycle, spanningcollection, transmission, storage, processing, exchange,and destruction. Measures such as data lifecycle securitymanagement, user data protection, storage media encryption,audio and video data security, digital watermarking, and keymanagement are implemented to ensure data con?dentiality,integrity, and compliance.Networkrisks
●Unencrypted communication can be exploitedthrough man-in-the-middle (MITM) attackssuch as hijacking, replay, tampering, andeavesdropping;
●Inherent vulnerabilities in network protocol, suchas lack of effective authentication, may result inleaks on the access side.
●By implementing secure transmission protocols (such asHTTPS and TLS), secure network services, wireless securitymeasures, and port security management, we prevent attacksand other cyber threats and protect data during transmission,ensuring the con?dentiality, integrity, and availability ofnetwork communication.Applicationrisks
●The large variety of dispersed devices inthe application layer makes it challenging toeffectively manage device upgrades and securitystatus;
●Improper con?guration of applications,frameworks, containers, and operating systemsmay lead to security vulnerabilities.
●Through application code signing, identity authentication,permission management, access control, Web/component/API security, and security functions, we prevent malicious codeexecution, data breaches, and unauthorized access, ensuringapplication security and reliability.
Operationalrisks
●Critical vulnerabilities are not promptly detecteddue to limited assessment scope and blind spotsin monitoring, resulting in increased risks ofsystem attacks;
●Issues such as compatibility con?icts, delayedpatches, and slow responses may disrupt normalsystem operations.
●Through continuous monitoring, regular security assessments,vulnerability remediation, and incident response, weensure the early detection and handling of security threats,safeguarding system stability and business continuity.
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The Company operates Hikvision SecurityResponse Center that receives, addresses, andpublicly discloses security-related vulnerabilitiesin Hikvision's products and solutions, fosteringindustry collaboration and knowledge exchange.We have also published the Cybersecurity WhitePaper and Product Security White Paper, offeringstakeholders a transparent and comprehensiveoverview of our security capabilities.Hikvision is also committed to supportingcybersecurity at the community level. Our next-generation video network firewall providesvisualized and granular multi-dimensional securitycontrol, integrating multiple security functions toeffectively address various security challenges.We also support the integration and networking ofIoT sensor data through a community networkingplatform, further bolstering cybersecurity defensein communities.In 2024, we introduced 26 new cybersecuritycourses for domestic and international employees,such as Secure Development Lifecycle andEndpoint Security. Throughout the year, weconducted 171 training sessions, includingtechnical workshops, phishing simulations, andcybersecurity drills, which engaged all of ouremployees. Beyond internal training, we alsopromoted cybersecurity awareness among thepublic and business partners through articles andwebinars to jointly contribute to a cybersecurityecosystem.
Hikvision leads global audiovisual industry trends and promotes cybersecurity innovation and talentdevelopmentTo offer strong support for the development of future-proof talent and exploration of cutting-edgesolutions, Hikvision fully supported the inaugural ISE Hackathon at Integrated Systems Europe (ISE 2025)in Barcelona, Spain, with significant contributions to the Cybersecurity track. Hikvision employees designedand judged the cybersecurity challenge, providing professional technical support throughout the event. Thisinitiative underscores Hikvision's commitment to fostering innovation and advancing cybersecurity withinthe security and audiovisual industries.
Case
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Impacts, Risks, and OpportunitiesOur legal role varies across business scenarios. As amanufacturer, we adhere to the "privacy by design" principle,proactively integrating features like image blurring and defaultdeactivation of certain functions (e.g., audio capture) into ourproducts. As a personal data controller, we uphold the principlesof rationality, security, and controllability, ensuring compliancethroughout the personal data lifecycle. Our approaches includebut are not limited to conducting impact assessments beforepersonal data collection, verifying the legal basis, informing theindividuals involved and obtaining consent (if applicable), andminimizing data collection; taking encryption and other securitymeasures when transmitting data, especially across borders;masking data and exercising access control; encrypting storeddata and retaining it only as long as necessary; and promptlydeleting, anonymizing, or destroying data after its use.
Secure Development Lifecycle
We have constantly enhanced our data compliance review andsupervision mechanisms, which are customized for variousproducts, services, and business scenarios. Through a dualapproach of proactive risk prevention and post-event monitoring,we ensure the compliance of data processing activities. Forexample, data compliance reviews are now an integral part ofour app development lifecycle, with mandatory compliance andprivacy checks conducted before release. We have establishedautomated workflows for asset, incident, and business continuitymanagement, including processes for information securityincident handling, risk assessment, internal audit management,secure development, and security response. These processesare designed to enhance information security managementefficiency and responsiveness. In addition, we have releasedthe Information Security Internal Audit Procedure to guide ourannual information security audit. By developing audit plans,conducting audits, summarizing findings, and following up onrisk mitigation, we ensure ongoing improvement and effectiverisk control in our information security management practices.
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Hikvision has obtained certifications for ISO 27017and ISO 27018, along with certifications for DataManagement Capability Maturity (DCMM), CICInformation Technology Application and DigitalCapability Assessment, Information SystemDevelopment and Service Capability Level CS2,Artificial Intelligence Management System, andIEC 62443-4-1. We also successfully completedre-certification audits for ISO 27001, ISO27701, ISO 29151, and CSA-STAR, along witha surveillance audit for ISO 38505. In addition,multiple models of our network video recordersobtained EN 303645 certification.
Security Response Process
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Indicators and TargetsIndicatorTargetStatistics in 2024Percentage of employees receiving informationsecurity training
100%100%Mass breach of customer personal data
Honors?
●Won the Excellence Award, 2024 China Cybersecurity Contest for Outstanding Innovations (2024 National Cybersecurity Awareness Week)
●Received the Trusted Digital Plant Platinum Award issued by BSI
●Recognized as an Outstanding Contributor to Vulnerability Management by the China National Vulnerability Database (CNVD), an Outstanding Member of ChinaCyber Threat Governance Alliance (CCTGA), and a Distinguished Enterprise in Vulnerability Management Practice by the National Vulnerability Database (NVDB)
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Ensuring Product andService QualityCommitted to a strong quality policy,Hikvision constantly seeks to improvequality management and customerservice. By fostering a company-widededication to excellence and attentionto detail, we enhance customersatisfaction and build trust with ourcustomers by providing them withquality products and professionalservices.
Product Quality ManagementWe comply with quality laws, regulations, and industry standards at home and abroad, and uphold thequality policy of "leading technology, quality first, customer satisfaction, and continuous innovation." Byconstantly improving our quality management system and capabilities, we reinforce product quality as thecornerstone of our corporate growth.Optimizing the quality management systemHikvision has established a hierarchical quality management structure led by the Quality ManagementCommittee and Quality Management Department. They define the Company's strategic direction of qualityand medium- to long-term goals, and are responsible for planning, organizing, supervising, and drivingquality management initiatives across all levels. The Quality Management Department contains R&D,supply chain, and service quality management teams responsible for organizing and advancing qualitymanagement practices in their respective domains, with specific tasks executed by designated qualityassurance personnel. The Company has obtained certifications for ISO 9001 Quality Management Systemand QC 080000 Hazardous Substance Process Management System.
Quality Management Structure
Quality Management Department
R&D QualityManagement
Executive Roles of Quality Assurance
Service QualityManagement
Level I
Level II
Level III
As the executive body of the QualityManagement Committee, it is responsiblefor organizing, supervising and promotingthe development of products and servicesto achieve quality management throughoutthe whole process.It is responsible forquality managementorganization andpromotion in variousfields.It is responsible for theimplementation specificactivities in quality-controlprocess and its furtherpromotion.
Supply Chain QualityManagement
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Upholding a "company-wide proactive risk prevention and control approach for continuous improvement,"we have devised a comprehensive quality and safety management system with accountability at alllevels. This reinforces risk awareness throughout the organization and fosters a prevention-oriented riskmanagement culture. We have enhanced the maturity of product critical characteristics management withdigital solutions, achieving precise quality and safety risk control through three core modules: identificationand implementation of product quality and safety characteristics, rapid detection and resolution of qualityand safety issues, and end-to-end product quality and safety risk management. In 2024, Hikvision recordedno penalties related to product and service quality or safety.
Quality and Safety Management System
LED traceability system guarantees qualityIn 2024, Hikvision launched the first traceabilitysystem for LED manufacturing, reinforcingtransparency and quality assurance. Each LEDdisplay is assigned a unique identifier, and someidentifiers allow users to access video recordsof key manufacturing stages. This online digitaltraceability system provides visualized data andimproves user confidence in product quality,reflecting Hikvision's commitment to productexcellence and customer satisfaction.
