2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
01040710
020508
030609
报告前言
科技长安，勇担民族汽车品牌振兴重任
数字长安，推动智能制造与管理升级报告后记
责任管理
价值长安，推动转型升级高质量发展
奋斗长安，构建共创共享价值平台
树立抗疫标杆，率先复工复产伙伴长安，为客户提供
极致体验和服务
责任长安，共建美好家园
Preface
Technology Changan takes theresponsibility for national automobilebrand revitalization
Digital Changan promotesthe upgrading of intelligentmanufacturing and management
Afterword
Responsibility management
Valuable Changan promotestransformation and upgrading forhigh-quality development
Industrious Changan builds a platformfor value co-creation and sharing
Setting a model for the ght againstCOVID-19, taking the lead in resumingwork
Partner Changan provides customersabsolute comfortable experience andservices
Responsible Changan strives to build ourbeautiful homeland
06 管理者致辞
Manager's speech08 企业简介
Company prole12 公司治理
Corporate Governance
36 坚定不移打造民族汽车品牌
Unswervingly building national automobile brands39 掌握关键核心技术
Mastering key and core technologies46 持续发展新能源汽车
Continuing to develop NEVs
66 智能制造，打造行业标杆
Creating an industry benchmark with smart
manufacturing68 智能管理，推动数字化转型
Propelling digital transformation with smart
management
92 企业荣誉
Honors94 展望未来
Future positioning95 报告说明
Description
20 责任理念
Responsibility concept21 责任体系
Responsibility system22 责任沟通
Responsibility for communication
26 万众同心，共克时艰
Joining hands to ght against rough times30 拉动产业链，推动复工复产
Responsibility system33 防范化解供应链风险
Preventing and defusing supply chain risks
58 成为高质量产品提供者
Becoming a provider of high-quality products60 诚信服务“五大承诺”
Making "Five Commitments" of sincere services61 为客户提供极致体验
Providing customers best experience
82 绿色制造，守护绿水青山
Protecting lucid waters and lush mountains with
green manufacturing85 传递公益理念，弘扬志愿精神
Conveying the concept of public service, carrying
forward volunteer spirit
87 乡村振兴，脱贫帮扶
Promoting rural revitalization and poverty alleviation
目录
50 向智能低碳出行科技公司转型
Transforming into a low-carbon smart mobility
technology company
52 稳步提升经营质量
Steadily improving management quality53 打造经典产品，实现逆势增长
Creating classic products, bucking the trend
72 员工就业
Sta employment
73 薪酬福利
Salary and welfare
74 员工发展
Sta development
76 安全与健康
Safety and health
77 激发活力
Vitality stimulation78 文化生活
Cultural life
CONTENTSCONTENTS
2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
Preface
管理者致辞Manager's speech企业简介Company pro?le公司治理Corporate governance
报告前言
2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
2020年是极不平凡的一年。一场疫情带来的冲击和改变超乎所有人的想象，却让我们更紧密地联结在一起。这一年，我们勇担全产业链健康发展之责。坚持人民至上、生命至上，全力打好疫情防控攻坚战，第一时间向抗疫一线捐款1000万元，紧急生产负压救护车1.1万辆，自建口罩生产线，先后为合作伙伴捐赠口罩300万只，疫情防控实现“0”感染，并开展“拉、抢、逼”生产自救，率先推动5000多家全产业链经销商、供应商复工复产复市，全力消除和化解了2500余种进口物料保供风险。这一年，我们勇担民族汽车品牌发展之责。坚持自主创新，聚力打造经典产品，发布“方舟架构”计划，推动产品焕新、品牌向上，推出UNI-T、CS75系列、欧尚X7、欧尚X5等产品，全年销售突破200万辆，逆势同比增长13.1%，长安自主品牌销售150万辆，为民族汽车品牌发展贡献长安力量。这一年，我们勇担转型升级高质量发展之责。坚定第三次创业创新创业方向，加速推进“北斗天枢”和“香格里拉”计划，国内首发L3级自动驾驶量产技术，新能源稳健经营，开发出世界领先的“七合一电驱系统”“七合一长安智慧芯”，联合华为、宁德时代打造全新高端智能汽车品牌。我们把服务客户作为“一号工程”，坚守营销服务“五大承诺”，组建7000余名体验官，持续为客户提供暖心服务，在中国消费者协会4S店客户服务满意度评价中排名第一。我们开展“数字经营工程”，培育数字发展新动能，推动全价值链数字化转型。这一年，我们勇担企业公民之责。开展“脱贫攻坚，爱有新意”公益直播带货，带货金额超百万元。连续十年慰问长安希望小学，全年投入公益捐赠及扶贫资金2866万余元，做好云南泸西、砚山及重庆酉阳、彭水等地对口扶贫工作，在脱贫攻坚、兴农扶贫的进程中贡献长安力量。我们全面落实“六稳”“六保”要求，长安汽车董事长
管理者致辞
Manager's speech
全年新增各类就业9863人。我们不断满足人民日益增长的美好生活需要，携手政府与投资者，共同打造绿色智慧出行城市。这一年，虽然充满艰辛与坎坷，但面对困难与挑战，长安人和各界伙伴在一起，在严寒的冬日里，活出了春天般的自信和勃勃生机！
当前，全球疫情还在蔓延，百年未有之大变局加速演变，汽车产业链安全遭遇挑战，“软件定义汽车”成为大势所趋，汽车品牌核心竞争力、商业模式、产业形态发生颠覆性变革。长安汽车持续调整战略，清晰描绘2030愿景及“十四五”规划蓝图，坚定不移推进第三次创业创新创业，全力向智能低碳出行科技公司转型。使命在心，担当在行。2021年，站在百年新起点，面对五年新规划，长安汽车将始终肩负对客户、员工、合作伙伴、股东、社会的使命和责任，以“坚定转型、创新突破、数字驱动、提质增效”为关键，打好“十四五”开局第一仗，为实现中国汽车强国梦贡献长安力量，以优异成绩向中国共产党成立100周年献礼！长安行天下·明天更美好！
Chairman of Changan Automobile ZhuHuarong
The year 2020 has been a highly extraordinary year. The pandemichit us and changed our lives in a way that no one could imagine. But it alsobrought us closer together.In this year, we took the responsibility of the healthy development ofthe whole industry chain. We have put people and life ?rst, and made everye?ort to deliver good results in the prevention and control of the pandemic.We have donated 10 million yuan to the frontline of the battle against thepandemic and manufactured 11,000 negative pressure ambulances as fast aspossible. With our self-built mask production line, we have donated 3 millionmasks to our partners, realizing zero infections in the prevention and control ofthe pandemic. We also carried out a series of measures to resume production.We took the lead to facilitate work resumption for over 5,000 distributors andsuppliers of the whole industry chain, and made every e?ort to eliminate andresolve the risk of the supplying of over 2,500 kinds of imported materials.This year, we took the responsibility of developing Chinese nationalautomobile brands. We insisted on independent innovation, concentratedon building classic products, initiated the "Changan Auto Ark Architecture"project, and facilitated the upgrade of our products and brand. We launchedUNI-T, CS75 series, Oushang X7, Oushang X5 along with other products. Theannual sales exceeded 2 million units, growing against the trend with a year-on-year growth of 13.1%. Changan's independent brand sold 1.5 million units,contributing to the development of Chinese national automobile brands.This year, we took responsibility of transformation, upgrading andhigh-quality development. We established the direction of the Third BusinessVenture -- Innovation and Entrepreneurship Program, facilitated the "DubheIntelligent Program" and "Mission Shangri-La", launched the ?rst L3-levelautomatic driving technology in China, and realized sound development ofnew energy. We have developed the world's leading " seven-in-one electricdrive system " and "seven-in-one Changan Wisdom Core", and joined handswith Huawei and CATL to create a new high-end smart vehicle brand. Wehave taken customer service as the "No. 1 project", adhered to the "?vecommitments" of marketing services, and formed more than 7,000 customerexperience o?cial group to provide customers with heart-warming services,ranking ?rst in the customer service satisfaction evaluation of 4S stores bythe China Consumers Association. We carried out the "digital managementproject", cultivated new momentum for digital development, and facilitatedthe digitization of the entire value chain.This year, we took the responsibility of corporate citizenship. Wecarried out public welfare live commerce themed by " Poverty Alleviation andLove with New Ideas", with the sales volume exceeding 1 million yuan. Forten consecutive years, we have paid visits to Changan Hope Primary Schoolsand donated 28.66 million yuan for public welfare and poverty alleviation.
We conducted solid work in poverty alleviation in Luxi andYanshan in Yunnan, and Youyang and Pengshui in Chongqing,contributing to the process of poverty alleviation andagricultural development. We fully implemented requirementof the "six priorities" and stability in six areas, and created9863 jobs across the year. We continued to meet the people'sgrowing needs for a better life, and worked together with thegovernment and investors to build a city with green and smarttransportation.The year 2020 was ?lled with hardship, but facingdi?culties and challenges, Changan people and partners fromall walks of life stood ?rmly together, and have yielded positiveresults.With the spreading of the pandemic and the acceleratedchanges unseen in a century, the industrial chain of automotiveindustry has been challenged. "Software de?ned vehicles" hasbecome a major trend. The core competitiveness, businessmodel, and industrial form of automotive brands are undergoingdisruptive changes. Changan Automobile continues to adjust itsstrategy, clearly depicts the 2030 vision and the blueprint of the14th Five-Year Plan, ?rmly promotes The Third Business Venture- Innovation and Entrepreneurship Program, and makes everye?ort to realize the transformation towards a technologycompany symbolizing smart and low carbon transportation.We keep our mission in mind, and responsibility inour doing. In 2021, standing at the new starting point of thesecond centenary goal and the new “?ve-year plan”, ChanganAutomobile will always shoulder its mission and responsibilityto customers, employees, partners, shareholders and society,and take "?rm transformation, innovation breakthrough, digitaldrive, quality improvement and e?ciency enhancement" asthe key to ful?ll the "14th Five-Year Plan". We will contributeour strength to the realization of the Chinese dream of buildinga strong country in automobile production. We will delivergood results in 2021 as the gift to the 100th anniversary of thefounding of the Communist Party of China.Changan, A Better Tomorrow!
2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
长安汽车隶属于中国兵器装备集团有限公司，是中国汽车四大集团阵营企业，拥有 159 年历史底蕴、37 年造车积累，全球有 14 个生产基地、33 个整车、发动机及变速器工厂。始终致力于打造世界一流的研发实力，连续 5届 10 年居中国汽车行业第一。截止2020年，长安系中国品牌汽车销量累计突破1980万辆。推出了CS 系列、逸动系列、UNI-T、锐程CC等一系列热销产品，坚持“节能环保、科技智能”造车理念，大力发展智能新能源汽车。
2020年上市公司财务数据
发展历程
Financial Data of Listed Companies in 2020
Development
Changan Auto, a?liated with China South Industries Group Corporation, is one of the enterprises under China's four major automobile groups.With 159 years of history and 37 years of experience in automobile making, Changan has 14 production bases and 33 vehicle, engine and transmissionfactories worldwide. Committed to building world-class R&D strength, Changan has ranked ?rst in China's automobile industry for ?ve consecutiveterms (10 consecutive years). By the end of 2020, the sales of Changan's Chinese brand vehicles exceeded 19 million. Changan has launched a seriesof popular products, including CS series, Eado series, UNI-T and Raeton CC. Adhering to the automobile making concept of "Energy Conservation &Environmental Protection, and Smart Technology", Changan is vigorously developing smart new energy vehicles (NEVs).
In 2017, Changan announced its "Third Business Venture -- Innovation and Entrepreneurship Program". Besides, Changan has enhanced itsmanufacturing advantages, accelerated the improvement of its sci-tech capability, and pushed the company towards shared and ecological industriesto form an industrial company of "New Vehicles + New Ecology" by means of science and technology, characterized by "Intelligence and E-tron".
2017年，长安汽车发布“第三次创业创新创业计划”。强化制造优势，加快科技能力提升，以科技为手段，“智能化、电动化”为特征，推动公司向共享产业、生态产业发展，形成“新汽车+新生态”产业公司。
资产总额
Assets total
1209.16亿元
营业收入Revenue
845.66亿元
销售汽车Sales
200.4万辆
缴纳税额（含关税）Tax paid
48.04亿元
120.916 billion yuan84.566 billion yuan2.004 million units4.804 billion yuan
159年历史底蕴1862年，创建上海洋炮局，开启中国近代工业之先河
In 1862, the establishment of Shanghai Foreign Gun Bureau marked the beginning of modern Chinese industry.1863年，上海洋炮局迁往苏州，更名为苏州洋炮局
In 1863, Shanghai Foreign Gun Bureau moved to Suzhou and changed its name to Suzhou Foreign Gun Bureau.1865年，迁往南京，更名为金陵制造局In 1865, the Shanghai foreign artillery bureau moved to Nanjing and changed its name to Jinling manufacturing bureau.1937年，迁往重庆，抗战期间，为中国军队提供60%的武器弹药In 1937, the Shanghai Foreign Gun Bureau moved to Chongqing. During the Anti-Japanese War, it produced 60% of the weapons and ammunitionthe Chinese army brought in.
With a history of 159 years
37年造车积累37 Years of automotive research experience
2006年，成立意大利设计中心，开启长安汽车全球研发布局
2009年，成为中国汽车四大集团之一
2015年，长安品牌乘用车年产销突破100万辆
2019年，长安系中国品牌用户累计突破1800万2018年，长安系中国品牌用户累计突破1700万
1984年，进入汽车领域，生产出中国第一批小型汽车
2014年，长安品牌汽车累计销量突破1000万辆
2016年，长安汽车年销量突破300万辆
2020年，长安系中国品牌用户累计突破1980万辆
2017年11月，长安品牌汽车累计突破1550万辆
1958年，生产中国第一辆吉普车In 1958, Chang 'an produced China's ?rst jeep
In 2006, Chang 'an set up an Italian design center to open Chang
'an Auto's global research and development layout
In 2009, Chang 'an became one of the four major automobilegroups in China
In 2015, the annual production and sales of Chang 'an brandpassenger cars exceeded 1 million vehicles
In 2019, the total number of Chang 'an brand users in Chinaexceeded 18.7 millionIn 2018, Chang 'an Department's Chinese brand users
totaled 17 million
In 1984, Chang 'an entered the automobile ?eld and producedthe ?rst batch of cars in China
In 2014, the cumulative sales volume of Chang 'an brand cars
exceeded 10 millionIn 2016, the annual sales volume of Chang 'an vehicles
exceeded 3 million
In 2020, the total number of Changan brand users in China
exceeded 19.8 million
In 2017, Chang 'an brand cars totaled 15.5 million vehicles
企业简介
Company Pro?le
1011
2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
拥有 14 个生产基地、33 个整车、发动机及变速器工厂，42个合作海外国家和地区。
Changan Auto has 14 global production bases, 33 vehicle, engine and transmission factories, and covers 42 overseas countries and regions.
