2023 Environmental, Social and Governance Report
Shanghai United Imaging Healthcare Co., Ltd.
Introductionto the Report
Sustainable DevelopmentManagement
Management StatementAbout the ReportKey Performance Indicators in 2023About United Imaging Healthcare
Stakeholders EngagementMateriality Assessment
Healthcare Accessibility,Universalizing Welfare
Technological Innovation,Driving Industry Advancement
Lean Quality Management,Ensuring Health of Life
46Changes in County AreaFrom the 'Belt and Road'to the Health RoadPromoting Greater MedicalEquality Across the GlobeEnhancing Multi-party Linkageto Build a 'Talent Chain'
Building a DiversifiedInnovation MatrixDriving Products UpgradeCultivating Innovation Ecology
Ensuring Product QualityBuilding Quality ServiceImplementing ResponsiblePurchasing
Introduction tothe Report
Sustainable DevelopmentManagement
Healthcare Accessibility,Universalizing Welfare
Technological Innovation,Driving Industry Advancement
Lean Quality Management,Ensuring Health of Life
People-oriented Approach,Fostering Employee Growth
Public Welfare and Charity,Fulfilling Social Responsibility
Green Transformation,Adhering to Carbon Reduction
Responsible Governance,Standardizing Operations
Appendix
People-oriented Approach,Fostering Employee GrowthProtecting Employees' Rightsand InterestsEmpowering Employee GrowthEmployee Communicationand InteractionCreating a Fulfilling WorkplaceEnsuring Occupational Health
Public Welfare and Charity,Fullling Social Responsibility
Green Transformation,Adhering to Carbon ReductionActively Engaged in Public WelfarePromoting Medical HealthKnowledge Popularization
Focus on EnvironmentalManagementPractice Eco-friendly OperationFocus on Climate Change
Responsible Governance,Standardizing OperationsPractice Compliant OperationPrevent Data RisksImplement Responsible MarketingProtect Intellectual Property Rights
AppendixIndex of GRI Standards andUnited Nations SustainableDevelopment Goals (SDGs)
Reflecting on the year 2023, we find ourselves at apivotal juncture in history. The global demographicshift towards an aging population intensifies by theday, while issues of unequal distribution of medicalresources persist. Simultaneously, there's a growingconsciousness regarding healthcare, demandinghigher standards from the industry. As a torchbearerin medical technology, we shoulder significantresponsibilities and missions.At the heart of our philosophy lies the ethos of ‘Tobring equal healthcare to all'. Our commitmentto 'Passion for Change' symbolizes our relentlessdrive for technological innovation to propel productdevelopment, transcend industry norms, andrevolutionize medical experiences, portraying ourcommitment to achieving medical equality anduniversal well-being. We are dedicated to translatingtechnological innovation into medical practices thattranscend borders, benefiting nations worldwide,irrespective of their economic status or geographicallocation.Towards the pursuit of ‘Equal healthcare to all’ wescale peaks, combat diseases, and explore the limitlessfrontiers of medicine. Collaborating with premiermedical institutions and research platforms, we seekout new technologies and paradigms for diseaseprevention and intervention.
ManagementStatement
At the county hospital, we fortify systems, cultivatecapabilities, and nurture talents. Leveraging intelligentmedical solutions, we pioneer integrated disease-specific solutions and regional connectivity solutions.Together with county hospital administrators, we drivereforms and elevate healthcare standards at the rurallevel, facilitating the expansion of high-quality medicalresources and ensuring regional equity.We pave the 'Path to Health' with technologicalinnovation as our cornerstone, enabling Chinese-made high-end medical equipment and digitalmedical solutions to reach countries across all sixcontinents, spanning from the Belt and Road Initiativeto Africa, the Americas, Europe, and Oceania. Throughtechnology, compassion, and accountability, we propelglobal medical cooperation and accessibility, forging acommunity for human health.We cultivate an elite ‘Talent Chain’ focusing oninnovative products and cutting-edge technologies.Through academia-industry collaboration, we nurturespecialized and versatile medical talents, infusingvitality into the industry's flourishing development andthe expansion of medical resources.Technological innovation forms the bedrock of ourpursuit of accessible healthcare. At United ImagingHealthcare, we persistently delve into the forefront oftechnology, catalyzing revolutionary shifts in medicaltechnology and service models: refining imagingtechnology platforms to reveal the unseen throughvisionary research; broadening existing clinical horizonsto ensure medical care meets the needs of patients;propelling innovation transformation and application,forging the inaugural international multi-center
research cooperation platform, in collaboration withleading universities and research institutions, to jointlypioneer groundbreaking research and developmentendeavors. With substantial investment in researchand development and a diverse innovation matrix, wepropel industry development through technology andexpand industry horizons through innovation.At the nucleus of all endeavors lie people. UnitedImaging Healthcare regards employees as its mostprized asset, committed to fostering a united, amicable,and harmonious work environment, and nurturingan innovative atmosphere teeming with vitality. Ouremployees span multiple countries, including China,Malaysia, the United States, the United Kingdom, andMorocco, encompassing diverse nationalities, races,and beliefs.We comprehend, value, and encourage diversity inthe workplace, firm in the belief that only through adiverse workforce comprising varied backgrounds,experiences, and talents can we continually innovateand lead the enterprise.Tailoring diverse training plansto employees across various positions and careerstages, we aim to unleash their potential and provideextensive support for their growth.Without the health of the planet, human health falters.We are attentive to global climate change, supportingthe steady progress of the country's ‘dual-carbongoals' through practical actions. We strengthen energymanagement, enact energy-saving measures, andintegrate our business to create a low-carbon andenvironmentally friendly production and operationmodel.
Additionally, we promote environmental awarenessand conduct World Environment Day-related activitieswith all employees, promoting green offices and greenproduction.The premise of all actions is the stable and compliantoperation of the enterprise. Since going public,United Imaging Healthcare has strictly complied withmarket rules and regulatory requirements, adheringto business ethics. We have established a completeand efficient compliance management system andcontinuously strengthened compliance cultureconstruction, implementing corporate strategies tohigh standards. Simultaneously, we have establishedeffective communication channels between employees,users, and shareholders, encouraging employees toactively participate in the company's governance anddecision-making processes.Looking ahead, United Imaging Healthcare willprioritize trust, responsibility, and innovation. Centeredon customers, propelled by innovation, and rootedin resilience, we aim to promote universal healthcareand green productivity, fulfill corporate socialresponsibilities, and safeguard public health for theharmony of well-being.
Aboutthe ReportShanghai United Imaging Healthcare Co., Ltd. hasprepared the 2023 Environmental, Social and GovernanceReport of Shanghai United Imaging Healthcare Co., Ltd.(hereinafter referred to as the 'Report') in accordancewith the requirements of relevant rules and reportingstandards. This is the second ESG report issued byShanghai United Imaging Healthcare Co., Ltd. and isaimed at disclosing the Group's environmental, socialand governance (hereinafter 'ESG') activities in 2023to the stakeholders, including the government andregulatory authorities, shareholders and investors,customers, suppliers and partners, employees,communities and the media in an objective,standardized, transparent and comprehensive manner.
Reporting PeriodReport publication frequency:
The Report is released annually.Reporting timescale: From 1 January 2023 to 31December 2023. In order to enhance the comparabilityand completeness of the Report, some contents areretroactive to previous years, as appropriate.
Reporting Scopeand Boundary
Reporting scope of the Group: The content of theReport covers all main businesses of the Group. Unlessotherwise stated, the performance indicators in theReport cover all offices/production/R&D sites of theGroup.
Report Disclosure
Data and cases in the Report are derived from officialdocuments and statistical reports of the Group, andreviewed by relevant departments. The currency inthe Report is RMB. As some amounts and percentagenumbers in the Report have been rounded, the totalamounts may not be the sum of the figures in sometables.
Access to the Report
The Report is published in both English and simplifiedChinese. In case of any inconsistency in content, thesimplified Chinese version shall prevail. To supportenvironmental protection, the Report is published inelectronic form, which can be accessed and downloadedon SSE Information Disclosure Website (http://www.sse.com.cn/disclosure/listedinfo/announcement/) or UnitedImaging Healthcare’s official website (https://www.united-imaging.com/).Suggestions are welcomed through the followingcontact details. Your opinions will assist us in furtherrefining the Report and enhance the Group’s ESGperformance.Tel: 021-67076658E-mail：
IR@united-imaging.comAddress: 2258 Chengbei Road, Jiading District,Shanghai 201807, China.
Conrmationand ApprovalThe Report was approved by the Board of Directors (‘theBoard’) of the Group on 25th April, 2024. The Boardcommits to supervising the content of the Report andensuring that it does not include any false recordsor misleading statements, and is responsible for theauthenticity, accuracy and completeness of the content.
Abbreviation
AbbreviationReference
Shanghai United Imaging Healthcare Co., Ltd. and itssubsidiariesUnited Imaging (Changzhou) Healthcare Co., Ltd.Wuhan United Imaging Healthcare Co., Ltd.UIH Technologies LLCUnited Imaging Healthcare Poland Sp.z o.o.
The Group, We, United Imaging Healthcare, UIHChangzhou Manufacturing FacilityWuhan Manufacturing FacilityUS Manufacturing FacilityPoland Sales Headquarter
Basis of Preparation
The Report is prepared mainly in accordance with theRules Governing the Listing of Stocks on the Scienceand Technology Innovation Board of Shanghai StockExchange, the GRI Sustainability Reporting Guidelines(GRI Standards) issued by the Global SustainabilityStandards Board (GSSB) and the United NationsSustainable Development Goals (SDGs), to continuouslyimprove the disclosure transparency of the Group’ssustainability-related information and respond tothe stakeholders’ concern about the Group’s ESGmanagement and performance.
Net profit attributable to shareholdersof the listed company of RMB
1.97
billion
Net profit after deductionof parental profit of RMB
1.67
billion
A year-on-yearincrease of
19.21
%
A year-on-yearincrease of
25.38
%
All taxes and fees paidby the Company of RMB
1.00
billion
R&D investment (includingcapitalized expenditure) of RMB
1.92
billion
Percentageof R&D expenditure
16.81
%
Operating revenuereached RMB
.
billion
A year-on-yearincrease of
23.52
%
Economic Performance IndicatorsThe Group has made constant efforts in R&D, technology, quality, marketing, service,supply chain and other business sectors to improve product and service qualityand build a sound brand image, thus maintaining stable growth in various financialindicators.
Key PerformanceIndicatorsin 2023
We attach great importance to the fulfilment of oursocial responsibilities. Pursuing the mission of 'ToBring Equal Healthcare for All', we devote ourselves tocharitable and community welfare activities, utilize ourindustry advantages to facilitate the popularization ofmedical services, and practice our social values.
patents and other intellectualproperty applications
products are certifiedand launched to the market
Social PerformanceIndicators
Cumulative total of5,160
110+
45,88845,888
hours
A total of2626
Public welfare donations of RMB
8.49
million
the coverage rate of anti-corruption training is 100%
December 18, 2023, through the Gansu Red Cross donated abatch of medical equipment valued at more than RMB 3 millionin urgent need of the disaster area, for the emergency reliefof local hospitals as well as post-disaster reconstruction
Products cover65+
Provided employment for7,440
2,956
countries and regions
The total number of hours of employee training is
patents and other intellectualproperty applications
A total of9,933100%100%Products cover over
countries and regionswith medical shortages
coverage of anti-corruption training for dealers at all levels,100% coverage of supplier audit/assessment at all levels
R&D employees,accounting for 39.73%
people worldwide, with a 100% labor contractsigning rate, and 1,947 are female employees,accounting for 26.2%
quality audits by supervisory and auditing organizationswere accepted and passed, with an audit pass rate of 100%
Water consumption intensity of
23.32
100%
Energy consumption intensity of
24.58
Water consumption of
266,099.00
Energy consumption of280,489.24Scope 3 GHG emissions of
204,947.41
Scope 1 and Scope 2 GHG emissions intensity of
6.65
In an unremitting effort to promote green and low-carbon development, the Group implements diversifiedenergy-saving improvements, and explores innovativegreen production to make steady progress towards the'dual carbon' strategic goals.
EnvironmentalPerformance Indicators
Greenhouse Gas Emission Reduction Targets:
Using 2023 as the baseline, achieve a50%
Scope 1 and Scope 2 GHG emissions of75,875.97tCO
eT/million RMBenvironmental compliance rate
TGJ/million RMB
tCO
eGJ
reduction in Scope 1 and Scope 2 carbonemission intensity by 2035
tCO
e/million RMB
About United Imaging
United Imaging Healthcare (stock code: 688271.SH) was established in 2011,with its headquarters located in Shanghai. The company has also set up regionalheadquarters and R&D centers in the United States, Malaysia, the United ArabEmirates, and Poland, and has arranged production facilities in Shanghai, Changzhou,Wuhan, and Houston, USA, establishing a global network for research, production,and service.We are committed to providing global customers with high-performance medicalimaging equipment, radiation therapy products, life science instruments, and digitaland intelligent medical solutions. As of the end of the reporting period, the Grouphas launched nearly 120 products to the market, which are used by thousands ofmedical institutions in over 60 countries worldwide. Through deep collaborationwith global universities, hospitals, research institutions, and industrial partners, wecontinuously break through the boundaries of technological innovation, acceleratethe advancement of precision medicine and forward-looking scientific research, andcontinuously enhance the accessibility of high-end medical equipment and servicesworldwide.
For more information, please visit the Company's ocial website and ocial WeChat.Ocial website: www.united-imaging.com
VISIONLeading Healthcare InnovationMISSIONTo Bring Equal Healthcare for AllPROMISE
Passion for Change
United ImagingDevelopmentMilestones
North America Research and Development Center wasestablished in Houston, Texas, USA.2013
2014Shanghai United Imaging Healthcare Co., Ltd. wasformally founded.2011
UIH High-end Medical Device Industrial Base was
built in Shanghai, covering an area of 120,000 square
meters, which provides powerful support to the
upgrading and development of medical health industry
in China.
The brand and full product line of United Imaging
Healthcare were officially announced and entered the
market.
2015
U+ online medical strategy was established to provide
a series of high-performance imaging products and
medical information solutions, thereby promoting the
development of precision medicine.
2016Changzhou Manufacturing Facility was formallyput into use, functioning as an intelligent devicemanufacturing base, covering an area of approximately230,000 square meters.
2017Series A financing of RMB 3.333 billion was completed,with a post-investment valuation of approximately
33.333 billion, marking the largest single private
financing in China's medical device industry in thecurrent year.2018UIH North American Headquarters was established inHouston, Texas, with an area of approximately 9,000square meters.The Company debuted at the Radiological Society ofNorth America (RSNA) with its full line of products, andits exhibition scale, exhibit variety and number of listedpapers were the historical records in China's medicalimaging equipment industry, embarking a journey toglobalization in all respects.
2020The Company used its professionalism and hard workto write the mission and responsibility of a big countryenterprise by sending emergency aid to all provinces inChina and more than 30 countries around the world,fighting against the global public health challenges.
2021Wuhan Manufacturing Facility was officially open, andthe base integrates R&D, production and operation,with a total area of more than 200,000 square meters.
2022UIH was listed on Science and Technology InnovationBoard (STAR Market) of Shanghai Stock Exchange.
2023
United Imaging Healthcare launched nearly 120products on the market, with operating revenueexceeding 10 billion, and more than 30 subsidiariesand offices worldwide. we made our debut at theEuropean Congress of Radiology (ECR), marking ourofficial entry into the European market.
Awards andRecognitions
Excellence Award of the 24th China Patent AwardsSuperconducting magnet 5T magnetic resonance imaging system was approved as 'China's2022 Important Medical Progress (Biomedical Engineering and Information Field)'2023 Beijing Science and Technology Progress AwardRanked first among the 2023 Top 100 Hardcore TechnologyEnterprises in Shanghai2023 Shanghai Science and Technology Progress Award2023 Hubei Provincial Science and Technology Progress Award2023 Shaanxi Provincial Science and Technology Progress AwardShanghai Innovation Enterprise Headquarter2023 Forbes China’s Top 50 Innovative Companies'2023 STAR Market Leading Enterprises in Hard Technology'2023 Most Innovative STAR Market Listed Company AwardSTAR Market’s Top 20 Listed Global Innovative and Competitive CompaniesTop 10 Listed Global Innovative and Competitive Companies(High-end Equipment Manufacturing) on STAR MarketEDGE AWARDS Global Innovation Award for Annual Medical Innovation Company
China National Intellectual Property AdministrationChinese Academy of Medical SciencesBeijing Municipal Science and Technology CommissionShanghai Industrial Technology and Innovation Association, in collaboration withthe Shanghai Association For Science And Technology and other unitsScience and Technology Commission of Shanghai MunicipalityDepartment of Science and Technology of Hubei ProvinceShaanxi Provincial Department of Science and TechnologyShanghai Strategic Emerging Industry Leading Group OfficeForbesFinance Magazine and Science and Technology Innovation Data Research CenterChinastarmarket.cnMain List of Daily Economic NewsDaily Economic News Industry ListTMTPOST
InnovationAwards and RecognitionsIssuing Authority
Products and ServicesAwards and RecognitionsIssuing Authority
Outstanding Contributor to Medical Security for the 2022 WinterOlympics and Winter ParalympicsTop 50 Medical Device EnterprisesThe world's first 5T full-body magnetic resonance system uMR Jupiterwon the 2022-2023 Shanghai Design 100+2023 Digital Health Annual Outstanding Innovation Case2023 Medical Device and Supply Chain Annual Excellent Innovation Case
China Association of Medical EquipmentAll-China Federation of Industry & Commerce Medical & Pharmaceutical ChamberShanghai Design 100+ Organizing CommitteeVCBEATVCBEAT
Campus Recruitment Rising Star2023 Annual Super Leadership Hero2023 NFuture’s Most favored CampusRecruitment Employer for Tech Talent
Shanghai Jiao Tong University-AntaiEconomics and Management CollegeBeisenNiuke
Employer Branding
Issuing AuthorityAwards and Recognitions
ESG-related
2023 'Zero Carbon Future-ESG Innovation Experiment List''Environmental Protection Innovation Case'China’s Top 100 Listed Companies in ESGESG Pioneer Award2023 Best ESG Listed Company on the Science andTechnology Innovation Board2023 Huaxia Great Health ESG Outstanding Enterprises2023 'Most Socially Responsible Listed Company' in the 13thChina Listed Company IWOM Ranking
Wallstreetcn.comSecurities TimesFinancial News NetworkChinastarmarket.cnChina TimesNational Business Daily
Issuing AuthorityAwards and Recognitions
Corporate Inuence-related
GlocalIN Top 50 Globalized Enterprises in China - The Faces of Technology2023 Future of Healthcare 100 Pengcheng Award 'Company of the Year'2023 Sina Finance Golden Unicorn Most Valuable Brand Medical Company2023 Capital Markets Value List Inuential Company of the Year
MIT Technology Review & DeepTech & LinkedInVCBEATSina FinanceChina Business Network
Issuing AuthorityAwards and Recognitions
SustainableDevelopment Management
United Imaging Healthcare, a premier high-end medical device enterprise, isdeeply committed to social responsibility, seamlessly embedding the principles ofsustainable development across our strategies and business operations. Embracingthe noble mission of 'To Bring Equal Healthcare for All' we steadfastly pursueour corporate vision of 'Leading Healthcare Innovation' and uphold our brandcommitment to 'perceive, create, and engage with compassion'. Our dedicated focusis on expanding access to our products across diverse consumer demographics,perpetually generating social value, and enhancing overall societal welfare.We recognize the pivotal role of a robust ESG (Environmental, Social, and Governance)management system in fostering sustainable development. Therefore, we arededicated to seamlessly integrating sustainable practices into our daily operations.By adhering to all pertinent laws, regulations, and compliance standards, wecontinuously enhance our ESG governance structure, tailored to the unique aspectsof our business operations. Our top-down governance model, spanning decision-making, management, and execution levels, ensures effective internal management
and risk mitigation. Through this comprehensive approach, we are committed toadvancing initiatives related to sustainable development across our organization.Furthermore, we firmly believe that a sound ESG management system is essential forthe Company's sustainable development. To this end, we have integrated sustainabledevelopment objectives into the performance targets and mechanisms at all levels ofdecision-making, management, and execution. We have established a systematic andstandardized assessment, supervision, and internal audit mechanism, encompassinga range of environmental, governance, and social responsibility indicators. Theseinclude, but are not limited to, environmental performance indicators suchas energy efficiency enhancements, carbon emission reductions, and wastemanagement and recycling initiatives; governance performance indicators such ascorporate governance quality, transparency, and compliance adherence; and socialresponsibility indicators including employee satisfaction, investment in employeetraining, community engagement, and customer satisfaction.
Management LevelThe group's management, guided by the board of directors and the Committeeon Strategy and Social Responsibility, elaborates on the overall ESG planningand manages various tasks in detail. They drive relevant functional departmentsto execute specific assignments at the operational level and regularly report theprogress of each task to the board of directors and the Committee on Strategyand Social Responsibility, ensuring the steady advancement of ESG initiatives.
Decision-making LevelThe Board of Directors of United Imaging Healthcare serves as the highest governing body for the Group'sESG management, responsible for devising the overarching ESG strategic plan and conducting regularevaluations to ensure the effective and high-quality management of ESG initiatives. The Strategy andSocial Responsibility Committee, operating under the purview of the Board of Directors, undertakesresearch and proposes ESG decisions and policies. It oversees and assesses the Group's fulfillment of ESGobligations, offers recommendations for enhancing social responsibility efforts, coordinates the review ofESG reports, and provides regular updates to the Board of Directors.
Executive Level
All functional departments and branches cooperate with the execution ofvarious ESG tasks according to the requirements of the management level, andwork in concert to fully implement the Group's ESG management concepts.
We have incorporated the abovementioned sustainabledevelopment performance indicators into ourmanagement's performance evaluation system, andhave formulated and improved the Cadre ManagementSystem, the Authority and Responsibility Matrix andother related systems, and set up correspondingincentive clawback and bonus recovery mechanismsto ensure that we fulfill our sustainable developmenttargets in earnest. Our sustainable developmentgovernance system is as follows:
The Board of Directors closely monitors thedevelopment trends in the ESG sector and the externalenvironment in which the company operates. Throughin-depth research and analysis, the board establishesESG goals and policies that align with the company'slong-term development and social responsibilities,incorporating them into corporate strategic planning.Throughout the decision-making process, the Boardconsistently prioritizes ESG management to ensureit occupies a significant place within the corporategovernance structure. To fulfill ESG managementresponsibilities more effectively, the Board hasestablished a Strategy and Social Responsibility
Committee. Composed of board members withprofessional ESG knowledge and extensive practicalexperience, the committee's primary responsibilitiesinclude conducting thorough research on ESG decisionsand policies, making recommendations, and overseeingand auditing the company's ESG performance. Asa crucial part of the Board, the committee not onlyhas decision-making and supervisory functions butalso acts as an advocate and practitioner of ESGmanagement concepts.Additionally, the Strategy and Social ResponsibilityCommittee is responsible for coordinating andreviewing ESG reports to ensure transparency andaccuracy of the company’s ESG information. Itregularly reports progress to the Board, enablinga comprehensive understanding of the actual ESGmanagement status and facilitating timely adjustmentsand optimizations of related strategies and measures.Through this organizational structure, the Board andits committees collectively establish an efficient ESGmanagement system, providing solid support for theGroup’s sustainable development.
StakeholdersEngagementWe prioritize the expectations and demands of allstakeholders and consider them as key factors informulating sustainable development strategiesfor our group. Through regular communicationmechanisms and diverse channels such as telephone,email, investor relations interactive platforms,the'Investor Relations' section on our company'sofficial website, media interviews, and performancebriefings, we continuously strengthen communication
StakeholdersGovernmentsand Regulators
Expectationsand DemandsCompliance operationEconomic developmentEnvironmental protectionSocial responsibility
Communicationand ResponseOperating in compliance with the lawsTax complianceGreen operationResponse to policiesShareholdersand Investors
Governance structureOperating performanceInvestor relationsIntellectual propertyInnovative products
Standard governanceProfit distributionInformation disclosureIntellectual property protectionR&D and innovation systemCustomers
Product qualitySafety useQuality serviceInnovative products
Quality and safety system establishmentResponsible marketingCustomer service managementR&D and innovation system
Suppliersand Partners
Fairness and transparencySupplier managementMarketing managementMutual benefit and win-win results
Fair opportunityResponsible purchasingIntegrityIndustry communication activitiesEmployeesProtection of essential rights and interestsHealth and safetyTalent introduction and retentionDiversity and equality opportunityEmployee training and development
Legal and compliant employmentWork safety managementRemuneration performance andpromotion managementEmployee care activitiesDiversified employee trainingCommunitiesand Media
Information disclosurePublic communicationSocial responsibility
Proactively releasing informationMedia and public communicationSupporting rural revitalizationProvision of inclusive productsMedical assistance services
and exchange with governments and regulators,shareholders and investors, customers, suppliersand partners, employees, communities, media andother stakeholders. Based on the results of thesecommunications, we actively address the key concernsof all parties to facilitate the implementation ofsustainable development management practices withinour group.
MaterialityAssessmentUnited Imaging Healthcare attaches great importance to the organicintegration of the company's long-term development strategy with theconcept of sustainable development to ensure the steady growth andcontinuous development of the business. Building upon our past years'ESG management performance and outstanding practices in sustainabledevelopment management within the industry, we have further refinedand updated our list of ESG priorities.In order to comprehensively understand and objectively assess thesignificance of ESG topics, internal and external stakeholders wereinvited to take the ESG materiality assessment questionnaire in an onlinemanner. External professional consultants were engaged to conduct in-depth analysis and evaluation to rank the materiality of ESG topics forthe current year and an ESG materiality matrix was generated to serve asthe reference for strategic decision-making and sustainable developmentmanagement.
Extremely HighImportance to the Stakeholders
HighExtremely HighImportance to the CompanyHigh
United Imaging's Materiality Matrix
Resource Usage Management
Carbon Emission and Energy ManagementInclusion and Diversity
Responsible Supply Chain
Risk ManagementCompliance Operation
Employee Rights and BenefitsEHS ManagementResponsible MarketingIndustry Development
Customer Service
Business EthicsInclusive Healthcare
IntellectualProperty ProtectionPrecision HealthcareInnovative Smart Healthcare
Information SecurityProduct Quality and SafetyQuality of Product Service
R&D and InnovationCollaboration between Industry, Academia,
Research, and Medical sectors
Based on the results of materiality assessment,the focus areas of our ESG management include:
We will continue to strengthen our management and monitoring efforts related to theaforementioned areas, adhering to United Imaging Healthcare's ESG commitments.We are committed to ensuring that social, environmental, and governance factors arefully considered in our business operations, thus realizing our company's longer-termsustainable development goals.
Promoting AccessibleHealthcare
Cultivating a WorkingEnvironment of Equality,Diversity, Harmonyand Prosperity
Extend our products and services to a broader range of peopleand regions, and ensure healthcare for all citizens.Enhancing InnovationPractices
Elevate product technological standards, foster research anddevelopment collaborations, and contribute to continuousprogress and innovation in medical technology.
Safeguard employees' legitimate rights and interests, supportemployees' growth and development, and create a warm, happy,and thriving workplace.Practicing Greenand Low-CarbonOperations
Actively address challenges posed by climate change, improveenergy efficiency and emission reduction efforts, continuouslyoptimize carbon management throughout the product lifecycle,and contribute to the realization of the 'dual carbon' strategy.
Actively UndertakingCorporate SocialResponsibility
Engage in philanthropy and charity, adhere to industrymissions, promote medical science popularization, and enhancepublic awareness of health to improve overall public healthconsciousness.
Prioritizing ProductQuality Management
Enhance customer service quality, fully implement responsibleprocurement, and collaborate with partners to establish ahealthy industry ecosystem.