Case
Scan the QR code to learn more
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Intelligent code quality management
Hikvision employs defect and code modeling and uses defect featurerecognition to swiftly pinpoint common defects within the Company. Combinedwith big data mapping, we rapidly and accurately identify affected versions,products, and orders for automatic fixes and interception. This has reducedthe time to resolve critical defects from several weeks to 1–2 days, improvingdefect removal efficiency by over 80%.
Case
Enhancing quality management capabilitiesWe actively incorporate digital technologiesin R&D and production lines, using advancedbig data analytics and AI to facilitate intelligentsoftware development and leveraging imagealgorithms and high-precision auto-focusingtechnology to overcome process bottlenecks.Intelligent testing equipment has replaced manualinspections, significantly improving testingprecision and accuracy. AI-powered productionlines enable 24/7 automated identification andpositioning, intelligent assembly inspection, andsmart error proofing and warning, enhancingproduct quality.Our robust after-sales and product recall systemsenable the proactive or reactive handling ofproducts that pose risks to the market whileensuring the communication and implementationof risk mitigation plans (including options forafter-sales maintenance and proactive recalls).A dedicated product quality issue notificationprocess is in place, with response timerequirements varying based on issue severity(high, medium, or low).
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Fostering a culture of high-quality development
In 2024, we continued to champion a culture of high-quality development. By organizing activities such asAdherence to Quality Red Lines, Efficient Execution,and Proactive Innovation, we facilitated the transitionfrom quantity and growth rate to quality and efficiency.
Quality Culture Awareness Poster
*Hiklink is Hikvision's internal OA communication software.
Adherence to Quality Red LinesWe have implemented proactive guidelines for qualityred line management, shifting from reactive to preventivestrategies while providing process control guidelinesfor relevant personnel. Through our Three Inspectionsinitiative, encompassing self-inspection, peer reporting(mutual inspection), and specialized audits (specialinspection), we foster a culture of strict compliance,ensuring timely resolution of identied red-line issues.
Efcient ExecutionCompany-wide programs, such as Zero Defect Challengeand Risk Reporting, incentivized 5,733 zero-defectmilestone achievements among operators and 2,180 R&Drisk reports, encouraging employees to strictly followoperational standards and actively identify and reportrisks. We also introduced the Hiklink* Badge Wall toincentivize our employees.
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Premium Customer ServiceWe strictly comply with the Law of the People'sRepublic of China on the Protection of ConsumerRights and Interests. While maintaining an honest,pragmatic approach in pursuit of excellence whilehelping customers succeed and create value, weare committed to providing professional servicesand putting customers first. By enhancing ourcustomer service system and capabilities, wecontinuously generate value for our customers.
Customer service systemAiming to meet customer needs and elevate customer satisfaction, Hikvision has crafted an integratedservice system to provide high-quality products, services, and solutions. The three-level service systemencompasses a wide array of services, including standard services that come with the products, installationand debugging, project delivery, operation and maintenance, on-site support, and more. With localizedservice resources deployed worldwide, we can satisfy the diverse and specific business needs ofcustomers.Domestically, we operate 32 provincial technical service centers and over 300 municipal service stations,and have more than 3,000 key partners and authorized service providers. Internationally, we are expandingauthorized repair capabilities and offering replacement guarantee for select products. By acceleratingoverseas inventory turnover, visualizing local order lead times, and optimizing warehousing and distribution,we are streamlining local delivery chains to ensure rapid response to customer needs.
Three-Level Service System
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Hikvision has achieved ISO 20000 IT Service ManagementSystem certification, Level 1 Compliance with InformationTechnology Service Standards (ITSS) in Operation andMaintenance, NECAS 5-Star National Commodity After-Sales Service Certification, CTEAS 7-Star (Excellence)Certification for Thorough After-Sales Service System,and CTEAS 12-Star Certification for Continuous andEffective Service Capability Verification. These credentialsunderscore our robust after-sales services that are availableacross China.
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Upgrading service capabilities
We take a holistic approach to the entire customerservice process as we improve our service qualityacross three areas: customer outreach, self-service tools, and knowledge sharing.
Connecting with customers in digital productsalons
In 2024, Hikvision organized 30 digital productsalons in 30 cities, under the theme "DrivingOperational Excellence with Digitalization."These information sessions engaged over1,000 customers, totaling more than 2,000participations. Materials shared during thesessions were downloaded over 60,000 times. Byreaching out to customers, we are able to deliverour business value in a more targeted manner.
Case
Salon Activity with Customers from Key Industries
Customer outreach
We have integrated various service channels such asofine technology, ofcial website, online, and customerservice into an online tool market center, which makesthe services more easily accessible for our users. OurAI-powered customer service chatbot handles over
10 million queries annually in product support andmaintenance, achieving a 92.44% direct response rateand improving efciency by 30%. For customers out ofChina, our new Uzbekistan call center expands supportto Central Asian and Transcaucasian regions. Currently,we operate 18 call centers overseas, providingconvenient and localized services worldwide.
Self-service toolsTo address customer concerns about disorganizedtools and steep learning curves, we have streamlinedour desktop tools by integrating them into the HiToolsDelivery client, an all-in-one toolbox for productdelivery. By the end of 2024, the toolbox had beendownloaded over 200,000 times. On mobile, we areoffering more delivery functionalities for commonly useddevices (such as front-end and back-end equipment,trafc and mobility solutions, entrance/exit, and accesscontrol products) to enable simple, convenient, and one-click delivery.
Knowledge sharingOur diverse collection of resources helps customerslearn about our products. Throughout the productlifecycle, from pre-sales to delivery and usage, weprovide a variety of technical resources, includingdocumentation, videos, images, and troubleshootingowcharts, which guide customers in product selection,installation and debugging, operation, and maintenanceso that they can gain the knowledge needed for them toresolve issues independently.
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Listening to the voice of customers
We employ multiple communication channels, including our 400-hotline, Hikvision Online mini-program,partner portal, and online customer service, to ensure customers can connect with us anytime, anywhere. In2024, through our voice of the customer (VoC) management platform, we introduced customer satisfactionmanagement at every step of the entire customer service process. By collecting customer feedback viahotlines and online forms, we efficiently capture and respond to customer needs, continuously improvingour service capabilities.
●Customer complaint handlingWe have established a Closed-Loop Process for Negative Customer Feedback Management to address allVoC. Besides collecting customer-initiated feedback such as service ratings and 400-hotline complaints,we arrange for chatbot/human agents to conduct follow-ups on randomly sampled service orders for qualityassurance. All negative feedback is handled through a closed-loop VoC management process and followedup until resolution, with a post-mortem analysis that identifies root causes and drives internal improvements.
Channels for customer complaints:
Phone: 400-800-5998Online: WeChat Official Account, mini-program, company websiteEmail: 400@hikvision.comFeedback form: Company website (Complaints & Suggestions at the bottom right corner)HPP Online Case (for customers outside China)
Complaint Handling Process
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In 2024
NPS among domestic distribution customers:
89%Year-over-year increase:
percentage points
●Customer satisfaction surveyWe have developed protocols including the CustomerSatisfaction Control Procedures and the TechnicalService Customer Satisfaction ManagementGuidelines. Based on ongoing customer needsand past survey data, we design annual surveys tomeasure customer satisfaction. We track annualchanges in customer satisfaction ratings across allbusiness segments and conduct deep dive analysisof frequently reported issues to formulate targetedimprovement strategies.
NPS among non-distribution customers:
76%
Year-over-year increase:
percentage points
EZVIZ Fans Festival: Smart Living, Shared FutureIn 2024, EZVIZ hosted its second annual EZVIZFans Festival with the theme "Smart Living, SharedFuture," welcoming 60 fans on-site. The eventfeatured a new fan DIY session, where participantsshowcased creative ways to customize their EZVIZdevices. In addition, "Product Face-to-Face" co-creation sessions for four product categories,namely cameras, smart locks, smart home devices,and robot vacuums, were held to facilitate in-depthdiscussions between product managers and users.These sessions generated 124 pieces of customerinsights and suggestions, which will be graduallyincorporated into EZVIZ products and services. Theevent strengthened customer-brand engagementwhile further advancing customer-centric productinnovation.
Case
Photo with EZVIZ Fans
*NPS = (Number of Promoters/Total Number of Respondants) × 100% ? (Number of Detractors/Total Number of Respondants) × 100%
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Value ChainWorking Together for Mutual Success
Hikvision is committed to creating long-term value withour partners by building a responsible supply chainand strengthening multidimensional collaboration withecosystem partners. Leveraging our technologicalplatform, we nurture industry talents, share innovativetechnologies, and promote exchange and cooperation toachieve mutual success.