全球产业布局
GlobalEnterprise culture
global productionbases14个全球生产基地
overseas countriesand regions
42个合作海外国家和地区vehicle, engine andtransmission factories
33个整车、发动机及变速器工厂
近12万名专业服务人员 产品销往全球50余个国家 8700余家销售服务网点nearly 120,000 professional
service staffproducts are sold in morethan 50 countries
over 8,700 sales and
service outlets
海外共有6个工厂（6条生产线）其中：3个CKD工厂、3个SKD工厂
A total of 6 factories (6 production lines) abroadIncluding: 3 CKD factories, 3 SKD factories
企业文化
：嗅觉敏锐、目标坚定、主动担当、团结协作、极致效率
A Pioneering Leader, A Wolf-culture Changan：Sensitivity. Steadfastness. Initiative. Collaboration. E?ciency.
使命
价值观
愿景
道德自律
长安精神
行为准则
形象用语
Mission
Value
Vision
Ethics
Changan spirit
Code of conduct
Corporate Identity
引领汽车文明 造福人类生活
以客户为中心，提供极致体验和服务
以价值为导向，凭数据、业绩及行业标杆说话以产品为主线，持续技术领先，打造经典产品
以效率为优先，激发活力、追求卓越
打造世界一流汽车企业
诚信 廉洁 勤勉 负责
自我批判 主动担当 科学理性 创新创业
目标坚定 团结协作 高效行动
科技长安 智慧伙伴
To Lead Auto Culture and Build
a Better Life
Customer-centered premium experience
and services
Value-aligned, data-driven andperformance-based industry standardsProduct-based technologicalbreakthroughs for classic vehicles
Prioritizing e?ciency, stimulate vitalityand pursue excellence
To Be a Leader of GlobalAutomobile Industry
Honesty, Integrity, Diligence,Responsibility
Self-criticism, Initiative, Rationality, Innovation
Steadfastness, Collaboration, E?ciency
Technology Changan, Smart Partner
Preface
报告前言
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2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
长安汽车不断完善公司法人治理结构，以股东大会、董事会、监事会和经营层为主体结构的决策、监督和经营体系，运作水平持续提高和规范。全年先后召开股东大会5次，董事会会议17次，监事会会议10次，共审议通过150项议案，并通过公司专业委员会、职能部门、二级单位、分子公司、合资企业执行落实。
Changan Auto continuously improves the corporate governance structure, and the decision-making, supervision and operation system withthe main structure of the general meeting of shareholders, the board of directors, the board of supervisors and the management layer continue toimprove and standardize its operation level.The general meeting of shareholders was held ?ve times, the board of directors meeting was held 17 times,and the board of supervisors meeting was held 10 times. A total of 150 proposals were examined and approved, and implemented by the company'sprofessional committee, functional departments, secondary units, subsidiaries and joint ventures.Board of Directors朱华荣 董事长谭小刚 董事周治平 董事张 博 董事刘 刚 董事王 俊 董事张德勇 董事刘继鹏 独立董事李庆文 独立董事陈全世 独立董事任晓常 独立董事庞 勇 独立董事谭晓生 独立董事卫新江 独立董事曹兴权 独立董事
董事会
Board of Supervisors孙大洪 监事赵 军 监事王艳晖 职工监事罗 艳 职工监事
监事会
Management王 俊 总裁刘 波 执行副总裁何朝兵 执行副总裁李 伟 执行副总裁谭本宏 执行副总裁张德勇 总会计师叶 沛 执行副总裁赵 非 执行副总裁陈 伟 副总裁李名才 副总裁
经营层
Party-mass organizations朱华荣 党委书记王 俊 党委副书记
党群组织ZhuHuarong ChairmanWangJun President Zhu Huarong Party Secretary
WangJun Director
ZhangDeyong Executive Vice President
Wang yanhui Supervisor for sta?Luo Yan Supervisor for sta?
ChenQuanshi Independent Director
Li Mingcai Vice President
Zhou Zhiping Director
HeChaobing Executive Vice President
Yuan Mingxue Deputy Secretary
of the Party Committee and
Chairman of the Trade Union
Huazhanbiao Disciplinary
Committee Secretary
Zhao Huixia Supervisor
LiuJipeng Independent Director
Zhao Fei Executive Vice President
PangYong Independent Director
TanXiaogang DirectorLiuBo Executive Vice President
WangJun Deputy Secretary of
the Party CommitteeSun Dahong Supervisor
ZhangDeyong Independent Director
Ye Pei Executive Vice President
RenXiaochang Independent Director
LiuGang DirectorZhangBo Director
LiWei Executive Vice PresidentTanBenhong Executive Vice President
LiWenqing Independent Director
Chen Wei Vice President
TanXiaosheng Independent DirectorWeiXingjiang Independent DirectorCaoXingquan Independent Director
Yan Ming Chairman
袁明学 党委副书记
华騳驫 纪委书记
严 明 监事会主席
工会主席
组织机构
Organization
公司治理
Corporate Governance
Preface报告前言
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2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
党建领先Party building ?rst长安汽车党委下设20个基层党委，19个基层纪委，284个党（总）支部，党员10194名。
长安汽车党委坚持以习近平新时代中国特色社会主义思想为指导，增强“四个意识”，坚定“四个自信”，做到“两个维护”，贯彻落实“四心四好”党建思路，紧紧依靠和团结广大党员和全体员工，全面推进第三次创业，以高质量党建引领公司高质量发展。
深入学习贯彻习近平新时代中国特色社会主义思想、党的十九大及十九届二中、三中、四中、五中全会精神，把习近平总书记和党中央决策部署落实到公司战略、自主创新等具体工作中，明确了智能低碳出行科技公司新定位，切实发挥党委“把方向、管大局、促落实”作用。
坚持党建创造价值，把党建优势转化为经营优势，统筹疫情防控和复工复产，全力落实“16字”经营方针和“24字”应对策略，完成长安PSA、重庆铃耀、江铃控股、凯程汽车等五大改革项目，推进公司高质量发展。
贯彻落实“四心四好”党建思路，坚持全面从严治党，坚持党管干部、党管人才原则，层层压实党建工作责任制，基层党建工作结构化、体系化进一步提升，为第三次创业提供坚强保障。
Under the Party committee of Changan Auto, there are 20 grassroots party committees, 19 grassroots commissions for discipline inspection, and284 party (general) branches, with 10,194 party members.
Insisting on the guidance of Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era, the Party Committee of Changan Auto hasenhanced the "consciousness of the need to maintain political integrity, think in big-picture terms, uphold the leadership core, and keep in alignment",maintained "con?dence in our path, guiding theories, political system, and culture", achieved the "defense of the status of General Secretary Xi Jinpingas the core of the CPC Central Committee and the whole Party and the authority and leadership of the CPC Central Committee", implemented the Partybuilding thought of "maintaining the core, focusing on the center, winning employees' favor, and making concerted e?orts with partners", relied on andunited Party members and all employees to fully propel the third business venture, and to guide Changan's high-quality development with high-qualityparty building.
Thoroughly studying and implementing Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era, the spirit of the 19thCPC National Congress, and the second / third / fourth / ?fth plenary sessions of the 19th CPC Central Committee, Changan has implemented thedecisions and arrangements made by General Secretary Xi Jinping and the CPC Central Committee into its corporate strategy, independent innovationand other speci?c work, determined its new orientation of being a low-carbon smart mobility technology company, and given full play to the partycommittee's role in "Steering the Direction, Controlling the Overall Situation and Promoting Implementation".
Insisting on value creation through Party building, Changan has transformed the advantage of Party building into its management advantage,coordinated epidemic control with work resumption, fully implemented its business guideline and coping strategy, and completed ?ve reform projectsconcerning Changan PSA, Chongqing Lingyao, Jiangling Holdings and Kaicene Auto to propel Changan's high-quality development.
Changan has implemented the Party building thought of "maintaining the core, focusing on the center, winning employees' favor, and makingconcerted e?orts with partners", persisted in the full and strict governance over the Party and the principle of management of o?cials and talents bythe Party, ful?lled the Party building work responsibility system level by level, and further improved the structuring and systemization of grass-rootsParty building to provide a strong guarantee for the third business venture.
CPC Chongqing Changan Automobile Co., Ltd. CommitteeDiscipline Inspection Committee
Labor UnionCommitteeDiscipline InspectionDepartmentParty-MassesWork Department
Communist YouthLeague CommitteeCorporate O?ceHR Department
Association ofScience & TechnologySafety andEnvironmentalProtection DepartmentBrand PR Department
中共重庆长安汽车股份有限公司委员会纪律检查委员会
工会委员会
纪检部党群工作部（企业文化中心|党委宣传部）
科协
安全环保部品牌公关部
共青团委员会
公司办公室人力资源部
欧尚汽车事业部党委Oshan Automobile Division PartyCommittee
南京长安党委Nanjing Changan PartyCommittee
河北长安党委Hebei Changan Party Committee
杭州分公司党委Hangzhou Branch PartyCommittee哈尔滨分公司党委Harbin Branch Party Committee
职能系统党委Function System PartyCommittee模具事业部党委Mold Division Party Committee
铃耀汽车党委Lingyao Auto Party Committee江北发动机工厂党委Jiangbei Engine Factory PartyCommittee
北京长安党委Beijing Changan Party Committee乘用营销事业部党委Party Committee of PassengerVehicle Marketing Division
长安马自达党委Changan Mazda Party Committee渝北工厂党委Yubei Factory Party Committee
合肥长安党委Hefei Changan Party Committee研发系统党委R&D System Party Committee
长安福特党委Changan Ford Party Committee两江工厂党委Liangjiang Factory PartyCommittee
凯程科技党委Kaicene Technology PartyCommittee新能源科技公司党委Party Committee of New EnergyTechnology Company
长安马自达发动机党委Changan Mazda Engine PartyCommittee
Preface
报告前言
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2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
Preface报告前言
维护核心，把习近平新时代中国特色社会主义思想深学笃用实践好
员工欢心，把“以人民为中心”理念落实好围绕中心，坚持两个“一以贯之”，把企业发展好
伙伴齐心，把产业生态维护好
Maintaining the core to thoroughly study and practice xi Jinping thought on socialism with Chinese characteristics for a new era
Winning employees' favor to implement the "people-centered" conceptFocusing on the center, and adhering to two "consistencies" to develop the enterprise
Making concerted e?orts with partners to maintain the industrial ecology
廉洁从业
合规守法
Incorruptible employment
Legal compliance
长安汽车纪委立足党章赋予的监督执纪问责职责定位，坚持严的主基调，忠诚履职尽责，紧紧围绕党中央决策部署和上级党组织要求贯彻落实情况，不断强化政治监督和日常监督，一体推进不敢腐、不能腐、不想腐，以高质量纪检工作保障公司转型升级高质量发展。Based on the orientation of supervising the accountability of disciplineenforcement stipulated in the Party Constitution, the Discipline InspectionCommittee of Changan Auto has insisted on the main keynote of strictness,loyally performed duties, focused on the decisions and arrangements made bythe CPC Central Committee and the implementation status of superior Partyorganizations' requirements to continuously strengthen political and dailysupervision, and fully propelled the mechanism to ensure that o?cials do notdare, are not able, and have no desire to be corrupt, and guaranteed Changan'stransformation and upgrading for high-quality development with high-qualitydiscipline inspection work.
Making an integrity commitment, with superiors leadingsubordinates!On April 3, 2020, Changan held a meeting onimproving Party conduct, upholding integrity and combatingcorruption. At the meeting, Zhu Huarong, chairman and secre-tary of the party committee, led all team members and seniorexecutives to make a collective integrity commitment.
Spare no e?ort to promote work style construction. Changan has continuously recti?ed "Four Forms of Decadence" (formalism, bureaucratism,hedonism and extravagance), boosted the recti?cation of prominent problems in formalism, enabled all members of the company to maintain a newstudy style and change their writing style and work style, and continued to cultivate a new healthy trend of working in a realistic and practical manner.
Ensure the accountability of discipline enforcement. Changan has stepped up e?orts to improve Party conduct, uphold integrity, and ?ghtagainst corruption, with no restricted zones and zero tolerance. Throughout the year, it has dealt with 48 clues to relevant issues, with the disposal rateof 100%, taken Party disciplinary actions against 14 persons and other measures against 33 persons, including warning conversations, admonishments,dismissal and dissolution of the labor contract so as to maintain a tough position in improving conduct and tightening discipline and to consolidate asound production and business environment.
Continue to ensure "Long-Term Peace and Order. Changan has established a large supervision mechanism to resolutely deter the breedingand spreading of major risks and corruption. In this aspect, it has blacklisted six suppliers, and pursued a claim against 19 dealers violating the jointintegrity building agreement to resolutely create a diligent, uncorrupted and clean cultural atmosphere.
Changan has established the primary responsible person system for legal construction while earnestly implementing the spirit of the ?fth plenarysession of the 19th CPC Central Committee; restructured the legal a?airs management system in line with the change of international situations andthe globalization development strategy, taken the lead in building the "Compliance Management Committee + Chief Compliance O?cer + ComplianceManagement Section" management mode; continued to propel the full implementation of legal compliance, re?ned functional responsibilities, gonedeep into the blind angles of management, and controlled the legal risks of Changan Auto in an all-round way to ensure the third innovation andentrepreneurship program.
On April 15, the second training phase of the 2020 "Changan LawLecture" was held. Some members of Changan's leading group,the principal heads and relevant personnel of all businesses units,Changan Ford, Changan Mazda, and Changan New Energy, a totalof over 100 persons, participated in the training.
On November 12, Hua Dubiao, Secretary of the DisciplineInspection Committee, carried out the training entitled"Compliance Business, Priority for E?ciency", attended by theheads of all departments.