Healthcare Accessibility,Universalizing WelfareAchieving health equity has been a longstanding goalpursued by the World Health Organization and medicalinstitutions globally. United Imaging Healthcare, as aleading medical device company, highly recognizes theprofound significance of eliminating health inequalitiesfor economic and social stability.Leveraging 'technological innovation' as ourcornerstone, we are creating integrated solutions forspecialized disease management and regional smarthealthcare connectivity. We aim to comprehensivelysupport the expansion of high-quality medicalresources domestically and promote equitable regionaldistribution.
With our digital healthcare solutions, we are committedto contributing to the 'Pathway to Health,' enhancinghealthcare standards in underdeveloped regionsglobally, and promoting broader medical equality.Additionally, by focusing on advancing innovativetechnologies in the medical industry, we are vigorouslycultivating professionals in the healthcare sector,driving the stable development of medical services, andcreating a healthier, higher-quality, and more equitablehealthcare environment.
Changesin CountyArea
In the decade since the inception of the new healthcarereform in China, county medical care has experienceda resurgence in vitality. United Imaging Healthcare,as a leading high-end medical equipment enterprise,has steadfastly aligned itself with the trajectory ofthis reform since its inception. Today, with the countyhealthcare development entering a completely newphase, we embrace our responsibility and leverage ourstrengths to closely address the practical needs of high-quality county healthcare development. Collaboratingclosely with primary hospital, we actively contributeto the transformation and advancement of countyhealthcare. Simultaneously, we harness digitalizedequipment to mitigate talent constraints and employtelemedicine solutions to bridge information gaps, thusfacilitating convenient access to medical services.
Deep in the Yimeng Mountains of Yishui County, Shandong Province, approximately a 1.5-hour drivefrom the nearest high-speed railway station in Linyi City, the entire county's medical institutionsare tasked with serving approximately 1.1 million residents. Among them, Yishui County People'sHospital, as the core unit of the local medical system, bears significant roles and responsibilities.To alleviate the strained medical resources, we have assisted Yishui County People's Hospital inestablishing a smart hospital through three major aspects: regional collaboration, specializedcapacity building, and clinical cooperation and research services. This initiative, implementedthrough empowerment at single points, connection of multiple points into lines, extension fromlines to surfaces, and aggregation into a comprehensive framework, commenced operationofficially in March 2023. On one hand, we have achieved online and offline smart intelligencethrough technologies such as artificial intelligence-assisted diagnosis and 5G smart mobile imaging.On the other hand, leveraging advanced diagnostic and treatment equipment, combined withinformation technology, artificial intelligence, and deep data mining, we promote precise diagnosisand treatment of regional tumors and enhance research capabilities, thus realizing the prevention,screening, and diagnosis of cardiovascular and cerebrovascular diseases, as well as the diagnosisand treatment of numerous degenerative diseases.Ren Songfeng, President of Yishui County People's Hospital, stated that the introduction of UnitedImaging Healthcare's full range of equipment has played a crucial role in the hospital's development.Moreover, United Imaging Healthcare has established its entire northern maintenance, repair,and distribution center in Yishui County. With such extensive cooperation, it is hoped that therewill be more opportunities for collaboration among industry, academia, research, and healthcare,ultimately elevating the hospital to become a top-tier comprehensive medical institution in the city.
In the county-level city of Macheng, Hubei Province, situated at the intersection of Hubei, Henan,and Anhui provinces, and just a 30-minute high-speed train ride from Wuhan. Previously, residentsoften sought medical treatment at major hospitals in Wuhan. However, with the leadership of theMacheng People's Hospital, over 90% of healthcare needs are now being met locally.United Imaging Healthcare has played a crucial role in this transformation by assisting MachengPeople's Hospital in introducing a range of advanced diagnostic and treatment equipment as wellas AI applications. This has laid a solid foundation for precise clinical diagnosis and treatment, whilealso helping the hospital attract top-tier talent and connect with leading experts nationwide forresearch and exchange, thereby guiding the hospital's development and enhancing its services.Furthermore, in collaboration with Macheng People's Hospital, United Imaging Healthcare hasestablished the 'Macheng City Regional Medical Consortium Integrated Collaborative Platform.'Within this medical consortium, a seamless referral system has been implemented, enabling mutualrecognition of diagnoses between primary care centers and county-level hospitals. This ensurescontinuous patient care and follow-up without interruption.According to Teng Gang, Director of the CT Department at Macheng People's Hospital, 'Somehealthcare centers have CT equipment but lack the corresponding expertise for diagnosis. Throughremote platforms, we can swiftly extend our capabilities to these centers, effectively addressing thisissue. Currently, we receive over 60 diagnostic requests daily from subordinate township healthcarecenters.' He further emphasized a recent case where timely diagnosis through remote CT imagingat a local healthcare center prevented a delay in treatment for a 70-year-old woman suffering fromperitonitis caused by intestinal perforation, highlighting the critical importance of such remotediagnostic capabilities in improving patient outcomes.
Case: Facilitating the Establishment of an Intelligent Hospital
in Yishui, Shandong Province, to Foster Closer Integrationwithin the County Medical Community
Case: Empowering Macheng, Hubei, to Establish a RegionalHealthcare Hub for Enhanced Accessibility to QualityMedical Services
Case: Empowering Shache, Xinjiang to Build a Smart Healthcare Solution,
Minimizing Travel for Residents by Maximizing Information Flow
Case: Assisting Deqin, Yunnan in Establishing Regional Imaging DiagnosisCenter, Promoting Collaborative Healthcare Tailored to Local NeedsNestled amidst the vast and desolate Taklamakan Desert, inthe sparsely populated southwestern border of Xinjiang, lies amillennia-old county with nearly a million inhabitants. With 493villages scattered across its expansive terrain, medical resourcesin Shache County are unevenly distributed. As Xinjiang's mostpopulous county, Shache faces significant healthcare demand,particularly from remote townships where residents rely mainlyon township health centers and village clinics for medical care.Coordinating efforts to enhance overall medical standards andefficiency across the region has become a critical challenge.Since 2020, with support from United Imaging Healthcare,Shache has implemented a comprehensive medical digitizationsolution. This initiative includes the establishment of remoteimaging centers, teleconsultation systems, and a comprehensivehealth information platform, ensuring full coverage of services
across all 36 townships and 493 villages within the county's8,957 square kilometers. By the end of 2023, the number ofhypertension patients enrolled in the comprehensive healthinformation platform reached 62,091, while the number ofdiabetes patients reached 16,532, with a sign-up rate of 99.9%for both conditions. With this system in place, patients withchronic diseases no longer need to undertake arduous journeysfor routine medical care.
Deqin, as the highest-altitude county in Yunnan Province,with 13 peaks averaging over 6000 meters above sea level,is surrounded by a veritable 'ring of life,' serving as a naturalbarrier between Deqin and the outside world. The formidabletransportation challenges and scarcity of talent have historicallymade it difficult for residents of Deqin County to accessaffordable healthcare, hindering the development of the localmedical industry.Since 2017, Deqin County People's Hospital has adopted the'Jiading·Deqin' model, leveraging the 'United Imaging-JiadingRegional Imaging Diagnosis Center' to initiate remote diagnosisservices. With support from this diagnostic center, we haveimplemented a mentorship program under the 'Jiading·Deqin'model, enhancing diagnostic accuracy for various diseasesthrough a 'lower-level imaging, upper-level diagnosis' approach.
Furthermore, we allocate resources annually to send medicalteams on outreach missions and invite experts from hospitalssuch as Yan'an Hospital in Kunming to provide on-site guidance.This mentorship approach not only cultivates local talent butalso contributes to the gradual improvement of healthcareservices in Deqin.The groundbreaking development of Deqin County's healthcareindustry owes much to the 'United Imaging-Jiading RegionalImaging Diagnosis Center.' Nominated as one of the inaugural'Top Ten Innovative Initiatives in Shanghai Healthcare Reform,'this initiative, a brainchild of strategic planning by the JiadingDistrict Health Commission and active collaboration from UnitedImaging, has facilitated the downward distribution of high-quality medical resources. It stands as a testament to the powerof collective effort in fostering innovative solutions to healthcarechallenges.
Case: Supporting the Establishment of an Intelligent Cloud RadiotherapyPlatform in Togtoh, Inner Mongolia, Fighting Cancer in the CloudsTogtoh County in Inner Mongolia is a banner county under thejurisdiction of Hohhot City, with a population of 200,000. Dueto its vast territory and sparse population, the nearest areasare also hundreds of kilometers away, resulting in relativelyscarce medical resources. The return to poverty due to illnessis a significant factor hindering the prosperity of rural areas. LiYuewang, the director of the Togtoh County Hospital, stated,'Many people give up treatment due to economic reasons, so themain focus of the county hospital is to address the treatmentneeds of precision poverty alleviation patients.'United Imaging Healthcare installed radiotherapy equipmentin Togtoh County People's Hospital, and at the same timesigned a strategic cooperation agreement with Peking UnionMedical College Hospital to promote the construction of
'intelligent cloud radiotherapy platform' (remote radiotherapy).Relying on the jointly researched remote cloud radiotherapyplatform, the two sides use internet technology to carry outremote consultation, remote outlining, remote planning,remote IGRT, and successfully help local patients 'see famousdoctors without leaving the county'. In 2023, the radiotherapydepartment of Togtoh County Hospital has completed thetreatment of more than 100 cases of radiotherapy patients, andcan maturely carry out simple radiotherapy for some tumors,simultaneous radiotherapy and chemotherapy, integratedapplication of radiotherapy and surgery, palliative radiotherapy,radiotherapy for benign diseases, etc. The overall operation ofthe radiotherapy department of Togtoh County has developedsteadily.
Local residents Fan Ruiping’s mother is 81 years old, afterthe surgery of breast cancer will have to go through 28 timesof radiotherapy, but she can no longer withstand the bumpyroad at an advanced age. Relying on the 'intelligent cloudradiotherapy platform', 'driving a few minutes to send mymother to the county hospital, compared with hundreds oreven thousands of kilometers to go out to see a doctor, is a bigdifference.'In the future, 'United Imaging Remote Cloud RadiotherapyPlatform' will continue to be based on the dual support modelof upper and lower-level hospitals and information technology,and tailor-made radiotherapy systematic construction solutionsfor the majority of grass-roots hospitals in line with China'snational conditions.* IGRT, image-guided radiation therapy.
From the'Belt and Road'to the HealthRoadUnited Imaging Healthcare has always embraced thecorporate mission of 'To Bring Equal Healthcare forAll.' We not only contribute to the steady developmentof the domestic healthcare industry but also striveto improve the medical service standards in Beltand Road Initiative (BRI) regions. By enhancing localresidents' access to healthcare services and promotingcooperation and cultural exchange in healthcare amongnations, we empower the healthcare community withinthe BRI framework.
CaseBringing the First MRI Systemto Northern Mozambique
CaseActive Participation in Iraqi Healthcare Construction,Ensuring Local Medical Standards with Advanced EquipmentMozambique, situated in the southeastern corner of Africa, is recognized as one of the world's leastdeveloped and heavily indebted countries by the United Nations. With a population of 30 million,the country only possesses one magnetic resonance imaging (MRI) machine in the capital hospital,and medical resources are extremely scarce. Due to the geographical location of the capital,Maputo, which is almost at the southernmost tip of the country, residents of the northern provincesmust travel across the entire nation to access medical imaging examinations. The healthcaresituation within Mozambique urgently needs improvement.In order to meet Mozambique's pressing need for medical resources, the Ministry of Health soughtsuitable medical equipment from abroad in 2022. United Imaging Healthcare's uMR 588 waschosen, and in March 2023, it arrived at Nampula Central Hospital in Nampula Province, becomingthe second MRI machine in the country and the first in the northern region. This equipment allowsfor clear capture of continuous dynamic changes in tissue signals and real-time comprehensivelocalization of lesions, serving as a reliable assistant to local doctors. The introduction of digitalmedical equipment has significantly improved the diagnostic and treatment experience for thepeople of Mozambique, reshaping the country's domestic healthcare landscape.
Iraq has endured significant impacts from wars, resulting in poor healthcare conditions locally.Insufficient infrastructure, shortage of human resources, lack of medication and medicalequipment, and alarming public health conditions are pressing issues that need to be addressed.The capital of Dhi Qar Province, located in southern Iraq, faces even more severe medical resourceshortages. Based on COSIT estimates of the total urban population, Nasiriyah, the provincial capital,has only five beds per ten thousand people and less than two doctors per ten thousand people.To alleviate the local healthcare demand, the Iraqi government and Dhi Qar Provincial governmentinitiated the Nasiriyah Hospital project in 2021. In 2023, United Imaging Healthcare activelyparticipated in the EPC project at Nasiriyah Hospital, led by China Electric Power ConstructionCorporation (CEPC), bringing in advanced medical equipment such as 3.0T MRI machines, 160-layerCT scanners, and fixed digital radiography (DR) machines. These equipment offerings providesupport for the diagnosis and treatment of common diseases, prevalent illnesses, and some criticalcases in Nasiriyah, as well as addressing sudden public health emergencies, ultimately ensuring thelocal healthcare standards.
Bogotá, the capital of Colombia, serves as the country's mostsignificant transportation hub and political, economic, cultural,and industrial center. It has attracted a large population to settlehere, yet its outdated medical facilities have gradually becomeunable to meet the growing needs of the local community.In order to address the increasing healthcare demands inColombia's capital city of Bogotá, the Colombian Ministry ofHealth signed an EPC contract for the USME Hospital projectwith China Energy Engineering Corporation in February 2020.In March 2023, United Imaging Healthcare and China MedicalEquipment Corporation officially signed a supply contract forthe uMR770 at the USME Hospital. This marks the first high-end3T MRI machine at the USME Hospital, significantly enhancingdiagnostic speed and potentially bringing new breakthroughs inclinical and research fields of brain imaging at the hospital.
In Ethiopia, there exists significant regional disparities inhealthcare, with major cities like the capital Addis Ababa havingrelatively better medical facilities, while the Tigray region still has
3.8 million residents in need of medical assistance. In October
2023, during the Third Belt and Road International CooperationSummit Forum, United Imaging Healthcare signed a cooperationagreement with Washington Hospital in Ethiopia. Both parties
Kazakhstan faces a scarcity of medical resources, with only 96MRI machines and 174 CT scanners nationwide. The per capitaavailability of these devices is only one-eighth and one-fourth ofthat in the United States, respectively. From 2018 to the end of2023, Kazakhstan has gradually introduced dozens of advancedmedical devices from United Imaging Healthcare, including MR,XR, and CT equipment.Professor Zhana, the head of the Radiology Department atAstana Medical University in Kazakhstan, openly admitted thatUnited Imaging Healthcare has completely shattered theirold perceptions of Chinese brands, allowing local medicalprofessionals to experience the excellence of Chinese medicalsolutions.In October 2023, during the Third Belt and Road InternationalCooperation Summit Forum, United Imaging Healthcare signeda cooperation agreement with Astana Medical University, oneof Kazakhstan's top medical institutions. This agreement aimsto foster extensive and profound collaboration in variousfields such as international scientific research cooperation,medical talent cultivation, and clinical medical research,thereby contributing to the positive development of health andsanitation endeavors between China and Central Asia.
Case: Pioneering Progress:
Unveiling Colombia's MaidenHigh-End 3.0T MRI Machine
Case: Dedicated to Supporting Ethiopia's MedicalSector and Advancing the China-Africa CollaborativeHealthcare Initiative
Case: Helping Kazakhstan's Medical
Construction with Advanced MedicalEquipment on the Silk Road
reached consensus on establishing the East African RadiologyCenter, conducting in-depth collaboration on advanced medicalimaging equipment, and jointly researching forward-lookingmedical academic topics. Together, they aim to promote theadvancement of collaborative medical endeavors between Chinaand Africa.
PromotingGreater MedicalEquality acrossthe Globe
The uneven distribution of medical resources andthe urgent need for improved accessibility aresignificant challenges faced by countries globally.Even in developed nations, where per capita medicalresources are relatively abundant, there are stillpatients within these regions who cannot access timelyand adequate medical care. Additionally, the journeytowards inclusive and equitable medical servicesremains lengthy for diverse patient groups differingin race, beliefs, and physical attributes. Therefore,United Imaging Healthcare's mission of 'To Bring EqualHealthcare for All' aims not only to assist developingcountries but also to reduce medical inequalitiesamong different regions and patient groups withindeveloped countries.
Even in the U.S., the world's healthcare powerhouse, there are still a large number of oncologypatients in the western part of the country who have difficulty accessing convenient healthcareresources. Sometimes they even need to travel nearly six hours to the nearest city to find medicalcare. Rural hospitals in the U.S. have been closing at an accelerated rate, especially after thelatest round of global pandemic infectious diseases. For North Dakota, the nation's least denselypopulated state, if one of these medical centers were to close, there would be no hospitals within10 or so kilometers of it.The arrival of mobile digital PET/CT has dramatically changed the landscape of oncologydiagnostics, with one mobile vehicle traveling to different communities each day and capableof scanning up to 22 patients a day, which was previously unimaginable. The mobile digital PET/CT solution is an innovative result of the deep integration between United Imaging Healthcare'sU.S. subsidiary and Shared Medical Services (SMS) in the United States. The digital mobile PET/CTsolution jointly created by the two parties can not only flexibly and quickly reach remote areas suchas communities and townships, but also play an important role in the diagnosis and treatmentof oncology, neurology, cardiovascular, and infectious diseases, etc., especially in the diagnosis ofoncology, which will greatly improve the level of tumor localization and characterization, the searchfor the primary foci, the staging of tumors, and the evaluation of the effect of radiotherapy, and willpush forward the realization of the U.S. rural healthcare. Efficient and accurate diagnostic services.At present, there are dozens of mobile digital PET/CT units speeding in the Midwest region of theUnited States.
Case: Journeying Across the American Midwestwith Mobile PET/CT, Bringing Scans to Patients' Doorways
Italy is renowned for its cutting-edge medical research and technology, yet there still exists unevendistribution of healthcare resources across regions. Located in northern Italy, Piacenza is a smallcity with a significant elderly population, surrounded by four valleys and a total population ofover 300,000. While population density is relatively high in the city, sparsely populated areas facechallenges due to inadequate healthcare resources. Moreover, the healthcare system in Piacenzahas been significantly impacted by the latest global infectious disease outbreak.Time is of the essence, and distance can be a matter of life and death. Therefore, in 2023, UnitedImaging Healthcare partnered with trusted collaborator FORA S.p.A. to deliver medical hope in Italythrough mobile PET/CT services. Currently, the mobile PET/CT unit is operating efficiently, increasingmedical services in the region, reducing access difficulties in remote areas, and is expected toprovide up to 1,800 scans per year.
Case:Bring Mobile Healthcare
to Italy's Northern Cities
Magnetic Resonance Imaging (MRI), with its high accuracyand detection rate, has been widely used in the diagnosis ofvarious diseases. However, MRI examinations typically havelong durations, loud noises, and require patients to lie still ina confined space, maintaining regular, calm breathing. Thisoften leads to challenges for naturally active children, whomay require sedation to complete the examination smoothly.Similarly, patients with larger body sizes or claustrophobia facefeelings of helplessness and anxiety in the narrow scanningspace.In an effort to create equal access to healthcare for children,overweight or claustrophobic patients, United Imaging
Case: Scan Without Fear: United Imaging Healthcare's
3.0T MRI Redenes Comfort and Accessibility
Case: Ensuring High-Quality Healthcare Resources ExtendAlong New Zealand's Vast 15,000 Kilometers of CoastlineNew Zealand is an island nation in the central Pacific, renownedas the 'Garden of the World' due to its captivating naturalbeauty. However, unique population distribution and a complexhealthcare system have left residents in some regions grapplingwith a lack of medical resources for many years.With a sparse population spread across vast areas, only 50% ofNew Zealanders reside in urban areas. However, the nation'ssix PET/CT scanners are predominantly located in major citycenters and operated by private institutions. Patients residingin Gisborne, a town on the east coast of the North Island, mustundertake a lengthy journey of 380 kilometers to Hamilton forPET-CT scans, requiring a five-hour one-way drive. For those
living in remote areas, geographical barriers hinder accessto medical technology, making early screening and timelytreatment a luxury.Recognizing that mobile imaging could eliminate barriers suchas travel costs or the inability to travel due to health conditions,in 2023, United Imaging Healthcare partnered with NewZealand's private radiology group, Mercy Radiology, to bringthe first mobile PET/CT to Oceania. The equipment is set tocommence operations in mid-2024, traveling to various regionsof the North Island, addressing issues of dispersed medicalresources and inefficiency, and providing local patients withmore convenient and accessible precision diagnostic services.
Healthcare has brought the 3.0T MRI with an oversized aperturefor a 'first class' experience to the world. 2023, at GIC Prime, ahealthcare facility in India, a young girl, lying in her grandfather'sarms, was scanned in less than 4 minutes with this 3.0T MRI. Theultra-fast and 'silent' scanning combined with the 75cm aperturemade this once-desired luxury a reality.'After installing the United Imaging Healthcare ultra-large bore
3.0T MRI, I am pleasantly surprised every time I enter the
imaging center due to the new possibilities it brings. In termsof improving patient experience, for many patients afraid ofundergoing MRI scans, all we need to do is show them thismachine and let them see its ultra-large bore, easily convincingthem. We have now alleviated the problem of claustrophobicpatients being unable to undergo MRI scans,' said Dr. HemantPatel, Radiology Professor and General Manager of GujaratImaging Center, and former chairman of the Indian Radiologicaland Imaging Association.
Enhancing Multi-partyLinkage to Builda 'Talent Chain'
This year, we collaborated with various renowned universities andhospitals to conduct a variety of medical training activities, including the'Crescent Alliance' breast imaging technical skills enhancement trainingcourse, the first advanced training course for radiotherapy physicistsof United Imaging-Sun Yat-sen University, the basic training course onmagnetic resonance image data analysis for non-human primates, 'BasicImaging Service Capacity Enhancement Program', and United Imaging-SunYat-sen University training course on clinical application of ultra-high-endCT, etc., which comprehensively strengthened the construction of medicaltalents and enhanced the capacity of primary medical services.
Medical Technology Training
On July 4, 2023, United Imaging Healthcare and Wenzhou Medical University reached a cooperation agreement to jointly launch thefirst 'Qingyun Plan' radiotherapy talent training program in the Yangtze River Delta region, which fully integrates the advantageousresources of the university and the enterprise to form a combination of theoretical and practical talent cultivation mode, and to outputcomposite and high-precision radiotherapy professionals. United Imaging Healthcare provides cutting-edge intelligent products andadvanced technology concepts, and builds a clinical practice environment for students with the medical resources of Wenzhou MedicalUniversity Hospital, forming a closed-loop cultivation mode of 'school theory + laboratory simulation + clinical practice', and providingsupport for the output of high-quality radiotherapy talents.
Case: Launched the "Qingyun Plan" Radiotherapy TalentCultivation Program with Wenzhou Medical UniversityPromoting the training of medical talents is the key to ensuring thehigh-quality development of the medical industry. Therefore, takinginto account the development trend of the industry and the public'sdemand for medical care, we have organized technical training courses,university-enterprise talent training programs and international talenttraining cooperation around digital intelligent products and cutting-edgeinnovative technologies, in order to cultivate high-quality and professionalmedical talents, improve the overall level of medical services, expand thereach of medical services, and inject constant vitality into the innovativedevelopment of the medical industry.
United Imaging Healthcare recommends the young technical backbone personal of the company tostudy for part-time on-the-job doctoral degree at Shanghai Jiao Tong University and encourages theyoung technical personal to make continuous progress and achieve in-depth achievements in theirprofessional fields. As of the end of the reporting period, United Imaging Healthcare has cooperatedwith the School of Biomedical Engineering, the School of Mechanical and Power Engineering, andthe School of Electronic Information and Electrical Engineering of Shanghai Jiao Tong University tocultivate a total of 12 on-the-job doctoral degree holders. In the future, United Imaging Healthcarewill continue to expand the cooperative institutions for on-the-job doctoral degree education tohelp more employees achieve continuous growth.
Case: Shanghai Jiao Tong UniversityUniversity-enterprise Joint Training Programfor Doctoral Degrees in Engineering
We have launched a joint master's degree program with Shanghai University of Science andTechnology, fully leveraging our strengths in the research directions and platforms of high-endmedical imaging and radiotherapy equipment, life science instruments, medical software and bigdata applications, etc., to strengthen the organic integration and optimization of various educationalresources of the two sides, and to enrich the meaning and mode of work in the fusion of 'industry-academia-research in medicine'. We have set up a joint cultivation program for professional degreemasters in 'United Imaging-School of Information Technology' and a joint cultivation programfor professional degree masters in 'United Imaging-School of Biomedical Engineering', with anemphasis on the cultivation of composite high-level technological research and development andtechnological management talents. As at the end of the reporting period, our school-enterprisecooperation program had covered more than 100 students. After completing the on-campuscourses, the students will enter United Imaging Healthcare to carry out internships and apply whatthey have learned in practice.
Case: Shanghai University of Science and TechnologyUniversity-enterprise Joint TrainingMaster's Degree ProgramUpholding our steadfast pursuit of integrating industry,academia, research, and medicine, we actively propelcollaborative endeavors with leading universitiesand research institutions, enhancing the cultivationof innovative talent.To vigorously cultivate high-levelapplied talents, we carry out special reforms forthe cultivation of engineering master and doctoraldegrees with the School of Biomedical Engineeringand GlobalInstitute of Future Technology of ShanghaiJiao Tong University, the School of Electronic andInformation Engineering of Tongji University, the Schoolof Electrical and Electronic Engineering and the Schoolof Artificial Intelligence of Huazhong University ofScience and Technology, etc., and rallied with numeroushigh-tech enterprises and top-tier universities to jointlydevelop the knowledge system and practical skills ofengineering and technology talents, aiming to cultivatehigh-quality research and development personnel andsolidify corporate innovation capabilities.Moreover, we have established collaborations withmedical schools such as Tsinghua University, FudanUniversity, Wenzhou Medical University, GuizhouMedical University, North Sichuan Medical College,Mudanjiang Medical University, and Qiqihar MedicalUniversity to create off-campus internship andpractice bases. Additionally, we have set up the'United Imaging Scholarship and Assistantship' for allstudents, rewarding those with outstanding innovativeachievements in the fields of biology and medicalengineering, thereby strengthening the cultivation oftop innovative talents.
School-Enterprise Cooperationfor Talent Cultivation
In the international market, we are committed tostrengthening exchanges and cooperation withinternational higher education institutions, activelysigning cooperation agreements, and focusing oncultivating various types of international medicaltalents to jointly promote the sound development ofthe global medical industry.
International TalentCultivation Cooperation
In 2023, we signed a cooperation agreement with Astana Medical University, Kazakhstan’s topmedical institution of higher learning, and the two sides will carry out extensive and profoundcooperation in international scientific research cooperation, medical personnel training, clinicalmedical research, and many other areas, setting up a benchmark and model for the developmentof healthcare in China and Central Asia in a good and upward direction.Starting from 2020, we have established the 'International Joint Training Center for MagneticResonance and Molecular Imaging' with Al Tahra Radiology Center in Egypt, and we are workingwith Prof. Hany and Prof. Essam, the head of the Department of Radiology and Nuclear Medicinefrom Cairo University, to provide 2-week lectures and clinical practice for the technologists who willbe graduated from the university.We have signed a strategic cooperation agreement with the University of Indonesia and successfullypromoted the cooperation between Zhongshan Hospital of Fudan University and the University in'learning medicine'. The three parties have worked together to carry out international 'multi-center'cooperation on major scientific research topics and technical training, to strengthen the innovativeresearch and development and medical translation, and to jointly cultivate innovative and complexmedical talents, setting a benchmark for cooperation in Southeast Asia and the global healthcareindustry.United Imaging Healthcare fully understands that high-end medical devices belong to a technology-intensive, multidisciplinary cross-cutting field, which requires more comprehensive talent support.Therefore, we regard talent as the foundation of research, development and innovation, and haveset up research and development centers in China and the United States to continue to attractoutstanding talents from all over the world. In addition, we have formed a comprehensive talentpool in the areas of core technology development, product design, preclinical research, clinicaltrials, approval and registration, and invested in high-end research and development equipmentto provide a favorable research and development environment and platform for our team. Wealso promote scientific research and innovation through incentives such as equity incentives,performance bonuses, job promotion, and qualification recognition. We have assembled a team ofindustry-experienced talents to provide the driving force for technological innovation. As at the endof the reporting period, United Imaging had a total of 2,956 in-service research and developmentpersonnel, accounting for 39.73% of the total number of employees, of which 77.23% were researchand development personnel with a master’s degree or above.