Contributing to the following UN SDGs
●Supplier management
●Con?ict minerals management
●Industry exchanges andcollaboration
Responses to topics
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Embracing ResponsibleProcurement
Hikvision places high importance onbuilding a sustainable supply chain. Byintegrating environmental protectionand labor rights into suppliermanagement and procurementpractices, optimizing resourceallocation, and mitigating supply chainrisks, we sharpen our competitive edgeand establish a green and responsiblesupply chain with our suppliers.
Supplier Management
Hikvision advocates for transparent, mutually beneficial partnerships and strictly adheres to agreedprice terms and payment schedules, ensuring timely payments to suppliers. We have established anorganizational framework for procurement risk management that incorporates environmental and socialfactors into supplier approval, assessment, and exit criteria. We perform supplier due diligence to mitigaterisks and leverage our technological expertise to help suppliers improve their management practices. In2024, all new suppliers onboarded within the year have signed the Supplier Corporate Social ResponsibilityCommitment and the Supplier Integrity Agreement.Procurement risk managementOur Procurement Management Committee serves as the highest decision-making body for materialprocurement strategies and supplier management, as well as the procurement risk management team.The committee is responsible for formulating procurement strategies, promoting procurement policies,evaluating market risks, and providing decision-making guidance. At the execution level, the ProcurementDepartment and specialist teams develop procurement procedures to implement the strategies afterbreaking them down into actionable steps. They monitor external and internal risks related to procurementoperations, supplier management, material market changes, and technological advancements, propose riskmitigation measures, and refine the Procurement Risk Checklist. The Internal Audit Department functionsas a third-party supervisory body that conducts regular audits of procurement-related departments tomonitor compliance and identify process or operational risks. It then issues risk control reminders forrelevant departments to implement corrective measures based on internal audit findings.
Supplier approvalWe have established a series of guidelines such as theComprehensive Procurement Management Guidelinesand Supplier Development and Selection ManagementGuidelines. Priority is given to suppliers with strongperformance in environmental protection, CSR,human rights, and sustainability. Suppliers lacking ISO9001 certication, REACH, or RoHS 2.0 reports aredisqualied.
Supplier assessmentWe have formulated the Supplier Evaluation ManagementGuidelines, requiring all suppliers to adhere to theSupplier Code of Ethics and Business Conduct and signthe Supplier Integrity Agreement. We develop quarterlyand annual assessment plans to evaluate suppliers'performance in terms of quality, cost, technology, delivery,and hazardous substances free (HSF) management.Suppliers are required to sign the Supplier IntegrityAgreement, Supplier Social Responsibility Agreement,and Supplier Corporate Social Responsibility Commitmentand undergo annual audits on environmental impact,health and safety, business ethics, and conict minerals.Based on their CSR risks, suppliers are categorized intofour tiers: A (Excellent), B (Good), C (Pass), and D (NeedsImprovement), with different management strategies foreach tier.
Supplier exitWe have established the Supplier Exit ManagementGuidelines. Suppliers that present signicant quality,delivery, environmental, or social issues or risks will beremoved from the Company's supply chain.
Supplier Approval and Assessment
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Due diligenceWe conduct supplier due diligence through both online and on-site assessments, focusing on suppliers'performance in labor rights, business ethics, and environmental protection. We document findings in aSocial Responsibility Assessment Report as the key basis for evaluating suppliers' CSR performance. Wealso provide targeted suggestions to help suppliers enhance their practices.
In 2024Percentage of new suppliers conductedon-site sustainability audits on theirenvironmental protection and labor practices:
100%Number of suppliers found to have signicantnegative environmental or social impacts:
Labor rightsWe verify supplier compliance with relevant labor laws andregulations, with a focus on inspecting workplace environmentsand conditions and checking for child labor, forced labor, or anyform of discrimination. We also pay close attention to employeewelfare policies, labor contract signing and execution, employeetraining, and career development programs to ensure that oursuppliers adopt legal, compliant, and people-centric humanresource management practices.
Occupational health and safetyWe underline the importance for suppliers to strengthen theirsafety education and investments in safety. Through properdesigns, adoption of the right engineering technologies andcontrols, effective prevention and maintenance, safe operatingprocedures, and continuous safety training, suppliers canprotect their employees from hidden dangers in the workplace.In addition, employees should be provided with appropriate andwell-maintained personal protection equipment to create a safeand healthy workplace.
Business ethicsThe Company requires suppliers to operate with integrity, andprohibits any form of bribery and corruption. Upstream suppliersare informed of the Responsible Business Alliance Code ofConduct and are required to act in accordance with it. TheCompany makes efforts to identify and verify risks in suppliersand imposes punishments on suppliers involved in bribery andcorruption cases. Regarding the punishments, we may requirethe supplier who breaches relevant clauses to pay liquidateddamages as agreed, put the supplier on a blacklist, and nolonger cooperate with the supplier, just to name a few.
Environmental protectionWe pay attention to suppliers' environmental performance.We check whether they have a valid environmental impactassessment report, approval of the report from environmentalregulators, and reports on acceptance inspection ofenvironmental protection facilities of completed projects. We alsocarefully examine their pollutant discharge permits and recordsof environmental compliance to ensure they have not and do notcommit any major regulatory violations and are not embroiledin any complaints or lawsuits. We emphasize that suppliersmust implement effective measures for treating and managingwastewater and exhaust gases, as this is important for us to builda green, sustainable supply chain together.
Key Areas to Focus on During Supplier On-Site Audits
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Supplier trainingWe have built a supplier training platform with four training modules, covering 29 courses on environmentalprotection, compliance, product quality management, and other topics. We have established a digitalmarketing training system to enhance distributors' online marketing skills. Our special workshops on qualityissues foster collaborative problem-solving, motivating suppliers to steadily improve product quality. Wealso provide green supply chain training materials to educate suppliers on green supply chain managementrequirements, and jointly promote new technologies and methods to strengthen the green competitivenessof the entire supply chain.In 2024
Number of suppliers participating incourses on training platform:
Cumulative number of course views:
16,640
Number of customers trained on digitalmarketing:
2,600+
Number of ofine hands-on trainingsessions:
Number of distributors supported inmarketing promotions:
1,580Cumulative exposure from distributors'marketing promotions:
million times
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Green Supply ChainHikvision recognizes green supply chain management as a key element in driving sustainable development.We have released the Green Supply Chain Management Guidelines and developed a comprehensive greensupply chain strategy encompassing green procurement, manufacturing, logistics, and recycling. We haveestablished a green supplier evaluation framework that prioritizes environmentally friendly and low-carbonmaterials and services. This approach effectively reduces environmental footprints during manufacturingand transportation, enhances product recycling and reuse systems, and accelerates the transition to agreener supply chain.
In 2024
We evaluated the eco-friendlypractices of
suppliers.
We presented green awards to
suppliers.Green Supply Chain Management
Strategy
Green procurement
Greenmanufacturing
Green logisticsGreen recycling
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Con?ict Minerals ManagementWhile we do not directly use or purchase mineralores, certain materials required for our productionmay contain mineral resources such as tantalum,tin, gold, tungsten. We have established a conflictminerals prevention and management system.We require all suppliers to sign the ProcurementFramework Agreement to ensure that the materialsthey provide to Hikvision are DRC conflict-free.In accordance with the Due Diligence Guidancefor Responsible Supply Chains of Minerals fromConflict-Affected and High-Risk Areas formulatedby the Organization for Economic Co-operationand Development (OECD), the Company hasestablished a conflict minerals managementsystem for mineral resources and products,including tantalum, tin, gold, tungsten, to identifyand assess risks within the supply chain andimplement mitigation strategies.With reference to the Responsible MineralsInitiative's (RMI) independent third-partyverification system, we conduct third-partyassessments and audits of smelters or refinersin the supply chain, systematically conduct duediligence on conflict minerals across our supplychain, and provide annual reports on supplierdue diligence processes and findings. In 2024,we conducted conflict minerals due diligence for100% of our new material suppliers. Throughonline questionnaires, we collect information aboutsuppliers, materials supplied, and the presenceand origin of tantalum, tin, gold, and tungsten.The information is archived for internal traceabilitymanagement.A well-established emergency mechanism forconflict minerals management is in place to dealwith possible emergencies. During the reportingperiod, there were no incidents of non-compliancedue to conflict minerals.
Hikvision Conflict Minerals Emergency Response Mechanism
In any supplier is found to have used conflict minerals, we will screen and isolatethe products involved in the use of conflict materials and submit a screening reportto the material specialist team or the Procurement Management Committee for riskassessment and final decision-making.