廉洁承诺，以上率下！2020年4月3日，公司召开党风廉政建设和反腐败工作会议。会上，党委书记、董事长朱华荣带领全体班子成员及高职级人员进行集体廉洁从业承诺。
全力推动作风建设。持续纠治“四风”，推动整治形式主义突出问题，推动公司上下新学风、改文风、转作风，持续培养求真务实、干事创业新风正气。
扎实做好执纪问责。一刻不停推进党风廉政建设和反腐败斗争，无禁区、零容忍。全年处置问题线索48件次，处置率100%，共给予14人党纪处分，33人提醒谈话、诫勉、免职、解除劳动合同等组织处理，以正风肃纪高压态势
巩固良好的生产经营环境。
认真贯彻落实十九届五中全会精神，建立法治建设第一责任人制度；顺应国际形势变化、全球化发展战略，重构法务管理体系，率先建立“合规管理委员会+首席合规官+合规管理处”的管理模式；持续推进全面法务合规执行落地，细化职能职责，深入管理死角，对长安汽车法律风险全面管控，为第三次创新创业保驾护航。
4月15日，举办2020年“长安汽车法律大讲堂”第二期专题培训。长安汽车部分领导班子成员，公司各业务单位、长安福特、长安马自达、长安新能源等单位主要负责人及相关人员，共计100余人参加培训。
11月12日，公司纪委书记华騳骉开展《合规经营，效率优先》培训，各部门负责人参加。
“四心四好”党建思路
Taking the lead in Party builing
持续抓好“长治久安”工程。构建大监督工作机制，坚决遏制重大风险和腐败行为滋生蔓延。 6家供应商进入黑名单，对19家经销商违反廉洁共建协议进行了违约索赔，坚决打造奋斗、廉洁、干净的文化氛围。
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2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
ResponsibilityManagement
责任理念Responsibility concept责任体系Responsibility system责任沟通Responsibility for communication
责任管理
2021
2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
长安汽车致力于向社会作出源源不断的贡献，向行业输入长期持续的创新，为人类创造美好自由的出行生活作贡献。We are committed to make a continuous contribution to the society, to the long-term industry input sustainable innovation, and to a better andfree travel life for the humans.
长安汽车按照《重庆长安汽车股份有限公司社会责任的管理程序》的要求，明确企业社会责任规划管理、执行管理和运营评价管理等方面的内容，严格执行对外捐赠流程和信息披露制度等，实现社会责任工作规范化与体系化。According to the requirements of Chongqing Changan Auto's social responsibility management procedures, we clearly de?ne the contents ofcorporate social responsibility planning management, execution management and operation evaluation management, strictly implement the externaldonation process and information disclosure system, and realize the standardization and systematization of social responsibility work.长安汽车社会责任
工作委员会
委员会下设社会责任
工作办公室
长安汽车各二级单位、分子公司
总顾问：公司董事长、党委书记General Counsel: Director, Party secretary
主任：公司总裁、党委副书记
Director: Chairman, Vice Secretary of the Party Committee
副主任：分管社会责任工作的公司领导Deputy Director: Company leader in charge of social responsibility成员单位：风险管理部、战略规划部、财务经营部、质量部、客户管理部、制造中心、物流中心、科技及项目管理部、安全环保部、公司工会、人力资源部、大数据中心、纪检部、品牌公关部、公司团委
办公室设在企业文化中心，是委员会的办事机构。主任由企业文化中心主任兼任，成员由相关职能部门业务主管组成。
Member units: Risk Management Department, Strategic Planning Department,Finance Department, Quality Department, Customer Management Department,Manufacturing Logistics Department, Technology and Project ManagementDepartment, Safety and Environmental Protection Department, Corporate TradeUnion, Human Resources Department, Big Data Center, discipline inspection andsupervision department, brand public relations department, company trade union,company league committee
The o?ce is located in the corporate culture center and is the o?ce of thecommittee. The director is concurrently the director of the corporate culturecenter, and the members are composed of the business executives of the relevantfunctional departments.
Changan Automobile SocialResponsibility Working Committee
Under the committee is the socialresponsibility work o?ce
Changan Automobile's secondaryunits and molecular companies
责任理念
引领汽车文明造福人类生活
Responsibility Concept
Responsibility ConceptToLead Auto Culture and Build a
Better Life
责任体系
Responsibility System
0304
我们坚持客户至上，为客户带来高品质的出行生活。
我们鼓励并支持员工能力提升，构建价值共享平台。我们致力于做负责任的企业楷模，为社会、经济和环境的发展贡献力量。
我们坚持透明高效、诚信务实的经营，为股东提供
长期、稳定和良好的回报。
我们与合作伙伴建立风险共担、价值共创、利益共享的长期合作关系。
We insist on customer orientation, andbring customers high-quality mobility.We encourage andsupport employees' abilityimprovement to build avalue sharing platform.
We encourage andsupport employees' abilityimprovement to build avalue sharing platform.
We are committed to being aresponsible corporate model,and making a contributionto social, economic andenvironmental development.
We are committed to being aresponsible corporate model,and making a contributionto social, economic andenvironmental development.We maintain long-term cooperativerelations of risk sharing, value co-creation and bene?t sharing withpartners.
| We persist in transparent, e?cient, honest and pragmatic management, and provide shareholders long-term, stable, good returns. | We maintain long-term cooperative relations of risk sharing, value co-creation and bene?t sharing with partners. |
Responsibility Management责任管理
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2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
坚持“文化驱动，理念指导，业务支撑”，将经济、环境、安全、社会等责任贯穿研发、生产、供应、销售等全业务链，不断强化社会责任与经营业务融合。We adhere to the "culture driven, concept guidance, business support", unite the economic, environmental, safety, social liabilities throughoutthe whole business chain of R&D, production, supply, sales and other ?elds, and constantly strengthen the integration of social liability and business.
长安汽车非常重视社会责任沟通工作，充分看待和回应利益相关方的各项要求，积极探索更加多样化的社会责任沟通方式，如在企业官方网站设置社会责任专栏、开通微信微博、开展用户体验官活动等，向社会和利益相关方传播责任理念，展示履行经济责任、环境责任和社会责任方面的进展和成果。
Changan has been attaching great importance to social responsibility communication, and fully recognizing and responding to stakeholders'requirements, and actively explored more diversi?ed modes of social responsibility communication, e.g. setting the social responsibility columnon its o?cial website, registering WeChat and Weibo accounts, and carrying out the User Experience O?cer activity, so as to convey the concept ofresponsibility to the society and stakeholders, and to demonstrate the progress and achievements in ful?lling economic, environmental and socialresponsibilities.
利益相关方沟通理念诉求我们的行动与措施
客户
我们坚持以诚信、平等、共赢的原则，建立风险共担、价值共创、利益共享的长期合作伙伴关系。
我们致力于做负责任的企业，不断扩大就业，践行节能减排，积极倡导绿色生活，为社会、经济和环境的发展贡献力量。
提供高质量产品提供愉悦的体验提供感动欣喜的服务
客户体验评价机制、质量卓越绩效模式长安FAN“问答”服务、客户体验官、
粉丝盛宴知音伙伴计划、诚信服务五大承诺
职位发展体系、长安汽车大学、员工技能大赛、
经理级继任者培养、合理化建议、沟通园地股权激励机制、递延奖金计划员工协会活动获得职业发展强化管理互动保障员工权益工作生活平衡
Customers
stakeholderAppealCommunication conceptOur actions and measures
Employees员工
We adhere to the principle of integrity,equality and win-win, to establish a long-
term partnership of risk sharing, valuecreation and bene?t sharing.
Provide high quality productsProvide a pleasant experienceProvide a service that touches
the heart
Gain career developmentEnhance managementinteractionEmployee protectionWork-life balance
Establishing a customer experienceevaluation mechanism, introducing aquality performance excellence modeChangan FAN "Q&A" service, the CustomerExperience O?cer, the Fans FeastThe Bosom Partner Program, the FiveCommitments of Sincere Services
The job development system, Chang'anAutomobile University, the employee skillcompetition, the junior sta? competition
mechanismReasonable suggestions, communication sitesThe equity incentive mechanism, the deferred
bonus planSta? association activities
社会Society
股东Shareholders
合作伙伴
Partner
经营业绩合规守法投资项目及收益
Business performanceThe law of complianceInvestment items and bene?ts
股东大会、年度报告
风险防控管理
投资者关系
General meeting of shareholders, annual report
Risk prevention and control management
Investor relations
共同发展长期合作能力帮扶
Common developmentA long-term cooperation
Ability to support
经销商大会、“1241”营销赋能体系、单店赋能培训供应商大会、阳光采购体系、数字化供应链建设、供应
商帮扶和认证CA-QIP长安质量改进流程
The dealers' conference, the "1241" marketingempowering system, the single store empowering
trainingThe suppliers' conference, the sunshine procurement
system, digital supply chain construction, supplier
assistance and certi?cationCA-QIP Changan Quality Improvement Process
扩大就业依法纳税节能环保公益慈善事业Expand employmentShall pay taxes according to law
Energy conservation andenvironmental protectionPublic welfare and charity
第三次创业可持续发展“香格里拉”计划、绿色制造
共同抗“疫”、脱贫攻坚
公益及志愿者活动
The third business ventureSustainable developmentMission Shangri-la, green manufacturing
Joint ?ght against "COVID-19", andpoverty alleviationPublic service and volunteer activities
我们坚持客户至上，满足客户在不同场景下对产品和服务的需求，直达、精准、快捷、互动，为客户带来高品质的出行生活。
员工是企业的价值财富，我们鼓励并支持员工能力提升，致力于构建“安全、尊重、快乐、创造”的平台并分享价值。
我们坚持透明高效、诚信务实的经营，追求盈利和业绩的可持续增长，为股东提供长期、稳定和良好的回报。
We adhere to transparent, e?cient, honestand pragmatic operation, pursue pro?t andsustainable growth of performance, andprovide long-term, stable and good returns
for shareholders.
Employees are the value of the enterprise.
We encourage and support the abilityof employees to improve, committedto building a "safe, respect, happy andcreative" platform and share the value.
We adhere to transparent, e?cient,
honest and pragmatic operation,
pursue pro?t and sustainablegrowth of performance, and providelong-term, stable and good returns
for shareholders.
We are committed to being a responsiblecorporate role model, constantly expandingemployment, practicing energy conservationand emission reduction, actively advocating
green living, and contributing to social,economic and environmental development.
Responsibility Management
责任管理
责任沟通
Responsibility Communication
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2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
Setting a model for the ?ghtagainst COVID-19, taking thelead in resuming work
万众同心，共克时艰Joining hands to ?ght against rough times拉动产业链，推动复工复产Boosting the industry chain, promotingwork resumption防范化解供应链风险Preventing and defusing supply chainrisks
树立抗疫标杆率先复工复产
新冠肺炎疫情爆发以来，长安汽车第一时间启动重大事件应急机制，先后组织召开党委会、专题会、疫情防控领导小组例会62次，推进“591”防控举措，以产业自身独特优势，紧急驰援抗疫一线，千方百计复工复产，防范化解供应链风险，充分展现出央企的责任担当。长安汽车、长安汽车渝北工厂及长安福特荣获重庆市“抗击新冠肺炎疫情先进集体”称号。
Since the outbreak of COVID-19, Changan Auto has launched the emergency responsemechanism for major incidents immediately, organized and convened the Party committee meeting,the special meeting and the regular meeting of the leading group for epidemic prevention andcontrol 62 times, advanced the "591" prevention and control measures, rushed to the front line ofepidemic ?ghting with the unique advantages of the industry itself, resumed work and productionby all means, and prevented and resolved supply chain risks, fully demonstrating the responsibilityof central enterprises. Changan Auto, Yubei Factory and Changan Ford won the title of "AdvancedCollectives against COVID-19" in Chongqing.
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2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
抗疫工作紧急启动，长安汽车第一时间响应。1月29日，长安汽车捐赠1000万元人民币，全力驰援新型冠状病毒感染的肺炎疫情防控工作。其中长安汽车捐赠500万元，长安福特捐赠200万元，长安马自达捐赠200万元，长安跨越捐赠100万元。本次资金用途包括采购疫情防控所需的医疗、医用、生活等应急物资，帮扶奋斗在抗疫一线的医护人员等群体。
第一时间发起抗疫捐赠Immediately initiating donations for the ?ght against COVID-19
With the emergency launch of epidemic prevention, Changan Auto responded to it immediately. On January 29, Changan announced a donationof RMB 10 million to aid COVID-19 prevention and control work. Changan Auto donated RMB 5 million; Changan Ford donated RMB 2 million; ChanganMazda donated RMB 2 million; Changan Kuayue donated RMB 1 million.
The fund was used to purchase emergency supplies concerning healthcare, medical use and daily necessities required for epidemic preventionand control, and to help the medical workers at the frontline of epidemic control.
万众同心，共克时艰
案例
案例case
case
大小都是一份爱
科技赋能，防疫先锋！Love can be any size
Science and technology endow, epidemic prevention pioneer！
Joining Hands to Fight Against Rough Times
自从疫情爆发后，河北长安营销部党支部党员郑永会每天通过各种信息渠道关注着疫情的发展情况。当他知道可以通过中国红十字会基金进行捐款后，立即通过网络捐款方式支持疫区的疫情防控。他说，幸福很小，希望如期而至的不止春天，还有疫情过后平平安安的每一个人。
3月2日，长安热成像防疫车在重庆单日巡测重庆3大区域、6大交通枢纽，巡测人数超过5000人，随着各企业有序复工复产，火车站、机场迎来了不少返渝人员，长安热成像防疫车为一线测温工作人员减轻了不少负担。
Since the outbreak, Zheng Yonghui, a member of the party branch of Hebei Chang 'anMarketing Department, has been following the development of the epidemic situation throughvarious information channels every day. When he knew that he could donate through the Red Crossfund of China, he immediately supported the epidemic prevention and control in the epidemic areathrough online donation. 'happiness is very small,' he said. 'I hope it will not only come in the spring,but also everyone safe after the outbreak.
On March 2, Changan thermal imaging epidemicprevention vehicle in Chongqing in a single day survey ofChongqing three regions, six major transportation hubs,inspection of more than 5,000 people, with the orderlyresumption of work and production of enterprises, railwaystations and airports welcomed a lot of people returning toChongqing, Changan thermal imaging epidemic preventionvehicle for the ?rst line temperature measurement sta? toreduce a lot of burden.
发挥优势，火线驰援
军工级AI智能热成像测温系统T3出行提供应急出行服务
Making full use of advantages to give assistance rapidly
Military AI intelligent thermal imaging temperaturemeasurement system
T3 provides emergency travel services
在新型冠状病毒重大疫情面前，长安汽车以产业自身独特的优势、资源和渠道，保障物资运送、提供疫区出行服务后勤支援，响应政府号召、组织员工加班加点，紧急生产抗击疫情所需特种救护车，齐心行动，全力参与到抗击疫情全战线，与全社会一起共克时艰。
长安汽车推出一款“神器”军工级AI智能热成像测温系统，实现10米超远距离测温，误差0.2°C以下，能够完成多目标同时监测。它的出现大大降低社区及人员密集场所出现的“接触式”、“遗检漏检”、“高误差”的防疫风险。
长安T3出行积极响应重庆市两江新区政府号召，率先为两江新区医护人员免费提供通勤、公务和执行应急任务的出行服务。
Changan will be in the front of COVID-19 major outbreaks, with industry's own unique advantages, resources and channels, and purchasingmedical supplies, can meet the production demands of special medical, infrastructure, security supplies, logistics support area travel service, etc., work,fully involved in the outbreak of the front, and the whole society together to overcome the di?cult.