Case: Strengthening Exchanges and Cooperation withInternational Universities to Promote the Cultivationof Medical Research and Development Talents
Research and development personnel2,956
individualsResearch and development personnelwith master's degrees or higher
77.23
%
As a percentage of total employees
39.73
%
With a steadfast vision to becoming a world-class leader in medical innovation,United Imaging Healthcare positions innovation as the core pillar of our development.We focus on exploring cutting-edge technological innovations and their applications,facilitating the transformation of medical technology and service models. Maintaininga high level of investment in research and development, we strive to cultivate aninnovative and professional talent team. We deepen strategic cooperation andcollaboration to drive research and innovation in precision medicine. Continuouslyexpanding our product and service coverage globally, we aim to make advancedmedical technology and services accessible to a wider population.
TechnologicalInnovation,Driving IndustryAdvancement
Building a DiversiedInnovation MatrixUnited Imaging Healthcare considers the establishment of a diverse innovationmatrix as a fundamental strategy to excel in the market. We are actively engagingwith the community to showcase our deep understanding of the medical deviceindustry. Firmly establishing a diversified innovation matrix is our strategic objective,which continuously motivates us to enhance our innovative capabilities. To achievethis goal, we have established and refined our technological innovation system andmechanisms, fostered the development of R&D talents, and responded proactivelyto the diverse needs of consumers. Our aim is to consistently enhance the innovativevalue of our medical products and services, thereby creating a vibrant ecosystem ofinnovation in healthcare.
United Imaging Healthcare is dedicated to upholding the brand promise of 'Passionfor Change,'with a focus on addressing the core needs of patients and users, as wellas clinical challenges, to drive innovation forward. We have established a verticalinnovation system that encompasses technology, products, and software, centeredaround independent innovation of core technologies, forward-thinking R&D, andcollaborative innovation across industry, academia, research, and medicine. Thisapproach allows us to continually enhance our innovative products and medicalservice solutions with diversity, intelligence, and high precision. By expanding theapplication fields of advanced medical technologies, we aim to make high-quality andeasily accessible high-end medical equipment and services available to a broaderrange of users.In terms of independent innovation of core technologies, we attach great importanceto the R&D of key technologies and core components and have built a verticalinnovation system that runs through core technologies, core components and the
Technological InnovationSystem and Mechanism
whole machine system. Our core technologies innovation capabilitylays a solid foundation for the continuous innovation of our productsand breakthroughs in performance parameters. In addition, we carryout core technologies R&D around the core components of eachproduct line, which lays a solid foundation for realizing self-controlof core technologies and forging product competitiveness barriers.Up to now, the proportion of the Group's independent R&D ranksthe forefront in the industry, and the main core components of eachproduct line have been self-researched and self-produced.In terms of forward-looking R&D innovation, we deeply understandthat forward-looking research is of great strategic significance to theGroup's future development and maintenance of its leading position intechnology and is a directional guide for technological innovation andproduct iteration. Therefore, we firmly grasp the new opportunities
arising from the transformation and development of the industry,and actively layout the direction of forward-looking R&D innovation.We focus on the layout of next-generation products and multi-modalintegration to promote product upgrading; in addition, we activelypromote the application of trend functions such as integration andintelligence in products, covering mainstream technologies in relatedfields, and strive to reach the leading level in the industry.In terms of collaborative innovation between industry, academia,research and medicine, we have accelerated the transformation ofadvanced technological achievements through in-depth collaborativeinnovation with domestic and foreign hospitals, scientific researchinstitutes, colleges and universities to promote the technologicaladvancement and industrialization of the major health industry.
Driving Products UpgradeProduct upgrading is an essential trend driving the advancementof the medical device industry. United Imaging Healthcare isat the forefront of promoting product upgrades, focusing ontechnology, application, and design innovation to meet theevolving needs of the industry. By continuously enhancingChina's independent innovation capabilities in medical devices,we contribute to industrial upgrading and provide impetusfor China's emergence as a global leader in medical devicetechnology.
United Imaging Healthcare has always insisted on high-endmedical product innovation and solutions, covering prevention,diagnosis, treatment and rehabilitation, and has continuouslystrengthened the development of product digital intelligence,combined with the application of artificial intelligencetechnology. It aims to promote its own product innovation andbreakthroughs, to refine the application of product technology,to lead the advancement of medical science and technology, andto achieve the popularization of high-quality medical productsand services to a wider range of social groups, and to increasethe health level of the entire population.
Technological Innovation
During the reporting period, we further optimized uExceltechnology, an innovative non-polar molecular imagingtechnology platform with the ability of free evolution, tocomprehensively respond to the far-reaching needs of doctorsfor functionality, ease of use, safety, stability, and scientificresearch power, and continued to expand our product seriesand landed on the application of clinical and scientific researchscenarios that continue to evolve through the empowerment ofthe platform.In 2023, in order to maximize image optimization, we launcheduExcel DPR (uExcel Deep Progressive Reconstruction) underthe uExcel technology platform, which achieves the tripleoptimization of PET image contrast, image noise, and imagesignal-to-noise ratio. uExcel DPR algorithm is the first and onlyreconstruction algorithm in the industry that deeply embeddedAI progressive learning technology into PET iteration. uExcel DPRfor the first time embedded AI convolutional neural network inthe iterative loop, improving the degree of image convergence,and has the dual advantages of AI noise reduction anditerative reconstruction. Secondly, it adopts multi-dimensionalneural network progressive learning mode to improve imageperformance indicators such as noise, contrast and resolution.In addition, uExcel DPR uses more than 160,000 high-qualityPET images as a deep learning data training set, ensuring high-quality image output based on uExcel DPR algorithm.
The New Generation ofInnovative TechnologyPlatforms for MolecularImaging, Responding toFar-Reaching User Needs
In 2023, United Imaging Healthcare unveiled uMI Panorama,a revolutionary digital PET/CT system featuring thegroundbreaking uExcel technology platform, marking asignificant milestone in molecular imaging. This system boastsan ultra-high temporal resolution of 190 picoseconds, coupledwith exceptional signal processing capabilities, to cater todiverse application scenarios.The introduction of uMI Panorama has not only expanded thehorizons of scientific research but also opened up new avenuesin clinical applications. It has enriched exploration in fields suchas neuroscience, drug development, and translational medicine,thereby driving progress in life sciences and medical technology.As of the end of the reporting period, the uMI Panorama 28/35/GS product line has completed the U.S. market approval (FDA510K Cleared), and meanwhile, the uMI Panorama 28/35/GSproduct line has completed CE MDR submission.In addition, in the field of brain PET, in 2023, our USA subsidiarylaunched a new generation of brain imaging dedicated scientificresearch equipment Neuro EXPLORER, which innovativelyrealizes deep detection and time-of-flight functions, cansignificantly improve the spatial resolution of the system (lessthan 1.3mm) and effective sensitivity (improved by about 13times), and fully consider human anatomical characteristics. Itachieves long-axis imaging up to 50 cm, and is the first brainimaging system capable of multi-parameter modeling basedon the input function of carotid artery acquisition. At the sametime, NX has the function of structured light motion detection,which can realize the elimination of unmarked motion artifacts,improve image quality and scan success rate. The improvementof the overall performance of NX greatly improves the imagingquality of nerve groups in the tiny brain under differentradiopharmaceuticals, which strongly enables the cure ofdegenerative diseases such as Parkinson's and Alzheimer'sdisease and the response to the global population aging trend.
图注
For the first time, PET/CT achievesa time resolution breakthrough of
ps
The high-quality PET imagesutilized by DPR over160,000Effective sensitivity of NXincreased by approximately
times
Furthermore, we prioritize the concept of "putting people first"and are dedicated to enhancing the overall patient experiencethrough technological advancements in our products. Byintegrating medical diagnosis and treatment with humanisticcare, we aim to provide holistic and patient-centric healthcaresolutions.
During the reporting period, we accelerated the iteration andbreakthrough of key technologies in the whole chain of verticalinnovation, launched a number of technologically innovativeproducts, including the new-generation PET/MR uPMR 890,which comprehensively revolutionized the limits of PET/MRwhole-body scanning, as well as the evolved magnetic resonanceuMR 585e, which opens up the AI empowerment of the wholelink of 1.5T and so on, and realized a series of digital-intelligentproduct upgrades.
Intelligent Bionics MakeMedical Treatment MoreEfcient, More Accurateand SaferDuring the reporting period, United Imaging Healthcareintroduced significant advancements to our uVera TechnologyDSA Smart Bionic platform, incorporating voice controltechnology and enhancing visual control capabilities.Firstly, we pioneered the integration of voice control technologyinto the field of digital subtraction angiography (DSA), enablingefficient and intuitive interaction with the equipment. Byintroducing an advanced voice recognition and executionsystem, we have effectively simplified the clinical operationprocess and enabled doctors to directly control DSA equipmentthrough voice commands. Voice control technology not onlyimproves the efficiency and safety of interaction during surgery,but also greatly optimizes the workflow of the medical team.Under the complex conditions of numerous instruments andhigh environmental noise in the operating room, the applicationof intelligent voice technology significantly improves theaccuracy and reliability of the equipment response, overcomesthe interaction barriers that exist in traditional operations, andprovides a more humanized and intelligent operation experiencefor the clinic.Secondly, we introduced the first computer vision-assistedpositioning system for complex operating room scenarios inthe DSA field, which facilitates the operation of medical imagingequipment towards "visual autopilot". Through advancedvision processing algorithms, this technology realizes accuratepositioning and automatic adjustment of surgical racks, greatlysimplifying the steps of surgical operations while significantlyreducing the radiation exposure of medical staff and patients.The system demonstrates excellent adaptability and robustnessin the face of complex environments in the operating room,such as many obstructions and large differences in patientsize. By reducing the time and complexity required for manualadjustments, it not only improves surgical efficiency, but alsoenhances operational safety.
The image signal-to-noiseratio is improved by
2.4
times
Motion artifact suppressionis increased by
%Vascular contrastis increased by
%
Contrast agent concentrationcan be reduced by
%Radiation dosage can bereduced by
%
On May 22, 2023, United Imaging Healthcare's groundbreakingradiation treatment planning software, uTPS, receivedofficial approval from the NMPA. This next-generation uTPSincorporates cutting-edge B/S architecture, featuring a web-based front-end that allows users to work flexibly from anylocation, freeing them from traditional workstation constraints.With centralized processing of high-performance computingresources, cloud computing and deployment are accelerated,enabling rapid maintenance, upgrades, and expansion.Equipped with a GPU-accelerated full-intelligence platform andproprietary algorithms developed by United Imaging Healthcare,uTPS is tailored to meet a wide range of clinical scenarios,facilitating precision radiotherapy.Comprehensive functions empower the clinic, helpingclinical users to develop efficient and high-quality treatmentplans. Covering photon and electronic wire planning scenarios,it supports various treatment technologies such as SBRT,3D-CRT, IMRT, uARC?, non-coplanar technology, etc. It supportsthe mainstream linear accelerators in the market, helping to
Case: uTPS Intelligent RadiationTreatment Planning
promote intelligent centralized plan production managementfor general practice equipment. It supports fast convolutionalgorithm and gold standard Monte Carlo dose algorithm toensure more accurate dose calculation. It supports multi-modalintelligent rigid/non-rigid alignment for CT, MR, PET/CT, etc.,helping to outline more accurately. It supports two innovativeclinical applications, namely All-In-One One-Stop Radiotherapyand CT Online Adaptive Radiotherapy, to help promote precisionradiotherapy.Relying on a number of intelligent applications, it createsa personalized and efficient operation process, providingradiotherapists with intelligent auxiliary tools and improvingthe efficiency of the whole process. It supports the intelligentoutlining based on CT and MR images. According to user-defined target and 3D dose prediction model technology, theplan optimization time is greatly shortened. It also supports therecording of organ segmentation, plan addition or optimizationand personalized work.
Planning Efficiency Optimization20~90min
2~5minFacilitating comprehensivedelineation of100+Achieving an average initial clinicalsatisfaction rate of95%+for Adaptive Radiotherapy (ART) plans acrossmultiple disease types including cervicalcancer, nasopharyngeal cancer, lung cancer,and colorectal cancer
critical organs and target regionsthroughout the body with intelligentcontouring capabilities
In 2023, United Imaging Healthcare has launched a new generation of hospital-wide intelligentpost-processing platform, uOminspace, enabling the same platform to simultaneously supportmultidisciplinary clinical diagnosis and treatment, second-level intelligent workflow, hospital-widemulti-scene collaboration, and a high degree of openness and compatibility, helping to build a newgeneration of digital intelligent image center.Digital Intelligence Engine, equipped with 10+ intelligent algorithms and ultra-realistic physicalrendering technology, dual-engine empowers 60+ multi-modal intelligent applications, bringingone-click second workflow and revolutionizing the imaging experience;
Case: uOmnispace to HelpMedical Image Reprocessing
Clinical insight, it supports agile and elastic deployment, and can be freely adapted to differentbusiness scenarios, such as unimodal, multimodal, departmental, hospital-wide, remotecollaboration, etc., to help diagnosis and treatment to be seamlessly linked;Open without boundaries, with high openness and compatibility at the same time, supportingflexible integration with three-party vendors, information technology systems, softwareapplications, and continuously empowering business development.
Intelligent algorithms
+
Intelligent imaging applications
+Smart workflow strategies supportingmulti-user collaboration from1-50users
United Imaging Healthcare is dedicated to the continuous exploration of intelligent technologyapplications to enhance precision and convenience in medical procedures. We strive to elevatediagnostic and therapeutic approaches for major diseases, optimize clinical environments, andbolster operational efficiency and safety standards. Our commitment extends to advancing medicaltechnological capabilities and improving treatment outcomes comprehensively.As a pioneering medical device company, we prioritize addressing patient needs throughongoing innovation in clinical applications. Through the expansion of diagnostic and therapeuticmethodologies and the creation of novel clinical scenarios, we endeavor to refine the precision ofdiagnoses and treatments while alleviating burdens on patients.
Application Innovation
Case: One Scan for Tumor Children to Generate Highly
Accurate Test Reports without Limiting Mobility
In the last decade, the incidence of childhood tumors has shown an average annual increase of 2.5%,making it the second leading cause of death in children. Children's tumors are complex, diverse andcritical, and the rate of tumor growth and proliferation is generally higher than that of adults. Asfar as malignant tumors are concerned, the characteristics of tumors in children are not simply ascaled-down version of those in adults, and the diagnosis needs to be more meticulous and careful,and sometimes even face more complicated management.In early 2023, a 6-year-old child with a tumor came to Sun Yat-sen University Cancer Center becauseof a suspected tumor mass. The child with the tumor was young and allergic to sedation, and theeffects of the disease had caused him to move around unconsciously, and every previous scan hadfailed to meet the clinical diagnostic criteria.In order to solve the problem of "fidgeting" in the scanning of a child with tumor, the team of SunYat-sen University Cancer Center used the Total-Body PET-CT uEXPLORER equipment with ultra-high sensitivity performance of United Imaging Healthcare to try to reconstruct the original data ofthe child without "fidgeting". This time, the medical team still obtain a clear PET tumor diagnosticimage when the child involuntarily changed from supine to right side, which successfully solved theproblem of involuntary movement of the child during scanning and avoided repeated scanning,which greatly improved the diagnostic and therapeutic effect of the child with tumor.
TACE treatment for cancer typically involves catheters from thefemoral artery at the root of the thigh, and patients need torest in bed for a period of time before resuming their activitiesafter the operation, which to a certain extent restricts their freeactivities. At the end of 2022, under the promotion of the keyR&D project of the Ministry of Science and Technology's '13thFive-Year Plan' for digital diagnostic and therapeutic equipmentdevelopment, the world's first smart bionic minimally invasiveintervention system was launched. This innovation filled agap in China's high-end, low-dosage interventional sector andsuccessfully addressed the issue of postoperative mobilityrestrictions for patients. It represents a significant advancementin medical technology, offering patients battling cancer moreprecise and cutting-edge support.
Case: The Small 'Window' Shinesa Light on Liver Cancer Cure
In May 2023, a cervical cancer patient came to Peking UnionMedical College Hospital, where the medical team utilizedsurgical ovarian suspension surgery with radiotherapy topreserve her fertility function.Considering the strong need of young women with cervicalcancer to preserve their fertility, the radiotherapy physicistsneeded to obtain the patient's true imaging status on a dailybasis, assess the location of the patient's ovaries and irradiationtargets, and customize the plan for the patient. The hospitalchose the United Imaging Healthcare ART Online AdaptiveTechnology to more accurately target the lesion and minimizethe negative effect on patients.
Case: At 29 Years Old, She FightsAgainst Cervical Cancer
The patient underwent a total of 28 external radiationtreatments, 23 of which were delivered with ART. In additionto precise targeting, the ART technology of United ImagingHealthcare ensures that the entire treatment process can becompleted within 15 minutes, which greatly enhances thepatient's cervical cancer treatment experience. At the same time,the medical team fully understands that tumor patients are asensitive group, and tries to reduce the pressure and burden ofpatients as much as possible during the treatment process.With the support of this innovative technology, patients have adeeper sense of medical care, which helps doctors and patientsto continuously improve their communication and interaction.
In 2023, a 40-year-old liver cancer patient was able to maintain anormal and healthy life after undergoing his fourth liver cancerintervention, making it impossible for outsiders to detect thetraces of his surgery. The patient's good condition is attributedto the continuous exploration by the team of the Departmentof Interventional Therapy of Zhongshan Hospital affiliated toFudan University, which innovated the TACE treatment throughtransradial artery access and shifted the puncture area from thethigh to the wrist, enabling the patient to even realize gettingout of bed and moving around immediately after the surgery.This technology serves as a medium to promote mutual trustbetween doctors and patients, and realizes the ultimate goalof 'prolonging patients' survival time and improving patients'quality of life'.
United Imaging Healthcare adheres the design vision of 'Designas Vanguard, Unveiling Beauty Ahead of Time', follows thedesign concept of 'People-oriented, Beyond Healthcare'. Weare committed to integrating aesthetic visual elements andcomfortable user interaction into life science technology throughsensory-pure, emotionally-driven, and organically geometricdesign language. We emphasize humanistic care in productdesign details, striving to create a sense of empathy.
Design Innovation
The SuperFlex Coil reshapes the comfort and flexibility ofMRI examinations. In magnetic resonance imaging systems,the design and material selection of coils play a crucial role inboth patient experience and examination quality. Traditionalcoils often use rigid plastic materials, which are heavy andpoorly conform to the human body, resulting in reduced patientcomfort. To further enhance the comfort of MRI examinationsfor patients, we actively optimize the design of MRI coils andintroduce the SuperFlex Coil. This innovative coil enhances
flexibility and lightness, breaking through traditional positioningconstraints. It allows for flexible folding and adaptationaccording to patient body types and scanning requirements.For example, for patients unable to maintain a supine positionfor an extended period, lateral positioning can be utilized forlumbar spine scanning. Additionally, complex functional MRIexaminations can be conducted for sports injuries, furtherimproving the comfort and flexibility of MRI examinations.
In the future, United Imaging Healthcare will closely align withpolicy directives, adopt a forward-looking perspective to grasptrends in the healthcare industry, continuously enrich productportfoilis, enhance research and development capabilities, andactively respond to the 'dual-carbon' policy. We will explore theapplication of green and low-carbon technologies, contributingto the advancement of medical technology while promotingsustainable development.We have formulated a cutting-edge innovation plan thattakes into account the development trend of the medicaldevice industry and the characteristics of each product line.In terms of digitalization, we leverage digital innovationplatforms to enhance the accessibility of high-end equipmentcomprehensively. Simultaneously, we utilize artificial intelligenceto achieve intelligent workflows, product operations, andremote medical services, thereby improving examinationefficiency and accuracy. Regarding product applications,we continuously promote the integration of industry,academia, research, and medical institutions to explore newareas in the study and treatment of complex and severediseases. This further harnesses United Imaging Healthcare'sinnovation and technological advantages.In terms of reducingconsumption, we prioritize the value proposition of greenenvironmental protection. We continuously develop andexplore new technologies conducive to energy conservation andconsumption reduction, thereby promoting the group's greentransformation and contributing to the steady progress of thecountry's 'dual carbon' goals.
Towards the Future
CultivatingInnovationEcologyUnited Imaging Healthcare deeply understands the importanceof fostering an innovation ecosystem for the sustainabledevelopment of the medical industry, and actively participatesin cooperation and research of industry, academia, researchersand medical institutions to promote the progress of medicalscience and technology and boost the technologicaldevelopment of the industry. Simultaneously, we participateextensively in industry cooperation activities, strengthencommunication, enhance interaction and discussion, jointlyexplore the industry's innovation trends, grasp the industry'stechnological breakthrough opportunities, promote the creationof a sustainable innovation ecosystem, and make concertedefforts to advance the sustained and healthy development ofglobal healthcare industry.
In 2023, we continued our close collaboration with globallyrenowned universities, clinical and research institutions,exploring and exchanging insights into cutting-edge trends.We focused on various aspects including basic research,clinical applications, and translational medicine. By doing so,we aimed to continuously enhance our foundational researchand innovation capabilities, drive industrial technology
Coordination andInnovation of Industry,Academia, Researchersand Medical Institutuions
transformation, promote the establishment of upstream anddownstream cooperation mechanisms, and work hand in handwith partners from academia, industry, research, and medicine.Together, we deepened our innovation practices and formed acommunity dedicated to tackling broader medical challenges,continually pushing forward.During the reporting period, we joined hands with the FirstAffiliated Hospital of Xi'an Jiao Tong University to build a medicalcenter with “global influence”, and worked with West ChinaHospital of Sichuan University to build “West China-UnitedImaging”, a new cooperation model. We scaled the medicalpeaks together and continuously integrated the innovativeresources of both sides, collaborating to solve the problems, andjointly creating Chinese products and solutions with independentintellectual property rights. At the same time, we lead the majorprojects of the Ministry of Science and Technology, and activelypromote the landing of the research cooperation projects suchas Transportable Magnetic Resonance Imaging Detection Array,Magnetic Resonance-guided Radiotherapy Linear AcceleratorSystem Development and Clinical Validation, AccurateFunctional Evaluation of Atherosclerotic Stenosis Based onWhole Cerebral Blood Vessel Segmentation and Multi-ResolutionMaps Convolutional Neural Networks, and Development of MRDiagnostic and Therapeutic Integration Equipments Based onthe Psychiatric Imaging System, upholding the mission of theindustry, relying on the advantages of leading products andequipment, providing technical support for medical research,and striving to develop the domestic medical equipmenttechnology.We firmly believe that, relying on cooperation and co-construction, we will more efficiently promote the integrationof industry, academia, researchers and medical institutions,advance multidisciplinary innovation and future scenarioexploration, promote the transformation of innovation tothe ground, and help the industry to develop in a sustainablemanner.
United Imaging Healthcare's American subsidiary, incollaboration with Yale University and the University ofCalifornia, Davis, jointly undertakes a significant project underthe National Institutes of Health Brain Initiative 2.0. Servingas the exclusive industry partner, we are responsible for theresearch, development, and industrialization of the world's mostadvanced brain-specific molecular imaging equipment, the NX.As the leading DOI-TOF PET/CT system globally, the introductionof the NX signifies a significant advancement in brain PETtechnology.Benefiting from United Imaging's global leadership in molecularimaging technology accumulation and R&D capabilities, thisremarkable research endeavor was completed in just two years.In June 2023, the NeuroEXPLORER (NX) developed by UnitedImaging Healthcare was deployed at Yale University PET Center,
Case: Worked with Yale University and UC Davisto Create the Most Advanced MI Device for the Brain
with all its actual measurement indicators meeting or exceedingdesign targets. At the 2023 Annual Meeting of the AmericanSociety of Nuclear Medicine and Molecular Imaging, ProfessorRichard Carson, Honorary Director of the Molecular ImagingCenter at Yale University, unveiled the first brain image capturedby the NeuroEXPLORER, the world's first digitized brain-specificPET device.He remarked, 'The NeuroEXPLORER achieves incrediblesensitivity. We have already utilized it in Parkinson's diseaseresearch to observe early-stage lesions in the substantia nigracells. Additionally, we can observe minute degrees of lesionsin the very early stages of dementia, which conventionalequipment struggles to reach. In the future, more cutting-edgeresearch on brain diseases will be facilitated by this leading-edgedevice.'
On August 2, 2023, with interdisciplinary resources, universities, industry, academia and researchers,United Imaging Healthcare established the industry's first explorer international multicenterscientific research cooperation platform. The first batch of members included 15 renownedhealthcare institutions such as Zhongshan Hospital of Fudan University, Sun Yat-sen UniversityCancer Center, and the First Affiliated Hospital of the First Medical University of Shandong Province,etc. The platform will bring global wisdom together to empower the development of life sciences.With uEXPLORER as a starting point, the platform is dedicated to developing in-depth medicalresearch. For example, it will help the clinical exploration of personalized cancer vaccine-assistedtherapies through whole-body immune cell tracking, making cancer recurrence less fatal. It will useartificial intelligence to establish a big data model for diagnosis and treatment based on dynamicimages to output personalized integrated treatment plans and predict the efficacy and toxicity ofside effects. It will also conduct research on brain sciences, drug R&D for diabetes, obesity, andother chronic diseases, and analyze infectious diseases such as tuberculosis.
In early 2023, United Imaging Healthcare's uCT-ART onlineadaptive radiotherapy technology was implemented at PekingUnion Medical College Hospital (PUMCH), achieving cervicalcancer online adaptive radiotherapy in just 15 minutes. Behindthis achievement lies the collaborative practice between theRadiotherapy Department of PUMCH and the R&D team ofUnited Imaging Healthcare.Furthermore, the industry's first 5.0T whole-body MRI, uMRJupiter 5T, developed independently by United ImagingHealthcare, was stationed at the Medical TransformationBuilding of PUMCH during its R&D phase. Both partiesestablished a rapid feedback mechanism for joint researchand development. PUMCH experts provided extensive clinicalguidance and technical support for clinical validation, evaluationof outcomes, and initial scientific exploration of the equipment.Dr. Feng Feng, Director of the Radiology Department atPUMCH, expressed that the collaboration between the ImagingDepartment and various clinical departments at PUMCH hasfacilitated numerous clinical research projects in areas such as
Case: With Concerted Efforts, Established the First Explorer
International Multicenter Research Cooperation Platform
Case: From Creation to Practice--Exploring the New Modelof Medical-Industrial-Research Synergy
the heart, pancreas, liver, spine, joints, and nerves. Togetherwith the enterprise R&D team, they have advanced the clinicalapplication of uMR 5T.With its leading technology, uMR Jupiter 5T has been widelydeployed in renowned hospitals and research institutions bothdomestically and internationally, supporting clinical practice andresearch. By the end of 2023, besides PUMCH, it had completedthousands of scans in areas such as neurology, abdomen,cardiovascular, and limbs in top hospitals and prestigiousuniversities such as Zhongshan Hospital in Shanghai, ZhongnanHospital in Wuhan, Tsinghua University, and Hainan University.Multiple research papers based on this equipment have beenpublished in renowned international journals such as Radiologyand Frontiers in Cardiovascular Medicine. It made its globaldebut at the International Society for Magnetic Resonancein Medicine (ISMRM) conference in Toronto, Canada, and theRadiological Society of North America (RSNA) annual meeting inChicago, USA, garnering high attention from overseas expertsand customers.The initial cohort comprisesmember institutions acrossmultiple centers, totaling
Online adaptive radiotherapyfor cervical cancer can becompleted in
min
United Imaging Healthcare actively participates in global medicalindustry activities, strengthens communication with industryexperts, shares cutting-edge technology trends, shares industryknowledge and experience, promotes excellent practicesand emerging trends, facilitates the upgrading of technologyconcepts, promotes the expansion of industry productsand services into the fields of green and low-carbon, socialresponsibility, and innovation breakthroughs, and jointly buildsa sustainable industry ecology to achieve long-term corporatedevelopment.Throughout this year, our presence has been consistentlyactive on the global stage of medical industry events. From theEuropean Congress of Radiology and the European Associationof Nuclear Medicine Annual Meeting to the Radiological Societyof North America Annual Meeting and the Society of NuclearMedicine and Molecular Imaging Annual Meeting in NorthAmerica, and from the China International Medical EquipmentFair to the Arab Health Exhibition, we stand shoulder toshoulder with global medical industry experts, injecting vibrantvitality into the industry's development.