For suppliers found to have committed any non-compliance during performanceassessment, a task force will be formed to provide coaching and take othermeasures, such as cutting orders from the suppliers, suspending the launch ofconcerned products, and terminating transactions with them.
In case of serious implications for the Company, we will reserve the right to takefurther steps to hold suppliers responsible in accordance with the ProcurementFramework Agreement.
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Driving Industry Growth
High-quality development of theindustry relies on collaboration amongecosystem partners. Through our"Banyan Tree" ecosystem model, westrengthen cooperation with industrypartners, continuously advancingindustry-academia-researchcollaboration to support talentdevelopment and technical exchange.By working together, we tap intoopportunities in the AIoT sector andaddress emerging challenges.
Ecosystem Partnerships and Exchanges
We act as a catalyst for the ecosystem, building industrial innovation alliances and engaging in extensivecollaboration with ecosystem partners across technology, products, solutions, services, and sales. Thisfosters synergistic relationships and shared success. The Company also works with third-party supplychain financial institutions to expand financing options and reduce business risks for our partners. We haveprovided over RMB 1.6 billion in supply chain finance to more than 2,000 core partners, effectively easingtheir financial burdens.
Ecosystem Partner Cooperation
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Collaborative innovation for smarter manufacturing
In 2024, the Hikvision Intelligent Manufacturing Conference brought together industry leaders,academic experts, and over 500 global partners under the theme "Making Machines More Intelligent,Making Intelligent Solutions More Accessible." The event served as a platform for discussing emergingtechnological trends, communicating innovative findings, and showcasing the latest products. Theconference featured a 3,000-square-meter interactive exhibition, offering an immersive experience of theentire intelligent manufacturing ecosystem. Through real-world scenarios, attendees explored each stageof the intelligent manufacturing process, gaining cross-industry insights into smart manufacturing solutionsand fresh perspectives on intelligent transformation.
Case
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Building a global tech communityIn 2024, Hikvision launched HikTech Star, a series of online and in-person events aimed at fostering a globalcollaborator community. The HikTech Star Show, an online short video contest, attracted participants fromaround the world to showcase and share their innovative ideas. The HikTech Star Tour offline event broughttogether over a hundred industry elites for an immersive journey in Hangzhou, where they explored cutting-edge technologies and shared profound insights.
Digital empowerment for online marketingIn June 2024, Hikvision launched the E-Commerce Digital Marketing Academy, with the first batch ofcourses and case studies that last 300 minutes. Other features were added later, including smart scriptgenerators, teleprompters, and case recording. Distributors completed over 28,000 learning sessionsthroughout the year. The smart script generator was used more than 1,000 times and created over 5,000scripts, significantly enhancing distributors' digital marketing efficiency. We also offered special digitalstore marketing programs, including online marketing elite training camps, online store marketing diagnosticgroups, and in-person marketing coaching, helping stores enhance both online and offline marketingcapabilities.Case
Case
Participants in the HikTech Star Tour
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V Club, a platform for technical exchange
Hikvision has developed the V Club, a platform for sharing knowledge on machine vision and mobilerobotics. By offering free, one-stop access to resources and tools, engineer certification, technicalsupport, knowledge sharing, applications, and competitions, V Club has attracted professional engineersto participate in discussions, obtain the latest news, solve technical challenges, and explore endlesspossibilities. The platform also features a series of instructional videos, including "Learn from Hotshots" and"Technology Mini-lectures", which introduce the underlying technologies behind products and explain howto use them. These videos have lowered the learning cost for beginners and improved the awareness andunderstanding of cutting-edge technologies among a broader audience. By 2024, V Club has accumulatedover 59,000 registered users, with 7.16 million page views and over 1,000 daily visits.
HikRobot certication boosts talent developmentLeveraging our expertise in machine vision and mobile robotics, we offer professional skills training andcertification for HikRobot users, partner engineers, university students, and industry professionals. Theseprograms enhance the participants' professional skills and technical expertise, and help them keep up withthe rapidly evolving AI and big data technologies, driving the development of the industry.
Case
Case
Industry Talent DevelopmentHikvision continues to strengthen collaborationswith universities and research institutions intechnological innovation and talent developmentas we build an ecosystem of innovation thatfosters industry-academic partnerships formutual success. Through ongoing collaborationsin research projects, competitions, and talenttraining, we are cultivating a new generation ofskilled, innovative professionals to support theindustry's sustainable growth.
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HarmonyCreating a Harmonious Workplaceand Giving Back to SocietyHikvision champions a principle of "people-orientedand shared growth", actively creating supportive workenvironments and ample opportunities for careeradvancement for our employees. Harnessing cutting-edgetechnologies, we contribute to rural revitalization. We alsoprovide community service and contribute to social value,striving to build a better future for all.
●Diversity and inclusion
●Employee care and bene?ts
●Employee development andtraining
●Occupational health and safety
●Public welfare and volunteering
●Rural revitalization
Contributing to the following UN SDGs
Responses to topics
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Nurturing an InnovativeWorkforce
Hikvision rmly believes that peopleare the key drivers of sustainablecorporate growth and the core ofour competitive advantage. With acorporate culture that emphasizesrespect and care for each individual,we bring together top talentsfrom around the world, safeguardemployees' legitimate rights andinterests, and provide a safe andhealthy workplace. By supportingemployees in realizing their fullpotential, we grow and thrive together.
Employee Well-being and InclusionWith a goal of cultivating a workplace that embraces diversity and harmony, we welcome talents withan open, equitable, and inclusive mindset. Through competitive compensation, incentive programs, andemployee engagement, we create a supportive environment where individuals can achieve their aspirations.Diversity, equity, and inclusionHikvision complies with labor laws and regulations and is committed to providing equal opportunities toall candidates, as outlined in our Recruitment Management Regulations and other policies. Our EmployeeHandbook explicitly prohibits workplace discrimination or harassment based on factors such as race,color, religion, gender, age, nationality, heredity, disability, or any other irrelevant factors to the Company'slawful and legitimate interests. We uphold and respect employees' rights to equal opportunities, freedom ofassociation, freedom of expression, and personal information protection across all levels of management,culture, and practice. Unfair treatment in any form is strictly prohibited as we foster a diverse, equitable, andinclusive workplace.We have established complaint channels, including email, the Dabai Hotline, and the My Voice section onBBS, to ensure the protection of employees' rights and interests and prompt resolution of any employeeconcerns. We also provide halal food options in our cafeteria to accommodate the needs of employees fromdifferent religious backgrounds.We strictly prohibit child labor and forced labor, and no such incidents occurred during the reporting period.In 2024Percentage of employees whohad joined the labor union:
93.46%
Percentage of employees at theHangzhou headquarters whohad entered into the collectivecontract:
100%Percentage of female executives:
13.33%
Number of employees fromnon-Han ethnic groups:
2,562
Number of employees withdisabilities:
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Empowering women in the workplace
On March 13, 2024, Hikvision launched an onlinewomen's empowerment program titled "SuccessStarts with Me: Unleashing the Power of Women."The program offered a series of online and in-person courses on three key themes: "FindingYour Anchor in Life," "Coexistence RatherThan Balance," and "Women's Continued Self-Improvement." The program aimed to explore thepotential and strengths of women, enhance theirself-awareness, tap into their inner leader, andbuild their confidence.
Case
Dialogue with Women in Leadership
In April 2024, the Company also organized aspecial dialogue forum for women in leadershippositions, themed "The Power of Women: LikeWater, Like Evergreen." Guests shared their careerstories at Hikvision, industry analyses, workplaceinsights, and personal wisdom. Widely attendedby employees, the event explored the limitlesspossibilities of women in their professional andpersonal lives.