Changan Auto launched a "artifact" -- military grade AI intelligentthermal imaging temperature measurement system, to achieve 10meters of ultra-long distance temperature measurement, error of 0.2 °C below, can complete multi-target monitoring at the same time. Theemergence of it will greatly reduce the community and crowded placesof "contact", "leakage inspection", "high error" epidemic prevention risk.The car will be provided free of charge to municipal, transportation andmedical services such as Chongqing's high-speed railway stations andcommunities.
Changan T3 travel actively responds to the call of the governmentof Liangjiang New Area, Chongqing, and takes the lead in providing freecommuting, o?cial and emergency travel services for medical workersin Liangjiang New Area.
Setting a model for the ?ght against COVID-19, taking the lead in resuming work
树立抗疫标杆，率先复工复产
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2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
长安汽车旗下凯程汽车、江铃汽车生产的负压监护型救护车驰援武汉
集聚资源 紧急生产医护口罩
长安民生物流提供无偿运输服务和仓储服务
关爱用户 健康车投产
Changan Kaicene Auto and Jiangling Motors (JMC)produced negative pressure ward-type ambulancesto aid Wuhan
Pooling resources, urgently producing medicalmasks
Changan Minsheng APLL Logistics providedtransportation and warehousing services free ofcharge
Caring for users, putting health vehicles intoproduction
生产线就是生命线，长安汽车旗下的凯程汽车、江铃汽车全力以赴加紧开展生产。2020年1月29日，首辆负压救护车下线；2月1日，2辆负压救护车在火神山医院建成前24小时运抵武汉，成为全国最早驰援武汉的负压监护型救护车。全年生产负压监护型救护车1.1万辆。
随着全国各地企业陆续复工，社会对医疗防护物资的需求不断增加。在此特殊时期，长安汽车联手合作伙伴，集聚资源生产防护口罩，仅用28天建成口罩生产线，累计生产1213万只，捐赠300万只，为满足社会对防护物资的迫切需求尽一份力。
长安汽车物流供应商长安民生物流，无偿为政府及公益组织提供运输服务和仓储服务，协助重庆两江新区管委会运输口罩200余箱、消毒用品6吨；支援南京江宁开发区管委会运输消毒应急物资500箱，完成武汉火神山医院55.125吨的疫情急缺物料运送。
长安汽车利用现有技术储备，研发“健康汽车”，3月10日，“PM0.1级”复合抗菌杀毒高效过滤器实现量产，实现超强的过滤、杀菌、换气功能，使整车达到优于“N95口罩”级别的防护。长安健康汽车的出现，标志着乘员保护标准从过去的“安全”升级为“安全+健康”。
The production line is the lifeline. Changan Kaicene Auto andJiangling Motors (JMC) spared no e?ort to step up production. OnJanuary 29, 2020, the ?rst negative pressure ambulance was released.On February 1, two negative pressure ward-type ambulances weretransported to Wuhan 24 hours before the completion of HuoshenshanHospital, becoming China's earliest negative pressure ward-typeambulances aiding Wuhan. 11,000 negative pressure ward-typeambulances were produced throughout the year.
With the work resumption of enterprises nationwide insuccession, the social demand for medical protective materialscontinuously increased. In the special period, Changan worked with itspartners to pool resources and produce protective masks, doing theirbit to satisfy the society's urgent demand for protective supplies. Itcompleted a mask production line within 28 days, produced a total of
12.13 million masks, and donated 3 million masks.
Changan's logistics supplier Changan Minsheng APLL Logistics(CMAL) provided transportation and warehousing services free ofcharge for the government and public service organizations, assistedthe Management Committee of Liangjiang New Area (Chongqing) intransporting more than 200 boxes of masks and 6 tons of disinfectionsupplies; assisted the Management Committee of JiangningDevelopment Zone (Nanjing) in transporting 500 boxes of emergencydisinfection supplies, and completed the transportation of 55.125 tonsof badly-needed materials for epidemic control of Wuhan HuoshenshanHospital.
Changan utilized its existing technical reserve to researchand develop "Health Vehicles". On March 10, "PM0.1" anti-bacterialand antivirus e?cient ?lters realized mass production, achieved thefunctions of super ?ltration, disinfection and gas exchange, and enabledthe vehicle to reach a protective e?ect superior to that of "N95 masks".The emergence of Changan health vehicles marks that the passengerprotection standard will be upgraded from "Safety" to "Safety + Health"
疫情爆发以来，长安凯程陆续接到负压救护车采购需求，火速成立项目团队。身为党小组组长的田晓光，从接到任务开始，连夜开展工作。一系列马不停蹄的工作，让这个北方汉子看起来有些许憔悴。正是有许多像田晓光这样的同志共同努力，首批34台负压式救护车迅速生产、抵达一线。After the outbreak of COVID-19, Changan Kaicene received the demands for negativepressure ambulance procurement in succession, and established a project team quickly. Asthe leader of the Party group, Tian Xiaoguang started working that very night after receivinga task. A series of nonstop work made this northern man look a bit haggard. Due to theconcerted e?orts of many comrades like Tian Xiaoguang, the ?rst batch of (34) negativepressure ambulances were quickly produced and arrived at the frontline.
On March 20, 2020, Changan donated ambulances to ChongqingArmed Police General Hospital2020年3月20日,长安汽车向重庆武警总医院捐赠救护车
案例
case
连夜生产负压救护车，凯程汽车紧急驰援武汉 With overnight production of negative pressure ambulance, Kaicene Auto rushed to aid Wuhan
Setting a model for the ?ght against COVID-19, taking the lead in resuming work
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2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
海外团队全球紧急采购口罩
Overseas team urgently purchased masksworldwide长安汽车海外团队临危受命成立专责小组，向国内紧急采购、运回防疫口罩450万只，为长安汽车复工复产和重庆地区抗疫做出巨大贡献。Changan's overseas team stepped in and established a task forceto purchase and transport 4.5 million epidemic prevention masks tothe Chinese Mainland, making a huge contribution to Changan's workresumption and the epidemic control in Chongqing.
拉动产业链，推动复工复产Boosting the Industry Chain, Promoting Work Resumption
新冠肺炎疫情肆虐全国，长安汽车一直与时间赛跑，推动所属单位复工复产，生产经营重回正轨。搭建政企沟通平台，推动向武汉市等地方政府发函56次，向合作伙伴发函100余次，协调解决1000余个问题，有序推动5000余家合作伙伴复工、复产、复市。
As COVID-19 has raged all over China, Changan has been racing against time to promote the work resumption of its a?liated units and to getproduction and management back on track. Besides, it set up a government-enterprise communication platform, propelled the sending of o?cialletters to local governments including Wuhan (56 times) and o?cial letters to partners (over 100 times), coordinated and solved more than 1,000problems, and orderly boosted the work, production and market resumption of over 5,000 partners.
Production line生产线
The automation rate is 90%自动化率达90%March 9th, Yubei Factory Health Car was o?ine3月9日 渝北工厂健康车下线
与供应商联手制定解决方案。组建资源协调团队，帮扶供应商顺利复业复产。
Work with suppliers to develop solutions. Changan built a resource coordination team to help suppliers successfully resume work andproduction.
为物流企业制定疫情防控管理办法。利用大数据跟踪、一人一档全程监管，确保物流链条防疫安全、顺畅运转。Develop administrative measures for epidemic prevention and control for logistics enterprises. Changan utilized big data tracking andwhole process supervision with "One Person, One File" to ensure the epidemic prevention and smooth running of the logistics chain.与经销商开启“云上”营销行动。创新开展“万紫千红”直播营销引流，一对一闭馆销售8911场、线上总经理签售3455场、上门试乘试驾体验下订1040场，收集客户订单6805个。
Launch a "Cloud" marketing campaign with dealers. Changan has innovatively carried out "A Riot of Color" live-streaming marketing toattract users, realized 8,911 sessions of one-to-one closed sales, 3,455 sessions of online general manager's signed sales, and 1,040 orders for drop-intest drive, and collected 6,805 customer orders.
Production line
生产线
Setting a model for the ?ght against COVID-19, taking the lead in resuming work树立抗疫标杆，率先复工复产
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Changan Social Responsibility Report 2020
防范化解供应链风险Preventing and Defusing Supply Chain Risks
受新冠肺炎疫情及其他各种因素影响，全球汽车零件短缺引发的连锁反应在汽车行业持续蔓延。长安汽车成立专项工作组，全力保障紧缺物资，积极化解保供风险，储备相应的关重零部件，制定替代方案。针对芯片类物料短缺，成立资源保障能力提升工作组，所有公司领导，采购、物流、生产部门干部员工，靠前指挥、蹲点守候，有效化解2500余种进口物料保供风险，有力彰显了新时代的创新创业精神，成为既感动自己，也感动社会的长安。
A?ected by COVID-19 and other factors, the chain reaction caused by the global shortage of auto parts continues to spread in the automobileindustry. Changan Auto has set up a special work team, spared no e?ort to guarantee badly-needed materials, actively defused supply risks, reservedrelevant key parts and made alternative plans
In consideration of the shortage of chips and other materials, Changan established a working team for resource guarantee capabilityimprovement. All leaders of the company and the cadres and employees of procurement, logistics and production departments led the way andwaited at the forefront, thereby, e?ectively defusing the supply risk of more than 2,500 imported materials, strongly demonstrating the innovation andentrepreneurship spirit in a new era, and enabling Changan to impress not only itself, but also the society.
2020年8月，李克强总理视察长安汽车，说“在国产汽车行业，长安汽车是走在前列的。销量高、竞争力强，这跟大家长期的奋斗是分不开的。取得这样向前奔的成绩，你们的努力没有白费！疫情期间，销售还在逆势上扬，员工的收入也没有下降。大家继续努力为企业奋斗，也是为国家奋斗，同时也让自己的生活一步一步改善。长安，长安，平安前行，长久闪光！”总理鼓励大家：“此次疫情期间，消费受到了冲击，汽车也受到了冲击，但是你们长安汽车稳住了，这是为国家消费和重庆市发展做出了贡献的。”
In August 2020, during a visit to Changan Auto, Premier Li Keqiang said, "In the domestic automobile Industry, Changan Auto isat the forefront. Your high sales and strong competitiveness are inseparable from your long-term e?orts. You've made such remarkableachievements. Your e?orts are not in vain. During the epidemic, your sales bucked the trend, and your employees' income did not decline.Please continue to ?ght for your enterprise and our country, and improve your life step by step. Changan means lasting safety, driving forwardsafely, shinning everlastingly!"
The premier encouraged the personnel of Changan Auto, "During this epidemic, both consumption and the automobile industry tooka hit. However, Changan Auto hung on, and made a contribution to China's consumption and Chongqing's development."
案例
case
李克强总理鼓励长安汽车：“长安汽车稳住了！”During a visit to Changan Auto, Premier Li Keqiang sent encouragements to us: "Changan Auto hung on!"
Premier Li Keqiang visited Chang'an Automobile on August 21, 2020.
2020年8月21日，李克强总理考察长安汽车
2020年12月，某重要零件告急。12月5日，采购中心STA团队紧急赶赴北京某供应商工厂，明确需求、梳理排产、追踪出货时间，将安全在库时间延至了1月19日。
供应商的产能有限，主机厂就得去“抢资源”，还得看谁的反应速度快。颜晓燕和石宇春两名STA工程师干脆就不回家，连续27天每天18小时蹲守，解除了1、2月保供风险。
In December 2020, there was an urgent need for animportant auto part. On December 5, the STA team of theProcurement Center rushed to a supplier's factory in Beijing, speci?ed requirements, sorted out production scheduling, tracked the deliverydate, and postponed the safe storage date until January 19.
Due to the supplier's limited production capacity, main engine factories had to "grab resources", which depended on their reactionspeed. Without going home, the two STA engineers Yan Xiaoyan and Shi Yuchun stayed there 18 hours every day for 27 consecutive days, and?nally relieved the supply risk of January and February.
案例
case
资源保障团队推动，这就是长安人的狼性Resource guarantee and team impetus demonstrate the wolf spirit of Changan's personnel
Setting a model for the ?ght against COVID-19, taking the lead in resuming work
树立抗疫标杆，率先复工复产
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Technology Changantakes the responsibility fornational automobile brandrevitalization坚定不移打造民族汽车品牌Unswervingly building nationalautomobile brands掌握关键核心技术Mastering key and core technologies持续发展新能源汽车Continuing to develop NEVs
科技长安，勇担民族汽车品牌振兴重任
在新一轮科技革命和产业变革兴起的时代背景下，习近平总书记对汽车产业提出更高要求，“一定要把民族汽车品牌搞上去”“一定要把关键核心技术掌握在自己手中”“发展新能源汽车是迈向汽车强国的必由之路”。长安汽车坚决贯彻落实习近平总书记的殷殷嘱托，坚定不移自主创新，大力提升科技水平、发展新能源汽车，奋力开创第三次创业新局面。
In the context of a new round of scienti?c & technological revolutions and industrialchanges, General Secretary Xi Jinping raised higher requirements for the automobile industry,"Be sure to push national automobile brands forward;" "Be sure to hold key and core technologiesin our hands;" "Developing NEVs is the only way to marching towards a powerful automobilecountry." Changan Auto has resolutely implemented General Secretary Xi Jinping's earnestinstructions, unswervingly made independent innovations, vigorously improved scienti?c &technological level, developed NEVs, and strived to create a new situation for the third businessventure.
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长安汽车强化集团品牌管理，明确品牌向上路径，明确四大业务品牌架构；焕新长安汽车品牌VI视觉形象，建立品牌ROI效果评价体系和月评制度。制定“1361”品牌向上计划，力争五年内实现溢价水平接近合资品牌。
进一步清晰乘用车“科技长安，智慧伙伴”、欧尚汽车“与美好生活同行”的品牌定位。新序列产品UNI-T，57%用户由合资品牌转化而来，其中90后用户占比达55%，高出SUV市场28%；UNI-K亮相引起公众、媒体高度关注，引发口碑热潮。
创新品牌传播，克服日内瓦车展取消影响，如期实现UNI-T亮相发布，树立“未来科技量产者”标签。通过上市直播、《在一起》影视植入等，直通直达新生代消费人群。
全新策划了长安汽车品牌日系列活动，“长安、华为、宁德时代联合打造高端智能汽车品牌”“长安汽车方舟架构”等话题成为新闻热点。全年累计直播42万余场，观看量达到10亿次。品牌喜好度同比提升11%。
“1361” 品牌向上计划
产品、人群焕新
创新推广传播
优化品牌标识
长安汽车集团品牌
长安汽车品牌
beforeafter
"1361" Brand Upgrading Plan
Refreshing products and users
Making innovations on promotion and communication
Optimizing brand logo
Changan Auto Group brand
Changan Auto brand
Changan Auto has reinforced group brand management, de?ned the brand upgrading path and the structure of four business brands; refreshedthe visual image (VI) of the brand Changan Auto, and established a brand ROI e?ect evaluation system and a monthly assessment system. Moreover, ithas worked out the "1361" Brand Upgrading Plan, striving to make its brand premium level close to that of joint venture brands within ?ve years.