Industry Communicationand Cooperation
In 2023, United Imaging Healthcare made its debut at the European Congress of Radiology (ECR)and launched the world's first 5T whole-body magnetic resonance system, uMR Jupiter 5T, and theuAIFI platform, a cutting-edge neuromorphic technology marvel. At the same time, the Companyshowcased its ultra-high-end medical imaging equipment, such as uMR Omega, Tianhe 640,and TOF PET/MR at the event, demonstrating the rapid development of China's medical imagingequipment to the industry and advancing United Imaging Healthcare 's globalization process.By participating in the ECR, 'China's technology calling card' officially knocked on the door of thetechnology birthplace. On ECR, in response to the conference theme 'THE CYCLE OF LIFE,' weinvited experts and scholars from around the world to gather and engage in close-range, in-depthdiscussions on the applications of high-field magnetic resonance, brain-like platforms, and futuredirections of medical innovation, driving the industry's upgrade in advanced technology concepts,opening up imagination, and reshaping the future of healthcare.
Since 2015, United Imaging Healthcare actively participated in the China International MedicalEquipment Fair (CMEF) to carry out industry exchanges and interactions. In May 2023, CMEF withthe theme of 'Innovative Technology, Intelligent Leader of the Future', United Imaging Healthcarehas closely followed the theme of the conference and empowered the innovative technology withintelligence. The company brought a series of innovations such as the industry's first intelligentbionic minimally invasive interventional surgical system uAngio 960, the world's first human whole-body 5.0T magnetic resonance system uMR Jupiter, the uSense Technology CT active sensingtechnology platform, and the industry's first all-core, infinitely expandable digital PET-CT uMIPanorama, 'black technologies', providing the industry with a forward-looking innovative guidance.We will provide forward-looking innovative guidance for the industry. At the same time, we deepenthe concept of medical equipment intelligence through the exchange and discussion with theparticipants, accelerate and industry experts to promote the development of industry digitalintelligence innovation, so that the medical treatment is smarter, more efficient and more accurate.
Case: United Imaging Healthcare's High-end IntelligentMR Equipment, Shines at the European Congressof Radiology (ECR)
Case: United Imaging Healthcare Participated in ChinaInternational Medical Equipment Fair (CMEF), DemonstratingNew Paradigm of Precision Diagnosis and Treatment
Since 2018, United Imaging Healthcare has actively participated in the North American RadiologySociety Annual Meeting (RSNA), engaging in communications and discussions with the world's topindustry peers to share innovation ideas.In 2023, centering on the theme of “Leading Through Change”, United Imaging Healthcare broughtmore than 10 high-end diagnostic and treatment products, including 5.0T MRI, a forward-lookingdigital technology platform and clinical research solutions, and shared with the attendees theinnovative concept of United Imaging Healthcare 's continuous progress and endeavor to lead thefuture development of the medical industry with the spirit of innovation. In addition, we will deepenthe interaction with global medical technology colleagues to explore the clinical application ofgroundbreaking innovative technologies and the value they bring to patients, and to promote thedevelopment of medical technology through change.At the 2023 RSNA event, Dr. Hu Lingzhi, a scientist from the United Imaging Healthcare Americansubsidiary, was honored with the "Outstanding Researcher" award by the Institute of Radiology andBiomedical Imaging. This accolade recognizes not only Dr. Hu Lingzhi's personal achievements butalso the contributions of United Imaging Healthcare to the industry, highlighting the global trend ofintegrating production and healthcare.United Imaging Healthcare deeply understands the importance of fostering an innovativeecosystem for the continuous development of the medical industry. We actively engage incollaborative research projects involving industry, academia, research, and medical institutions topromote advancements in medical technology and drive technological development within theindustry. Simultaneously, we participate extensively in industry cooperation activities, enhancingcommunication and exchange, fostering interactive discussions, and collectively exploring theforefront of industry innovation trends. By seizing opportunities for technological breakthroughsand fostering a sustainable innovation ecosystem, we work hand in hand to promote thecontinuous and healthy development of the global medical industry.
Case: United Imaging Healthcare Shines at the RadiologicalSociety of North America (RSNA), Shaping the Futureof Medical Intelligence
As a leading company in the industry, we activelyintegrate and leverage our technological and innovationadvantages, participating in the drafting, deliberation,issuance and implementation of a number ofrecommended national standards, industry standardsand joint companies’ standards, so as to promote thehigh-quality and standardized development of theindustry. In 2023, the 9 standards that we participatedin and issued are as follows:
Industry Standard Setting
StandardStatusGB/T13797-2023 General Specifications for X-ray TubeYY/T1719-2023 General Requirements of Position Emission Tomographsand Magnetic Resonance EquipmentYY/T1878-2023 Technical Requirements for Digitizationof Positron Emission Tomography DeviceYY/T1437-2023 Medical Devices – Guidance on the Application of GB/T42062YY/T1766.3-2023 Image Quality Evaluation Methods for Computed TomographySystem – Part 3: Dual Energy Imaging and Spectral Application PerformanceYY/T1894-2023 Methods on Verifying the Reliability Index of Magnetic ResonanceEquipment for Medical DiagnosisQ/LH MDSIC-001-2023 Classification of Reliability Management Capabilitiesof Active Medical Device OrganizationsYY/T1862-2023 Particular Specification of Coronary CT Image Processing SoftwareYY/T1861-2023 Particular Specification of Picture Archiving and CommunicationSystem Software
Recommendednational standard
Recommendedindustry standards
Collaborativeenterprise standard
PublishedPublishedPublishedPublishedPublishedPublishedImplementedImplementedImplemented
Lean QualityManagement,Ensuring Health of Life
United Imaging Healthcare is deeply committed tobolstering product quality and service supervisionthrough refined quality control throughout the entirelifecycle, the extensive application of digital technology,and the comprehensive integration of the supply chain.
Embracing the ethos of craftsmanship, we continuouslyrefine and innovate to provide high-quality medicaldevices and cutting-edge solutions to the healthcaresector, thereby promoting the advancement of socialmedical standards.
United Imaging Healthcare has formulated a strict quality management system and relatedproduction quality management documents. The Group's quality risk management policy is toidentify, control and reduce risks by scientifically applying quality risk management tools andconducting risk evaluation, risk control and risk review of the overall quality level in light of theGroup's actual situation. We adhere to the principle of quality first, always maintaining the policyof "Quality is the responsibility of employees, the life of the product, the trust of customers,and the cornerstone of the enterprise." We establish overarching quality objectives aroundprocesses, products, and customers to ensure compliant and efficient workflows, safe and effectiveproduct services, and high customer satisfaction. We have constructed a comprehensive qualitymanagement system throughout the life cycle of product design and development, procurement,production, sales, and customer services, aiming to manage and monitor the quality of service andproducts at every stage of the product value chain, fully ensuring the safety, efficiency and stabilityof our products and services.
EnsuringProduct Quality
Product Quality Management
Quality Management SystemWe place utmost importance on product quality and strictly adhere to a range of domestic andinternational laws, regulations, and standards, including the Product Quality Law of the People'sRepublic of China, Regulations on the Supervision and Administration of Medical Devices, Measuresfor the Supervision and Administration of Medical Device Production, Measures for the Supervisionand Administration of Medical Device Business, Good Manufacturing Practice for Medical Devices,Good Distribution Practices for Medical Devices, as well as the FD&C Act of the U.S. and theEuropean Union's MDR, among others. We consistently refine our quality management system andupdate internal documents to ensure that our quality management practices are both scientificallygrounded and operationally efficient.We have established a robust quality management organizational structure and instituted a qualitycommittee led by members of the Board of Directors. This committee is entrusted with the unifiedsupervision and management of product quality. Key departments including product researchand development, supply chain management, and after-sales service are actively engaged in thefunctioning of the quality management system, with each department fulfilling its specific role toensure the effective implementation of all quality management measures.
We recognize the paramount importance of quality and safety managementacross all stages of product manufacturing. We steadfastly adhere to rigorousquality standards, establishing a robust quality management system that alignswith the regulations and standards of the countries in our target markets. Wecontinuously refine our management controls, design controls, manufacturingcontrols, and corrective and preventive measures to consistently meet thelatest quality regulations and standards for medical devices in our targetmarkets.In terms of internal policies, we have established a Quality Manual, whichapplies to our products and related services that meet the definition of medicaldevices, as well as to all business divisions and related departments. We havealso established key internal management documents such as ManagementReview Procedures, Product Development Process, Production ControlProcedures, Process Development Procedures, Process Validation Procedure,Process and Final Quality Control Procedure, Release Procedure, Service
Management Procedure, Traceability Procedure, Marking Control Procedures,Nonconforming Product Control Procedures, Equipment ManagementProcedures, Measuring Devices Management Procedures, and Correctiveand Preventive Action Procedures to strengthen quality managementstandardization.In 2023, we completed the updating of 45 quality management policies inaccordance with the latest international standards and market regulationsto continuously optimize the quality management system. In addition, as ofthe end of the reporting period, we have cumulatively formulated 61 internalcontrol systems for supply chain management, including the systems ofManagement Procedures for Various Types of Import and Export Commodities,Management Procedures for Duty-Free Equipment and Materials, ManagementProcedures for International Imports and Exports, General Chapter of theSpecification for Warehouse Management, Warehouse PDA ManagementStandards, and Operating Guidelines for the Dispatch of Finished Products.
uMR580, uMR588 NRTL Certificate
ISO 13485 Medical Device ManagementSystem Certificate for ChangzhouManufacturing Facility
uCT 760、uCT 780 NRTL Certificate
By the end of the reporting period, we had obtained over 700required product registration certificates or quality managementsystem certificates in 54 countries and regions, domesticallyand internationally. Our quality management system is basedon core standards such as ISO 9001:2015 and ISO 13485:2016,while incorporating GB/T 42061-2022 and medical deviceregulations from multiple countries, including US 21 CFR 820,Japan QMS, Brazil GMP, Canada SOR/98-282 CMDR Part 1,Korea GMP and EU's MDR, etc. to ensure global compliance.Some of our products have also passed the strict certification ofNationally Recognized Testing Laboratory (NRTL) in the UnitedStates. In addition, our internal audit system also covers qualityaudits, which are conducted regularly every year and cover themonitoring of the quality system of all operating entities toensure the effectiveness and continuous improvement of thequality management system.During the reporting period, we received and passed 26 qualityaudits from supervisory and auditing bodies, with an audit passrate of 100%. Among the quality audits, we have successfullypassed the annual surveillance audits of ISO 13485 (MedicalDevice Management System), ISO 9001 (Quality ManagementSystem) and MDSAP (Medical Device Single Audit Program),which covers the markets of the U.S., Japan, Brazil, Canada,and Australia, to strengthen our global operation capability.Meanwhile, we have also passed the annual surveillance auditsof 3 CE certifications (MDR and MDD) and followed the EU'shealth, safety and environmental requirements to ensure highquality while continuously improving the competitiveness of ourproducts in the international market.
ISO 9001 Quality Management SystemCertificate for Wuhan ManufacturingFacility
uXD1180 NRTL Certificate
ISO 13485 Medical Device ManagementSystem Certificate for WuhanManufacturing Facility
ISO 13485 Medical Device ManagementSystem Certificate for U.S. ManufacturingFacility
MDSAP Certificate
uMR770, uMR780 NRTL Certificate
ISO 13485 Medical Device ManagementSystem Certificate for Shanghai Center
uGD2390 NRTL Certificate
HSW MDR Certificate
ISO 9001 Quality Management SystemCertificate for Shanghai Center
Quality Management Practices
In order to enhance the quality risk awareness of all staff,United Imaging Healthcare follows the requirements of medicaldevice regulations and standards, combines with the regulatorydynamics of product supervision agencies, and formulatesthe annual training plan of quality control and product safetythrough the planning of systematic training system. Every year,United Imaging Healthcare regularly conducts the generalquality course training to the staff of R&D, production, service,supply chain management, and marketing etc. According tothe characteristics of different businesses, it conducts thepersonalized quality training to the business departments interms of the quality awareness, quality management regulationsand standard requirements, and quality management capabilityimprovement.By the end of the reporting period, we have held 12 company-level quality training courses for all employees (includingoutsourced employees and interns), including general trainingssuch as domestic medical device regulation awareness trainingby company executives as trainers, U.S. PART 820-QUALITYSYSTEM REGULATION awareness training, and EU MedicalDevices Regulation (MDR) dissemination training (MDR)awareness training by managers of quality managementdomestic and foreign regulation department as trainers,covering 100% of personnel.At the same time, we have made training materials from ourdaily practice cases of product quality and safety to enhancethe quality awareness of our employees and comprehensivelyensure production quality and safety. During the reportingperiod, we continued to carry out internal production qualityand safety training in our Manufacturing Facility in Shanghai,Wuhan, Changzhou and Houston, USA, to help productionfunctionaries quickly understand process changes and improveproduction quality, and we have organized more than 100internal sharing trainings and more than 400 trainings for theproduction departments, with a 100% coverage of staff. Wecollect daily production anomalies and carry out centralizedtraining in a timely manner through the 'PD Discover Problems'activity, quality credit score activities, proposals for improvement
and other activities, and form training materials for customercomplaint cases, which are carried out by the team leaders inthe form of morning meetings or conferences.In addition, we have carried out diversified and matrix qualityculture construction activities, such as 'Quality Activity - Let's findfault' 'Quality Inspection' 'Quality and Safety Month' 'ProductionLine Skill Competition', and 'Meta Quality Classroom'. Amongthem, the 'Meta Quality Classroom', which is jointly held by theR&D and quality management departments, focuses on a seriesof different topics such as the understanding of regulationsand standards in the industry and the implementation of thedevelopment process, etc., and regulates the behavioral habitsof R&D personnel through the micro-classroom expression inthe form of videos and drawings. By the end of the reportingperiod, we had organized 57 'Meta Quality Classroom' for allemployees.We actively organize the selection of 'Quality Pioneer'and 'Quality Advanced' for all employees to enhance theirenthusiasm in building a quality culture. In addition, our WuhanManufacturing Facility conducts 'Five-star Good Team Leader'training activities for production team leaders through externalresources every year to enhance employees' quality awareness.During the reporting period, we organized QCC (Quality ControlCircle) activities for all employees to improve product andservice quality and help reduce costs and increase efficiency,and selected the Quality Management Efficiency ImprovementGroup to participate in Shanghai's mass quality enhancementactivities, of which the topic of Improvement of QualificationRate of MLC Blades, which focused on professional knowledgeand practical experience through cross-departmentalcooperation, in-depth analysis of the problems in the productionprocess, and implemented a series of improvement measures,was successfully awarded the honor of 'Benchmark LevelAchievement of QM Team Activities' for 2023 by the ShanghaiQuality Association.In respect of the Group's quality culture construction, during thereporting period, we pushed a total of 80 quality articles andactivity notifications, including publications such as Industry
Quality Information and Quality Regulation Dynamics, to allemployees through the subscription number of the QM RadioStation in order to enhance the quality management awarenessof all employees, with a cumulative total of 29,478 readers,representing a coverage rate of 100%. At the same time, wealso regularly publish the internal publication Quality Journal,which has been published in 56 issues up to the reportingperiod, effectively strengthening the dissemination of qualitymanagement knowledge within the enterprise and raisingemployees' awareness of the importance of quality.At the same time, we operate 'Quality Regulations Affairs'WeChat Official Account for all the public, in-depthinterpretation of the quality regulations and standards of the
medical device industry, as well as the practical experience ofquality management, up to the end of the reporting period, atotal of 72 articles were published, including Introduction to theKey Points of Procurement Quality Control in the Manufacturingindustry, Introduction to the Practice of Medical Device DesignChange, Introduction to the Registration of Medical Devices inCanada, How to Carry Out the Design Conversion Effectively,Introduction to the Post-market Supervision of Medical Devicesin China, The Implementation of the Standard of GB9706.1-2020,etc., which had gained a total of 2,912 followers and a total ofmore than 60,000 readings, and has continued to popularize theknowledge of quality management, and improved the overalllevel of quality management of the medical device industry.
The cumulative number of readers29,478Published articles have garneredthe attention of followers2,912The cumulative reading count60,000+
Quality Month began in 1978, which is advocated and deployedby the administrative department of China's national qualitywork (AQSIQ is a directly subordinate body at the ministeriallevel in charge of national quality, metrology, entry-exitcommodity inspection, entry-exit sanitary and quarantine, entry-exit animal and plant quarantine, certification and accreditationand standardization under the State Council, as well asexercising the function of administrative law enforcement),joining hands with the relevant departments of the countryand mobilizing the vast number of enterprises and society atlarge to actively participate in the month of September everyyear. In September each year, a month-long nationwide qualitycampaign is organized and carried out in various forms with theactive participation of all enterprises and the whole society, withthe aim of raising the quality awareness and quality level of thewhole nation.
In order to deeply understand the concept of extreme costmanagement and establish the framework of benchmarkprocurement business, we cooperate with Geonol consultingexpert team to carry out the trainings covering cost control,supplier evaluation and selection, and formulation of materialcategory procurement strategy around the two core courses ofCost Management & Supplier Solution Selection and CategoryResource Dashboard, aiming to promote the optimization ofcost management and the innovation of procurement system.
Case: United Imaging Healthcare"Quality Month" Multi-themed Activities
Case: Procurement Optimizationand Cost Management TrainingIn September 2023, the 8th Quality Month of United ImagingHealthcare was held, and 'Let Quality Become Our Faith'became the theme throughout this Quality Month, in order tomake every employee of United Imaging Healthcare take theimprovement of quality as his/her responsibility and mission,and always adhere to the principle of quality first.We have carried out a variety of quality month activities, such asquality lectures on medical device reports, general requirementsfor basic safety and basic performance of medical electronicequipment, to promote the creation of a quality culture and theenhancement of employees' quality awareness. We held R&Dquality competitions to mobilize all employees to participate inensuring the excellence of product quality. We also carried outthe activity of 'Work Tools for Good Workmanship' promotesthe development of work tools for inspection and testing atthe supplier side to ensure product quality, to promote thedevelopment of work tools for inspection and testing by IQC ofUnited Imaging Healthcare to improve the incoming materialinspection capability.
Through in-depth theoretical studies and closely tailoredpractical exercises, the participants not only mastered the keymethods and tools of cost management, but also learned howto effectively evaluate supplier solutions and formulate targetedprocurement strategies. The implementation of this trainingprogram effectively enhanced the professional competenceof the team members, promoted the optimization of theprocurement process and the improvement of the efficiencyof cost control, and provided strong support for the Group tomaintain its advantages in the market competition and enhanceits cost competitiveness.
Safeguarding Production Safety
During the reporting period, the Group continued to promote the strategic layout of itsManufacturing Facility under the 'multi-center and hierarchical sub-base' principle, providedsecurity guarantee for high-quality production through information technology capacity building,and continued to carry out diversified management initiatives to strengthen the protection ofproduction safety.Management of Production Safety Objectives
In order to ensure the quality objectives are achieved, the control will be down to different levelsand functional departments, regular departmental meetings will be held to review the achievementof the quality objectives, and the departments that have not achieved the objectives will analyze thereasons, formulate improvement measures and implement them.Operational Safety and Security MeasuresIssued the SCM Workshop Management Standards, set up gates for the production areas of allManufacturing Facilities, and strictly control the entry and exit of personnel in the productionareas by setting up access control privileges, swiping cards, face recognition, and static electricitydetection.Changzhou Manufacturing Facility launched power busbar power failure alarm system to monitorreal-time production power, power failure system will issue an alarm to notify the person in chargeto take appropriate measures to reduce the risk of production interruption.In response to the high temperature of the dust removal equipment due to long operation time,automatic spraying and dust collector temperature control alarm system are installed to cool downthe equipment and notify the maintenance personnel to take measures in a timely manner.Modification of the air-conditioning system as well as the sprinkler and smoke detection systemin the leased warehouse to reduce the fire risk and safeguard the storage environment for theproduction materials.In the Manufacturing Facilities, radiation dose alarm devices are also added to the shielded rooms,which are matched with dose monitoring systems for real-time monitoring, and once exceeded,real-time alarms are issued to remind the staff to take the correct protective measures, so as toprovide safety for the production and research and development personnel.
Production Safety TrainingWe have formed an all-round, cyclical training mechanism and system of monthly, quarterly andannual training, holding monthly and annual safety training, pre-preparedness training and drills,covering 100% of the personnel related to production functions. The specific trainings are asfollowed:
Each Manufacturing Facility regularly conducts fire drills and employee safety education toenable all employees to master the proper use of firefighting equipment in order to deal with fireemergencies and other safety incidents.We conduct 'three-level safety' education and training on work safety at least twice a year foremployees in the production system to further improve their safety awareness and ability to dealwith emergencies, thereby reducing the possibility of accidents.Conduct training on medical device safety regulations to enhance employees' understanding ofthe regulations and their awareness of compliance to ensure the compliance and safety of themanufacturing process.The Wuhan base regularly carries out quality education and training activities as well as annualtraining and safety education training for safety administrators, including training on theconstruction of dual-prevention mechanism, occupational health management training, andemergency evacuation training in case of fire accidents, so as to enhance the staff's awareness ofsafety and their ability to respond to emergencies.The U.S. base carries out production safety-related 'before, during and after' training for everyproduction employee, including workflow training, pre-job safety training and product-specificproduction and operation technology training, to help master the workflow and operation skills,and improve production efficiency and safety.The Shanghai base continues to improve the quality and safety training system and providescustomized safety training courses for employees to improve their understanding and execution ofquality and safety management and to ensure the reliability and stability of the production process.
Product Quality TestingIn order to ensure that the quality of products is alwaysmaintained at a high level, the Group implements a seriesof stringent debugging and testing for each product in theproduction process, such as warehousing of raw materials,assembly of components, system integration, productdebugging, system testing, safety testing, etc., and disassemblesand packages them into warehouses after they have passed thefinal inspection, so as to ensure that the quality of products isstable.Under the control of a unified and standardized quality system,the incoming raw materials and outgoing products of our Groupare strictly confirmed by the quality inspection departmentthrough various testing and inspection sessions in order toensure that the performance of the products meets the designrequirements and to guarantee the reliability and safety ofthe products. In order to prevent the mixing and misuse ofproducts of different status, we have formulated various rulesand regulations, such as Incoming Material Inspection ControlProcedures, Inspection and Test Status Control Procedures,"Process and Final Quality Control Procedures, Marking ControlProcedures and Nonconforming Goods Control Procedures, etc.for all materials, semi-finished products and finished productsthat need to be inspected and tested in order to strengthen thestandardization of quality control.At the same time, in addition to supervising and managing thetest status marking of incoming material inspection, in-processinspection and final inspection, we also vigorously carry outproactive and preventive quality testing of our products. Duringthe reporting period, we conducted 1,663 environmental tests,storage and transportation tests, durability and reliability testson a total of 312 self-developed components, including MRradio frequency amplifiers, gradient amplifiers, scanning beds,coils and physiological gates, CT scanning beds, racks, electroniccomponents, slip rings and accessories, PET/CT detectors andscanning beds, RT racks, BDHs, MLCs, scanning beds, electroniccomponents and XR high voltage. This has effectively helpedthe Group's R&D to optimize product design and improve thereliability of components and the whole machine.
Through comprehensive equipment life cycle management,we ensure the safe and reliable operation of our equipmentfrom demand collection, equipment procurement, design,verification, validation, maintenance, to calibration. Duringthe production process, we have incorporated the safetyand quality standards in the technical requirements of ourproducts into the production process and the precision andreliability requirements of our equipment into the equipmentmanagement specifications. We also updated the ninth editionof the Measuring Instruments Management Control Programduring the reporting period to further improve the managementand maintenance of measuring instruments to ensure theiraccuracy and appropriateness for use. We regularly performmaintenance of production equipment and calibration andverification of measuring equipment to ensure the effectiveoperation of the equipment and to provide effective supportfor the safe production of our products and factory inspection.Through this whole process of quality assurance measures, weensure that each ex-factory product can meet the requirementsof safety, performance and quality.In addition, we have actively cooperated with RheinlandTechnology (Shanghai) Co., Ltd, TUV SUD Certification andTesting (China) Co., Ltd., BSI, Bureau Veritas, SGS, CTI, CSA andDEKRA as well as other third-party certification organizations toensure product quality in line with market requirements.
In 2023, we passed 2 CTF corporate laboratory accreditationaudits. Our Group's laboratories are now equipped withinternational leading electrical and electronic safety testingcapabilities, and the safety test results issued can be accepted
Case: United Imaging Healthcare Continues
to Improve Laboratory Safety Management and Accreditation
by 54 IEC System of Conformity Assessment Schemes forElectrotechnical Equipment (IECEE) member countries (regions)worldwide.
The storage and transportation testing encompassdurability, reliability, and other trials, totaling1,663
tests
Digital TransformationDevelopmentAccompanied by the gradual increase in the digitalization levelof the medical device industry, promoting digital transformationhas become an inevitable trend for the development ofenterprises. We aim to optimize the cost under the premiseof ensuring product quality. We are committed to buildinga support system with diversified product lines, intelligentproduction lines, and a globalized layout to meet differentmarket and customer needs. Our goal is to satisfy customers'needs in the most economical and precise way with high qualityproducts and services.During the reporting period, we actively carried out integratedsupply chain construction, promoted intelligent manufacturingtransformation, and continuously improved the layout andglobalization of information technology capacity building,and enhanced our market responsiveness and supply chainresilience through IT infrastructure, information security,data governance center, sales operation system, productionoperation system, product research and development systemand administrative management system. Our "digital andintelligent" manufacturing transformation is based on theconcept of "new quality, automation, informatization andintelligence", which integrates all aspects of productionfactors, including manpower, equipment, materials, methods,environment and procedures, into planning and design,demand planning, production planning, material procurement,production and logistics.During the year, we built physical models of all processes andworkstations in the CT, MR, MI, and XR workshops, and utilized
the Advanced Planning and Scheduling System(APS) to breakdown production work orders and automatically assign worktasks to each workstation, significantly improving the speed andaccuracy of scheduling. Environmentally, the system rationallyarranges resources according to the priority of production workorders to improve resource utilization; socially, the systemautomatically adjusts the workload of each station to improvethe quality of work and life of production line employees; andgovernance-wise, the system provides accurate information anddecision-making support for the planning and managementdepartments, and opens up the information of logistics,production planning, and warehousing, to ensure compliantoperation.At the same time, we continue to improve our leanmanagement, driven by data, in order to achieve morecompetitive product deliveries and improve operationalefficiency and product quality. We have continued to integratethe concept of digital transformation into all aspects of ourbusiness, striving to automate our processes, informatizeour management processes and fine-tune our monitoring,so as to comprehensively improve our production efficiencyand product quality. At the end of the reporting period, wehad completed the upgrading of our sales and after-salesbusiness opportunities and order management system, and theupgrading of other business systems, such as the productionoperation system and product development system, werein various stages of implementation as planned. During thereporting period, we have realized 100% automatic calculationof the production scheduling system for each product pipeline.