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Improving pay and incentivesHikvision hires people with an equal, open andinclusive attitude, and strictly abides by theLabor Law, Labor Contract Law, Trade UnionLaw and other employment-related laws andregulations at home and abroad. We uphold fairand transparent employment policies, as explicitlystated in our Employee Handbook: "All employeesare entitled to fair compensation policies withoutdiscrimination based on race, ethnicity, socialorigin, social class, ancestry, religion, disability,gender, family responsibilities, marital status,union membership, political views, age, or othercharacteristics." We fully implement the principleof equal pay for equal work.We have built a fair, competitive compensationframework that emphasizes performance-driven incentives, where all employees'
Enhancing employee communicationAdhering to the principle of "respecting the voiceof every employee", Hikvision has establishedvarious platforms, including the Vision Forum,Dabai consultation hotline, and Dialogue withManagers, and organized the Workers' Congressto foster open communication and identify andrespond to employee needs. The Dabai hotlinenot only provides professional guidance, but alsooffers employees an avenue for seeking supportand expressing concerns. Collectively, the hotlinehas handled over 20,000 employee inquiries,with an overall satisfaction rate exceeding 99%.The Workers' Congress played a pivotal role insafeguarding employee interests and promotingcompliant democratic processes within Hikvision,as part of our ongoing commitment to enhancingemployee welfare.
total compensation comprises basic salary,performance bonuses, and year-end bonuses.Additionally, we offer medium- and long-termincentives for innovative business co-investmentopportunities, which ensure that sustainedbusiness growth and individual development gohand in hand.To maintain fair and reasonable compensation,we regularly review external data sources, suchas government statistics, market intelligence,and reports from consulting firms. Based on ouroperational strategies and individual performanceevaluations, we perform in-depth analyses toidentify any pay discrepancies and make timelyadjustments. This ensures that our compensationstructure remains competitive in the market whilealigning with our long-term business goals. We
assess current employee salaries against localliving wage benchmarks to ensure that wages ofall employees meet or exceed regional living wagestandards.Beyond monetary incentives, we continueto explore innovative tools. In July 2024, weintroduced the Badge Wall feature on Hiklink.Departments can design and award badges torecognize employee achievements and boostintrinsic motivation. Employees can also showcaseearned badges on their profiles, which furtherboosts morale. Since its launch, over 200 badgeshave been created for learning assessments, skillcertifications, performance awards, and projectcontributions, with more than 34,000 badgesawarded during the reporting period.
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Caring for employees
We show our care and appreciation for every employee with holiday perks, get-well-soon gifts, birthdaygifts, and team-building activities. Furthermore, we provide parental leave and nursing leave, as well asvarious amenities within the park, including nursing rooms, health care stations, and kindergartens, with theaim of continually improving employee well-being.The Company enriches employees' lives by actively organizing various recreational activities andencouraging employees to start or join interest clubs. Through collaborative efforts, we have fostered arelaxed and joyful workplace characterized by mutual trust and support, thereby enhancing employees'sense of belonging and happiness.
Childcare supportPartnering with the Binjiang District Education Bureau,we established Hikvision Kindergarten, the rstkindergarten situated in an industrial park in Hangzhou,which has since enrolled over 750 children. The facilityalso provides after-school care, summer daycare, andwinter daycare services to ease the burden of workingparents. In 2023, the IoT Town Kindergarten, jointlyestablished by the Binjiang District Education Bureauand IoT Industrial Park, opened to the children ofemployees working in companies located on Wulianwang(IoT) Street, further addressing childcare challenges. Atthe time of writing this report, 293 children of Hikvisionemployees have attended this facility.
Hikvision Kindergarten (up) and IoT Town Kindergarten (down)Hikvision Health Care StationHikvision Nursing Room
Healthcare servicesThe Hikvision Health Care Station offers one-stop healthservices, including general consultations, traditionalChinese medicine (TCM) physiotherapy, chronic diseasemanagement, and emergency services. Employees haveconvenient access to on-site pharmacies at any time. In2024, the station recorded over 10,000 visits. We alsooffered 49 free clinic sessions, including on-site medicalconsultation, weekend clinics, evening consultations, andTCM ointment festival, with a total of more than 2,000participantions.
Care for special populationsWe have nursing rooms for female employees andaccessible restrooms for employees with mobilitychallenges, aiming to create a safe, supportive, andcomfortable workplace.
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Lecture by Chinese Nursing Association (left)
International Employee Holiday Celebrations
Book Club (right)
Mid-Autumn Festival Concert (right)Anniversary Celebration (left)
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Occupational Health and Safety
We prioritize the occupational health and safetyof our employees at all times. By creating safeworkplaces and promoting safety awareness, wesafeguard the well-being of our workforce.
Focusing on occupational healthThe Company strictly adheres to laws and regulations on occupational health such as the Lawon the Prevention and Control of Occupational Diseases and Measures for the Administrationof Occupational Health Examination. We have established a robust occupational healthand safety management system with clearly defined policies and medium- to long-termgoals, allowing us to continuously improve our safety and occupational health managementpractices. We regularly hire third-party institutions to perform thorough inspections ofoccupational disease hazards. Employees exposed to such hazards are provided withprotective gear and required to undergo periodic occupational health examinations. Hikvisionhas obtained certification under ISO 45001 Occupational Health and Safety ManagementSystems.We have developed an occupational health screening process that standardizes thescheduling of annual occupational health check-ups for all employees. Our 1+X plan includesa standard check-up package, with the option to select additional tests based on individualneeds. After the physical examinations, we arrange for medical specialists to provide on-site,one-on-one interpretations of the reports, helping employees address their health concernsand improve health consciousness in their daily lives.Public areas in our facilities (including lobbies, employee dormitories, and gyms) areequipped with automated external defibrillators (AEDs). Designated personnel conductregular inspections of AED batteries, accessories, and operational status to ensure the AEDsare ready to use at any time. We provide employees with regular training on AED use andcardiopulmonary resuscitation (CPR) techniques to prepare them for potential emergencies.IndicatorTargetProgress in 2024New cases of occupational diseases
Detection rate of occupationalhazards
100%100%
Personal protective equipmentcompliance rate for employeesexposed to occupational hazards
100%100%Cases of serious injuries or morecritical conditions
Percentage of minor injuries≤ 3‰ of all employees≤ 1‰ of all employees
Percentage of corrected safetyhazards
100%100%
Percentage of employees doinghigh-risk jobs with requiredcertificates
100%100%
Sets corporate EHS objectives and metrics, dividesthe objectives into smaller goals and distributesthem to individual business units, and supervises,manages, and evaluates the implementation of EHSmanagement plans by each department against theset EHS metrics and goals.
Reviews corporate EHS objectives and metrics,evaluates the implementation of EHS managementplans by each department against the set EHSmetrics and goals, and provides resources to helpeach department achieve EHS goals.
Each department develops its own EHS goals,metrics, and management plan based on corporateEHS objectives; promotes departmental awarenessof the EHS goals, metrics, and management plan;and implements the plan with regular monitoringand review.
EHS Management Structure
Workplace Safety,Environment, and Health Department
Workplace Safety Management Committee
Individual departments
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Ensuring workplace safetyHikvision prioritizes employee safety in the workplaceand adheres to relevant laws and regulations, includingthe Work Safety Law and Law on the Prevention andControl of Occupational Diseases. We have implementeda robust workplace safety management system andcompiled the 2024 Environment, Occupational Health,and Safety Objectives, Metrics, and Management Plan,which outlines clear annual goals and pathways. Wehave released multiple policy documents, including theHazard Identification and Risk Assessment ControlProcedure, Workplace Safety Guidelines, and FireSafety Management Protocol. We follow the hierarchyof risk controls, detect and mitigate hazards, andimplement targeted measures to enhance our workplacesafety management.
Rule-based managementHikvision has formulated the Regulationson the Safety Management of HazardousOperation. These regulations outline processes,requirements, and technical measures formanaging hazardous operations, aimingto ensure safety, stability and efciencythroughout the entire process.
Safety Risk Identication and Management
In 2024Workplace safety investment:
RMB
49.95
millionSafety training investment:
RMB
3.9
millionPercentage of employees provided withworkers' compensation insurance:
100%
Risk management and control
Hikvision has established a workplace safetymanagement platform that uses informationtechnologies, structured processes, and AI tocomprehensively manage risks based on thehierarchy, and identify and address hiddendangers.
Objective and assessmentHikvision has established EHS objectives andmetrics and formulated the Standards forAssessing Workplace Safety. The Companyhas implemented a system of accountabilityfor workplace safety across the board and setregulations on workplace safety managementfor departments and subsidiaries.
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Hikvision maintains a cautious stance on the useof hazardous chemicals in the production process.Adhering to a policy of "avoiding the use of bannedchemicals and minimizing the use of hazardouschemicals", we have issued the Measures for theSafety Management of Hazardous Chemicals.We assess the hazardous property of incomingchemicals and establish control measuresthroughout the entire process, encompassingcollection, storage, and handling.In 2024, we released the Regulations on theManagement of Hazardous Precursor Chemicalsand Explosive Chemicals to prevent the risks ofhazardous chemicals and strengthen chemicalsafety management.
Chemical Spill Response Drill in an Assembly WorkshopHazardous Chemical Warehouse Fire Drill
Rigorous chemical classication andmanagementWe maintain a chemical catalog andensure all chemicals are reviewed, clearlylabeled, and accompanied by MaterialSafety Data Sheets (MSDS).