Changan further de?ned the brand orientations of passenger vehicles-- "Technology Changan, Smart Partner" and Oshan Auto -- "Travel withwonderful life". For the new product series UNI-T, 57% of users are transformedfrom joint venture brands, wherein, post-90s users account for 55%, 28% higherthan that in the SUV market; the appearance of UNI-K attracted great attentionfrom the public and media, and aroused a boom of public praise.
Making innovations on brand communication, Changan overcame theimpact of the cancelled Geneva Auto Show, unveiled and released UNI-T asscheduled, and established the label of "Future Technology Mass Producer".Through live-streaming product launch and advertising implanted inTogetherand other ?lms / TV plays, Changan has made its brand directly face the newgeneration of consumers.
Changan planned the Changan Auto Brand Day series campaign. Suchtopics as "Changan, Huawei, CATL Jointly Builds a High-end Smart Auto Brand",and "Changan Auto Ark Structure" became issues in the news. In addition, ithas carried out a total of more than 420,000 sessions of live-streaming showsand 1 billion view counts. Its brand preference increased by 11%.
坚定不移打造民族汽车品牌Unswervingly Building National Automobile Brands
Technology Changan takes the responsibility for national automobile brand revitalization
科技长安，勇担民族汽车品牌振兴重任
Changan EV
新业务品牌整车品牌自主品牌合资/合作品牌
Whole car brandThe independent brandJoint venture / cooperative brand
ChanganAutomobile
OshanKaichengAB Auto
Changan car sharingCar for better
Changan FordChangan Mazda
New business brand
AB
长安汽车欧尚汽车凯程汽车AB汽车
长安出行车和美
长安福特长安马自达长安跨越
CAKY
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Sponsoring "Russia Basketball
All-Stars"
Benben E-STAR NEVs exported
in batches
Blue Core D seriesBlue Core NE series
赞助“俄罗斯篮球
全明星赛”
奔奔E-STAR新能源
批量出口
蓝鲸D系列蓝鲸NE系列
提升海外影响力
研发实力领先
技术立标
Improving overseas in?uence
Taking the lead in R&D capability
Establishing technical labels
Orders of the whole yearAn year-on-year increase of
18%
ProfitAn year-on-year increase of
198%
RankingOne place ahead
Overseas exportAn year-on-year increase of
9%
IncomeAn year-on-year increase of
19%
60，000辆
全年订单
同比增长18%
1.2亿元
利润同比增长198%
第4位中国品牌
增长1位
52，996辆
海外出口同比增长9%
34.57亿元
收入
同比增长19%
经过30年耕耘海外，长安汽车足迹已遍布全球50余个国家，其中68%为“一带一路”沿线国家，形成多个重点万辆级核心市场，包括中东北非、中南美、亚太、俄罗斯等在内重要经济体和市场区域。全球设置超过370家海外销售与服务网点。每一天每一分钟，为近50万的海外用户提供亲情、感动、快捷的服务。2020年出口5.3万辆，位居中国品牌第四位；在沙特、科威特、秘鲁、智利、巴基斯坦等多个市场实现中国品牌“数一数二”，沙特、秘鲁、巴基斯坦进入世界品牌TOP10。
坚持自主研发，每年将销售收入的5%投入到研发,“十一五”至今累计投入近1000亿。研发实力连续5届、10年蝉联中国汽车研发实力行业第一。入选国家技术创新示范企业，成为2017年国家级工业设计中心；累计申请国内外专利14477件，其中申请发明专利4733件（截至2021年2月）。
构建“4+N”整车核心技术能力。具备零部件、系统到整车的正向开发能力。聚焦资源打造 “时尚、智能、绿色、愉悦”四大技术标签。掌握造型、车身、底盘、热管理、智能化、操控匹配、NVH、CAE仿真等870项整车核心技术。
国内首创动力总成品牌—蓝鲸动力。以“劲、净、静”为核心价值，动力平台热效率最高可达40%，达到全球小排量增压机型领先水平。 NE14TG-AA、NE15TG-AA等发动机分别荣获“中国心”年度十佳发动机称号。
Through 30 years of development at abroad, the traces of Changan Auto have covered more than 50 countries worldwide, 68% of which arecountries along the "Belt and Road"; a number of 10,000-vehicle-level core markets have been formed, including the Middle East and North Africa,Central and South America, the Asian-Paci?c region, Russia and other major economies and market areas.Changan has established 370 overseas sales and service outlets worldwide. Every minute of every day, it provides a?ectionate, touching andfast services for nearly 500,000 overseas users. In 2020, Changan exported 53,000 vehicles, and ranked fourth among Chinese brands; made the Chinesebrand rank "among the best" in many markets concerning Saudi Arabia, Kuwait, Peru, Chile and Pakistan, and entered the world's TOP 10 brands inSaudi Arabia, Peru and Pakistan.
Insisting on independent R&D, Changan invests 5% of its annual sales revenue in R&D every year, and thetotal investment has amounted to nearly RMB 100 billion since the "11th Five-Year Plan". In terms of R&D strength,Changan has ranked ?rst in China's automobile R&D strength industry. Selected as a national demonstrationenterprise of technological innovation, it became a National Industrial Design Center in 2017; applied for 14,477domestic and foreign patents, including 4,733 invention patents (as of February 2021).
Changan has formed "4+N" core vehicle technology capabilities;possessed the forward development capability from parts and systems tovehicles; focused on resources to establish four technical labels -- "Fashion,Intelligence, Green and Pleasure"; mastered 870 core vehicle technologiesconcerning modeling, auto body, chassis, thermal management, intelligence,manipulation matching, NVH, CAE and simulation.
Changan has created China's ?rst power assembly brand -- Blue Core.With the core value of "Power, Cleanness and Quietness", the power platformcan realize the maximum thermal e?ciency of 40%, reaching a leading levelamong global small-displacement superchargers. Such engines as NE14TG-AAand NE15TG-AA won the title of "China Core" Top 10 Engines.2020 Pakistan JV Production
Delegation Expedition
Ceremony
"Heat Test" won the title "BestMarketing Campaign" in Saudi
Arabia
2020年巴基斯坦JV投产团
出征仪式
“极热测试”获沙特“最佳营销活动”
掌握关键核心技术
Mastering Key and Core Technologies
Technology Changan takes the responsibility for national automobile brand revitalization科技长安，勇担民族汽车品牌振兴重任
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Changan Social Responsibility Report 2020
200Nm/L@1250-3250rpm
7院3部4中心汽车工程研究总院
ChanganAutomotiveEngineeringInstitute
ProductDevelopmentDepartment I
Big DataCenterOshanAutomobile
InstitutePowerInstitute
ProductDevelopmentDepartment 3
WutongIntelligentCenterIntelligentResearchInstitute
Smart Manu-
facturingCenterAutomotiveModelingDesignInstitute
ProductDevelopmentDepartment 2
Changan-HuaweiJoint CenterKaiceneAutomobile
InstituteNew Energy
VehicleInstitute
欧尚汽车
研究院
智造中心造型设计院
凯程汽车
研究院
大数据
中心动力研究院
产品开发
二部智能化研究院
长安-华为联合中心新能源汽车研
究院
产品开发三部产品开发一部
梧桐智能中心Seven Institutes, Three Departments and Four Centers
蓝鲸发动机
Blue Core engineBlue Core gasoline-electric hybrid driveBlue Core transmission智能润滑系统Smart lubricatingsystemE?cient ultra-clean combustion system(350bar high-pressure direct injection)
mart cam phasemodulation system
Smart thermalmanagement systemTwin-outlet integrated exhaust manifold + twin-scroll
turbocharger
IEMGDI
双出口集成排气歧管+双涡管电控涡轮增压智能凸轮调相系统智能热管理系统高效超净燃烧系统（350bar高压直喷）
高效节能技术
蓝鲸油电混驱蓝鲸变速器
40%
3.0Nm/kg
60.8dB(A)
Powerful劲Clean净Silent静
E?cient energy-saving technology
构建国际一流人才团队
六国九地全球研发格局
全球研发中心
Building a world-class talent team
Global R&D pattern in six countries and nine regions
Global R&D Center
长安汽车拥有来自全球24个国家的工程技术人员1万余人，打造了精细的研发体系，成立“7院3部4中心”：七大研究院、三大产品部、四大中心。
长安汽车在重庆、北京、河北、合肥、意大利都灵、日本横滨、英国伯明翰、美国底特律、德国慕尼黑建立起“六国九地”各有侧重的全球协同研发格局。
总投资43亿元，占地1000余亩，拥有设计、试验、管理等7大功能，涵盖仿真分析、噪声振动、碰撞安全等12大领域，含有混合动力、空调系统、非金属材料等180多个实验室，是一个整合全球资源的开放式共享智慧研发平台。
Changan Auto has employed more than 10,000 engineers and technicians from 24 countries worldwide, built a ?ne R&D system, and established"Seven Institutes, Three Departments and Four Centers": seven research institutes, three product departments, and four centers.
Changan Auto has established a global collaborative R&D pattern in "Six Countries and Nine Regions", i.e. Chongqing, Beijing, Hebei, Hefei, Turin
(Italy), Yokohama (Japan), Birmingham (UK), Detroit (US), Munich (Germany).
With a total investment of RMB 4.3 billion, covering an area of more than 1,000 mu (1mu= 0.0667 hectares), the center has seven functions includingdesign, testing and management, covers 12 ?elds concerning siulation analysis, noise vibration harshness (NVH), and crash safety, and contains morethan 180 laboratories concerning hybrid power, air-conditioning system and non-metallic materials. It is an open R&D platform for sharing wisdom.
六国九地研发布局Global R & D pattern of six countries and nine regions
Changan Japan Design center
长安日本
造型设计中心
Changan U.S.
R&D centre(intelligent driving)长安美国研发中心（智能驾驶）HebeiR&D center (light vehicle)
河北
研发中心（轻型车）
HefeiResearch anddevelopment center
合肥研发中心重庆
全球研发中心
ChongqingGlobal R&D center
Changan U.K.Power r&d centerChangan GermanyDesign centerChangan Europe
Design center
长安英国
动力研发中心
长安德国
造型设计中心
长安欧洲
造型设计中心
BeijingResearch anddevelopment center
北京
研发中心
Technology Changan takes the responsibility for national automobile brand revitalization
科技长安，勇担民族汽车品牌振兴重任
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全球设计中心智能化“北斗天枢计划”
Global Design Center"Dubhe Intelligent Program"
2018年8月，发布“北斗天枢计划”，助推长安汽车向智能低碳出行科技公司转型。以智能网联、智能交互、智能驾驶三大领域技术为支撑，实现智能网联运营，分阶段打造智能汽车平台。掌握三大领域200余项智能化技术，已实现70余项智能化功能的量产搭载，21项为国内首发。In August 2018, the "Dubhe Intelligent Program" was released to boost the transformation of Changan Auto into a smart low carbon mobilitytechnology company.Supported by three ?elds of technology, i.e. intelligent connectivity, intelligent interaction and intelligent driving, it aims to realize intelligentconnectivity operation, and to build an intelligent vehicle platform in stages.Changan has mastered more than 200 intelligent technologies in three ?elds, and realized the mass production and equipping of more than 70intelligent functions, among which, 21 functions were released for the ?rst time in China.With comprehensiveprofessional ?elds, rated asthe National Industrial DesignCenter for two consecutive
terms
重庆设计中心ChongqingDesign Center
专业领域全面且连续两届评为国家级工业设计中心
One of the largest designcompanies in the local region
日本设计中心JapanDesign Center
当地最大的设计
公司之一One of Italy's largest-scale
design companies
欧洲设计中心
EuropeDesign Center
意大利最大规模设计
公司之一
New Energy Interior / Exterior,HMI Design Center
德国设计中心GermanyDesign Center
新能源内外饰、人机交互设计中心
400余人设计团队
A design team of over 400
前MAZDA设计总监Former DesignDirector of MAZDA
Atsuhiko Yamada
前VOLKSWAGEN德国总部主设计师Former chief designer ofVOLKS WAGEN Germany
HQ
BACH Bertrand
前BMW、主设计师天使眼、火焰曲面设计师
Former chief designer ofBMW, Designer of Angel Eyes
and Flame Surfacing
ZAPATINAS Andreas
前欧宝外饰总监Former director of Opel
Exterior
PETTERSSON Jakob
前FORD德国中心外饰经理
Former Exterior Manager ofFORD Germany Center
DI BUDUO Andrea
前TOYOTA尼斯中心首席设计师
Former Interior Chief Designerat Toyota Europe
CECH Jaromir
智能网联
Intelligent connectivity实现远程控制、手机互联等50项功能；国内首次实现V2X与自动驾驶融合；以云端为中心，通过语音入口实现人、车、智能家居为一体的新体验。50 functions including remote control and mobile interconnectionhave been realized; the integration of V2X and automatic driving hasbeen realized for the ?rst time in China;Centered on the cloud, the new experience integrating humans,vehicles and smart homes could be realized via the voice inlet.
智能驾驶
Intelligent driving
掌握L3级自动驾驶关键核心技术30余项，实现八大核心功能；2020年3月，中国首个实现L3级自动驾驶量产体验；2019年7月，国内首次实现L4级自动驾驶技术在开放道路下的示范运营。Changan has mastered more than 30 key and core technologies of L3automatic driving, and realized eight core functions;In March 2020, Changan was the ?rst one to realize the massproduction of L3 automatic driving in China;In July 2019, Changan realized the demonstrative operation of L3automatic driving technology on an open road for the ?rst time inChina.
Technology Changan takes the responsibility for national automobile brand revitalization科技长安，勇担民族汽车品牌振兴重任
Realize a new life integrating humans, vehicles and smart homes
In March 2020, Changan was the ?rst one to realize the massproduction of L3 automatic driving in China;实现人、车、智能家居为一体的新生活
2020年3月，中国首个L3级自动驾驶量产体验
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智能网联运营Intelligent connectivity operation
打造“智慧门店”，打通“人-车-店”闭环，将传统4S门店升级为涵盖高速通行、停车、4S店等场景的智慧零售新生态。Changan has built "Smart Stores", opened up the closed loop of"Human-Vehicle-Store", and upgraded traditional 4S stores into anew ecosystem of smart retail covering expressway pass, parkingand 4S stores.