In 2023, the supply chain department successfully launchedthe advanced planning and scheduling system (APS), achievingautomatic scheduling, connecting ERP, MES system and Feishuform information, realizing the information linkage betweensales order and finished product shipment, and the completeclosed-loop of work order planning and scheduling and MESsystem execution feedback. In the course of the project, thefactory physical model of all processes and stations in CT, MR,MI, XR, etc. is established, and the APS system automaticallybreaks down the production work orders into work tasks andautomatically assigns them to each station according to thescheduling algorithm, which greatly improves the speed andaccuracy of scheduling. It also improves ESG management inmany aspects:
Case: United Imaging Healthcare Successfully Launched the AdvancedPlanning and Scheduling System (APS), Achieving 100% AutomaticCalculation of Production Scheduling System for Each Product Pipeline
The APS system optimizes production planning, automaticallyallocating appropriate resources according to the priority ofproduction work orders and process routes to improve resourceutilization;The APS system automatically arranges work assignmentsaccording to the load of each workstation, reducing overtimeand work pressure and improving the quality of employees'work life;Through the visualization of shipping board and resource orderGantt charts, it provides accurate information and decision-making support to the planning and management departments,and connects logistics, production planning, and warehousinginformation, which helps enterprises better manage risks andensure compliant operations.
In the future, we will actively respond to the digital transformation strategy, benchmark theconstruction of intelligent manufacturing bases at the highest international level, further builddigital-intelligent super factories, promote automation and intelligent lean manufacturing , ensurethat internal management and operational efficiency are improved in the process of globalizing ourbusiness, utilize and exploit the value of data to achieve all-round digital management.
Process Automation
Use welding robots for automated and precise welding.Use automatic dispenser to reduce the use of chemical products while ensuring work efficiency.Add inverter compressor, mechanical pre-cooling equipment, saving in operating costs of RMB 1.15million.Optimize the MRI magnet occupancy cavity installation process, MRI magnet bypass valve process,CT detector module curing process, install molecular imaging detector module curing process, andfurther enhance process automation, while reducing cost.Use AGVs to move materials or products, to ensure the safety of employees while improvingproduction efficiency.Continuously optimize the NPI process to shorten the delivery time and improve the productionefficiency on the basis of ensuring product quality.Introduce the MES system to carry out 'error-proofing and anti-dumbing' preventive managementfor the whole production chain, ensuring the traceability of the whole process of the productionquality control environment.Use WMS system management materials, to achieve fine control of production materials, reducematerial loss, and further improve the efficiency of inventory management.Use automatic knife management system, and informatized management of knife in and out of thewarehouse, to improve the efficiency and accuracy of knife management.
Management Process InformatizationMonitoring RenementReal-time monitor of key process realization process parameters, combine with historical data tooptimize and upgrade key processes.Build magnet monitoring system, through 32 monitoring points to realize automatic data collection,analysis, alarm, timely detection and resolution of abnormalities in production management, whilesaving a total of more than RMB 150,000 in costs.Establishment of an Internet of Things platform for radioactive sources to provide full-processsupervision of the radioactive source system.During the year, we have continued to push forward the construction of the second phase of ourintelligent manufacturing base in Shanghai. We will apply a number of cutting-edge technologiessuch as industrial Internet of Things, artificial intelligence and mobile applications, equip hardwarefacilities such as intelligent production lines, intelligent warehousing and intelligent logistics, andsignificantly enhance the digitalization of the intelligent manufacturing base with the help of asoftware system that facilitates digitalized management and control, networked interconnectionand platform collaboration. In addition, we will build a digital twin factory with information-physicalsystems as the core to realize flexible scheduling and efficient allocation of resources. Through theintroduction of various smart manufacturing technologies, we aim to improve the overall qualityand on-time delivery rate of our products, reduce overall costs, customer complaints and energyconsumption, and realize carbon footprint management.Management Process Informatization
United Imaging Healthcare has always adhered to the basicprinciple of 'putting customer-first'. The Company activelyresponds to the expectations and demands of customers,constantly improves the customer service management system,optimizes the customer service management process, strives toprovide high-quality customer service and establishes a brandimage worthy of customer trust.
BuildingQuality Service
Standardizing Supervisionand Management
EnsuringService QualityUnited Imaging Healthcare attaches great importance tothe quality, safety and performance of its products, and hasformulated the Post-market Supervision and RegulationProcedures according to the Requirements for the Use ofQuality Management System of Medical Devices in Regulationsand the domestic and international regulations, standards andrequirements. It standardizes the supervision and regulationof the listed products, identifies the potential safety risks andhelps to respond in a timely and appropriate manner so as toensure that the products satisfy the post-market regulatoryrequirements of different countries, and to protect thelegitimate rights and interests of the consumers. In this year, weupdated the EU and U.S. post-market regulatory requirementsin the Post-market Supervision and Regulation Procedures,and improved the Complaint Handling Procedures, Correctiveand Preventive Measures, Product Risk Management and othersystem documents.In order to realize strict control of product quality and safetyrisks, we have set up an Adverse Event and Crisis ManagementTeam, with the management representative as the generalresponsible person to lead the monitoring of adverse events.The Post-Marketing Supervision Department (PMS) carriesout the specific work and takes measures according to therequirements. In addition, Sales and CS collect feedbackfrom the customers and conduct customer visits. At thesame time, we have established a standardized and efficienthandling process. Engineers of the Post-Marketing SupervisionDepartment (PMS) are required to report adverse events fromregulatory agencies and the adverse event monitoring system ina timely manner, and the management will initiate investigationsinto the reported serious injuries and group adverse eventswithin 12 hours, and take measures such as discontinuationof use, suspension of sale and recall according to the actualsituation so as to minimize the negative impacts of the adverseevents. During the reporting period, there were no serious injuryevents and group adverse events in the Group.
We strictly follow the Law of the People's Republic of Chinaon the Protection of Consumer Rights and Interests andother national and local laws and regulations, and we arealways committed to improving the quality of customerservice and enhancing mutual trust with our customers. Wehave formulated a number of systems and regulations suchas Complaint Handling Procedures, Service ManagementProcedures, and Customer Satisfaction Procedures, continuouslyoptimized the customer service management system andrevised United Imaging Service Engineer's Manual, clarified theservice specifications of the engineers, perfected the processof dealing with customers' complaint, and promote the steadyimprovement customer satisfaction. We continuously strengthencustomer communication through feedback channels suchas service hotlines and email, optimize customer feedbackprocessing procedures based on the customer relationshipfeedback platform, actively respond to customer requests andsuggestions, and continuously follow up on the progress offeedback processing to ensure that the problems are properlyresolved.We have established a standardized customer complainthandling process, clarified the responsibilities at all levels, andeffectively ensured that the customer complaint handling rate is
maintained at a high level. The person in charge of RCS and theperson in charge of Service Sales are responsible for handlingcustomer complaints at the technical and non-technical (orbusiness-oriented) levels, respectively. Each responsible personsupports and cooperates with each other according to theactual situation and determine solutions in a timely manner.Meanwhile, we apply the after-sales system to record andfollow up customer complaints and update the solution to ourcustomers in a timely manner.We promote the implementation of effective managementinitiatives, continue to strengthen customer servicemanagement, and help customers solve practical problems.When installing machines on site, we use curtains, equipmentcovers, kraft paper, and tool cushion boxes to protectcustomers' countertops and floors. We set up a 7*24 responsecustomer service hotline, make clear provisions for the time limitof reporting repairs, and are committed to providing customerswith timely maintenance services. We continuously follow upon the resolution of problems at customers' sites, and combinemanual return visits and online return visits after the resolutionof problems to understand the customer's feelings about theservice.
Ensuring the quality of after-sales service is the key goal ofUnited Imaging Healthcare, we strive to provide consumerswith high-quality after-sales service and enhance consumersatisfaction. In this year, we have successfully passed the strictaudit of Beijing Biaoyuan Certification Center on the after-salesservice system, commodity service and customer service of theCompany, and obtained the five-star commodity after-salesservice certification, which fully demonstrates the capabilityand high quality of our excellent after-sales service to thecommunity.
In late July, North China suffered from continuous heavy rainfall,resulting in serious waterlogging of roads and interruptionof transportation in some areas. In the face of this extremeweather, United Imaging Healthcare 's after-sales staff, adheringto the service concept of 'Customer First, Reputation Firs',overcame difficulties and went to the customer's site to sign acontract order with the customer, in order to satisfy the urgentneeds of the people in the affected areas for medical equipment.During the process, our staffs not only fully demonstrated theirprofessionalism, but also answered the customer's questionsabout the contract in detail, demonstrating their professionalservice ability, which was highly recognized by the customer.
In order to complete the equipment installation for Shanghaicommunity hospital on time, United Imaging Healthcareengineers and the person in charge of RCS still worked onNew Year's Eve, and responded to the urgent repair demandof Shanghai Renji Hospital in time after working until the earlymorning. They rushed to the site for equipment repair, whichlasted for 10 hours.The engineers stationed in Shanghai during the Spring Festivalmet the repair needs of major hospitals, and at the same timecompleted the installation of 15 CTs, which fully demonstratedthe high capacity of United Imaging engineers.
Case: United Imaging HealthcareObtains "Five-star" CommodityAfter-sales Service Certication
Case: Meeting Customer NeedsWithout Fear of Extreme Weather
Case: Stick to Work on New Year’s Eveto Solve Customer’s Urgent Needs
We actively dealt with customer complaints, and got 100% handling rate during the reportingperiod. In addition, we formulated the Customer Satisfaction Procedures, specifying that theStrategic Marketing Department is responsible for customer satisfaction surveys and preparesan annual research report based on the analysis of the feedback information and survey results.The Design and Innovation Center, each business unit, the Customer Service Department, theClinical Application and Training Department, the Sales Department and the Quality ManagementDepartment will formulate improvement measures according to customer feedback based onthe actual research results and improve customer satisfaction. During the reporting period, weconducted surveys on customer satisfaction by means of letters, phone calls and return visits, fullyunderstand the customer feedback, in order to continuously optimize the quality of products andservices.We deeply understand the importance of improving service quality for the long-term developmentof the Group and our products. Based on the reasonable expectations of our customers, wecontinue to improve our internal customer service management mechanism, create a service modelwith corporate characteristics, and are committed to providing high-quality and diversified servicesto our customers. Through online and offline training, bi-weekly technical seminars and monthlymeetings, we regularly conduct training for engineers, covering new products and iterative projects,difficult problems and solutions, and continuously improve engineers' professional knowledgereserves and on-site problem-solving capabilities. As of the end of the reporting period, we havecompleted 57 training sessions for customer service engineers, with 743 participants and a total of3,178 hours of training.We are constantly improving our customer service coverage, and our service outlets are locatedall over the world. By the end of the reporting period, the global service team numbered morethan 1,000, including more than 600 engineers with professional qualifications and certifications,distributed in many countries and regions, and stationed in more than 110 cities around the world.
Case: Advanced Product Trainingfor Customer Service EngineersThis year, the training center carried out advanced producttraining for customer service engineers, including uCT, uXRand uMR product training. The training courses combinetheoretical knowledge and practical operation experience tohelp participants master the basic operating principles of eachproduct during the 5-day training, and improve engineers'ability to diagnose and solve equipment faults. At the end of thecourse, the engineers need to pass the theoretical and practicalexamination to obtain the corresponding service qualification,which develops the professional and technical teams.Adhering to the basic principle of 'putting customer first',we paid great attention to customer needs and carried outtargeted customer training in the year. The training targetsinlcude community hospital customers. In order to improvethe participation and effectiveness of the training, we adoptedintensive training at the headquarters, on-site training, andonline training, all of which were praised by our customers.
The total traininghour is3,178hours
The global service teamcomprises1,000+members
The global service teamcaters to110+cities
Promoting high-quality and sustainable operation of the supplychain has an important impact on the stable developmentof enterprises. We have formulated Procurement ControlProcedures, Supplier Management Procedures, TraceabilityProcedures and Material Inspection Control Proceduresto strictly regulate the procurement, optimize the suppliermanagement system, and paid attention to the performanceof suppliers in fulfilling their environmental and socialresponsibilities, so as to improve the quality and efficiencyof the supply chain management. We continuously monitorthe potential risks in the supply chain, and prevent businessinterruption caused by supply chain risks. We deepen thecommunication with suppliers and work with partners topromote the development of the industry.
ImplementingResponsiblePurchasing
Supplier QualityManagementUnited Imaging Healthcare always adheres to the conceptof responsible purchasing, strictly follows the SupplierManagement Procedures and updates them in a timely manner.The Company strives to establish standardized norms in theprocesses of supplier admission, qualification, audit, evaluationand elimination. At the supplier admission stage, we evaluatesuppliers in light of actual business needs and professionalopinions of relevant departmental personnel, and approvequalified suppliers. We require all suppliers to sign the SupplierEthics and Compliance Commitment to standardize their ethicalperformance, and we additionally require key suppliers to sign aquality assurance agreement and provide relevant qualifications.In addition, we pay close attention to the performance ofsuppliers in environmental protection and hazardous materialscontrol. According to basic information such as product quality,price and delivery time, we prioritize the cooperation withsuppliers with environmental protection-related certifications.
In order to ensure that the products and services provided bysuppliers meet the standards of United Imaging Healthcare, weconduct annual audits and evaluations of suppliers with whomwe have already cooperated, and the assessment indicatorsinclude cost, quality and delivery time. Quarterly assessmentwill be conducted for suppliers whose annual performanceassessment fails to meet the standard, and suppliers whofail the assessment or whose rectification does not meet therequirements will be released in order to realize the strictcontrol over the quality of suppliers. In addition, for the purposeof improving the efficiency of supplier management, we haveadopted a hierarchical management model, with differentfrequency of assessment and unscheduled sampling inspectionsand visits based on the importance of the suppliers and thetypes of products and services to safeguard the quality of ourproducts. During the reporting period, we audited a total of 97suppliers and urged them to rectify 74 non-compliant concerns.We continue to strengthen the capacity of suppliers, conductdifferent types of training according to different qualitymanagement stages, enhance the effectiveness of training,and carry out targeted work to empower suppliers. In this year,we conducted 89 relevant trainings for priority suppliers withThe geographical distribution of suppliers:
the PRC and Overseas
SupplierType2023 Supplier Audit/EvaluationCoverage at All Levels
CoverageRate
Frequency ofAudit/EvaluationTier 1supplierTier 2supplierTier 3supplier
An annual evaluation is conductedAn audit is conductedevery two yearsAn annual evaluation is conductedAn audit is conductedevery two yearsAn evaluation is conductedevery two years
100%100%100%
91.7%
8.3%
ChinaOverseas
the participation of 224 suppliers, the content of the trainingcovered product quality and safety, compliance, as well as anti-corruption and anti-graft, with a coverage rate of over 70%.For example, we carried out online training on regulations inan orderly manner to improve suppliers' mastery of laws andregulations related to environmentally hazardous substancessuch as RoHS, REACH, POPs, etc., so as to prevent supply chaindisruptions due to suppliers' involvement in illegal behaviorswhile reducing environmental risks in the supply chain.Among them, as of the end of the reporting period, we haveconducted 7 consecutive 'Supplier Quality Training Camps'for suppliers in the industry chain, through online and offlinechannel, in-depth supplier site and inviting suppliers toparticipate in the meetings, etc. With the goal of building high-quality suppliers, we have systematically demonstrated thequality requirements of United Imaging Healthcare, carried outin-depth cooperation in the field of quality, and expanded thescope of product quality and safety publicity. Through 'focusingon the details, promoting standardization', we have carried outrelevant training, so as to promote the quality and safety ofmaterials and product to a higher level, and contribute to theharmony of health with excellent quality construction.
Supplier Environmental andSocial Risk ManagementWe pay attention to the performance of our suppliers in fulfillingtheir social responsibilities, and we are committed to promotingresponsible management of the supply chain by setting clearrequirements and signing compliance commitments with oursuppliers in the areas of environmental protection, adherence tobusiness ethics, and safeguarding the health and safety of ouremployees.In terms of environmental protection, we examine whetherour suppliers have taken appropriate actions to protect theenvironment and whether they have the ability to controlharmful substances in the process of supplier admission andannual evaluation.In terms of business ethics, we require our cooperative suppliersto sign the Supplier Ethics and Compliance Commitment on thebasis of the Integrity and Self-Discipline Commitment signed byall employees to promote integrity in the supply chain. As of theend of the reporting period, the percentage of suppliers signinganti-corruption documents such as the Integrity Commitmentand Integrity Agreement reached 100%.In terms of employee health and safety, we added relevantassessment indicators to our Supplier Management Procedures,focusing on whether suppliers have passed the ISO45001certification for occupational health systems, and requiringsuppliers without relevant certifications to equip theiremployees with safety and protective gears, formulate safetyand protective measures, and pay workers' compensationinsurance for their employees. During the reporting period, thepercentage of our direct suppliers who had passed the quality,environment and occupational health and safety managementsystem certifications was as high as 98.1%, including thecertifications such as ISO45001, ISO14001 and ISO9000.
Synergy Developmentwith SupplierUnited Imaging Healthcare regards it as an important goalto work together with suppliers. We continue to strengthencommunication with suppliers by organizing annual suppliermeetings and conducting supplier training to build a win-wincooperation model. During this year, we conducted more than35 communications with suppliers through quality meetings andbusiness visits. In addition, we actively participated in industrysupply chain associations and related activities, such as theChina Federation of Logistics Medical Enterprises Supply ChainAssociation, the Ninth Annual Medical Device Supply ChainConference, and the China International Import Expo, etc. Byanalyzing and discussing the industry's excellent practices, wecontinue to optimize upstream and downstream cooperativerelationships and forge synergy for the development of theindustry chain.Advocating suppliers to install environmental protection equipmentfor exhaust emissionsAdvocating suppliers to develop renewable energy materialsAdvocating suppliers for Solar Panel Installations on RooftopsAdvocating suppliers to install environmental protection equipmentfor exhaust emissionsAdvocating suppliers to establish centralized dust removal systems
The percentage of suppliers who havesigned anti-corruption documents suchas the Integrity Commitment and IntegrityAgreement is
%
Suppliers with certification for quality,environmental, and occupationalhealth and safety managementsystems amount to
98.1
%
People-orientedApproach, FosteringEmployee GrowthUnited Imaging Healthcare always adheres to the core values of 'customer-centered,innovation-driven, and striver-oriented development', regards employees as thecore driving force to promote sustainable development of the enterprise, and firmlyprotects the basic rights of employees. We pledge to provide an equal, healthy, andsafe workplace environment, fostering cultural diversity and inclusivity, supportingemployees' professional growth and personal goals, and partnering with them formutual development.
ProtectingEmployees' Rightsand InterestsWe always uphold the concept of people-oriented development,and regard the protection of employees' rights and interests asthe basic guideline of the Group's employment. We continueto standardize the employment management, broaden therecruitment channels of talents, and create a diversified platformto safeguard the rights and interests of employees, thus creatinga healthy and harmonious employment relationship.
Broadening TalentRecruitment Channels
Standardizing EmploymentManagementUnited Imaging Healthcare strictly complies with national lawsand regulations such as the Labor Law of the People’s Republicof China, the Labor Contract Law of the People’s Republic of Chinaand the Employment Promotion Law of the People’s Republic ofChina, and has formulated internal management policies suchas the Recruitment Management System, the Overseas DispatchPolicy and the Regulations on the Management of Employees’Leave. The Group has established clear management standardsand norms in recruitment and dismissal, salary and benefits,position promotion, working hours and holidays. We strictlyconduct verification of candidates’ identity information duringrecruitment and onboarding, and resolutely prohibit theemployment of child labor. We respect employees’ labor wishesand prohibit any form of forced labor.
The Group has formulated the Recruitment Management Systemto clearly standardize the process of recruitment and selectionand improve the quality and efficiency of recruitment. Wepursue diversified recruitment, broaden talent introductionchannels through campus recruitment, social recruitment andinternal staff recommendation, and conduct extensive publicitythrough the official WeChat recruitment platform, live interactiverecruitment, online and on-site comprehensive previews andcooperation with university employment networks.We follow the principles of fairness, impartiality and opennessin recruitment, and eliminate all forms of discrimination andprejudice to ensure that all applicants have equal opportunitiesto obtain information and participate in the competition. Weadhere to the principle of 'not setting up positions for specificpeople', open positions based on actual needs, and formulatea detailed talent reserve plan to cope with market changes andensure team vitality.We vigorously promote school-enterprise cooperation projects,and work with higher education institutions to cultivateprofessionals who meet the needs of the industry, so as to forma mutually beneficial and win-win education cooperation model.This year, we organized and carried out various forms of school-enterprise cooperation projects, including setting up internshipbases to provide employment opportunities for outstandinginterns from Xuzhou Medical University, Wenzhou MedicalUniversity, Guizhou Medical University, Jiangsu Health VocationalCollege, Tianjin Medical College, Hubei University of Science andTechnology and other schools.In July 2023, United Imaging Healthcare was awarded '2023Jiading District Student Practice Base' by Jiading District TalentService Center. In November of the same year, we were furtherrecognized with the '2023 Jiading District Encouragement forEnterprises to Recruit Fresh Graduates' presented by the JiadingDistrict Employment Promotion Center.
United Imaging Healthcare hosted the 2024 Campus RecruitmentLive Employer Branding Event on August 29, 2023. Mr. ZhangQiang, Chairman and Co-CEO of United Imaging Healthcare, Mr.Zhang Xinyue, R&D Manager of Central Research Institute, Mr.Teng Jiaqi, Senior Director of International Business, and Mr. WuZhongqi, Human Resources Consultant, attended the event andexplained United Imaging Healthcare 's technological researchand development strengths, internationalization strategylayout, and innovation-driven development concepts, as well asdetailed introduction of its corporate culture and talent growthmechanism to the majority of potential candidates and thesociety at large.The live broadcasting event achieved remarkable results,attracting over 17,000 viewers and over 700 resumes received,effectively drawing the attention of numerous outstandingpotential candidates. In addition, the event also includedthree job-specific promotion live broadcasts, which attractedover 14,000 viewers and resulted in more than 900 resumesubmissions.
United Imaging Healthcare held the 2024 Campus RecruitmentOpen Day in Shanghai and Wuhan City, providing candidateswho have entered the signing stage with the opportunity to learnmore about United Imaging Healthcare’s development historyand corporate culture, as well as to have face-to-face exchangeswith their future colleagues and corporate experts. Nearly100 candidates were invited to participate in the event, whicheffectively strengthened the candidates’ sense of identificationwith United Imaging Healthcare’s corporate culture, facilitatedthe final signing decision, and further improved the brand imageof United Imaging Healthcare as an excellent employer.
Case: 'Emerging Era, Choices WithoutBoundaries'–United Imaging 2024Campus Recruitment Live EmployerBrand Event
Case: United Imaging2024 Campus RecruitmentOpen Day
The Group deeply understands and practices the values ofdiversity and equality, and has made them the core drivers ofthe Group’s continuous development. We respect individualdifferences and strongly oppose any unequal treatment basedon race, ethnic minorities, geographic background, nationality,birthplace, religion, gender, age or marital status. In addition,we have implemented initiatives to create an inclusive officeenvironment, such as multilingual office signs and conferencesystems.We have adhered to a fair recruitment policy to provide equalemployment opportunities for women. 132 female employeeswere hired at the management level during the year, accountingfor 24% of the total. In addition, we vigorously practiced fairhiring of veterans and persons with disabilities, hiring a total of32 employees with disabilities who met the requirements of thecorresponding job positions during the year. As of the end ofthe reporting period, the Group had a total of 7,440 employees,with a 100% labor contract signing rate. And 39% of employeeswere master's degree holders or above, and 46% of employeeswere aged 30 or below.
Building a Diverse Platform
Mao XinAs the 'vanguard' of HR in overseas business, Ms Mao Xin hassupported the development of multinational business since2018, and has assisted in the establishment of 12 subsidiariesin the United States, Poland, South Korea, Japan, South Africa,etc., and has given timely, effective and professional feedbackto business departments from multiple modules; she hasparticipated in the recruitment of local personnel in variouscountries, resulting in an average increase of 117% in thenumber of overseas employees for 6 consecutive years; she hasserved more than 200 employees, distributed in 16 countriesand regions around the world. From the second half of 2021 to2022, she participated in the construction of an overseas newemployee training system, assisted in writing and publishingnational policy system mechanisms, salary incentives andstructures, etc., and carried out systematic managementof global payroll operations through the development of aunified third party. As the BP of the HR team, Mao Xin selflesslyundertook a lot of work to support and coordinate with externaldepartments, and devoted himself to the rapid development ofoverseas business with the 'no time difference' work mode.
Marlina Binti MaribinMs Marlina Binti Maribin, joined United Imaging Healthcare in2018. Serving as a Regional Clinical Application Manager, she hasbeen consistently active across Southeast Asia, India, Poland,Korea, Australia, New Zealand, Japan, and Central and EasternEurope, delivering application training to various regions. Herclinical expertise and professionalism are highly recognized byher clients. As the leader and trainer of the team, she sets anoutstanding example for United Imaging Healthcare’s missionand vision of 'always being passionate about new things andbeing innovative in solving problems'.
Employee Statistics in 2023United Imaging Healthcare Talent Strategy:
Building A Strong Core Team
Robert EzellMr Robert Ezell, an employee of United Imaging Healthcare's U.S.subsidiary, plays a crucial role in managing the entire warehouseoperations of the U.S. Manufacturing Facility. He is responsiblefor the unloading, receiving, processing, storage, sorting, andloading of materials, complete units, and spare parts, ensuringthe smooth operation of the supply chain. His relentless effortsare vital in maintaining the flow of the supply chain. He overseesthe entire storage operation chain, coordinating from demandto reception times, controlling every step of the process. Withhis professional skills and sense of responsibility, Robert Ezellhas made significant contributions to optimizing inventory andensuring efficient operations at our U.S. Manufacturing Facility.
Proportion of employees withmaster's degree or above: approximately
%
Total number ofemployees
7,440
Labor contractsigning rate
%
6,897
1,9475,493By Position LevelBy GenderBy EducationalBackground
Senior managementMiddle managementGeneral employees
FemaleMale
By AgeBy GeographicalRegionChinesemainlandHong Kong,Macao andTaiwan regionOverseas
7,101
Under 30 years old31 to 40 years old41 to 50 years oldOver 50 years old
3,4083,071
Master’s degreeor aboveBachelor’sdegreeCollege degreeor below
2,9101,8472,683
EmpoweringEmployeeGrowthUnited Imaging Healthcare implements the human resourcestrategy of 'Talent First, Elite Team, Win-Win Development' andis committed to building a diversified talent ecosystem. Relyingon the value chain-oriented and process-oriented organizationalstructure and innovative and diversified systematic incentivemechanism, we have successfully built up a professionalteam with excellent business skills, rich industry experience,outstanding management capability and international visionin the key segments of research and development, marketing,manufacturing, customer service and functional management.Professional talents are not only the key for United ImagingHealthcare to maintain its competitive advantages in variousbusiness fields, but also the core driving force to promotecontinuous innovation and maintain its leading position in theindustry.
Developing a top-tier, world-class talent workforce
Building core management/R&D teams
Build a strong core team
Cultivating our owntalented workforceDeveloping a tiered talentstructure
Establishing a tiered talentworkforce,developing specializedtechnical experts
Developing seniormanagement talents
Building a strongcore team
Cultivating professional technicalexperts with specialized expertisethat meet the needs ofthe development of the Company
Promoting compoundmanagement talents with highcomprehensive qualityand team leadership
United Imaging Healthcare attaches great importance to thetraining and development of talents, and supports the growthof employees, stimulates their potential, builds a professionaland excellent talent team, and promotes coordinateddevelopment and innovation. We guide employees to plan theirown development direction based on their own developmentadvantages and the sustainable development needs ofthe group, formulate a career development 'Y' system foremployees, and clarify the position level sequence around themanagement channel and vocational and technical channel, sothat employees can obtain a clear career development path,motivate employees to continuously improve their professionalskills, and enhance their personal career competitive advantage.