Specialized training and educationWe provide safety training to employeeswho work with chemicals, ensuring properoperation and emergency preparedness.
Environmental monitoring and protection
We regularly monitor chemical concentrationlevels in work environments and ensurenecessary ventilation and protectiveequipment is installed.
Emergency response protocols anddrillsWe devise emergency response protocolsfor chemical spills and accidents, andorganize regular drills.Chemical Safety Management Measures
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Building a culture of safetyTo enhance employee safety awareness, skills,and health knowledge, ensure a safe and healthyworkplace, and reduce occupational diseases andwork-related injuries, we offer classroom lectures,external expert seminars, and online coursescovering the interpretation of laws, regulations,and policies and workplace safety, emergencymanagement, and first aid skills. We also providecertificate training programs for employees inspecified or high-risk roles.We regularly distribute educational posters andpromote safety awareness via email, corporateBBS, and departmental social media accounts.In work areas, we support safety campaignssuch as Workplace Safety Month, Fire PreventionMonth, and Occupational Disease Prevention withslogans, display boards, and safety handbooks,fostering a safety-conscious culture.
In 2024Attendance of online and ofinehealth and safety trainingsessions:
37,000+
Employee Development and Training
We are committed to growing alongside our employeesworldwide. With streamlined career progression paths andcomprehensive training programs, we empower our employeesand help them reach their full potential.Streamlining career pathsCommitted to "fair, impartial, and merit-based employment",the Company provides diversified career progression paths foremployees. Periodic performance and development reviewsinvolve 100% of our workforce. During the reporting period,we continued to refine our qualification system and job levelsto assist employees in accurately identifying their developmenttrajectories within the Company. Employees can chart theirpromotion path in 40 channels and 102 sub-channels across 5major categories—R&D, marketing, specialist, supply chain, andtechnical support & professional services.
Senior ManagementMiddle ManagementMid-level Managers inDepartmentsJunior ManagementProfessionals
Leading Experts ofProfessionals AreasExperts of Professional AreasExperts of Departments/Senior Core StaffCore StaffEntry-level
Hikvision's Career Development Paths
ManagementSpecialist
M2P2
P1
M3P3M4P4M5P5
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Building a comprehensive talent training systemThe Company has developed various policies including the Hikvision Training ManagementPolicy, Hikvision Course Management Policy, and Hikvision Internal Trainer ManagementPolicy. Our sophisticated talent training framework aligns with our dual-track promotionsystem and offers tailored training at every career stage. Within our training framework, theonboarding training accelerates new hires' integration into their roles, and the general skillstraining enhances workplace competencies. Specialist track curricula are structured aroundjob-specific requirements, while the management track offers leadership training for alllevels. The Ferry Mentor Program fosters a team of professional internal trainers who sharetheir experience and provide customized training for employees at all levels.
In 2024
Employee training investment:
RMB
15.32
millionAverage training hours per employee:
26.73
hours
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Our training programs cover 30 tracks in five major categories:
onboarding, general skills, management, technical, andfunctional roles. By integrating online and offline learning, wecater to employees at all levels. Our Hi-Learning online platformnow hosts over 6,000 courses, combining digital resourceswith internal trainer sessions and course materials to facilitatecompany-wide learning and development.
For our international workforce, we have designed localizedcurricula and training programs tailored to each region, suchas sales training in Central Asia and Transcaucasia, languagecourses in Thailand, and Mars and Venus Training Programsin the Middle East and Africa. These programs enhance theprofessional skills and competencies of our global employees tosupport their career growth.
Hi-Learning Online PlatformMars Training Program for Employees in the Middle East and Africa
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Creating Social ValueWhile continuing to create commercialvalue through technological innovationand product excellence, we are equallycommitted to transforming theseachievements into drivers of societalprogress. By actively supportingrural digitalization and revitalization,extending the reach of our STARProgram, and engaging in volunteerinitiatives with diverse stakeholders,we are committed to shaping a morecompassionate society throughresponsible action.
Support for Rural RevitalizationIn alignment with China's rural revitalization strategy, we harness ourtechnological expertise in AIoT to advance agricultural and rural modernization.Our digital village solutions focus on five key pillars, namely industrialdevelopment, ecological conservation, governance enhancement, serviceimprovement, and cultural promotion.
In 2024
Number of national pilot projectsparticipated in building beautiful,prosperous, and habitablecountryside:
Number of rural digitalizationprojects served:
nearly
1,000
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Intelligent transformation of Bailang County
In Bailang County, Shigatse, in the Xizang Autonomous Region, Hikvisionplayed an important role in supporting intelligent rural transformation withsmart digital solutions in production, daily life, and management. Multispectralvegetation sensors and agricultural IoT cameras were deployed on highlandbarley farms, enabling real-time crop monitoring and data-driven decision-making to ensure bountiful harvests. To address the frequent flooding of theNianchu River, we installed water level and rainfall monitoring equipment,integrated with prompt alerts from digital village management platforms,ensuring the safety of residents along the river. Our smart broadcasting andvideo conferencing systems now connect 27 remote villages, facilitatingefficient remote meetings and enhancing communication. Additionally, wedeveloped quality-of-life apps that provide residents, businesses, and touristswith a wide range of services, including cultural resources, travel information,agricultural updates, agricultural technologies, and employment opportunities.These diverse digital innovations provide a strong impetus for the continuedrural revitalization of Bailang County.
Case
Intelligent Monitoring at a Highland Barley Farm
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Smart agriculture technologies revolutionize potato farmsAn agricultural enterprise has expanded its potato farming operations in recent years to boost yieldand income for local farmers. However, challenges such as inefficient field inspections, incompletemonitoring coverage, and inconsistent data collection have become more apparent. To addressthese issues, Hikvision's multispectral vegetation sensors provide comprehensive vegetationindices, which are transmitted to management platforms for real-time, 360° fixed-point monitoring.This enables a complete overview of potato growth throughout the lifecycle. Additionally, thesesensors support routine management and ecological restoration, including pest and diseasemonitoring, water and fertilizer management, yield forecasting, and invasive species detection. Byintroducing cutting-edge technology to potato farming, we help the industry achieve higher qualityand greater profits.
Case
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Hikvision STAR Program for Social Good
Hikvision champions Tech for Good and embraces "Sustainability through Technology, Actions for Responsibility" (STAR)as our core philosophy. The STAR Program actively seeks and collaborates with non-profit and technology partnersworldwide, focusing on projects in biodiversity monitoring and conservation, environmental monitoring and protection,digital village promotion, and cultural heritage preservation. Through STAR, we aim to cultivate a sustainable andharmonious public welfare ecosystem.
As of the end of 2024The STAR Program establishedpartnerships withover 30non-prot organizations,and facilitated projects at homeand abroad.
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Creating a safe habitat for South Africa's rhinos
From 2020 to 2024, Hikvision partnered with the Kariega Foundation throughthe STAR Program to support rhino conservation. In 2024, we upgraded thevideo surveillance system at Kariega Game Reserve with high-definitioncameras and handheld thermal imagers. With expanded coverage acrossthe reserve, the upgraded system allows conservationists to track rhinopopulations more accurately, detect potential poaching activities, and monitorother wildlife species, contributing to more scientific and effective protection ofthe reserve's ecosystem.
Case
"These network cameras are really, re-ally helpful in protecting our wildlife.These network cameras are helpful forour Anti-Poaching Unit. That means wehave boots on the ground, eyes on theground, on a daily, hourly basis, 24/7.For our people on the ground, knowingthat there are cameras on crucial pointsof the reserve will help them to focusmore on their actual job – looking afterthe rhinos, for the rhinos."—Manager of Anti-Poaching Unit, Kariega
Game Reserve
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Shared learning through Hikvision's Concurrent Classroom program
To channel urban educational resources into rural schools, Hikvision's STAR Program, incollaboration with the Shaanxi Sanyou Service Team and the China Council of Lions Club,launched the Spring Sprout Concurrent Classroom program. This initiative allows urbanstudents to attend courses in history, culture, psychology, and logical thinking in person,while students in remote areas join via video conferencing. On World Book Day 2024, theprogram continued in Sanchahe Town in Shangluo, Shaanxi Province, where studentsparticipated in remote reading classes that broadened their horizons and filled their heartswith hope.
Case
"The children are always excited be-fore each Concurrent Classroom ses-sion. The program has opened theirminds and motivated them to explorethe world beyond. Knowledge is power.I sincerely hope they will have a brightfuture ahead."