软件科技公司
第三次创业?创新创业计划Third Business Venture-- Innovation andEntrepreneurship Program
Dubhe Intelligent ProgramSoftware Technology Company北斗天枢计划软件科技公司
向智能出行科技公司转型，向世界一流汽车企业迈进
长安汽车智能化战略将软件技术打造成公司
核心竞争力
长安汽车全资子公司“北斗天枢”智能化战略的核
心支撑构建“快速尝鲜，极致体验”的软件核心竞争力实现软件定义汽车
Software Technology Company以智能化“北斗天枢”战略为牵引，高度聚焦整车软件平台的研发，致力于快速构建长安汽车软件核心竞争力，革命性地提升用户体验，打造舒适的驾乘环境，实现人、车、生活完美互联。Driven by the intelligent strategy -- "Dubhe Intelligent Program", focusing on the R&D of a vehicle software platform, Changan has beencommitted to quickly building the core competitiveness of Changan Auto software, revolutionarily improving user experience, creating a comfortabledriving environment, and achieving the perfect interconnection of humans, vehicles and life.
Transforming into a smart mobilitytechnology company, marching towardsa world-class auto enterprise
Changan Auto Intelligent Strategy
Developing software technology into
Changan's core competitiveness
Changan's wholly-ownedsubsidiaryCore support of "Dubhe"
intelligent strategyBuilding the core competitivenessof software -- "Fast Try, AbsoluteComfortable Experience"Realizing software de?ned
vehicles
智能交互Intelligent interaction国内首发智能语音3.0“小安”智能语音秘书，实现主动唤醒、个性化设置、人性对话等功能，已在多个车型上搭载；国内首发微信车载版，搭载CS75PLUS。Intelligent Voice 3.0 -- "Xiaoan" intelligent voice secretary made itsdebut in China, which has realized the functions of positive wakeup,personalized setting and humanized conversations, and has beenadded to a few types of vehicles.Vehicle-mounted WeChat made its debut in China, arranged withCS75PLUS.
转型
智能科技出行公司Be in transition
Smart mobilitytechnology ?rm
On March 10, 2020, with the UNI-T equipped with Chang'an Automobile L3 autopilot mass production system, China's ?rst L3 automatic drivingmass production experience tour o?cially began.2020年3月10日，搭载长安汽车L3级自动驾驶量产系统的UNI-T从起点出发，中国首个L3级自动驾驶量产体验之旅正式开启
出行（服务）
智能产品的普及者Embark
on ajourney
Popularizerofintelligentproducts
Intelli-gence
Innovatorsofintelligentservices
Practitionersofsmartmobility
Common platform
Science
智能智能
共用平台
科技科技
Technology Changan takes the responsibility for national automobile brand revitalization科技长安，勇担民族汽车品牌振兴重任
Build "Smart Stores" characterized by intelligence and big data
打造以智能化、大数据为抓手的“智慧门店”
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Benben E-Star
EADO EV460
CS15 E-Pro
CS55 E-Rock
奔奔 E-Star
逸动EV460
CS15 E-Pro
CS55 E-Rock
持续发展新能源汽车Sustainable development in NEVs
新能源“香格里拉”计划
到2025年，全面停售传统意义燃油车
打造“数字化电动汽车普及者”的长安新能源
Mission Shangri-La new energy strategy
By 2025, the sale of traditional fuel vehicles will be completely stopped
Changan New Energy: Developing into "Popularizer of Digital Electric Vehicles"
2017年10月，发布“香格里拉计划”，致力于成为智慧新能源汽车领导者。千亿行动：到2025年，将在全产业链上累计投入超过1000亿元；万人研发：依托领先的全球研发体系能力，加速新能源研发，致力于打造世界领先、中国最强大的新能源研发能力；伙伴计划：整合全球优秀的资本、顶尖的技术、专业的人才等资源，携手跨界企业形成新能源生态圈；极致体验：紧紧围绕客户需求，提供“最安全、最便捷、最智能”的优质体验最安全、最便捷、最智能。
掌握新能源“大三电”等核心技术384项；完全独立自主开发的七合一电驱动系统将在2022年3月投产。电驱动系统：从分体式总成 三合一系统 七合一系统。打造完全自主整车域控制器“长安智慧芯”。成功推出34款新能源产品，销量累计26.3万辆。正在打造新能源EPA1、EPA2全新平台，以及高端智能网联汽车品牌。
In October 2017, Changan announced "Mission Shangri-La", striving to be a leader of smart NEVs.
One Hundred Billion Action: By 2025, Changan will invest more than RMB 100 billion in the whole industry chain;R&D by Ten Thousand People: Relying on its cutting-edge global R&D system capability, Changan will accelerate new energy R&D, and strive tobuild China's most powerful new energy R&D capability at the world-leading level;Partner Program: Changan will integrate excellent capital, advanced technology and professional talents and other resources worldwide, andcooperate with crossover enterprises to form a new energy ecosystem;Absolute Comfortable Experience: Focusing on customers' requirements, Changan will provide "Safest, Most Convenient and Smartest"experience.
Changan has mastered 384 core technologies of NEVs concerning "Power Batteries, Motors and Motor Controllers"; its independently developedseven-in-one electric drive system will be put into production in March 2022.Electric drive system: Split assembly Three-in-one system Seven-in-one systemA fully autonomous vehicle controller "Changan Wisdom Core" has been developed.34 new energy products have been successfully launched, with the cumulative sales of 263,000 vehicles.Changan is building new energy EPA1 and EPA2 platforms, and high-end intelligent connectivity automobile brands.
Technology Changan takes the responsibility for national automobile brand revitalization
科技长安，勇担民族汽车品牌振兴重任
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Valuable Changan promotestransformation and upgradingfor high-quality development
向智能低碳出行科技公司转型Transforming into a low-carbonsmart mobility technologycompany稳步提升经营质量Steadily improving managementquality打造经典产品，实现逆势增长Creating classic products, buckingthe trend
价值长安，推动转型升级高质量发展
中国经济正由高速增长阶段转向高质量发展阶段，为顺应时代发展趋势，长安汽车坚定向领先的智能低碳出行科技公司转型，稳步提升经营质量，持续打造经典产品，不断创造价值，也正是第三次创业的使命召唤和战略安排。China's economy is shifting from a rapid growth stage to a high-quality developmentstage. To follow the development trend of the times, Changan Auto is determined to transforminto a leading low-carbon smart mobility technology company, steadily improving managementquality, and continuing to create classic products and value, which is the call of duty and strategicarrangements of the third business venture.
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Valuable Changan promotes transformation and upgrading for high-quality development
价值长安，推动转型升级高质量发展
向智能低碳出行科技公司转型Transforming into a low-carbon smart mobility technology company
紧跟发展趋势，坚定战略转型
智能驾驶生态领域立体交通生态领域智能网联生态领域
聚焦核心领域，深化产业合作
新能源合作
智能化合作
Following development trends, standing ?rm on strategic transformation
Intelligent driving3D transportation systemIntelligent connectivity
Focusing on core ?elds, deepening industry cooperation
New energy cooperation
Intelligent cooperation
全面解读全国两会、十九届五中全会等重要会议精神，持续关注疫情、中美关系等重大事件走向，不断为经营提供判断依据。组织开展28场内外研讨，编制形成第三次创业创新创业计划4.0版、2030愿景及“十四五”规划，未来发展路径更加明晰。
聚焦智能、科技、出行，签订33项战略合作协议；与华为、腾讯、宁德时代、一汽、东风等深度合作；与中汽中心、中汽院、国药集团等强强联手，持续扩大开放共享“朋友圈”。
整合互联网、智能化、新能源产业链上下游、充电运营、金融等资源，构建新能源命运共同体。在新能源汽车充电网络建设、运营及新能源汽车技术方面与华为、腾讯等100余家全球优秀企业展开全方位合作。
整合全球资源，构建智能驾驶、智能网联、立体交通三大产业生态联盟，与合作伙伴实现共赢。
Changan has thoroughly construed the spirit of such importantconferences, including the two sessions and the ?fth plenary sessionof the 19th CPC Central Committee, paid continuous attention to theprogress of such major events as epidemic situation and China-USrelations, and continued to provide criteria for business judgment.Besides, Changan has organized and carried out 28 discussions, and prepared the Third Business Venture -- Innovation and Entrepreneurship ProgramVersion 4.0, the Vision of 2030 and the "14th Five-Year Plan". Its future development path will be further clear.
Focusing on intelligence, science & technology and mobility,Changan has signed 33 strategic cooperation agreements; maintainedin-depth cooperation with Huawei, Tencent, CATL, FAW and Dongfeng;worked with CATARC, CAERI and Sinopharm Group to continue toexpand the "Circle of Friends" for openness and sharing.
Changan has integrated Internet, intelligence, upper and lower reaches of the new energy industry chain, charging operation, ?nance and otherresources to build a community of shared future in new energy. In terms of NEV charging network construction, operation and NEV technology, Changanhas carried out all-round cooperation with more than 100 excellent enterprises worldwide, including Huawei and Tencent.
Changan has integrated global resources, and built three industrial ecological unions, i.e. intelligent driving, intelligent connectivity and 3Dtransportation to achieve win-win cooperation with partners.
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2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
稳步提升经营质量，保障股东权益打造经典产品，实现逆势增长
Steadily improving the quality of operation and protecting the rights and interests of shareholdersCreating classic products for growth against the trend
深入推进供给侧结构性改革，持续强化“16字”经营方针，坚决落实特殊时期“24字”应对策略，主动淘汰落后产品，近三年（2018-2121年3月）关停并转整车产能96万辆（结构产能41万辆，综合产能55万辆），关停发动机结构产能72万台，长安PSA、欧尚、铃耀汽车改革顺利结题，公司整体经营稳中有进。
公司2020年经营业绩持续回暖，带动股价大涨118.15%，2020年底市值为1173.42亿元，全体股东分享了公司成长发展的红利。召开股东大会5次，应邀参加机构投资者策略会38场，现场接待16次58家机构，组织经销商调研18场，电话会议49场；回答投资者提问533条，回复率达98%；确保与投资者沟通顺畅、良好。第一时间召开2019年年报业绩说明会，全景网直播（观看人数达6.3万人）引导投资者正确解读财报信息。
It deepens the supply-side structural reform, continues to strengthen the “16-character” business policy, works with resolve to implement the“24-character” response strategy in special periods, and takes the initiative to eliminate outdated products. In the past three years (2018-2121.3), it hasshut down and transferred complete vehicles with a production capacity of 960,000 vehicles (a structural production capacity of 410,000 vehicles and acomprehensive production capacity of 550,000 vehicles), and has shut down the engine structural production capacity of 720,000 units. The reform ofChangan PSA, Oushang and Lingyao Automobiles was successfully completed, and the company's overall operation was stable and improved.
The company's operating performance in 2020 continued to recover, driving the stock price to rise by 118.15%, with a market value of 117.342billion yuan at the end of 2020. All shareholders have shared dividends from the company's growth and development.It convened 5 shareholder meetings, was invited to participate in 38 institutional investor strategy meetings, received 16 on-site visits from 58institutions, organized 18 dealer surveys and 49 conference calls; answered 533 questions from investors, with a response rate of 98%; ensuredsmooth and good communication with investors.The 2019 annual report performance brie?ng meeting was held in the ?rst place through VRA live broadcast (with 63,000 viewers), guidinginvestors to correctly interpret the ?nancial report information.
2020 First Extraordinary General Meeting of Shareholders2020年第一次临时股东大会
打造领跑市场的经典车型
逆势增长，用户打CALL
Creating classic vehicles to lead the market
Growth against the trend and recommendation by users
秉承“科技时尚、节能环保、安全智能”产品理念，推出CS系列、逸动系列、锐程系列等一系列经典产品，获得市场、用户的高度好评。逸动PLUS、CS55PLUS蓝鲸版、UNI-T等新产品，领跑细分市场，长安乘用车品牌市占率和销量排名快速上升，进入中国品牌第一阵营。秉承“专注、极致”产品理念，成功推出欧尚X7、 欧尚X5、科赛5、科赛Pro、科尚等一系列经典产品。基于短途智慧物流领导者业务定位，成功推出了凯程F70大皮卡、神骐系列卡车、睿行系列客车、星卡等经典产品。长安福特、长安马自达成功推出全新金牛座、锐界PLUS、探险者、昂克赛拉、CX-5、CX-8等经典产品车型。
自主、合资聚力向上，全年销售200.4万辆；CS75系列销售26.7万辆；逸动PLUS销售13.6万辆，零售排名中国品牌紧凑型轿车市场第二；CS55PLUS蓝鲸版全年突破10.5万辆；UNI-T销售6.9万辆；欧尚X5上市后订单突破4万辆。逆势增长，用户打CALL。
With the product concept of “technological fashion, energy conservation, environmental protection, safety and intelligence”, it has launched aseries of classic products such as CS series, Eado series, Ruicheng series, which were highly praised by the market and users. New products such as EadoPLUS, CS55PLUS Blue Core Edition, and UNI-T have led the market segment. Changan passenger car brands, whose market share and sales ranking haverisen rapidly, have entered the ?rst lineup of Chinese brands.
With the product concept of “focus and perfection”, the company has successfully launched a series of classic products such as Oushang X7,Oushang X5, Corsay 5, Corsay Pro, and Keshang.
Based on the business positioning of the short-distance smart logistics leader, the company has successfully launched classic products such asKaicheng F70 pickup truck, Shenqi series truck, Ruixing series bus, and Xingka.
Changan Ford and Changan Mazda have successfully launched new classic products such as Taurus, Edge PLUS, Explorer, Axela, CX-5, and CX-8.
Independent and joint ventures work together, with annual salesof 2 million 4 thousand vehicles; CS75 series with a sale of 267 thousandvehicles; Eado PLUS with a sale of 136 thousand vehicles, rankingsecond in the retail of Chinese brand compact car market; CS55PLUSBlue Core Version with a sale of over 105 thousand vehicles throughoutthe year; UNI-T with a sale of 69,000 vehicles; after the launch, OushangX5 has an order size of over 40,000 vehicles. We have won the users’recommendation.