Development and Training
MarketingProject AMarketingProject B
Course Development Based onJob Competencies
Self-directedLearning MaterialsList of PositionCertificates
Demand Analysis and Structuring
Course/Content System Development
Strategic TalentNeeds
Annual Talent InventoryAnnual Surveys/Interviews
Career DevelopmentCommunication
Performance
Analysis
CapabilityAssessment
Employee Career
Development
ComplianceRequirements
Evaluation and Management
Project-BasedLearning
Instructor/MentorManagement
Annual Training Plan
ClassroomTraining
Training Control
Procedures
Employee Annual Learning andDevelopment PlanMentorshipGuidance
Qualification Systemor Positions
Self-directedLearning
E-learning
Assignment
Application
Career Development
System
TrainingMatrix
DemandAnalysis andStructuring
Course/Content SystemDevelopment
Training PlanImplementation
Evaluation and
Management
Customizedpersonal careerdevelopment
pathways
Strengths/Competencies tobe developed
Formulation ofshort-term/long-term development
goals
Develop a learningand developmentplan
Track & Review
Through thoroughcommunication betweendirect supervisorsand employees, anindividual's careerdevelopment path isformulated by analyzingthree dimensions: goalorientation, capabilityorientation, andopportunity orientation.- Goal Orientation:
Where does theindividual want to go?- Capability Orientation:
Where is the individual
able to go?
- OpportunityOrientation: Where canthe individual potentially
go?
Assess strengths andareas for developmentbased on daily behaviorsand work outcomes(refer to the results of the
capability assessmentin talent inventory).Fully leverage and applystrengths while learningto improve areas fordevelopment.
Incorporating theemployee's interests,strengths, and areas fordevelopment, set short-term (1-3 years) andlong-term (3-5 years)development goals.These goals are closelylinked to the individual'sdesired position, jobsettings, and skillacquisition.
Based on talent inventorycategories, employeesdemonstrating highcapability alignmentbut low performanceoutcomes should receiveideological guidance or beassigned more suitabletasks. Conversely, thoseshowing high performancebut low capabilityalignment requireappropriate trainingfor skill enhancement.Furthermore, assistemployees in creatingtargeted developmentplans aligned withidentified areas for
improvement.
Implement trackingand guidance for theemployee's careerdevelopment plan,offering coaching andfeedback on a regularbasis or as needed.Upon the completiondate of the plan, thedirect supervisorshould summarize thedevelopment actionstaken, evaluating theactual effects achieved,such as improvementsin capabilities orexperience. Fordevelopment plansthat were not executed,conduct a causeanalysis and negotiateimprovement measures.
Part One:
Career Development Path(to be completed by the supervisor)
Part Two：
Learning and Development Plan(to be completed by either thesupervisor or the employee)
Part Three:
Learning Plan ImplementationTracking (to be completed by eitherthe supervisor or the employee)
United Imaging Healthcare Career Development Program
Image of employee learning and development system at United Imaging Healthcare
In terms of employee training, we have formulated TrainingControl Procedures in our Quality Manual, to ensure thatemployee training is conducted in a reasonable and orderlymanner, which specifies the requirements for all employees interms of training and skills education in order to standardizethe conduct of employee training. We provide general trainingfor all employees, including full-time employees, contractemployees, and interns, to fully ensure the personal growth anddevelopment of employees.
BasicQualifications/Special Position
Training Plan Implementation
Leadership Skills DevelopmentWe've initiated the Change Agents Program, encompassingthe 'L1 Leaders Program,' 'L2 Explorers Program,' and 'L3Practitioners Program,' aimed at managers. This program isguided by the 'U-Change' leadership model, adopting a blendof theoretical training and practical application to cultivateleadership skills. Through executing executive leadershiptraining, operational mid-level development projects, front-linemanager training initiatives, and reserve cadre developmentprograms, we've established a systematic and well-organizedleadership training framework. This framework includes clearsuccession management plans, laying a solid foundation for thesustained and stable growth of our group.
Professional Skills DevelopmentWe have formulated the “Attacker Program” for all employees,which focuses on the development of professional capabilities ofkey positions in four core functions including marketing, productR&D, operation management and headquarter functions.And we have built a comprehensive capability developmentmodel for all employees, focusing on the professional abilitydevelopment of key positions, and including “establishing,purchasing, borrowing and sharing”. We have built a competencycourse system, focusing on product systems, quality regulations,R&D, marketing, after-sales, supply chain, human resources,intellectual property, information technology, market brand, etc.For marketing positions, we have implemented a multi-level,targeted training program aimed at improving the professionalability and management of front-line sales staff, grass-rootsmanagers and marketing reserves. Through diversified trainingmethods such as online training, intensive training, training inrotation and the “One training and two classes” mechanism, weactively cultivate our marketing elites.For non-marketing positions, we customized training programsfor R&D, production and quality systems based on the needfor pre-service training for new employees, the qualificationrequirements for special positions, and the need to improvethe professional competence of the positions. In 2023, weconducted more than 200 trainings, amounting to more than300 hours, covering a broad spectrum of employee groups.
In 2023, United Imaging Healthcare implemented a leadershipdevelopment program for different management levels,aiming to comprehensively enhance the leadership of themanagement team to support the realization of the Group'sstrategic objectives and the continuous growth of its business.The training has been successfully conducted for 5 sessions,covering a total of 248 managers.
Case: Leadership Training Program,Shaping Future Management Elites
For senior executives, the Top team workshop program waslaunched to promote their cohesion and strategic consensusthrough co-creation seminars, and to effectively enhance theirinnovative thinking and execution. For middle-level managers,we organized the L2 Leadership Development Program, whichprovides in-depth study of the leadership model and improvesthe quality of decision-making and cross-departmentalcollaboration by enhancing self-awareness. For first-linemanagers, we implemented the L3 Leadership DevelopmentProgram, which focuses on training individual contributors tochange into management roles, cultivating team coordinationand coaching skills, and consolidating the foundation ofleadership. For middle and junior management reserves, wehave specially designed a series of thematic trainings, such asQuality Decision Making, Horizontal Collaboration and BuildingHigh-Performance Teams, with a total of 95 participants, as wellas Coaching and Mentoring and Task Planning and Executiontrainings for L3 reserves, with a total of 151 participantsbenefiting from the trainings.
New Employee TrainingWe have formulated the 'Newcomer Program', which is atraining program designed for fresh graduates, experiencedhires, and international recruits to deepen their understandingof the Group's cultural values, regulations, business system andjob function to promote cultural integration and strengthentheir United Imaging genes.
Internationalized Talent CultivationIn 2023, in order to meet the needs of internationaldevelopment, United Imaging Healthcare has formulatedthe 'Voyager Program', aiming to build an internationaltalent echelon that meets the needs of expatriates from theheadquarters, highly collaborative overseas teams, and theoverseas rGM group. Based on the 'Global Human ResourceCompetency Model', the program is cultivated through 'generalcompetence development' and 'professional competencedevelopment'.We have clearly defined the positioning for different groups,including expatriates from the headquarters, highly collaborativeoverseas teams, and the overseas rGM group. To meet businessrequirements, we have developed a precise internationaltalent capability model to ensure the targeted and effectivedevelopment of talents. We have enhanced courses related torole transition and mindset change to assist international talentsin better integrating into new environments. Simultaneously, weencourage individuals to create an International DevelopmentPlan (IDP) for international work to better plan and achieve theircareer development goals.In terms of training, we have developed a series of courses,including growth mindset courses, United Imaging Healthcareinternational strategy, international business introduction,international market insight and analysis, influence courses,problem-solving courses, etc., as well as role transformationworkshops. These courses are designed to help individualsunderstand the importance of internationalization to UII andindividual value, understand the differences between overseaswork and domestic work, and master the ability to deal withtypical scenarios of overseas work. In addition, we have alsoprecipitated cases of typical overseas business scenarios andformed a 'nautical chart', which provides important input forcurriculum development. Through case studies and practice, wehelp international talents better understand and respond to thechallenges of different international work environments.
Additionally, we have launched the International Young TalentProgram, specifically targeting young key talents. Throughthis training program, our aim is to cultivate and develop theinternational capabilities of the younger generation, ensuringthe Company's continued innovation and competitiveness.This effort not only enhances the international perspective andcompetitiveness of our young employees but also providessustainable talent support for the group's future internationalstrategic development.In the future, we will further improve our internationaltalent training plan and build a comprehensive capability-based international talent pool to support the sustainabledevelopment and growth of United Imaging Healthcare on theinternational stage.
Case: Focusing on Talent Growth-'Together atUnited Imaging-Starting a New Life' Training ProgramFor the fresh graduates in 2023, United Imaging Healthcare planned a customized training program'Together at United Imaging - Starting a New Life', aiming at facilitating the rapid integration of newemployees, strengthening the sense of corporate identity, and accelerating the enhancement oftheir professional skills. The training program attracted a total of 652 fresh graduates.This training adeptly guided the new employees to deeply understand the corporate spiritand cultural values of the Company through corporate culture training and interactive games.Additionally, through the centralized training session focusing on the overview of the Group, brandconcept, business segment analysis and the communication of values, supplemented by thesharing of real cases by previous outstanding fresh graduates, the training aimed to strengthen thedetermination and confidence of the new employees in joining the Company.Through this training, United Imaging Healthcare not only provided a platform for new employeesto have a comprehensive understanding of the Company, quickly improve themselves and integrateinto the workplace, but also further deepened their identification and sense of belonging to theculture of United Imaging Healthcare, laying a solid foundation for the sustainable development ofthe Group and the building of the talent team.
To facilitate the enhancement of employee capabilities,United Imaging Healthcare actively supports its full-timeemployees in pursuing degree education and professionalcourses, providing necessary assistance for acquiring academicdegrees and vocational skill certifications. We have establishedsupport policies for all employment types, including contractworkers, interns, and part-time staff, covering degree coursesand professional certifications. These policies include, butare not limited to, financial subsidies, inclusion in personalperformance evaluations, motivational development courses,external organizational training invitations, and bonuses.Inintegrating external training resources, we are committed toaiding employees in advancing their professional skills for keypositions. Following the signing of training agreements withthe participating employees, we methodically arrange for theirinvolvement in internal or external practical work experiences.We encourage our employees to participate in external trainingand further education programs, aiming to enhance theiracquisition of knowledge and skills pertinent to their roles. Thishas covered 173 employees, encompassing a diverse rangeof degree courses and professional skill certifications. Amongthese are certifications for specialized operations, ProjectManagement Professional (PMP) certifications, certificatesin reliability technology training, risk management training,greenhouse gas internal auditor training, as well as certificatesfrom courses on radiopharmaceutical technology and clinicalapplications in nuclear medicine.
During The Reporting Period, Our Training Data Related toHuman Capital Development is as Follows:
The total number of employees trained is7,340
The total training hours of employees are45,888
hours
The average length of training is
6.25
hours per personThe coverage rate of trained employees is
98.50
%
We strictly comply with the applicable laws and regulations ofthe countries and regions in which we operate, including theLabor Law, the Employment Rights Act, the Provisions on SalaryTransparency and Non-Discrimination and other relevant lawsand regulations, and during the reporting period, we continuedto optimize the performance-based compensation managementsystem, formulated a reasonable and perfect salary incentivemechanism according to the characteristics of differentpositions, and established an incentive clawback and bonusrecovery mechanism based on the sustainable developmentmanagement goals, and formulated systematic policies such asthe Employee Reward and Punishment Management System.We have developed a compensation structure that encompassesall employees, including base salary, variable pay and long-termincentives. We compare the salary levels with the market totimely update the salary framework for each job grade annually.Both variable pay and long-term incentives are directly linkedto the Company’s performance and the individual employeeachievements, aiming to drive the achievement for corporateperformance goals and continuously improve employeeperformance. Adhering to the concept of 'clear goals, results-oriented, and stimulating differences', we are committed tocreating a robust incentive mechanism for key employees,building an efficient, fair and motivating working environment,so as to retain and reward outstanding talents, and create aproactive and enterprising organizational atmosphere.The Company’s performance management system includes twolevels: organizational performance and individual performance.In the primary organizational level, we have established notonly overarching organizational performance objectives butalso delineated individual performance targets for those inleadership positions. At the secondary organizational levelsand below, our focus predominantly lies in the setting andimplementation of individual performance goals.
Compensation and Incentives
For the performance management system, we adoptthe scientific and efficient PDCA closed-loop process ofgoal setting, performance implementation, performanceevaluation, performance feedback results and application tostrengthen the relevance and effectiveness of performancemanagement and ensure that the potential of employees ismaximized. We conduct an annual performance evaluationmechanism for all employees of the firm every year. Throughthe evaluation system, we are able to objectively measure theperformance of our employees in achieving set goals, fulfillingjob responsibilities, demonstrating individual capabilities,and meeting sustainability performance goals. The evaluationresults are not only used for performance appraisal andsalary adjustment, but more importantly, as a reference foremployee development and growth, as well as sustainabledevelopment strategies, to provide employees and the Groupwith opportunities and directions for further improvement.At the same time, the evaluation results are also used bythe Management to continuously optimize and improve theperformance management system, ensure that it is closelyconnected with the Group’s overall development strategy, andpromote the maximum realization of employees’ potential.In addition, during the year, we implemented the Class IIRestricted Share Incentive Scheme, under which we plannedto grant 4,000,000 shares to the incentive recipients, of which3,741,900 shares were granted for the first time, covering 1,594incentive recipients. The scheme is aimed at enhancing thebonding between the Group and its employees, stabilizing thecore team and attracting outstanding talents.During the reporting period, our employee turnover rate was 9%,the retention rate of core and key technical talents was 97%.
Personal GoalSetting（P）
PerformanceImplementation
（D）
Performance
Evaluation
（C）
PerformanceFeedback and
Application（A）Employees and theirimmediate supervisorsagree on performancegoals at the beginningof the performanceyear. Simultaneously,we actively strengthenmanagers' teammanagementmetrics, focusing onorganizational capacitybuilding and strategicalignment with teamobjectives.
Managers andemployeescollaborativelysummarize and evaluatethe achievement ofgoals and set objectivesfor the following year.We have introducedcross-organizationalcomparisons, combiningformal assessmentsand value contributionsto ensure thecomprehensiveness andfairness of performanceevaluations.
Managers andemployees conduct amid-year performancereview, including goaladjustments, withboth parties promptlyupdating and confirmingany changes. Formalcommunicationoccurs at least onceevery six months toenhance sensitivityand responsiveness tomarket strategy shifts.
Based on evaluationresults, high-performingemployees areencouraged to use'Personal DevelopmentPlans' to align strengthswith company needs,enhancing careercompetitiveness.For those with lowerevaluations, managerswill discuss andcreate 'PerformanceImprovement Plans'to boost futureperformance.
covering incentiverecipients totaling1,594The Class II Restricted ShareIncentive Scheme grants
3.74
PDCA Regular Performance Assessment and Feedback Mechanism
%The retention rate ofcore talentspeoplemillion shares
EmployeeCommunicationand Interaction
United Imaging Healthcare places great emphasis on employeefeedback, soliciting opinions through various methods. Wehave established diverse channels for feedback submission,including workers' congresses, among others. Additionally, weutilize official websites, internal notices, email, and internalcommunication tools to convey relevant methods of opinioncommunication and feedback to employees.We allow employees to submit feedback anonymously andstrictly protect the confidentiality of employees' personalinformation and feedback. During the feedback processing,we rigorously adhere to confidentiality protocols, limit dataretention periods, and ensure the security of employees'personal information. Designated departments, such as thetrade union and HR department, regularly process and respondto employee feedback to foster effective communicationbetween different levels of the organization and continuallyimprove the feedback mechanism.
To gain a deeper understanding of the operational andmanagerial status quo at United Imaging Healthcare, weregularly conduct employee satisfaction surveys to evaluatethe effectiveness of our human resource management, identifypotential issues, and implement improvement measures. Thesurvey results indicate a high level of employee satisfaction withthe Company's work environment, benefits, and managementstyle. Employees positively assess the benefits and trainingopportunities provided by the company and express highregard for the leadership team and their colleagues. Theseresponses reflect the Company's commitment to and valuefor its employees, fostering a positive work atmosphere andteam spirit. Moving forward, we plan to continue collaboratingwith third-party consulting firms to ensure the professionalismand objectivity of our surveys, further enhance employeesatisfaction, and promote the long-term stable growth of thecompany.
Employee AppealsEmployee Satisfaction Survey
Creatinga FulllingWorkplaceThis year, United Imaging Healthcare has established the'uCARE' non-material incentive system that encompassesall full-time employees, covering four key areas: health care,career companionship, recognition and commendation, andcommunication and connectivity. Through a diverse array ofnon-salary benefits, we aim to foster a united, amicable, andharmonious working environment, thereby enhancing employeewell-being.In our quest to refine non-salary benefits and ensure aharmonious work-life balance for our employees, we havetailored a comprehensive welfare system grounded in theirneeds. Beyond the timely and full payment of basic salaries,statutory contributions to social security and housing providentfunds, we offer extensive commercial insurance policies for allemployees, including high-coverage accident and critical illnessinsurance, safeguarding their health and security. For employeesand recent graduates without personal housing in their worklocation, we provide dormitories, public rental housing, andrental subsidies to alleviate the burdens of rent, residence, andliving expenses. Moreover, in addition to statutory holidaysand annual leave, we offer additional leave arrangementssuch as annual service leave, parental leave, and paternityleave, attending to our employees' life and family needs. Byorganizing annual health check-ups, team-building activities, andpresenting festive gifts, we strive to create a more comfortableand enjoyable work and living environment for our employees.Our non-salary benefits system encompasses onboarding,anniversaries, marriage, housing provident funds, and more,underpinned by well-established policies to meet the diverseneeds and expectations of our workforce.
In terms of health care, United Imaging Healthcare providesall employees with additional commercial insurance, includingaccidental injury insurance and additional medical insurance,and conducts regular welfare medical checkups. During the year,we organized a series of health consultation and recreationalactivities, such as traditional Chinese medicine clinic, badmintontournament and basketball tournament, to show our care aboutthe physical and mental health of our employees. In addition,we regularly optimize our cafeteria catering and shuttle busroutes, conduct administrative satisfaction surveys, and provideour employees with a comfortable office environment andrecreational facilities like a gym.In terms of career companionship, we place great emphasison the professional development of all employees, organizingvarious activities such as World Book Day themed salons to
encourage continuous learning and growth. Furthermore, onsignificant holidays and at crucial milestones in employees'lives, we offer customized gift boxes and welfare allowances toenhance their sense of workplace well-being.In terms of recognition, United Imaging Healthcare rewardsoutstanding employees through quarterly stars and annualrecognition. In this year, we further launched the 'UIH badge',which is issued in the form of Lark corporate badge on theanniversary of an employee, to enhance the employee's senseof belonging and cohesion.In terms of communication, we provide each department withreunion allowances, support occasional trips and dinners, aswell as organize various kinds of special activities to strengthencommunication among employees and enhance team spirit.
EnsuringOccupationalHealthProtecting the occupational health of employees is an importantexpression of the Group's sense of responsibility. While pursuingeconomic benefits, we are committed to creating a healthy andsafe working environment, which not only helps to improve theefficiency of our employees, but also helps to establish a goodcorporate image, so as to be recognized by our employees andthe society.United Imaging Healthcare strictly abides by the requirementsof the Work Safety Law of the People's Republic of China, Lawof the People's Republic of China on Prevention and Control ofOccupational Diseases and other laws and regulations. In theQuality Handbook and the EHS Management Handbook, theCompany clearly defines the requirements for the control of theworking environment and the personnel's health, cleanlinessand dress code, attaches great importance to the protection ofthe staff's physical and mental health, continuously strengthensthe occupational health and safety management, optimizesthe management mechanism and process, implements themanagement initiatives, build a safe workplace and guardemployees' occupational health and safety.We continue to improve the occupational health andsafety management system, standardize and guide theimplementation of employees' health and safety protectioninitiatives. The Shanghai center and each ManufacturingFacility have formulated documents such as EHS ManagementResponsibilities and Occupational Health Management System,and reviewed them in a timely manner according to changesin external laws and regulations. This year, we furtherclarified the division of responsibilities of each departmentin the Occupational Health Management System, refined thespecific requirements for implementation, and ensured that
all employees fully understood the relevant guidelines withdetailed operational introduction and standard operatingprocedures. Our occupational health and safety managementsystem has passed a number of certifications and covers allemployees, including regular and part-time employees. As of theend of the reporting period, our Shanghai center and WuhanManufacturing Facility have obtained ISO 45001 certification andpassed the supervisory audits conducted by the certificationauthority, Wuhan factory has obtained the title of 'HealthyEnterprise' and declared 'Healthy Enterprise' at provincial level,and our Shanghai center was awarded the Level 2 enterprise ofsafety production standardization by the Shanghai EmergencyManagement Bureau.For the overall prevent of safety accidents, we continue tostrengthen our safety management mechanism and promotethe implementation of safety management measures. Wehave set up safety management teams in each department,responsible for conveying the safety requirements of thehigher authorities and promoting the full implementation ofsafety management initiatives within the department. Foroutstanding individuals or groups that actively participate inhealth and safety risk identification, prevention and response,we have formulated the 'Safety Improvement Proposals' andset up incentives such as 'EHS Advanced Departments' toenhance the enthusiasm of all employees to participate in safetymanagement. We have regularly assessed safety risks in theproduction through safety inspections and internal audits soas to detect problems and respond to them earlier. In addition,Changzhou Manufacturing Facility added a ray dose alarmdevice in the RT shielding room, paired with a dose monitoringsystem, when the radiation dose in the RT shielding roomexceeds the normal value , the alarm device will give a real-time alarm to remind the staff to take protective measures intime. Shanghai center held a forklift operation specification andskills competition to improve staff's safe operational skills, andhired a third party to conduct regular inspections of the powerdistribution system, high-voltage safety appliances, elevators,fire-fighting system, compressed air system and safety valves toensure the safety of the equipment.For special positions that may have occupational diseasehazards, we apply an occupational health management systemto closely monitor the physical health condition of employees at
Total number of hours lost dueto work-related injuries was2,466
New employees trainingcoverage rate reached
%New employees trainingcoverage rate reached
%Work-relatedincidents
Training sessions in Shanghaiheadquarter conducted
Training sessions in WuhanManufacturing Facility conducted
Accumulatedparticipants
Accumulatedparticipants1,026
various stages including pre-employment, during employment,and upon departure. We have also optimized and upgraded thesystem on the basis of the original medical examination filesand the guarantee of regular medical check-ups for employees.This year, we notify employees of their medical check-upresults through email and Lark, at the same time, a new onlineconfirmation feature has been added to improve the responsespeed of employee information confirmation, achieving efficientand convenient management of employees' occupational health.We actively raise the occupational health awareness of allemployees and create a working atmosphere of consciouslypreventing safety and health risks. In terms of training activities,we conduct company-level training for all new employees tohelp them quickly master the requirements of the Group'soccupational health and safety, and to raise their awarenessof and sensitivity to the prevention and control of health andsafety risks. According to business needs, we regularly conducttraining on special topics such as occupational health, radiationsafety and transportation safety to strengthen the knowledge
and skills of all employees in specific areas. In addition, eachdepartment conducts regular departmental training, includingstrengthening operating procedures, interpreting relevant rulesand regulations, and standardizing the wearing of protectiveequipment to minimize workplace accidents during operations.During the year, the Shanghai headquarter conducted 40training sessions with 1,026 participants, new employees trainingcoverage rate reached 100%, while our Wuhan ManufacturingFacility conducted 27 training sessions with 323 participants,new employees training coverage rate reached 100%. In termsof daily publicity, we set up occupational hazard bulletin boardsat workplaces and provided employees with occupationalhazard notification cards to help them understand the latestinformation on occupational hazards, potential health risks, andprevention of and responses to occupational diseases. In 2023,the Group reported zero fatalities due to work-related incidents,and the total number of hours lost due to work-related injurieswas 2,466.
In June 2023, United Imaging Healthcare organized a 'Safety Month' themed activityfor all employees, focusing on five themes, namely 'EHS Early Learning' 'Pioneer ofRisk Detection' 'Safety Empowerment Month' 'First Aid around You' and 'Safety SkillCompetition' to carry out training and publicity, to enhance the staff's awarenessof the requirements of the internal safety system, and to strengthen their responseability. At the same time, the Company launched an incentive mechanism to fullymobilize employees to participate in the series of safety month activities.
Case: "Shanghai United ImagingHealthcare Safety Month"
United Imaging Healthcare actively carries out the promotion of environment, healthand safety knowledge, and regularly publishes environment, health and safetyjournals on different topics, covering the interpretation of the latest regulations,sharing of safety knowledge and analysis of accident cases, so as to continuously raisethe attention of all staff to environmental health and safety-related issues.
Case: Issuing Environment, Health and Safety Journalsto Enhance Safety Awareness Among All Employees
In October 2023, Wuhan United Imaging Healthcare launched the creation of'Healthy Enterprise', set up a leading group of healthy enterprise with the mainperson in charge as the group leader, organized and promoted the establishmentand optimization of the system and regulations of 'Healthy Enterprise', the creationof healthy environment, the maintenance of healthy management and services aswell as the creation and propaganda of healthy culture. Passing the audit of thedistrict and municipal Patriotic Health Campaign Committee, Wuhan United ImagingHealthcare became 'Healthy Enterprise' in Wuhan in 2023.
Case: Wuhan United Imaging "Healthy Enterprise"Creation and Declaration Activity
Public Welfare andCharity,FulllingSocial ResponsibilityShouldering the corporate mission 'To Bring Equal Healthcare for All', United Imaging Healthcaretakes the initiative to fulfill its social responsibility by mobilizing medical resources to participate inpublic welfare activities, contributing to the delivery of healthcare to a wider range of social groupsand improving the sense of well-being of the society. In addition, we highly recognize the role ofmedical education in improving the health literacy of the whole population. Through diversifiedchannels, we spread health knowledge and introduce the use of medical devices to the public, andare committed to improving the health of the entire population and contributing to the continuouspromotion of the Healthy China Initiative.
Actively Engagedin Public WelfareUnited Imaging Healthcare always maintains a high sense of socialresponsibility in its business development, actively engages in publicwelfare and charitable causes, promotes the health and well-being ofthe public, and participates in a wide range of public welfare activitiesto contribute to the development of the community. During thereporting period, the group’s public welfare donation amounted toRMB 8.4865 million.
Case: Assistance to Gansu and Qinghai Provincesby Providing Medical Equipment toEarthquake-stricken Areas
United Imaging Healthcare is highly concerned about theeducation and development of young people in economicallydisadvantaged areas. By offering innovative courses andcreating scenario-based, experiential, and immersive scienceand technology innovation experience platforms, we cultivateand enhance the scientific and technological innovation literacyand awareness of young people. In 2023, we collaboratedwith the Shanghai Xinghua Education Poverty AlleviationFoundation to conduct a large-scale medical equipment coursefor some assisted students, explaining the types, principles,and application scenarios of medical equipment. We alsodemonstrated related equipment and software on-site,deepening the students' understanding.
Case: Assisting Disadvantaged Studentsand Popularizing Medical Knowledgeand PracticeOn December 18, 2023, a magnitude 6.2 earthquake occurred in Jishishan County, Linxia Prefecture, Gansu Province. Weimmediately donated urgently needed medical equipment to the Gansu Red Cross Society, including one mobile DR, onefloor-standing DR, 100 multi-parameter patient monitors, 30 bi-level positive airway pressure ventilation breathing machines,and three 12-channel ECG machines, with a total value of over RMB 3 million. At the same time, United Imaging Healthcare'safter-sales service team actively contacted hospitals in the disaster area to ensure the normal operation of CT and X-rayequipment, providing support and assistance to the disaster-stricken fellows to overcome difficulties.
United Imaging Healthcare donated RMB 500 thousand to theHainan Xinlu Yilu Medical Development Foundation, whichpromoted the publishment of the book The Development Historyof Radiation Oncology in China and related documentary. Thisdonation significantly promotes cultural exchange, disciplineconstruction, and knowledge popularization, contributing to thedevelopment of radiation oncology in China.