— Homeroom Teacher, Sanchahe TownSchool, Shangluo, Shaanxi Province
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Preserving China's largest single-span covered bridge with smart technologies
The Lanxi Bridge in Qingyuan County, Zhejiang Province, is the largest surviving single-span covered bridge in China. Built without a single nail or steal, its arch is formed solelyby Chinese traditional tenon and mortise. While the bridge has stood firm for centuries, itswooden structure makes it extremely vulnerable to fire. In 2024, partnered with the QingyuanCounty Cultural Heritage Protection Center, Hikvision, through its STAR program, installedmultispectral fire detectors, alarm systems, and network column speakers at Lanxi Bridge.These intelligent fire prevention solutions enable accurate early fire detection and provideone-touch alarm activation for pedestrians, and facilitate fast location tracking and rapidresponse, significantly improving fire safety.
Case
"Those of us who work in cultural herit-age protection are like couriers of time.Lanxi Bridge is a letter passed downfrom our ancestors. It is now our dutyto pass it on to future generations. WithHikvision's technological support, I'msure this letter will endure much longer,to reach many more generations tocome."— Director, Qingyuan County Cultural Heritage
Protection CenterScan the QR code to learn more
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Harmony
EnvironmentalProtection
ScienceOutreach
Introduction to AI Course at Yanglingzi School, Hangzhou
Xianghu Lake Cleanup
Visit to Fangjiazhuang Primary School, Pingshan County, Hebei Province
Community Support at Sijihai Village, Qinghai Province
Fifth "House of Dreams" Donation Drive at Da'ao Primary School
"Starlight" Special Needs Children Outreach in Xining City
Xiaoshao Ancient Trail ConservationQiandao Lake Cleanup
STEM Workshop at Danfeng Experimental Primary School, Hangzhou
SupportingDisadvantagedCommunity
Employee VolunteerServiceHikvision actively supportsa wide range of volunteeractivities, including scienceeducation, environmentalprotection, and aid fordisadvantaged communities.Employees are encouragedto spread love through actsof kindness. Through variouspublic welfare initiatives,we extend the value oftechnology, advocate for eco-friendly lifestyles, supportlocal communities, and helpvulnerable groups. Theseefforts have created manypositive changes in oursociety.
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Appendix 1: Key Performance
Economy
Environment
KPIUnit20222023 2024
Direct economic valueRMB million83,166.389,341.2*92,495.53Cash dividendRMB billion6.5558.3986.435*Tax paidRMB million5,947.06,494.86,679.32
KPIUnit202220232024Energy UseGasolineTon282.4463.71,909.06DieselTon31.335.0167.06Natural gas10,000 cubic meters195.6247.2376.66Purchased electricityMWh223,072.1283,433.1362,596.02Including: Photovoltaic powerMWh4,508.312,533.733,989.22Energy ConsumptionTotal energy consumptionTon of coal equivalent (TCE)30,253.236,193.351,758.70Direct energy consumptionTon of coal equivalent (TCE)2,837.63,452.87,195.65Indirect energy consumptionTon of coal equivalent (TCE)27,415.632,740.544,563.05Energy use intensityTCE per million (RMB)0.360.410.56
Given that the Company is still in the process of repurchasing shares, the total number of shares eligible for the 2024 annual dividend distribution cannot be determined yet.The RMB 6.435 billion is a preliminary estimate based on the total number of shares outstanding, excluding the repurchased shares, as of March 31, 2025. The exact dividendamount will be announced in the Company's future dividend distribution implementation announcement.The direct economic value for the year 2023 was RMB 89,341.2 million, slightly differs from the data disclosed in the 2023 report due to retroactive adjustments made in 2024.**
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KPIUnit202220232024
Greenhouse Gas EmissionsTotal emissions(Scope 1 + Scope 2)
Ton of carbon dioxideequivalent
159,454.1157,687.7189,877.79Scope 1
Ton of carbon dioxideequivalent
5,153.96,838.914,385.48Scope 2
Ton of carbon dioxideequivalent
154,300.2150,848.8175,492.31Intensity
Ton of carbon dioxideequivalent per million (RMB)
1.921.77 2.05WaterTotal water withdrawalTon2,336,502.72,598,300.32,178,073.27Municipal waterTon2,326,204.72,584,328.72,173,969.35Underground water(overseas operations only)
Ton10,298.013,969.24,102.05Surface water(overseas operations only)
Ton02.41.88Total dischargeTon1,991,264.42,253,223.01,769,300.66Total consumptionTon276,319.6345,077.3408,772.61Water withdrawal intensityTon per million (RMB)28.0929.0823.55Packaging MaterialsTotal useTon43,857.451,236.762,265.85PlasticsTon7,471.48,762.28,684.62CartonsTon33,164.037,413.945,896.51WoodTon3,035.34,865.17,594.61Metal boxesTon186.7195.590.12Packaging material useintensity
Ton per million (RMB)0.530.570.67
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KPIUnit202220232024Recyclable WasteTotalTon17,708.418,021.422,433.82PlasticsTon3,295.32,901.94,644.37WoodTon1,271.71,251.41,958.97PaperTon9,432.79,474.911,803.65MetalTon2,640.72,424.92,627.47Others (wiring harness, oiledpaper, etc.)
Ton1,067.91,968.41,399.37Recyclable waste intensityTon per million (RMB)0.210.200.24Non-Recyclable WasteTotalTon7,546.07,527.010,428.35Kitchen wasteTon2,362.42,492.93,031.12Office wasteTon3,141.32,661.84,368.88General industrial wasteTon2,042.32,372.23,028.36Non-recyclable wasteintensity
Ton per million (RMB)0.090.080.11Hazardous WasteTotal hazardous wasteTon723.1884.21,105.42Hazardous waste intensityTon per million (RMB)0.0090.010.01Exhaust EmissionsNitrogen oxide (NOx)Ton0.330.104.36Sulphur oxide (SOx)Ton00.0010.02Particulate matter (PM)Ton2.937.3510.49Volatile organic compounds(VOCs)
Ton//17.89
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KPIUnit202220232024WastewaterTotal industrial wastewaterTon//134,753.00Total domestic wastewaterTon//1,580,834.59Chemical oxygen demand(COD)
Ton//435.67Biochemical oxygen demand(BOD)
Ton//141.05Ammonia nitrogen (NH3-N)Ton//43.39Total nitrogen (TN)Ton//3.10Total phosphorus (TP)Ton//6.58
1. Energy use, consumption, and GHG data: For the calculation of such data in China, the measurement method has shifted from the location-based one to the company-based one, resulting in a significant increase in the number of
entities (from 40 to 123 companies) included in data quantification and more accurate results. For data outside China, three innovation-driven subsidiaries have been added for data calculation. Specifically, the following organizationsare involved in the calculation: R&D parks, production bases, and marketing centers in China (123 companies in total) and international marketing centers (in 61 countries and regions), the Brazil production base, the Indian productionbase, and the marketing centers and production bases of EZVIZ, HikRobot, and HikMicro out of China.
2. Scope of other environmental data: For calculation of such data in China, four innovation-driven subsidiaries have been added. For calculation of the data outside China, three innovation-driven subsidiaries have been added.
Specifically, the following organizations are involved in the calculation: the R&D and production parks (Binjiang Phase 1, Phase II, Phase III, Phase IV, and Phase V in Hangzhou), Tonglu production base, Chongqing production base,Wuhan production base, 32 marketing centers, and the digital marketing centers and production bases of EZVIZ, HikRobot, HikMicro, and HikAuto in China, as well as international marketing centers (in 61 countries and regions), theBrazil production base, the Indian production base, and the marketing centers and production bases of EZVIZ, HikRobot, and HikMicro out of China.
●The time scope of environmental data is from January 1, 2024 to December 31, 2024. The organizational scope of environmental data is signicantly expanded compared with the last year, with details listedbelow:
●Photovoltaic (PV) power includes the amount of electricity generated from solar, as indicated on the purchased green electricity certicates, and that produced by PV systems at Hikvision's production bases.
●Total energy consumption is calculated in tons of coal equivalent, with reference to the National Standard of the People's Republic of China GB/T 2589-2020 General Rules for Calculation of theComprehensive Energy Consumption.
●Intensity is calculated using the total amount in 2024 divided by the Company's revenue for the year, in millions of RMB.
●Direct greenhouse gas emissions (Scope 1) are from the use of gasoline, diesel, and natural gas. The calculation of Hikvision's Scope 1 emissions in China follows the Guidelines for Accounting and ReportingGreenhouse Gas Emissions — China Electronic Equipment Manufacturing Enterprises (Trial) issued by the National Development and Reform Commission of the People's Republic of China. The calculationof Scope 1 emissions out of China follows the EIB Project Carbon Footprint Methodologies.