Valuable Changan promotes transformation and upgrading for high-quality development价值长安，推动转型升级高质量发展
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2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
CS95
CS55 Plus
CS85 COUPE
CS35 Plus
CS75 Plus
锐程CC
金牛座昂克赛拉
欧尚X7
神骐T20
科赛 pro
科赛 pro
CX-5欧尚X5凯程 F70
探险者
CX-30
Ruicheng CC
TaurusAxela
Oushang X7
ShenqiT20
Corsay Pro
Edge PLUSOushang X5KaichengF70
Explorer
Eado Plus
New Focus
UNI-T
逸动 Plus
全新福克斯
CS-8
合资品牌部分经典产品
长安福持Changan Ford长安马自达Changan Mazda
Some classic products of joint venture brands
2001年4月成立was established in April 20012005年4月成立was established in April
Valuable Changan promotes transformation and upgrading for high-quality development价值长安，推动转型升级高质量发展
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2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
As a partner, Changanprovides customers with thebest experience and service
成为高质量产品提供者Becoming a provider of high-quality products诚信服务“五大承诺”“Five Commitments” for integrity
service为客户提供极致体验Providing customers with the bestexperience
伙伴长安，为客户提供极致体验和服务
长安汽车坚决贯彻共享发展理念，把“价值共创、价值共享”作为企业的价值观之一，努力实现企业和客户的共同发展。以直达客户、直击痛点为基础，深入洞察客户需求，以“快捷、直达、精准、互动”为理念，全面推进“一号工程”，努力为客户提供极致体验和服务。
Changan Automobile resolutely implements the concept of shared development andviews “value co-creation and value sharing” as one of the company's values, putting every e?ortsin realizing the common development of the company and customers. Based on direct access tocustomers and pain points, it has got an insight into customers’ needs, and with the concept of“fast, direct, precise, and interactive”, it has fully implemented the “No. 1 Project”, striving toprovide customers with the best experience and service.
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2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
成为高质量产品提供者
Becoming a provider of high-quality products
长安汽车坚持“面向世界一流，打造质量先导型企业”，践行“持续提升、客户满意、追求卓越”的质量理念，致力于做 “高质量产品的提供者”。
坚持绝情抓质量，全面启动公司级质量责任追究，加强供应商管理，推进6Sigma业务。提升实物质量，延伸管理触角、优化检测手段，强化智能化领域质量管控，建立客户体验评价机制。提升管理水平，导入质量卓越绩效模式，基层结构化流程有效运行，体系能力向行业一流迈进，确保在保证质量的前提下，实现高效交付。
We adhere to the "facing the world ?rst-class, to build a quality leading enterprise", continue to practice the "continuous improvement, customersatisfaction, the pursuit of excellence" quality concept, committed to do "high-quality products provider".
It persists in improving the quality, fully initiating company-level quality responsibility investigation, strengthening supplier management, andpromoting 6Sigma business. It improves the quality of physical objects, extends management tentacles, optimizes detection methods, strengthensquality control in the ?eld of intelligence, and establishes a customer experience evaluation mechanism. It improves the management level, introducesa high-quality performance model, makes basic structured processes work e?ciently, and advances system capabilities to the industry's ?rst-class levelto ensure e?cient delivery under the premise of ensuring quality.
As a partner, Changan provides customers with the best experience and service
伙伴长安，为客户提供极致体验和服务
产品质量稳步提升Steadily improving the quality of products
按照满足用户使用10年/26万公里目标进行产品设计，每开发一款车型，都要经过综合试验场可靠性道路试验（240万公里）、“三高”环境适应性试验（40万公里）和全国道路试验（120万公里），共计400万公里的严格测试，确保产品品质。
产品质量已达到并部分超越合资品牌水平（乘用车千车故障率5.36）；“高质量产品提供者”品牌形象深入人心。
Products are designed based on the goal of meeting the user's 10-year use/260,000 kilometers. Each model developed must undergo thecomprehensive test ?eld’s reliability road test (2.4 million kilometers) and “three highs” environmental adaptability test (400,000 kilometers) and thenational road test (1.2 million kilometers), with a total of 4 million kilometers of rigorous testing to ensure the quality of products.
The quality of products has reached and partially surpassed the level of the joint venture brands (passenger car malfunction rate per thousandvehicles is 5.36); the brand image of “high-quality product provider” is deeply rooted in the hearts of the people.
5200m海拔青藏高原
50℃极热中东沙漠
120mg/cm?高粉尘吐鲁番荒漠
-50℃极寒俄罗斯雪原
The Qinghai-Tibet Plateau with 5200m above sea level
50℃ extremely hot Middle East desert
120mg/cm? high dust Turpan desert
-50℃ extremely cold Russian snow?elds
亚洲精度最高，国内功能最全的长安汽车综合试验场垫江试验场The highest precision in Asia and the most complete functions in ChinaChangan Automobile Comprehensive Test Field
It covers a total area of 3500 mu总占地3500亩
The total investment is about 2 billion yuan总投资约20亿元人民币
More than 70 kinds of special pavement
70余种特殊路面4500米国内典型路面评价道路
4500 meters of typical domestic road surface evaluation road
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2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
As a partner, Changan provides customers with the best experience and service伙伴长安，为客户提供极致体验和服务
诚信服务“五大承诺”
为客户提供极致体验
“Five Commitments” for integrity service
Provide customers with the best experience
以“快捷、直达、精准、互动”为理念，发布“诚信服务五大承诺”。建立CA-CPT客户服务组织管理体系，精益化标准243项；乘用车J.D.POWER CSI 行业排名从41名上升至15名，欧尚从47名上升至29名；获得2020年度中国消费者协会消费者满意度调研排名第一。
组建近7000人规模的客户体验官团平台，实现客户与公司高层有效互动，收到改进意见956条，解决客户问题883个。上线长安FAN“问答”服务，日均提问量超过350个，排名全网汽车类问答产品互动量第一。启用“长安百科”，日浏览量1.3万余人次。创新客服5G远程在线服务模式，长安工程师在线解决客户问题。
*排名根据总体满意度得分进行* ranking is based on overall satisfactionscore
With the concept of “fast, direct, precise, and interactive”, “Five Commitments for integrity service” were released. A CA-CPT customer serviceorganization and management system was established, with 243 lean standards; passenger car J.D.POWER CSI rose in industry ranking from 41 to 15,Oushang rose from 47 to 29; Ranked ?rst in the 2020 China Consumers Association Consumer Satisfaction Survey.
A customer experience o?cial group platform with nearly 7,000 people has been established for e?ective interaction between customers and thecompany's senior management. 956 suggestions for improvement have been received and 883 customer problems have been resolved. The ChanganFAN “Q&A” service has been launched, with an average daily number of questions exceeding 350, ranking ?rst in the number of interactions of autoQ&A products on the entire network. The “Changan Encyclopedia” has been enabled, with more than 13,000 page views per day. Innovative customerservice 5G remote online service mode enables Changan engineers to solve customer problems online.
诚信服务五大承诺
Five Commitments forintegrity service
0304
价格透明价格透明，买贵即赔服务自选，拒绝捆绑
时间标准按期交付，超期赔付预约守时，无需等待服务专业专业讲解，客观真实品质服务，满分体验
快速响应有问速答，限时反馈应急救援，超时补偿
品质保障新车交付，不满即换一次修好，返修免费
Price transparent, buy expensivecompensation, service optional, no-
bundle trade
On-time delivery OverduepaymentNo waiting forappointments andpunctuality
On-time delivery OverduepaymentNo waiting forappointments andpunctuality
Professional explanation,objective and trueQuality service, top experience
Professional explanation,objective and trueQuality service, top experienceNew car delivered and exchangeableif not satis?edGuaranteed to be ?xed in one go,return for free
| Quick answers, time-limited feedbackEmergency rescue, overtime compensation | New car delivered and exchangeable if not satis?edGuaranteed to be ?xed in one go, return for free |
2020年度中消协消费者满意度排名2020 China Consumers AssociationConsumer Satisfaction Ranking
与客户高频互动High-frequency interaction with customers
排名RankingBrandNPSOverall
satisfactionof 4S storesNPS
Equipmentandfacilities of4S stores
After salesservice of4S storesSalesservice of4S stores
Complainthandling of
4S stores
品牌4S店
总体满意度
4S店设备设施
4S店销售服务
4S店售后服务
4S店投诉处理NPS
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2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
As a partner, Changan provides customers with the best experience and service伙伴长安，为客户提供极致体验和服务
2020年，长安汽车知音伙伴体验官与研发、制造工程师们面对面直聊，交流车辆的使用状况，近距离观摩爱车生产过程；Open Day活动为体验官们解锁造型密码，13名造型发烧友体验官受邀走进全球研发中心，体验官们首次在产品上市前感受新车魅力，第一次与造型开发团队面对面交流，他们提的每一个问题，工程师们都以最高效率解答。传递了“有你更好”的品牌价值。In 2020, Changan Automobile’s Bosom Partner Program o?cers talked face-to-face with R&D and manufacturing engineers,exchanged vehicle usage conditions, and observed the production process of the car up close; the Open Day event unlocked styling codesfor experience o?cers, and 13 experience o?cers who are styling enthusiasts were invited to walk into the global R&D center. The experienceo?cers felt the charm of the new car for the ?rst time before the product was launched, and had a face-to-face communication with thestyling development team for the ?rst time. Every question they asked was satis?ed by the engineers with the highest e?ciency, passing onthe brand value of "It's better with you".
案例case
在长安，他们看见了科技和未来In Changan, they have seen technology and the future
成立线上线下融合的新营销平台—车和美汽车商城，开启多品牌、多商品、直通直达直销的汽车营销服务业态，直连用户提供一站式“选、购、用、养、换”全生命周期的创新车生活服务。线上直销商城—长安商城入选工信部制造业与互联网融合发展试点示范项目；线下体验门店—建立智能化、数字化体验店，已完成20城32店全国布局。
通过“95热线”、官网在线、官方APP、微信、微博等23个直达客户的沟通渠道，提供随时、随身、随地的全天候24小时亲情服务，做到客户有反映、立即有回应。
Car for Better, a new online-o?ine integrated marketing platform was established, starting an automobile marketing service form with multiplebrands, multiple products, and direct access, delivery and sales, and directly connecting users to provide innovative car life services with one-stop“selection, purchase, use, maintenance, and replacement” life cycle.Changan Mall, the online direct sales mall, was selected as the pilot demonstration project of the integration of the manufacturing industry andthe Internet by the Ministry of Industry and Information Technology; the o?ine experience stores—the intelligent and digital experience stores havebeen established, with a layout of 32 stores in 20 cities across the country.
Through 23 direct customer communication channels such as “95 Hotline”, o?cial website online, o?cial APP, WeChat, Weibo, 24/7 familyfriendly services are provided at any time and any place to give customers a quick response.
与客户直通直联
全天候24小时服务
Direct connection with customers
24/7 service
线上长安商城
整车直销整车展示
汽车保险交付
体验
场景式电商服务平台一站式车生活服务平台
精品配件线下联动
汽车金融交易
网约保养灵活付款
线下体验门店
Online Changan Mall
Complete Vehicle
Direct Sales
Car insurance
Completevehicle display
Delivery
Scenario-based e-commerce service platformOne-stop car life service platform
Boutiqueaccessories
Experience
O?ine linkage
Auto Finance
Onlinemaintenance
Transaction
Flexiblepayment
O?ine experience store
长安系中国品牌用户累计
突破1980万The cumulative number of usersof Changan Series Chinese brands
exceeded 19.8 million
Establishment of a membership system,with 15.01 million members
Providing 24/7 service at any time and any place提供随时、随身、随地的全天候24小时服务
建立会员体系会员已达1501万人
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2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
Digital Changan promotesthe upgrading of intelligentmanufacturing andmanagement智能制造，打造行业标杆Intelligent manufacturing buildsindustry benchmark智能管理，推动数字化转型“Intelligent management promotesdigital transformation
数字长安，推动智能制造与管理升级
随着大数据、互联网、人工智能技术的大力发展与运用，数字驱动全价值链重构，数字化成为重要战略方向。十九届五中全会再次提出打造数字中国，数字化被提升到国家战略层面，长安汽车第三次创业创新创业计划也将数字经营、智能制造、智能管理作为公司战略的重要构成。With the vigorous development and application of big data, the Internet, and arti?cialintelligence technologies, digitalization drives the reconstruction of the entire value chain, andhas become an important strategic direction. The Fifth Plenary Session of the 19th CPC CentralCommittee once again proposed to create a digital China, making digitalization a nationalstrategy. Changan Automobile's third entrepreneurship-Innovation and Entrepreneurship Planalso views digital operation, intelligent manufacturing and intelligent management as importantcomponents of the company's strategy.
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2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
Digital Changan promotes the upgrading of intelligent manufacturing and management数字长安，推动智能制造与管理升级
智能制造，打造行业标杆Intelligent manufacturing builds industry benchmark
长安汽车是中国汽车行业首家“国家智能制造示范企业”，智能柔性焊接生产线、智能柔性高速冲压生产线、基于“互联网+”协同制造、5G虚拟企业专网建设入选国家智能制造示范专项。生产线整体自动化率达60%，其中，两江工厂焊接生产线达95%。以数字化、信息化、自动化为基础，以平台化、轻量化、精益化为抓手，集成大数据、云计算、人工智能、物联网技术，实现高质、柔性制造，快速满足客户个性化定制需求。
两江工厂二厂区智慧工厂集成了大数据、人工智能、物联网、边缘控制等技术，关键装备数控化率超过80%、设备综合自动化率超过了90%、数据自动传输率达到100%，是长安汽车高起点规划、高标准设计、工业互联网与精益制造相结合的智能化生产基地。
Changan Automobile is the ?rst “National Intelligent Manufacturing Demonstration Enterprise” in China's automobile industry. Intelligent?exible welding production lines, intelligent ?exible high-speed stamping production lines, collaborative manufacturing based on “Internet plus”,and 5G virtual enterprise private network construction have been selected as national intelligent manufacturing demonstration projects. The overallautomation rate of the production line reaches 60%, of which the welding production line of Liangjiang Factory reaches 95%. Based on digitization,informatization, and automation, with platformization, lightweight, and lean as the starting point, big data, cloud computing, arti?cial intelligence, andInternet of Things technologies are integrated to achieve high-quality and ?exible manufacturing and quickly meet customer demand in personalizedcustomization.
The smart factory in the second factory area of Liangjiang Factory integrates big data, arti?cial intelligence, Internet of Things, edge control andother technologies. The numerical control rate of key equipment exceeds 80%, the comprehensive automation rate of equipment exceeds 90%, and theautomatic data transmission rate reaches 100%. It is Changan’s intelligent production base that combines high starting point planning, high standarddesign, industrial Internet and lean manufacturing.
采用国内领先的全封闭防尘降噪技术，生产过程中噪声控制在82分贝以下，有效改善人员作业环境。整体生产效率行业领先。
The domestic leading fully-enclosed dust-proof and noise-reduction technology is adopted,and the noise during the production process is controlled below 82 decibels, which e?ectivelyimproves the working environment of personnel. The overall production e?ciency is industry-leading.
Stamping workshop冲压车间
主线实现自动化柔性生产，共计采用390台工业机器人,焊点自动化率100%左右。
The automated and ?exible production in the main line has been realized, with a total of 390industrial robots and the welding point automation rate of about 100%.