Case: United Imaging HealthcareSupported the Publication ofRadiation Therapy Journal
In 2023, the United Imaging Healthcare Europe team united outdoors to use their innovation andlove to manually construct a series of simple, cozy, and eco-friendly wooden shelters for dogs,humanity’s loyal companions. These shelters were then donated to the Prima-Vet animal shelter inChraplewnik, Poland. Part of these doghouses are utilized for enclosure training, offering comfort tothe dogs to assist them in better adapting to the training environments and achieving their trainingobjectives. The remaining shelters provide a comfortable place for the dogs to sleep, shelteringthem from adverse weather conditions.
Case: Equality and Care—Creating a Comfortable Homefor Furry Companion
The annual Rodeo Competition has become an iconic event in Houston, Texas, drawing millions ofattendees each year, including some of the world's most renowned recording artists. A significantportion of the proceeds from this event is allocated to educational initiatives for students in Texas,with the remaining funds distributed to other non-profit organizations or educational institutions.These resources support programs designed to acquaint young people with agriculture or pioneerheritage, thereby nurturing the related fields.In 2023, the United Imaging Healthcare US team demonstrated a keen interest in communitydevelopment by enthusiastically participating in the aforementioned event. This not only provideda congenial and supportive work environment for the employees but also allowed the company tocontribute its corporate strength to the development of the community.
Case: Actively Engaging in Community Activities to Fostera Culture of Friendliness and Mutual Support
Promoting Medical HealthKnowledge PopularizationWe focus on the popularization and promotion of medical healthknowledge, commit to raising public awareness of medicalissues, reinforcing health consciousness, and contributing tothe building of a harmonious society with equal healthcare. Weregularly publish health knowledge articles, providing readerswith accessible channels to understand medical knowledge andexpanding the breadth of medical popularization.Total views of popular science articles exceeds450,000
times
Number of followers exceeds
15,000
people
More than
articles were published
Promoting Knowledge on Medical Device UsageWe actively leverage our position as a leading high-end medicaldevice company by using various channels to spread the properuse of medical devices to the public, helping them to makescientific choices and use these devices safely, thereby reducingsafety risks and medical accidents and creating a securemedical environment. This year, we have provided the publicwith comprehensive introductions to our multi-core magneticresonance imaging system, digital brain-dedicated PET/CT, anddigital subtraction angiography machines, continuously broadenthe scope of knowledge on the use of medical devices.
Health Knowledge PublicityWe continuously make more efforts for health knowledgepublicity, aiming to guide the public in focusing on healthinformation and emphasizing disease prevention, therebyraising the overall health level of the population. This year, wereleased relevant articles on key occasions such as World CancerDay, World Heart Day, and Breast Cancer Awareness Month,introducing United Imaging Healthcare's advanced medicalequipment and sharing patient case studies to call on the publicto pay attention to the prevention of daily diseases.
United ImagingHealthcare WeChatOfficial Account‘Lianxingongzhen’
United Imaging HealthcareuSense CT WeChat OfficialAccount
United Imaging Healthcare'X ray U Shijie' WeChatOfficial Account
United Imaging HealthcareMeta MI WeChat OfficialAccount
United Imaging HealthcareWeChat Official Account'Fangliaoyouhuashuo'
Green Transformation,Adhering to CarbonReductionOur dedication to building a green enterprise and strengthening climate-relatedactions is the driving force for our sustainable development. We continue to upgradeour environmental management system, introduce a green and energy-savingproduction and operation model, and pay attention to global climate changes.While driving our own green transformation and high-quality development, we alsopromote the ecological progress.
Focus on EnvironmentalManagement
An effective environmental management ensures the implementation of environmentalprotection. We have established a well-organized environmental management system,which enhances our level of environmental protection, and can identify, evaluate andmanage potential environmental risks in a timely manner to mitigate the negative impactof our operations on the environment. These moves reveal our commitments andresponsibility for environmental protection to the public.Adhering to the Environmental Protection Law of the People’s Republic of China and otherlaws and regulations, as well as the provisions of regulatory agencies, we have formulatedthe Pollution Control Procedures to specify the management and control requirementsto prevent contamination of working environment, personnel or products. We activelyperform our environmental duties, reinforce the environmental management system, andimprove relevant working mechanism.
To operate in an eco-friendly manner, we have established a management structure withclear division of responsibilities. The senior leaders of the Group review and approve majorenvironmental protection decisions, QM EHS develops pro-environmental policies andmonitors their implementation, EHS engineers carry out specific tasks, and the responsiblepersons of the Administration Department and related departments implementrequirements on environmental protection. Personnel at all levels work together to achieveefficient management of work related to pro-environmental operations. In terms ofworking mechanisms, we conduct real-time monitoring and assessment of environmentalimpacts and set up an emergency response mechanism to ensure timely control anddisposal of environment-related incidents. During the reporting period, both our ShanghaiProduction Factory and Wuhan Manufacturing Facility were certified with ISO 14001environmental management system.
PracticeEco-friendlyOperationUnited Imaging Healthcare always lays emphasis on greenproduction and development, and conducts compliant disposalof wastewater, waste gas, as well as non-hazardous andhazardous wastes. We introduce diversified energy-saving andcost-reducing measures, efficiently utilize water resources, andstrengthen noise management to contribute to the low-carbonsustainable business.
Emissions ManagementWe strictly adhere to the Law of the People’s Republic of Chinaon the Prevention and Control of Atmospheric Pollution, the WaterPollution Prevention and Control Law of the People’s Republic ofChina, the Law of the People’s Republic of China on the Preventionand Control of Environment Pollution Caused by Solid Wastes, theLaw of the People’s Republic of China on Environmental ImpactAssessment, and other laws and regulations. The PollutantManagement Policy, the Hazardous Waste Management Policy,the Radiation Safety Management Policy, the General IndustrialSolid Waste Management Policy, and other internal policieshave been established and updated in a timely manner bythe Group. We have also stringently implemented the “threesimultaneity” requirement for each project, and regulated themanagement of greenhouse gas (GHG), wastewater, waste gasand other non-hazardous and hazardous wastes to diminish thenegative impact on the environment caused by emissions fromproduction and operation.In terms of GHG management, we have developed a carbonneutrality plan based on “dual carbon” strategic goals and ouroperations, raw materials and transportation. At the same
time, we have set aggressive targets for reducing greenhousegas emissions. Using 2023 as the baseline, by 2035, we aim toreduce the carbon emission intensity of Scope 1 and Scope2 by 50%.Additionally, we have implemented various carbonreduction measures,for our own operations, we configureadvanced energy conservation equipment to improve theefficiency of energy and resource, and gradually use renewableenergy sources. With regard to raw materials, we will adopt lowcarbon materials and take a part in advocacy organizations toexplore carbon reduction in materials under joint endeavor.For transportation, transport mode and logistics efficiencywill be optimized to promote carbon reduction. In order tofurther enhance the management of greenhouse gas emissionreduction, we will start the CDP (Carbon Disclosure Project)work in 2024 and will continue to implement emission reductionactions in conjunction with carbon neutral routes in the future.In terms of wastewater management, we strictly abide by therules of wastewater treatment and discharge standards andentrust third-party agencies with professional qualificationsto dispose of high-concentration production wastewater. Thedomestic wastewater, after grease filtration, is dischargedtogether with low-concentration production wastewater intourban sewage network. The Wuhan Manufacturing Facilityrecycles wastewater for secondary use by process based onboth wastewater treatment system and pure water system, thusachieving zero discharge of production wastewater.In terms of waste gas management, particulate matters andnon-methane hydrocarbon generated from production arepurified and treated before being discharged through theexhaust funnels. In order to meet the waste gas emissionstandards, we use UV photolysis and filtration methods (e.g., bagdust removal technology to deal with welding fume and otherparticles) and activated carbon to adsorb organic waste gases,and conduct regular inspection and maintenance of filtrationequipment. Third-party agencies are engaged to monitorwaste gas emissions to ensure that all indicators comply withthe emission standards of the locations where we operate. Inaddition, we regularly carry out specialized training programs toraise the environmental awareness of our staff and strengthentheir skills in waste gas treatment.In terms of waste management, we classify hazardous and non-hazardous wastes based on unified standards and develop
corresponding treatment measures. We standardize thecollection, storage and recycling of non-hazardous wastes bycategory in accordance with the General Solid Waste ManagementPolicy, and hire third-party professional agencies to dispose ofnon-hazardous wastes as per environmental requirements. Thedisposal processes of wastes are strictly monitored to ensureaccurate classification and compliant treatment. Hazardouswastes mainly comprise medical wastes, dangerous wastes andindustrial wastes generated during the production process, aswell as UPS batteries and fluorescent tubes for daily operations.To ensure safe and compliant treatment of hazardous waste,we have established clear classification criteria and set up thefire-, water-, explosion- and leak-proof hazardous waste storagewarehouses that meet environmental standards. Besides, wemake timely updates of the identification signs and hazardouswaste labels at hazardous waste storage sites in accordance with
the Standard for Pollution Control on Hazardous Waste Storage (GB18597-2023), the Technical Specification for Setting IdentificationSigns of Hazardous Waste (HJ1276-2022), and the Graphical Signsfor Environmental Protection - Solid Waste Storage (Disposal) Site(GB 15562.2-1995). We engage qualified third parties to recyclehazardous waste and conduct regular internal inspectionsand external audits on hazardous waste disposal. In 2023,Changzhou Production Site continued to implement the UIH-KH-162-221201 Compliance Treatment and Assessment Policies forEnvironmental Pollutants (Wastewater, Waste Oil, Waste Residue),which clarified the waste list, waste treatment guidelines, andthe job responsibilities for outsourced waste treatment. Underthe premise of strengthening environmental protection training,the base further implemented the supervision of waste disposal.
Direct (Scope 1) GHG emissions26,821.20
tCO
e
Indirect (Scope 2) GHG emissions49,054.77
tCO
e
GHG Emissions
Indirect (Scope 3) GHG emissions
204,947.41
tCO
e
Total GHG emissions (Scope 1 and 2)75,875.97
tCO
e
GHG emission intensity (Scope 1 and 2)
6.65
tCO
e/million RMB
Indirect (Scope 3) GHG emissions includes emissions from business travel, upstreamtransportation and distribution, downstream transportation and distribution, employeecommuting, purchased goods and services, and waste generated in operations.
2023 Indicators
The coverage includes Shanghai United Imaging Healthcare Co., Ltd. and its subsidiaries:
United Imaging Healthcare Poland Sp.z o.o., Wuhan United Imaging Healthcare Co., Ltd.,United Imaging (Changzhou) Healthcare Co., Ltd.
Hazardous WasteTotal hazardous waste
176.81
T
Hazardous WasteHazardous waste intensity
0.02
T/million RMB
Non-hazardous WasteTotal non-hazardous waste2,519.
T
Non-hazardous WasteNon-hazardous waste intensity
0.22
T/million RMB
Waste
2023 Indicators
Energy Management
In strict compliance with the Energy Conservation Law ofthe People’s Republic of China and other relevant laws andregulations, United Imaging Healthcare keeps exploring efficientenergy management methods and optimizing the energy usestructure based on actual operations. The Company implementsenergy-saving and consumption reduction initiatives in allaspects of daily operations and production, in a bid to minimizeenergy consumption and carbon emissions and contribute toachieving the national 'dual carbon' goals.We primarily use electricity, natural gas, gasoline, and dieselfor office administration and production. As our businessesexpand, we are considering exploring the possibility of usingclean energy. We continuously improve our energy managementsystem, assign special personnel to trace and record energyconsumption, and enhance the efficiency of various energysources, striving to reduce the negative environmental
impact of energy use. This year, we initiated organizationallevel carbon footprint management and established a GHGmanagement team responsible for the collection of activitydata on GHG emissions and accounting of GHG emissions atthe organizational level, fully understand the level of carbonemissions by category at the organizational level of thecompany, and lay a solid foundation for developing carbonreduction strategies and carbon reduction roadmaps.To ensure the effective implementation of the concepts ofgreen office and green production in the actual operationsand production, Shanghai Production Factory and otherManufacturing Facilities have taken a series of initiatives to saveenergy and reduce consumption in light of their actual situationsand vigorously promoted the construction of green industrialparks.
The coverage includes Shanghai United Imaging Healthcare Co., Ltd. and its subsidiaries:
United Imaging Healthcare Poland Sp.z o.o., Wuhan United Imaging Healthcare Co., Ltd.,United Imaging (Changzhou) Healthcare Co., Ltd.
Operating LocationEnergy Saving InitiativesChangzhouManufacturingFacility
WuhanManufacturingFacility
Production Process
Apply ultra-low temperature refrigeration system that adopts frequencyconversion strategy to save electricity, reducing electricity cost perworkstation by 41%.Refine the used and contaminated alcohol by utilizing the ethanolpurification system, saving 90% of the alcohol, approximately 45,000 liters.Use a three-dimensional warehouse to reduce the occupied area andimprove the efficiency of material requisition.
Adopt a lighting mode of staggered control of adjacent luminaires to meetthe lighting requirements without turning on unnecessary luminaires.Optimize work flow to reduce the production cycle of products and lowerenergy consumption.Internal turnover materials are recycled using wooden packing boxes andbags to avoid waste of packaging materials.Use AGV (Automated Guided Vehicle) for automatic item handling to reduceenergy consumption while ensuring efficient handling.ShanghaiManufacturingFacility
USManufacturingFacility
Refine the used and contaminated alcohol by utilizing the ethanol purificationsystem, saving 70% of the alcohol.Install energy-saving LED lights at each workshop of the factory, and exerciseseparate controls by using infrared body sensors in each workshop to reduceelectricity consumption.Add screw-type ground source heat pump units to make full use ofgeothermal energy.Retrofit the streetlights into solar streetlights to make full use of solar energy.
Assign special personnel to manage the lighting in the production area andturn off the power switch in time at non-productive times.
Daily Operations
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Energy saving in lighting: Prioritize the use of energy-saving equipment with 3C certification and energy-saving certification marks to reduce powerconsumption; employ lighting control circuits and install sound-activated and light-controlled switches to reduce non-essential power consumption; andadopt a mixed lighting approach in the logistics warehouses and office areas to make full use of natural light and save electricity for lighting.Energy saving in buildings: Equip the roofs of workshops and ancillary buildings with thermal insulation layers, and use energy-saving heat-insulatingmaterials with low heat transfer coefficients for the exterior walls to reduce energy loss, so as to effectively control the indoor and outdoor temperaturedifference while shortening the use time of air conditioners.Energy saving in equipment: Prioritize the use of high-efficiency and large-capacity energy-saving production equipment and adopt new technologies forenergy-saving and consumption reduction; prohibit the use of high-energy-consuming obsolete equipment; resolutely put an end to no-load operation inproduction; control the air-conditioning temperature of the entire Manufacturing Facility, and employ frequency conversion speed control devices for thesupply fans of air conditioners.Achieve full coverage of LED lighting in office areas, with motion sensor lights installed in some areas to improve electricity efficiency.Use a solar system in the dormitory buildings to provide hot water, achieving efficient utilization of clean energy.Adopt time control or light control for the street lights in the park to avoid unnecessary electricity consumption.Adopt an operating mode that stores cool air at night and releases cool air in the daytime in summer for central air conditioning at the workshop to achieveenergy savings.Conduct centralized control of the air conditioning temperature and airflow in office areas, with scheduled shutdowns at night.In terms of lighting, LED luminaires are installed in all office areas and production and R&D areas; motion sensor light switches are employed in the restroomsand elevator areas; and time control is adopted for the streetlights in the park.In terms of the use of air conditioning, the operating hours of air-conditioning are controlled following the Guideline for Operation Management of AirConditioning, with a multi-time scheduled shutdown timer for air conditioners in offices and an automatic on/off switch system for the air-conditioning BAsystem in the dining area of the cafeteria set up, respectively.In terms of equipment, water pump motors are replaced with energy-efficient motors, and high-energy-consuming motors are eliminated in a timely manner.In terms of restaurant management, the energy consumption of third-party restaurants is controlled based on a 7% turnover threshold as stipulated in thecontract, and gas alarms are set up in the kitchen to monitor and deal with natural gas leaks promptly.In terms of shuttle bus management, carbon emissions are controlled by adjusting the bus routes and encouraging green commuting among employees.Use sensor lights in office areas to reduceunnecessary electricity consumption.
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In 2023, we continued to advance the construction ofthe United Imaging Healthcare Medical IndustrializationDemonstration Base to create a leading green park,with good results achieved in various aspects. PhaseI of the park has obtained the energy managementsystem certification and the municipal-level greenfactory certification. Multiple energy-saving equipmentand devices have been optimized, e.g., water pumpshave all been replaced with energy-efficient motors.The ground source heat pump system has adopted aheat recovery mode to produce domestic hot waterwhen the air conditioners are producing cold air insummer. On this basis, the control logic is furtheroptimized, additional frequency converters areinstalled in water pumps, and mechanical valves arereplaced with electric valves to achieve off-peak powerconsumption and on-demand operation. The processcooling water system has been transformed from anopen system to a closed one to reduce circulatingwater loss, and the water pumps are equipped withfrequency converters to connect to the automaticcontrol system for energy consumption management.Phase II of the park is progressing steadily, with plansto build a smart park system and introduce the conceptof energy consumption management, which hasgradually achieved full coverage. Meanwhile, we aregradually establishing a photovoltaic system to activelyexplore the use of clean energy, and constructinga rainwater recycling system to achieve rationalutilization of water resources.
Total Energy Consumption Within the Organization280,489.24
GJTotal Consumption of Non-Renewable Fuel17,364.51
GJ
Energy Consumption
Power Purchased for ConsumptionPower consumption73,090,202.84
kWh
Gasoline3,706.97GJ
Diesel2,795.90GJ
Piped Natural Gas
10,861.63GJ
Energy IntensityInternal energy intensity
24.58
GJ/million RMB
2023 Indicators
The coverage includes Shanghai United Imaging Healthcare Co., Ltd. and its subsidiaries:
United Imaging Healthcare Poland Sp.z o.o., Wuhan United Imaging Healthcare Co., Ltd.,United Imaging (Changzhou) Healthcare Co., Ltd.
Water WithdrawalTotal water use in all regions
266,099
T
Water DischargeTotal water discharge in all regions266,099
T
Water ConsumptionTotal water consumption in all regions266,099T
Water consumption intensity
23.32
T/million RMB
Water Resource
Water ResourceManagementUnited Imaging Healthcare attaches great importanceto the protection of water resources, strictly complieswith the Water Law of the People’s Republic of China andother laws and regulations, and strives to incorporatethe awareness of water conservation into all aspectsof daily office operations. Our Shanghai ProductionFactory and other Manufacturing Facilities adhereto the concept of water saving, having formulateddifferentiated water consumption measures based onthe allocation of water resources at different operationlocations. Moreover, they also strictly regulatewater consumption behaviors to improve water useefficiency.In compliance with the requirements of the Circular ofthe State Council on Urban Water Supply, Saving Waterand Water Pollution Control, Changzhou ManufacturingFacility effectively implements various water-savingmeasures, such as the adoption of water-savingtechnologies, the promotion of cleaner production, theenhancement of waste water recycling, the launchingof water-saving publicity and the regular maintenanceof water-using equipment. Wuhan ManufacturingFacility monitors water consumption in real time andutilizes a rainwater recycling system to collect rainwaterto meet irrigation needs, thus realizing the recycling ofwater resources. Shanghai Production Factory conductsregular summaries of the water consumption data toensure timely identification and disposal of leaks.
In 2023, Wuhan Manufacturing Facility of United ImagingHealthcare improved its production process by installing anadditional underground circulating water pool for its circulatingcooling water system. In this way, the water after heat exchangecan be re-conveyed to the workshop for circulation and coolingafter heat dissipation in the circulating water pool, therebyeffectively replacing the use of tap water for cooling to achievea reduction in water consumption. This year, the water savingsamounted to about 40,000 cubic meters, and the comprehensivecost savings amounted to about RMB 144,000 per year.
Case: Wuhan Manufacturing FacilityRealizes Efcient Water Saving byImproving Production Process
2023 Indicators
The coverage includes Shanghai United Imaging Healthcare Co.,Ltd. and its subsidiaries: United Imaging Healthcare Poland Sp.zo.o., Wuhan United Imaging Healthcare Co., Ltd., United Imaging(Changzhou) Healthcare Co., Ltd.
Energy Management System Certification
NoiseManagement
Product Lifecycle CarbonManagement
We strictly comply with relevant laws and regulations such as theLaw of the People’s Republic of China on Prevention and Control ofPollution from Environmental Noise, as well as industry standardsincluding the Emission Standard for Industrial Enterprises Noise atBoundary and the Environmental Quality Standards for Noise. Weprioritize the use of low-noise equipment, actively implementnoise reduction measures, and conduct regular inspections andcontrols of the noise emissions at all factories, to ensure thatnoise emissions are within reasonable and compliant limits.
While focusing on energy management, United ImagingHealthcare actively leverages technological innovationadvantages. We also continuously strengthen energyconsumption management throughout the entire productlifecycle, practice a low-carbon concept and strengthen carbonemission management in all aspects, including product design,production packaging, logistics transportation, and clinicalapplication. By doing such, we hope to facilitate the realizationof the 'dual carbon' strategic goals. During the reporting period,the energy management activities involved in the R&D andproduction of medical imaging and radiotherapy productsobtained the energy management system certification certifiedby ZJQC, which highlighted our strong practice in productlifecycle carbon management.
We adhere to the green design concept and implement it intothe design and full life cycle management of our products.During the design process, the materials selected areenvironmentally friendly, recyclable, easy to disassemble andlabeled with information about the materials. As of December31, 2023, the recyclability rate of materials used of our 46 CE-licensed products is more than 85%, of which the recyclabilityrate of more than 50% products is 90%, such as steel, aluminumalloys and thermoplastics.In the production process, we continuously optimize theproduction techniques, employ micro-foamed injectionmolding to reduce the production steps, shorten the moldingtime, enhance the efficiency of sanding before painting, andreduce energy consumption during production. Meanwhile, wecontinue to optimize packaging materials, packaging design andpackaging technologies, innovate our design based on productcharacteristics to enhance fit-to-product packaging, and reducethe waste of packaging materials. In the selection of packagingmaterials, we strictly adhere to the relevant requirements of theEU Packaging and Packaging Waste Directive (94/62/EC), advocatethe use of recyclable packaging materials (the proportion of therecyclable packaging materials for MRI products exceeds 50%),and avoid the use of plastic packaging (the total weight of plasticpackaging materials accounts for no more than 2%).In product transportation, we pay great attention to energyconsumption management in the logistics process. Taking theMRI system as an example, we vigorously adopt cold chain
transportation for MRI products to reduce the demand andloss of liquid helium. In 2023, the cold magnet shipmentscovered 39 countries and regions worldwide, saving 450,000Lof liquid helium. During the reporting period, we reducedliquid helium consumption by more than 15%. At the sametime, we continuously updated and optimized our modes oftransportation in the supply chain,to build a global supplychain system through technological innovation in cold chaintransportation of MRI products. In 2023, our imported materialsaregradually shifted from air transport to sea transport.Thisyear, we greatly increased the proportion of sea freight from7% to 42% and effectively improved the resource utilizationefficiency of our supply chain. For transportation, we usecorrugated boxes instead of wooden crates, and this year,we reduced wood consumption by 32 tonnes and packagingweight by 76%. In addition, we design product transit packagingaccording to the logistics characteristics to enhance the recyclingrate of packaging and reduce packaging waste.In the clinical application, we continuously improve energyefficiency. Taking the MRI system as an example, we arecommitted to reducing electricity costs while ensuring the clarityof imaging. We enhance the energy efficiency in the use ofthe MRI system through various green technology sequences,green gradient modes and green cooling systems, which canreduce electricity consumption by 71,540 kWh per year. Theseefforts can significantly reduce the electricity consumed by ourcustomers, thus effectively minimizing their carbon footprint.
The proportion of recyclable packagingmaterials for MRI products exceeds
%
During the utilization of MRI systems, energyconsumption can be annually reduced by71,540kWh
Climate change has become one of the global hot topics, andits impact on corporate production and operations is becomingincreasingly significant. To this end, strengthening climate actionhas gradually become a focus of attention for various industries.Adhering to our green commitment, United Imaging Healthcarehas made sustained efforts to enhance operational energymanagement to help mitigate climate change and promote theimplementation of green operations, responses to extremeweather and other climate change response measures. In thisway, we seek to lead the whole industry in increasing awarenessand ability to respond to climate change-related issues, andwork together with all stakeholders to practice the concept ofsustainable development for a better homeland.
Focus onClimate Change
Response to Extreme WeatherTo enhance the capability to respond to extreme weather eventssuch as typhoons and floods, the Shanghai Factory and allManufacturing Facilities have formulated internal managementdocuments, such as the Emergency Plan for Flood Control. Theyalso conduct real-time monitoring of extreme weather eventsand formulate practical and effective response measures andpost-disaster recovery programs for different types of disasters,aiming to minimize the negative impact of climate change onthe Group’s production and operations.This year, all Manufacturing Facilities carried out targeted riskidentification and took corresponding measures accordingto regional climate characteristics to improve their responsecapabilities to cope with climate risks. In response to summertyphoons, Shanghai Factory conducted regular inspections andmaintenance on facilities prone to loosening, strengthened talltrees, cleaned up drainage points in advance, and carried out
flood control drills in an orderly manner. In response to winterfrost, Shanghai Factory inspected the insulation condition ofoutdoor fire hydrants and pipelines before the cold wave andprepared flood and frost protection materials in advance. WuhanBase is equipped with flood control baffles, sandbags rainwaterdrainage pumps, and a rainwater collection system to collectrainwater and prevent flooding. Changzhou ManufacturingFacility regularly evaluates potential climate risks and developspreventive measures, maintains close contact with governmentsectors to obtain timely meteorological warning information, soas to adjust operational arrangements in advance according toclimate change trends. Besides, it conducts emergency drills andclimate change-related training for employees, and preparesemergency supplies in advance to ensure adequate materialreserves in case of extreme weather. All Manufacturing Facilitieshave taken several measures to prevent business interruptionscaused by extreme weather.
As a medical equipment enterprise, we pay extra attentionto the proper use and maintenance of equipment underextreme weather conditions to prevent equipment failure,operational interruptions and other risks caused by extremeweather. We clearly define the temperature and relativehumidity requirements for the normal operations of equipmentsuch as MR, CT, MI, XR, and RT, to provide a reference for thedevelopment of anti-freezing preventive measures. For MRequipment, we have issued a notice for safe operation, includingthe advance preparation of backup power for large-scaleequipment, checking whether the alarm and error reportingfunctions are equipped in the primary water-cooled internal unitof the MRI equipment and whether anti-freeze measures areimplemented for the primary water-cooled outdoor unit.
Responsible Governance,Standardizing OperationsUnited Imaging Healthcare regards responsible governance asa core element of the Group’s steady development. We adhereto the business ethics requirements, establish a complete andefficient compliance management system, and continuouslystrengthen the construction of a compliance culture. Besides,we attach importance to enhancing information securitymanagement, practicing responsible marketing, protectingintellectual property rights, and strengthening risk prevention
and control capabilities, resolutely ensuring the implementationof responsible governance in an all-round way. While strictlyregulating our business practices and promoting the sounddevelopment of the Group, we take it as our responsibility tocreate a favorable market environment and lead the entireindustry to improve responsible governance, hence creatingsocial value based on the attributes of the medical deviceindustry.