●Indirect greenhouse gas emissions (Scope 2) are from the use of purchased electricity (from non-renewable energy). The calculation of Hikvision's Scope 2 emissions in China in 2024 follows theAnnouncement on the Release of Carbon Dioxide Emission Factors for Electricity in 2022 (December 16, 2024) issued by the Ministry of Ecology and Environment of the People's Republic of China; thecalculation of Scope 2 emissions out of China follows the EIB Project Carbon Footprint Methodologies.
Notes on Key Environmental Performance:
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Society
KPIUnit202220232024EmploymentWorldwide workforcePerson58,28458,54459,689MalePerson//42,636FemalePerson//16,217Unknown genderPerson//836Age: 18-30Person//28,158Age: 31-40Person//26,298Age: 41-50Person//3,952Age: above 50Person//332Unknown agePerson//949Occupational Health and SafetyOccupational diseases casesCase000Percentage of employeeswho received safetyeducation*
%100100100Training and EducationTotal investment in employeetraining
RMB1,00017,22615,08015,320Training hours per employeeHour/person32.126.226.73*Only employees in China are counted for the calculation of the percentage of employees who received safety education.
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KPIUnit202220232024Innovation and R&DR&D investmentRMB million9,81411,392.911,864.01R&D investment as apercentage of revenue
%11.8012.7512.83R&D personnelPerson27,95128,47928,272Proportion of R&D personnel%47.9648.6547.37New patentsPiece2,1941,8842,652New software copyrightsPiece181166216Supply Chain ManagementPercentage of new suppliersselected using environmentalcriteria
%100100100Percentage of new suppliersselected using social criteria
%100100100Distributor TrainingPerson-times
82,991 (number ofdistributors)
293,309184,752Social ResponsibilityEmployee volunteer activityparticipation
Person-times/Approximately 500Approximately 200Volunteer activity hoursHour/20,000Approximately 8,000
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Appendix 2: Indicator Index
Report FrameworkGRI Standards
Self-Regulatory Guidelines No. 17for Companies Listed on ShenzhenStock Exchange—SustainabilityReport (For Trial Implementation)About Hikvision-Leading theFuture of AIoT
2-1Message from the Management2-22ESG Management
2-6；2-9；2-12；2-13；2-14；2-22；2-28；
2-29；3-1；3-2；3-3；207-3
Stakeholder CommunicationESG Spotlight: Tech for Good203-1；203-2；304-2；413-1
Environment: Pursuing Low-carbon Operation and GreenDevelopment
Responding to ClimateChange
3-3；201-2；305-1；305-2；305-4；305-5Response to climate changeImproving EnergyManagement
3-3；302-1；302-2；302-3；302-4；302-5Energy utilizationMaking Green Products3-3；301-1；301-2；301-3Circular economyEnhancing WaterResource Management
3-3；303-2；303-3；303-4；303-5Water resource managementManaging Wastes andEmissions
3-3；306-1；306-2
Pollutant emissions; wastedisposal; environmental compliancemanagement
Integrity: ChampioningCompliance and Prudence
Improving ComplianceSystem
2-27；3-3Upholding BusinessEthics
2-23；2-24；2-25；2-26；3-3；205-1；205-2；
206-1；417-1；417-2
Anti-commercial bribery and anti-corruption; anti-unfair competitionConstantly AdvancingCompliance Practices
207-1；207-2；207-3Respecting andProtecting Human Rights
2-23；2-24；2-25；2-28；3-3；406-1；409-1Fostering a Culture ofCompliance
Anti-commercial bribery and anti-corruption
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Report FrameworkGRI Standards
Self-Regulatory Guidelines No. 17for Companies Listed on ShenzhenStock Exchange—SustainabilityReport (For Trial Implementation)
Reliability: Embracing Innovationand Maintaining High Quality
Our UnwaveringCommitment toTechnological Innovation
3-3InnovationComplying withTechnology Ethics
2-23；2-24；3-3Technology ethicsTackling Cybersecurityand Data Security Risks
3-3；418-1
Data security and customer privacyprotectionEnsuring Product andService Quality
3-3；416-1；416-2
Product and service safety andqualityValue Chain: Working Togetherfor Mutual Success
Embracing ResponsibleProcurement
2-6；2-23；2-24；3-3；308-1；308-2；
414-1；414-2
Supply chain security; duediligenceDriving Industry Growth2-6Harmony: Creating aHarmonious Workplace andGiving Back to Society
Nurturing an InnovativeWorkforce
2-7；2-23；2-24；2-29；2-30；3-3；201-3；
401-2；401-3；403-1；403-2；403-3；403-4；
403-5；403-6；403-7；403-8；403-9；
403-10；404-1；404-2；405-1
EmployeesCreating Social Value3-3；203-1；203-2；304-2
Rural revitalization; social
responsibilityKey Performance
2-4；2-7；201-1；301-1；302-1；302-3；303-3；303-4；303-5；305-1；305-2；305-4；305-7；306-3；306-5；308-1；403-10；404-1；405-1；414-1Indicator Index305-7；306-3；306-5Report Verification2-5About This Report2-2；2-3；2-14
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Appendix 3: Report Veri?cation
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About This Report
This Report is the 7th Environment, Social, and Governance (ESG) report released by Hangzhou HikvisionDigital Technology Co., Ltd. The ESG report is released annually and aims to address stakeholderexpectations by providing a comprehensive overview of the Company's ESG principles, actions, andachievements.Reporting Period
This Report covers the period from January 1 to December 31, 2024.Some sections include data beyond the stated reporting period forcontinuity and completeness.
Organizational ScopeUnless otherwise stated, this Report follows the same organizationalscope as the 2024 Annual Report. "EZVIZ"or "EZVIZ network" refersto Hangzhou EZVIZ Network Co., Ltd.; "HikRobot" refers to HangzhouHikrobot Co., Ltd.; "HikMicro" refers to Hangzhou Hikmicro SensingTechnology Co., Ltd.; "HikAuto" refers to Shijiazhuang SensortechSmart Technology Ltd.; "HikSemi" refers to Wuhan HikstorageTechnology Ltd.; "HikFire" refers to Hangzhou Hikfire Technology Ltd.;"HikRayin" refers to Hangzhou Rayin Technology Ltd.; and "HikImaging"refers to Hangzhou Hikimaging Technology Ltd. In context, theabbreviated subsidiary names may also refer to their respective businessoperations. The "Headquarters park" refers to Binjiang Phase I, Phase II,Phase III Phase IV and Phase V.
Basis of Reporting
This Report is prepared in compliance with the Self-RegulatoryGuidelines No. 17 for Companies Listed on the Shenzhen StockExchange—Sustainability Report (For Trial Implementation), the GlobalReporting Initiative Sustainability Reporting Standards (GRI Standards)developed by the Global Sustainability Standards Board (GSSB), and theSDG Compass by the United Nations.
Data Source
The financial data included in this Report comes from the 2024 Annual Report, which has beenindependently audited by Deloitte Touche Tohmatsu Certified Public Accountants LLP. Other informationand data mainly come from the official documents, internal statistical reports or documents of theCompany. The monetary amounts herein are denominated in RMB.Reporting Principles
Materiality: Material topics are defined according to the Self-Regulatory Guidelines No. 17 forCompanies Listed on the Shenzhen Stock Exchange—Sustainability Report (For Trial Implementation).Based on discussions with internal and external stakeholders, we have identified issues with significantimpact on stakeholders and the Company's financial performance as the focus of this Report.Accuracy: We have made every effort to ensure the accuracy of the information provided. The Boardof Directors guarantees that this Report is free of any false records, misleading statements, or majoromissions.Quantitation and Consistency: This Report discloses quantitative targets and performance datatracked against environmental and social indicators. All indicators have specified statistics scopesand calculation methods. Performance data against some indicators have been disclosed for threeconsecutive years. The Report follows the statistics disclosure methodology adopted in the previousannual report. Changes will be indicated in this Report, if any.Balance: The Report provides an unbiased picture of the Company's performance and avoids selections,omissions, or presentation formats that may inappropriately influence a decision or judgment by thereport reader.
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Report Access and FeedbackThis independent ESG Report is available in both Simplified Chinese and English. To view onlineor download, please visitHikvision Official Sites: https://www.hikvision.com/cn/ and https://www.hikvision.com/en/
We highly value stakeholder feedback and insights. You can share your thoughts with us throughthe provided contact methods or by scanning the QR code. Your suggestions will help us furtherimprove this Report and enhance our ESG performance.Contact: 0571-88075998Email: ESG@hikvision.comAddress: No. 518 Wulianwang Street, Binjiang District, Hangzhou, Zhejiang Province
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