PracticeCompliantOperation
United Imaging Healthcare fully understands the significance ofcompliant operation for the Group’s sustainable and high-qualitydevelopment. We comply with relevant laws and regulationsand adopt scientific compliance management measures to helpcreate an industry environment with high ethical standardswhile actively responding to the regulatory policies of themedical device industry and improve the risk management.We strictly abide by local laws and regulations in the placeswhere we operate, such as the Anti-Unfair Competition Lawof the People’s Republic of China, the Anti-monopoly Law of thePeople’s Republic of China, and the U.S. Foreign Corrupt PracticesAct (FCPA). Additionally, we actively respond to revisions andupdates to national laws and promptly review the applicabilityof our internal policies. We develop and continue our effortsto establish a sound compliance system and strengthen theimplementation of policies and regulations such as the Anti-Corruption Policy , the Business Conduct Guidelines, and theConflict of Interest Policies.The Company has established a Compliance Committee,a Disciplinary Committee, a Quality Committee and otherorganizations led by the chairman of the Board of Directorsto supervise and manage the company's business ethics,and the Internal Audit Department conducts annual auditsand supervision of the business ethics of all employees andorganizations in the places where it operates, so as to ensurecompliance. During the reporting period, the Group did not haveany legal proceedings related to corruption.Among them, the Compliance Committee of the Group, whichcomprises anti-corruption working group, data compliancegroup and export control group, is responsible for overseeing,evaluating and managing compliance-related issues. The United
Imaging Healthcare aims to promote the rules, regulations andrequirements in respect of anti-corruption and anti-commercialbribery, anti-unfair competition, prevention of conflict of interestand data privacy protection. In doing so, we seek to ensure thatall our staff adhere to compliance requirements and high ethicalstandards and act in good faith.We continue to strengthen the internal supervision to ensurethat our business activities comply with the Group’s rules andregulations as well as national laws and regulations, and tosteadily improve the business management. This year, westrictly followed the relevant national auditing regulations andstandards and formulated and issued the Internal Audit Systemin light of the actual situation of the Group to ensure that theinternal audit covers all business links related to the group'sbusiness activities and financial reporting, clarify the specificwork responsibilities of the audit department to carry outinternal audit, including inspecting and evaluating the integrity,rationality and effectiveness of the implementation of theinternal control system, audit the economic activities of internalinstitutions, holding subsidiaries and other shareholdingcompanies with significant influence, and to improve thequality and efficiency of internal supervision and assist in theestablishment and improvement of anti-fraud mechanisms. Inaddition, we issued a series of documents including financialreport audits, expense reimbursement audits, compliancefee audits, in an effort to standardize the management ofinternal control audit projects. Our audit department regularlyaudits and evaluates the mechanisms and implementation ofanti-corruption efforts. Based on the audit findings, it offersrecommendations for the establishment, improvement, andexecution of anti-corruption policies.We are determined to achieve all-round control over corruption,commercial bribery, illegalities for personal gains and othermisconducts of corruption, and create the environment wherethe staff do not have the audacity, opportunity, or desireto become corrupt, so as to resolutely deter and preventcorruption. In terms of employee management, employees arerequired to sign the Employee Integrity Statement during theironboarding process. The code of conduct and punishment forinfringement are specified in the Employee Handbook to cultivatethe compliance awareness of our employees. Personnel inmajor and key positions shall sign the Integrity and Self-discipline
Commitment and receive assessment of compliance performanceto prohibit their misconduct. For business management, weattach great importance to the standard procedures of businessapproval, and require strict implementation of the compliancerequirements in approval policies and procedures. We preventthe business risks through various means such as strengtheningcontact approval, standardizing contract templates andimproving the legal documents. Regulatory efforts on businessconduct are stepped up by establishing a sound institutionalsystem and implementing compliance documents to improvethe quality and efficiency of compliance management.Moreover, we actively incorporate business partners into ourcompliance management system. Suppliers and dealers arerequired to sign the Supplier Ethics and Compliance Commitmentand the Distributor Code of Ethics, so as to jointly create abusiness environment featuring integrity and honesty.We encourage employees and all stakeholders to superviseour business ethics performance, and we have made publicreporting channels such as E-mail and hotline through internalsystems and E-mails. To understand, verify, and investigaterelevant matters, United Imaging Healthcare encourageswhistleblowers to provide accurate and effective contactinformation when reporting illegal or non-compliant activities.United Imaging Healthcare also respects the decision ofwhistleblowers to withhold personal information (such as name,department, or organization) and contact details for their ownsafety when making a report. Our specific reporting channelsare as follows:
This year, we continued to improve our reporting managementsystem and expand reporting channels, encouraging thesupervision and reporting of misconducts across the Group. In
addition, the Group is establishing a compliance supervisionplatform to create a more transparent reporting environment.Taking reporting clues seriously, we launch an investigationupon the receipt of reporting and then handle the relevantviolations and personnel according to the regulations.During the reporting period, we continually refined ourWhistleblower Protection Policy , clarifying protectionrequirements for whistleblowers, strictly prohibiting any formof retaliation, and striving to create a safe and reliable reportingenvironment.The Group has strengthened the development of complianceculture and anti-corruption education. Regular compliancetraining, covering key topics such as code of business conduct,bribery and corruption, internal fraud, conflict of interest, isprovided to marketing employees, employees in key positionsengaged in external communications and business partners toenhance their integrity awareness. We also actively respond tothe national call of anti-corruption in medical sector by providinganti-corruption, anti-fraud and other business ethics standardsand laws and regulations training to all employees (includingregular employees, interns, part-time employees, outsourcedemployees and dispatched workers), in order to build up theculture of integrity and honesty, with a coverage rate of 100%.At the same time, our external partners, including alldistributors and suppliers, are also engaged in integrity trainingfor a clean cooperation. This year, we held 30 sessions of anti-corruption training with over 8,000 participants, covering 100%of employees, 100% of executive suite and 100% of dealers.
※Anti-Corrucption Polic：
https://www.united-imaging.com/-/media/uih/pdf/investor/20240409/anti-corruption-policy-of-united-imaging-healthcare.pdf※Whistleblower Protection Policy: https://www.united-imaging.com/-/media/uih/pdf/investor/20240409/whistleblower-protection-policy-of-united-imaging-healthcare.pdf
Reporting email
UIH_Compliance@united-imaging.comReporting phone021-67076619
Prevent DataRisksUnited Imaging Healthcare is committed to safeguarding theprivacy and information security of all stakeholders. We seekto avoid negative impacts and business losses caused byinformation security incidents through data risk prevention andcontrol. The aim is to increase the confidence of our consumersand partners and enhance the Group’s competitiveness in theindustry. Furthermore, we keep optimizing our own approach todata security management, and strive to work together with theentire industry to promote the sustainable development of thedigital economy and the information society.We strictly abide by the laws and regulations including theData Security Law of the People’s Republic of China, the PersonalInformation Protection Law of the People’s Republic of China,the Cybersecurity Law of the People’s Republic of China, and theGeneral Data Protection Regulation of the EU (GDPR), and activelyact upon the regulatory requirements such as the Guidelinesfor Registration Review of Medical Device Cybersecurity in China.During the reporting period, we updated and published aseries of internal policies such as the Management Policy ofInformation Security and Privacy Protection, the Regulations onPrivate Data Management, the Regulations on Private Designs,and the Regulations on the Assessments of Information Asset Risksand Privacy Impact. Policies on privacy management were alsoadded to strengthen our information security management.This year, we developed the Privacy Data Compliance SystemManagement Manual and established a management framework
covering domestic, international, and cross-border privacy datacompliance to enhance information security protection.In our business operations, the security of customers’ privacyhas a profound impact on our stable development. Theestablishment of a sound privacy and information securityprotection mechanism will effectively enhance the quality ofthe Group’s data risk management, reinforce our ability tohandle data risks and fully safeguard the rights and interests ofcustomers. Therefore, the management of customers’ privacydata is a vital part of the overall privacy data compliancemanagement system. We stringently adhere to variousmanagement policies and policy requirements, collecting,storing, using, and transmitting relevant privacy data only whennecessary and for legitimate purposes. We set up correspondingtechnical, organizational, and management measures basedon best practices in the industry to ensure data security and tocreate a reliable and compliant data processing environment.With these efforts, the privacy data of our customers is fullyprotected. During the reporting period, the Group had noleakage of customer information.The Group has set up a top-down information securitymanagement organizational structure with the InformationSecurity and Privacy Protection Supervision and ManagementCommittee as the supreme decision-making organ, the Companyand Product Information Security and Privacy ProtectionLeading Groups as the management and review organ, whilethe departments and employees as the executive level. Alllevels in the structure strictly perform their duties specified bythe Management Policy of Information Security and PrivacyProtection to promote efficient operation of the managementsystem. During the reporting period, the Information Securityand Privacy Protection Supervision and Management Committeeheld 2 meetings to conduct analysis and make decisions on theinformation security risk and privacy protection matters.
Information Security Management Organizational Structure of United Imaging Healthcare
Decision-making level
Information Security and Privacy ProtectionSupervision and Management Committee
Management and review level
Company Information Securityand Privacy Protection Leading Group
Product Information Securityand Privacy Protection Leading Group
Develop the information security and privacy protectiondevelopment strategy of the CompanyApprove relevant policy filesAssign and assess the information security and privacyprotection work
Plan and build information security and privacyprotection management system of the CompanyDevelop relevant internal policesOrganize, coordinate, supervise and check specific workReport to the Supervision and Management Committeethe implementation of the work
Executive level
Quality ManagementDepartmentPlatform MaintenanceCenterApplication SoftwareInformation Security andPrivacy Protection GroupProduct InformationSecurity and PrivacyProtection Leading GroupsLegal and ComplianceDepartmentInformation TechnologyDepartmentInformation SecurityDepartmentInformation Security andPrivacy Protection OfficersU+ Information SecurityCapability Center
By the end of the reporting period, United Imaging Healthcare had obtained certifications of theInformation Security Management System (ISO 27001), Personal Privacy Protection System (ISO27701), Cloud Service Information Security Management System (ISO 27017) and other systems.This year, we passed the supervisory audit and certification renewal audit. Meanwhile, UnitedImaging Healthcare’s North American Corporate Headquarters carried out the security assessmentcertification according to the National Institute of Standards and Technology CybersecurityFramework 2.0 (NIST CSF2.0) to safeguard the security of information and privacy in all aspects.
Information Security Management Systemand Service Qualication
ISO 27001 Information SecurityManagement System Certification
ISO 27701 Personal Privacy ProtectionSystem Certification
ISO 27017 Cloud Service InformationSecurity Management System
ISO 27018 Public Cloud PrivacySecurity Management SystemCertification
ISO 27799 Medical Health and SafetyManagement System Certification
ISO 20000 IT Service ManagementSystem Certification
CCRC Information Security ServiceQualification Certification
With the focus on data security, application security, hostsecurity and network security and other major aspects, westrengthen information security management and improvethe multiple-level and diversified information security controlsystem in an all-round way to effectively prevent and controldata risks and safeguard network security.
We adopt multiple measures to ensure the security of users’privacy data. In terms of security technology, we regularlyorganize special penetration tests and network tests, andparticipate in the Shanghai “Panshi Operation” NetworkProtection Activity to reinforce the network security structureand improve network security protection tools and performance.In terms of compliance, we regularly assess the level of privacyand security protection of our customer service tools accordingto local laws, and publish supporting policies to continuouslyimprove the privacy protection. In overall data layout andmanagement, we have formulated a plan for the deploymentand cross-border transmission of the Group data. Accordingto the requirements of local laws and regulations as well asthe best practices in the industry, we have also built the legaland technical frameworks for data sharing and transmission,which are adapted to our business development. We have alsoimplemented plenty of technical and organizational measuresto ensure the security and compliance of data transmission.Regarding business operations, we strive to incorporate thecomplete institutional requirements and external legal opinionsinto our practical measures, establish compliance awareness ofcustomer privacy protection among front-line staff, and strictlycontrol every aspect of information security management.
Data securityprotection
Data integrity and authenticityprotectionAnonymity of sensitive informationHard disk data encryptionData transmission encryptionApplication securityprotection
User authentication andauthorizationUser access security protectionEmergency access supportedApplication whitelistingAudit logSecurity scanning
Operating system securityreinforcementAnti-virus softwareRegularly updated virus databaseRegularly updated security patchesTrusted machine certificatesFirewallSecure encrypted connectionNetwork whitelistingNetwork access mechanism24/7 monitoring
Host securityprotection
Network securityprotection
The compliance rate of personalinformation protection and control was
%
Number of information securityseminars conducted
The completion rate of annual review ofcrucial permissions for business systems was
%
The scanning rate for security breachesin the Group’s critical servers was
%
The coverage rate of informationsecurity publicity activities was
%The ISO Information SecuritySystem covered
basesThe number of personal informationleakage incidents was
Participants2,754
Furthermore, we periodically conduct risk assessment of information security and privacyprotection as required by the ISO 27001 system, identify potential risks of non-compliance in atimely manner, and formulate risk mitigation strategy according to three levels (high, medium andlow) of risks. Management process and contingency plans have been developed for informationsecurity and privacy protection in accordance with ISO 27001 in order to shorten response time torelated incidents and improve emergency response capabilities. During the reporting period, theGroup had no information leakage incidents.To raise the attention of all employees on information security and privacy protection, we organizeon-line and off-line lectures and training sessions to share information security knowledge andimplement the information security credit point-based system at the department level.In addition, employees’ vigilance of information security is tested through information securityexams and phishing email tests, in a bid to continuously strengthen their awareness of informationsecurity and carefully prevent the risk of information leakage.
United Imaging Healthcare launched the information security credit point-based and rankingactivities to strengthen the information security awareness across departments and improve theinformation security protection of the Group. The information security credit ranking was dividedinto four categories, i.e., 'trustworthy', 'basically trustworthy', 'credit deficiency', and 'serious creditdeficiency', with each level subject to group supervision. Extra points were given to employeeswith sound information security performance, while points were deducted for information securityviolations as a way to increase employee engagement and reduce the possibility of informationsecurity incidents.
Case: Information SecurityCredit Point-based Management
United Imaging Healthcare has organized the 'Information Security Month' event for six consecutiveyears, encompassing all employees to continuously strengthen the overall information securitycapabilities of the group. In July 2023, United Imaging Healthcare held the 6th 'Information SecurityMonth' event themed “Upholding Cybersecurity Bottom Line and Safeguarding InformationSecurity'. the Rock-solid Action for Network Protection, Information Security Points, InformationSecurity Creative Contest, Information Security Lectures, and Information Security KnowledgeCompetitions. Efforts were made to stimulate the enthusiasm of employees through a variety ofactivities, enhance the ability of employees in information security and privacy protection, andpromote all employees to actively participate in information security protection.
Case: "InformationSecurity" Month
Implement ResponsibleMarketingPursuing the idea of responsible marketing, we guarantee theauthenticity and reliability of the information received by ourconsumers. By doing so, we bend ourselves to building a reliablebrand image, improving customers’ recognition of us as well asthe domestic medical devices industry, and creating a favorablemarket environment. In order to ensure the full implementationof our marketing policy, we have formulated the ResponsibleMarketing Policy , which clarifies that the Group's marketingactivities should comply with the requirements of laws andregulations and the Group's internal systems. At the same time,we have established an executive-level Marketing ComplianceCommittee and an Ethics Committee to oversee and review thecompliance and ethics of our marketing activities.In addition, we have formulated the Code of Business Conductand Ethics and the Sales and Promotion Code of Conduct, clarifiedthe code of conduct for marketing personnel in sales andpromotion activities, and established a marketing systemcompliance team to regularly review and audit marketingcompliance to ensure the compliance of marketing activities.In addition, we have also established management measuressuch as the Information Security Management System and theChannel Management Regulations to strictly control the printingand external dissemination process of promotional materials toensure that the promotional content meets the requirements oflaws and regulations and is consistent with the actual business.
the People’s Republic of China and the Law of the People’s Republicof China on the Protection of Consumer Rights and Interests.In accordance with market supervision requirements andbusiness ethics standards, we vigorously implement responsiblemarketing and strengthen protection of consumers’ rights andinterests. We have also established the Sales Contract or OrderManagement Procedures to further standardize the internalprocess. To ensure the authenticity and reliability of marketingmaterials, we have developed the Marketing and PromotionDocument Control Process to standardize the processes toprepare, review, publish and archive the marketing documents.The preparation principles of product data sheets, productbrochures and other documents are also clarified to ensurethe consistency, accuracy and traceability of our marketing
contents and prevent any form of false marketing. Additionally,we ensure that our products meet regulatory requirements formarket entry and maintain strict quality control by obtainingdomestic registrations and filings for our products, internationalmarket certifications, and CE conformity certification for medicaldevices.※Responsible Marketing Policy: https://www.united-imaging.com/-/media/uih/pdf/investor/20240409/responsible-marketing-policy-of-united-imaging-healthcare.pdf
United Imaging Healthcare also organizes responsible marketingpolicy training and practical training for all employees toensure that employees fully understand and comply withthe requirements of responsible marketing, and maintainthe Group's brand image and market reputation. In additionto organizing and carrying out responsible marketing policytraining and practical training for all employees, United ImagingHealthcare also pays attention to the depth and practice oftraining. The training covers the concepts, principles andpractices of responsible marketing, with the aim of ensuring thatemployees are fully aware of and comply with the requirementsin order to maintain the Group's brand image and marketcredibility. The training course not only focuses on knowledgetransfer, but also focuses on the cultivation of practical skills.Through case analysis, role-playing and team discussions, etc.,employees are enabled to grasp the core concepts and methodsof responsible marketing in practice and apply them to theirdaily work. In the future, we will further refine and improve theresponsible marketing training system that involves all employeemembers, effectively enhancing their professional and senseof responsibility, and provide solid support for the sustainabledevelopment and market competitiveness of the enterprise.We strictly comply with the laws and regulations such as theAudit Law of the People's Republic of China, the Standards for theManagement of Enterprise Internal Control, the Advertising Law of
Consistency
The product information on intended use, functions andperformance indicators shall be consistent with the registeredinformation.AccuracyFor products or functions without relevant marketing authorization orregistration approval, their safety and effectiveness shall not be externallypublicized, and their marketing authorization or registration status shallbe marked.Traceability
The promotion information shall be clear and professional andsupported by data, and unfair competition shall be prohibited.
We adhere to a systematic and continuous responsible marketing audit and control process, andconduct regular marketing compliance audits annually, covering all Group operating entities. Theaudit process covers all aspects of marketing activities, including but not limited to the accuracyof promotional materials, the compliance of advertising, the ethics of sales practices, and thecompliance of marketing activities. The audit team consists of professionals who conduct acomprehensive and in-depth inspection and evaluation of marketing activities in accordancewith the audit standards and procedures established by the Group. The results of the audit areincorporated into the Group's management system, and the corresponding corrective action plansand improvement measures are formulated based on the audit results to ensure the legality,compliance and ethics of marketing activities. This systematic and regular audit and control processnot only helps to identify and correct potential problems and risks, but also improves the Group'smanagement level and brand image and enhances its market competitiveness.This year, we carried out 13 internal reviews, covering the aspects of product R&D, marketing,operation management, and headquarters functions to ensure consistency, accuracy andtraceability of marketing activities and improve the efficiency of responsible marketing managementprocedures.
We actively conduct worldwide regulatory publicity to ensure that the relevant personnelbetter understand the local regulatory requirements and are highly alert to potential violations.Additionally, we provide training on the responsible marketing system documents, covering thetopics of marketing materials control process, domestic product registration and filing, internationalmarket certification, and CE certification for medical devices and so on. With these efforts, we seekto strengthen the awareness of responsible marketing among all staff and protect consumers’ legalrights and interests.
Protect IntellectualProperty RightsUnited Imaging Healthcare regards the protection of intellectual property rights as a key task for thedevelopment of the Group. With the aim to safeguard our legitimate rights and interests throughreasonable means of intellectual property protection, we keep pushing forward technologicalupgrades and product optimization. During this process, while improving our core competitiveness,we are also stimulating market vitality. Besides, there is a close link between intellectual propertyprotection and consumer rights and interests protection. With this in mind, we are committed toproviding high-quality medical products to our customers.We strictly comply with the Patent Law of the People’s Republic of China, the Trademark Law of thePeople’s Republic of China and other laws and regulations. We also formulated the Basic Policy forIntellectual Property Rights Management, the Guidelines for Trademark Management, and the Guidelinesfor Software Copyright Registration on the basis of the Intellectual Property Management Manualand existing types of intellectual property rights. These documents have established a soundinstitutional basis for the protection of the Group’s intellectual property rights. The Group has setup the intellectual property management structure consisting of Intellectual Property ManagementCommittee, Innovative Product Evaluation Committee, Intellectual Property Department, andemergency group for major intellectual property disputes to ensure the effective intellectualproperty management. These organizations are responsible for the closed-loop management ofdifferent intellectual property rights, stronger protection of technological innovation achievements,and the enhancement of independent innovation capability.Taking into full consideration of factors such as business operations, market and regulatoryrequirements, we continuously optimize our patent layout and build a robust and efficient networkfor protecting patent rights to manage patents involved in various R&D projects. We have beenimproving our management and control system for intellectual property risks to identify potentialviolations on the intellectual property rights of others in a timely manner and to achieve two-waymanagement of intellectual property rights. In addition, with focus on patent right, trademarkright and other intellectual property rights, we take targeted measures for better management ofintellectual property.
Protection ofpatent right
Cover all product lines and technology R&D cycle in the patent applications for all products,achieving all-round planning of patent right.Adopt systematic and strategic approach for patent protection of core technologies and key products.Carry out pre-research patent protection for the most cutting-edge technology in the industry.Protection oftrademark right
Publish the Guidelines for Trademark Management to specify the responsibilities of each trademarkmanagement position.Incorporate trademark registration into the project plan and register at the appropriate time.Regulate the rules for the use of trademarks in business activities.Patent riskwarning
Analyze and evaluate the industry patent trends regularly, identify the potential risks, and takerelevant measures to avoid the risk of patent infringement.
We conduct strict regulation on the behaviors of our employeesand require them to sign the Confidentiality and Non-competeAgreement, to prevent the negligence in the management ofintellectual property rights due to leakage of commerciallysensitive information. We also carry out relevant training fornew employees, intellectual property department, and R&Dpersonnel and marketing personnel related to intellectualproperty rights, so as to continuously improve the awarenessand ability of all employees in intellectual property protection.This year, a total of 12 internal training sessions and 10 externaltraining sessions were conducted, covering all the employees ofthe Group.By the end of the reporting period, the cumulative numberof patent and other intellectual property applications filed byUnited Imaging Healthcare exceeded 9,900 pieces, of whichmore than 6,900 pieces were for application of inventionspatents. Furthermore, we had received more than 5,100intellectual property rights licenses, of which more than 3,000pieces were for invention patents. The specific intellectualproperty statistics are as follows:
Number of invention patentapplications6,900+
Number of invention patentsobtained3,000+The number of patent and otherintellectual property applications9,900+
Intellectual property rightsobtained totaled5,160
Invention patent9567296,9533,029Utility model patent
1261161,156842Design patentSoftware copyrightOthers
3641354263
33283282
105781,198744
Data in 2023By the End of 2023
Number of Applied
(Pieces)
Number of Authorized (Pieces)
Number of Applied(Pieces)
Number of Authorized(Pieces)
Total
1,2269679,9445,160
List of Intellectual Property obtained duringthe reporting period
※Others include 'work copyright' and 'trademark'.
Appendix
GRI Standards Usage Statement: United Imaging Healthcare reported the information referenced in this GRI content index from January 1, 2023, to December 31, 2023,according to the GRI standards. We are also actively responding to the United Nations 2030 Agenda, aligning United Imaging Healthcare's ESG management direction withthe global sustainable development vision for 2030, contributing to the achievement of the global goals for 2030.
Index of GRI Standards and United Nations Sustainable Development Goals (SDGs)
ContextManagement StatementAbout the Report
SDGs
Key Performance Indicators in 2023About United Imaging HealthcareSustainable Development Management
2-6
2-1, 2-2, 2-3
GRI Standards Disclosure Title2-11
2-9, 2-12, 2-13, 2-14, 2-16, 2-29, 3-1, 3-2, 3-3Healthcare Accessibility,Universalizing Welfare
3-3, 203Goal 3:
GOOD HEALTHAND WELL-BEING
Goal 9:
INDUSTRY, INNOVATIONAND INFRASTUCTURE
Goal 17:
PARTNERSHIPSFOR THE GOALSChanges in County AreaFrom the 'Belt and Road' to the Health RoadPromoting Greater Medical Equality Across the GlobeEnhancing Multi-party Linkage to Build a 'Talent Chain'
Introduction tothe Report
Sustainable DevelopmentManagement
Healthcare Accessibility,Universalizing Welfare
Technological Innovation,Driving Industry Advancement
Lean Quality Management,Ensuring Health of Life
People-oriented Approach,Fostering Employee Growth
Public Welfare and Charity,Fulfilling Social Responsibility
Green Transformation,Adhering to Carbon Reduction
Responsible Governance,Standardizing Operations
Appendix
Technological Innovation,Driving IndustryAdvancementBuilding a DiversifiedInnovation MatrixDriving Products UpgradeCultivating Innovation Ecology
3-33-33-3
Lean Quality Management,Ensuring Health of LifeEnsuring Product QualityBuilding Quality ServiceImplementing ResponsiblePurchasing
3-3, 4163-3, 4163-3, 204, 308, 414
2-3, 2-7, 3-3, 201, 402,405, 406, 408, 4093-3, 401, 4043-3, 401, 4043-3, 4013-3, 403
People-oriented Approach,Fostering Employee GrowthProtecting Employees' Rightsand InterestsEmpowering Employee GrowthEmployee Communicationand InteractionCreating a Fulfilling WorkplaceEnsuring Occupational Health
ContextContextSDGsSDGsGRI Standards
Disclosure Title
GRI StandardsDisclosure Title
Goal 3:
GOOD HEALTHAND WELL-BEINGGoal 4:
QUALITY EDUCATION
Goal 5:
GENDER EQUALITY
Goal 10:
REDUCED INEQUALITIES
Goal 8:
DECENT WORK ANDECONOMIC GROWTH
Goal 3:
GOOD HEALTHAND WELL-BEINGGoal 9:
INDUSTRY, INNOVATIONAND INFRASTUCTURE
Goal 3:
GOOD HEALTHAND WELL-BEINGGoal 9:
INDUSTRY, INNOVATIONAND INFRASTUCTUREGoal 12:
RESPONSIBLE CONSUMPTIONAND PRODUCTIONGoal 17:
PARTNERSHIPSFOR THE GOALS
Introduction tothe Report
Sustainable DevelopmentManagement
Healthcare Accessibility,Universalizing Welfare
Technological Innovation,Driving Industry Advancement
People-oriented Approach,Fostering Employee Growth
Public Welfare and Charity,Fulfilling Social Responsibility
Green Transformation,Adhering to Carbon Reduction
Responsible Governance,Standardizing Operations
AppendixLean Quality Management,Ensuring Health of Life
Public Welfare and Charity,Fullling Social Responsibility
Green Transformation,Adhering to Carbon Reduction
Actively Engaged in Public WelfarePromoting Medical HealthKnowledge Popularization
Focus on EnvironmentalManagementPractice Eco-friendly OperationFocus on Climate Change
3-3, 2033-3, 203
3-33-3, 301，
，
3-3，
，
，
Responsible Governance,Standardizing OperationsPractice Compliant OperationPrevent Data RisksImplement Responsible MarketingProtect Intellectual Property Rights
2-23, 2-24, 2-26, 2-27,3-3, 205, 2063-3, 4183-3, 4173-3
ContextSDGsGRI Standards
Disclosure Title
ContextSDGsGRI Standards
Disclosure Title
Goal 3:
GOOD HEALTHAND WELL-BEINGGoal 9:
INDUSTRY, INNOVATIONAND INFRASTUCTUREGoal 17:
PARTNERSHIPSFOR THE GOALS
Goal 3:
GOOD HEALTHAND WELL-BEINGGoal 6:
CLEAN WATER AND SANITATIONGoal 7:
AFFORDABLEAND CLEAN ENERGY
Goal 11:
SUSTAINABLE CITIESAND COMMUNITIESGoal 12:
RESPONSIBLE CONSUMPTIONAND PRODUCTIONGoal 13:
CLIMATE ACTION
Goal 16:
PEACE, JUSTICEAND STRONG INSTITUTIONS
Introduction tothe Report
Sustainable DevelopmentManagement
Healthcare Accessibility,Universalizing Welfare
Technological Innovation,Driving Industry Advancement
People-oriented Approach,Fostering Employee Growth
Public Welfare and Charity,Fulfilling Social Responsibility
Green Transformation,Adhering to Carbon Reduction
Responsible Governance,Standardizing Operations
AppendixLean Quality Management,Ensuring Health of Life