Welding workshop焊接车间
利用机器人代替人工喷涂内表面，喷涂自动化率达到100%，达到行业先进水平。采用水性3C1B工艺，工艺水准更高。Robots are used for spraying the inner surface instead of manual operation, with the sprayingautomation rate of 100%, reaching the advanced level of the industry. Water-based 3C1B processis adopted, with higher process level
Painting workshop
涂装车间
采用扭矩控制系统打造总装智能制造系统，保证装配扭矩的准确性和可追溯性。The torque control system is adopted to create an intelligent manufacturing system for theassembly to ensure the accuracy and traceability of the assembly torque.
Assembly workshop总装车间
6869
2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
长安汽车聚焦核心业务，启动“数字经营工程”，运用数字化技术，全面贯通信息流、物流、资金流，实现业务与技术双轮驱动，推动数字化转型。
发布四大运营流程架构，上线2000余个运营指标。推动PDS（产品开发流程）向IPD（集成产品开发流程）转型，实现PMS、OTD客户订单线上透明，完成13.5万辆UNI-T、逸动PLUS订单全过程跟踪。
Changan Automobile focuses on its core business and launches a “digital management project”. through digital technology, information ?ow,logistics and capital ?ow are fully integrated to realize the two-wheel drive of business and technology and promote digital transformation.
Released four major operational process architectures, launched more than 2,000 operational indicators, and promoted the transformationof PDS (product development system) to IPD (integrated product development) to realize online transparency of PMS and OTD customer orders andcomplete the whole process tracking of UNI-T and Eado PLUS orders of 135,000 vehicles.
智能管理，推动数字化转型Intelligent management for digital transformation
建立大数据运营体系（CA-DDM），整合内部130余个系统，构建2400余个运营指标，融合20000余家互联网大数据，形成数亿级的数据规模，指导研、产、供、销各业务领域。
营造数字文化，开展“数据分析大赛”“种子计划”“数字化大讲堂”，举办民间数据分析师训练营，认证通过834人，营造“看数据、信数据、用数据”的文化氛围。
Established a big data operation system (CA-DDM), integrated more than 130 internal systems, built more than 2,400 operational indicators,combined more than 20,000 Internet big data, and formed a scale of hundreds of millions data to guide business areas in terms of research, production,supply and sales.
Created a digital culture, carried out the “Data Analysis Contest”, the “Seed Plan”, and the “Digital Lectures”, held a training camp for privatedata analysts, and had 834 people certi?ed to create a cultural atmosphere of “seeing data, trusting data, and using data”.
运营主线
五纵七横
运营方法
流程在线
IPDOPDPMSSTE
资源线主价值线
SRM
分析在线
指标在线
决策在线
场景数字化
场景1场景3场景2场景...
数据能力
数字化学院授课、培训，分析师认证
中台+云平台平台能力
Main operation line
Five verticals Seven horizontals
operation method
Process online
Analysis online
Indicator online
Decision online
Scenario digitization
Scenario 1
Main value lineResource line
Scenario 3Scenario 2Scenario ...
Data capability
Digital Academy teaching,training,and analyst certi?cation
Middle o?ce+cloud platformPlatform capability
技术
业务
technology
business
客户
client
客户client
Digital Changan promotes the upgrading of intelligent manufacturing and management数字长安，推动智能制造与管理升级
双轮驱动Two-wheel drive
7071
2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
Make great e?orts in Changanfor a platform with co-creatingand sharing values
员工就业Employee employment薪酬福利Salary and bene?ts员工发展Employee development安全与健康Safety and health激发活力Vitality motivation文化生活Cultural life
奋斗长安，构建共创共享价值平台
长安汽车始终视员工为企业的价值财富，把员工对美好生活的向往作为奋斗目标，鼓励并支持员工能力提升，致力于构建“安全、尊重、快乐、创造”的平台并分享价值。努力为员工提供丰厚的物质生活和精神文化保障，满足员工个性化成长需求。
Changan Automobile always regards employees as the value and wealth of the company,takes employees’ yearning for a better life as the goal, encourages and supports the improvementof employees’ abilities, and is committed to building a “safe, respectful, happy, and creative”platform and sharing value. It is making e?orts to provide employees with abundant material lifeand spiritual and cultural protection to meet their needs for individual growth.
7273
2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
Make great e?orts in Changan for a platform with co-creating and sharing values奋斗长安，构建共创共享价值平台
员工就业
薪酬福利
Employee employment
Salary and bene?ts
长安汽车全面落实“六稳”“六保”要求，2020年新增各类就业3492人。目前，长安汽车及子公司从业人员总数40298人，建立了完善的招聘与录用机制，录用标准公开透明，劳动合同签订率达到100%，不存在使用未成年员工情况，招聘录用中不存在性别、民族、生理歧视等情况。
据估算，长安汽车带动了产业上下游约150万人就业。
薪酬待遇。长安汽车不断建立和完善员工收入与公司业绩、个人业绩及能力相匹配的薪酬管理机制，通过员工正常薪酬增长、年度业绩奖、利润分享奖等，让员工共享公司发展成果。同时，不断优化员工福利项目，2020年共办理9521名员工公积金提取，160人次生育津贴申报， 52人异地医保报销等工作，有效保障了员工权益的实现。
健康关怀。为员工提供健康管理，包括年度体检、ERP心理咨询服务。在五险一金等基础保障外，还为员工及其家属提供补充医疗保险，为女工办理女职工特殊疾病保险，减轻其医疗负担。
Changan Automobile has fully implemented the requirements of “six-stability” and “six-guarantee”, and created 3492 new jobs in 2020. Atpresent, The total number of employees of Changan Auto and its subsidiaries is 40298. They have established a complete recruitment and employmentmechanism, with open and transparent recruitment standards and a labor contract signing rate of 100%. It has no use of underage employees orgender, ethnic, and physical discrimination.It is estimated that Changan Automobile has provided about 1.5 million jobs in the upstream and downstream industry.
Payment and bene?ts. Changan Automobile continues to establish and improve the salary management mechanism that matches employees’salary with company performance, personal performance and ability, and allows employees to share the company's development results throughemployees' normal salary growth, annual performance awards, and pro?t sharing awards. At the same time, it continues to optimize employee bene?tprograms. In 2020, there were a total of 9,521 employee provident fund withdrawals, 160 maternity allowance declarations, and 52 non-local medicalinsurance reimbursements, which e?ectively guarantees the realization of employees’ rights and interests.
Health care. It provides employees with health management, includingannual physical examinations and ERP psychological counseling services. Inaddition to basic guarantee such as ?ve social insurances and one housingfund, supplementary medical insurance is also provided for employees andtheir families, as well as special disease insurance for female workers to reducetheir medical burden.
指标 单位 实际情况 备注员工总人数新增就业人数劳动合同签订率社会保险覆盖率人均带薪休假天数
人人%%天
402983492
按从业人员口径统计
Total number of employees
IndexunitSituationRemarks
Statistics according to the caliber of
employees
Calculation based on the actual number ofpaid leave days of employees
personperson
Day
Number of new employeesLabor contract signing rateSocial insurance coverage rateThe number of paid leave days
per capita
按职工实际带薪休假天数计算
5.6
长安汽车2020年保障员工权益数据Changan Automobile’s employee rights protection data in 2020
9月24日，长安汽车“自有引力，所向无前”锦Show长安·2020校园招聘活动分别走进清华大学、北京大学，为“第三次创业创新创业计划”寻找志同道合的“合伙人”，助力长安向智能低碳出行科技公司转型。On September 24, Changan Automobile’s “Attractive Force isUnstoppable” Jin Show Changan and 2020 Campus Recruitment Activitieswere carried out in Tsinghua University and Peking University respectively,seeking like-minded “Partners” for the “Third Entrepreneurship-Innovationand Entrepreneurship Program” to help Changan transform into a smart low-carbon travel technology company.
案例case
锦Show长安 走进百年学府Jin Show Changan Enters Centennial Universities
7475
2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
节日慰问。每年春节、中秋节、员工生日等，长安汽车都会为员工提供节庆福利，此外，长安汽车为员工提供弹性工作时间和充足的带薪假期，让员工更好地应对工作之外的一切。
基于公司战略转型需要，从评聘逻辑、职位体系、任职资格标准等方面对任职资格体系进行全面优化。构建“评能力”“聘职位”“升职级”员工成长“三分开”任职资格体系。
2020年培养和发展全国劳动模范1人、国务院政府特殊津贴6人、全国技术能手1人、兵装首席科技专家1名、兵装科技带头人3名、兵装青年科技拔尖人才4人、重庆杰出英才1人、重庆英才3人、兵装技能大师1名、兵装技能带头人5名、兵装青年技能拔尖人才4人。
2020年共完成1166名高职级人员单人90学时年度教育目标管理；完成技术、制造、营销、通用等领域副总经理继任者认证项目、经理级继任者认证项目，累计认证通过967人；强化体系搭建与知识沉淀，发布5个体系文件，优化课程15门。
坚持“技高行天下，能强走世界”理念，协办兵装集团汽车维修工职业技能竞赛暨中国长安第二届职业技能竞赛，派出10名代表参赛，最终获得二等奖1名，三等奖3名。
Holiday cheer. Every Spring Festival, Mid-Autumn Festival, andemployee birthday, Changan Automobile provides employees with festivalbene?ts. In addition, Changan Automobile provides employees with ?exibleworking hours and su?cient paid holidays to help employees better cope witheverything outside of work.
Based on the company's strategic transformation needs, the quali?cation system is fully optimized in terms of evaluation logic, position system,and quali?cation standards for a “three-separation” quali?cation system of “ability evaluation”, “position recruitment” and “title promotion”.
In 2020, it cultivated and developed 1 national model worker, 6 persons with special government allowances from the State Council, 1 nationaltechnical expert, 1 CSGC chief scienti?c and technological expert, 3 CSGC scienti?c and technological leaders, 4 CSGC outstanding young scienti?c andtechnological talents, 1 outstanding talent in Chongqing, 3 talents in Chongqing, 1 CSGC skilled master, 5 CSGC skill leaders, and 4 CSGC outstandingyoung skilled talents.
In 2020, it completed the annual education goal management of 1166 high-level personnel with 90-hour for a single person; completed thedeputy general manager successor certi?cation project and manager-level successor certi?cation project in the ?elds of technology, manufacturing,marketing, and general purpose, with a total of 967 people passing the certi?cation; strengthened system construction and knowledge accumulation,released 5 system documents and optimized 15 courses.
Adhering to the concept of “going out to the world with high technology", it co-organized the Auto Maintenance Worker Vocational SkillsCompetition of China South Industries Group Corporation and the second China Changan Vocational Skills Competition. 10 representatives were sentto participate in the competition, of which 1 representative won the second prize and 3 representatives won the third prize ?nally.
员工发展
Employee Development
优化职业发展通道
促进技能人才发展
搭建全员学习平台
举办技能竞赛
Optimizing career development channels
Promoting the development of skilled talents
Building a learning platform for all employees
Holding skills competitions
Make great e?orts in Changan for a platform with co-creating and sharing values奋斗长安，构建共创共享价值平台
7677
2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
层层落实主体责任。全年召开4次安委会会议，层层签订安全责任状1000余份，全年未发生安全主体责任事故。集中学习习近平总书记关于安全生产工作的重要指示批示精神，发布安全履职情况12期，监督安全履职到位，保障员工权利。
围绕“以客户为中心、产品服务为主线”，按照“小总部+事业群+共享平台+孵化创新”的组织变革，打造人力、财务、IT、行政、党群五大共享服务平台，强化矩阵协同，推动公司战略性业务落地。构建与战略相匹配的组织体系，完成组织机构调整25次，精简撤销机构420个。成立平台开发中心、大客户业务部，构建专职化战略业务承载团队；成立制造中心、国际物流处等，打造平台化业务部门，不断激发组织活力和全员激情。
2020年，长安汽车保持急性工业中毒事故连续“零”发生，完成职业病危害因素2768个点位检测；组织3430名职业病危害岗位接害员工周期性职业健康检查，覆盖率100%；投入1982余万余元为员工配备和发放劳动防护用品，切实保障员工身体健康。
强化体系完善与落地。修订管理手册1个，制度办法11个，程序文件20个；强化风险识别与控制，梳理岗位危险源25292条，重要危险源2597条。
强化隐患排查与治理。推进11余个新、改、扩建设项目“三同时”评价；查处隐患2272项，整改2272项；强化应急处置能力，全年开展消防演练353场（次），共计55228人/次参加。
强化培训教育和全员安全氛围。开展“危险品、危险化学品安全专项整治”“特种设备安全专项整治”“工艺、工程安全专项整治”“交通安全专项整治”等各类安全主题活动，强化安全红线意识，全年共计安全培训16.7万人次。
Implementation of the main responsibility at all levels. Four safety committee meetings were held throughout the year, and more than 1,000safety responsibility warrants were signed at all levels. There were no safety accidents with principal responsibility throughout the year. Concentrationwas made on learning the spirit of General Secretary Xi Jinping’s important instructions on safe production work, 12 issues of safety performance werepublicized, and the safety performance was supervised in place to protect the rights of employees.
Focusing on “customer-centered, product and service as the main line”, based on the organizational reform of “small headquarters + businessgroup + sharing platform + incubation innovation”, ?ve shared service platforms for human resources, ?nance, IT, administration, and Party groupsrespectively have been created to strengthen the matrix coordination and promote the implementation of the company's strategic business.To construct organizational system that matches the strategy, 25 organizational adjustments have been made and 420 organizations have beenstreamlined and abolished. A platform development center and a business department for key customers have been built for a full-time strategicbusiness bearing team; a manufacturing center and an international logistics department have been built for a platform business department tocontinuously motivate organizational vitality and all employees’ passion.
In 2020, Changan Automobile maintained a continuous “zero” occurrence of acute industrial poisoning accidents, and completed the detectionof occupational hazards at 2,768 positions; periodic occupational health inspections for 3,430 employees in the occupational hazard positions wasorganized, with a coverage rate of 100%; more than 19.98 million Yuan was invested on labor protection supplies for employees to e?ectively protecttheir health.
Strengthening of the perfection and implementation of the system. 1 management manual, 11 system measures and 20 proceduredocuments were revised; risk identi?cation and control was strengthened, and 25,292 post hazards and 2,597 key hazards were sorted out.
Strengthening of the investigation and management of hidden dangers. The “three-synchronization” evaluation for more than 11 new,modi?ed and expanded construction projects was promoted; 2,272 hidden dangers were investigated and recti?ed; emergency response capabilitieswere strengthened, 353 ?re drills (times) throughout the year were carried out, with a total of 55,228 participants.
Strengthening of training and education and a safety atmosphere for all employees. Various safety theme activities were carried out, suchas “special recti?cation of hazardous materials and hazardous chemicals”, “special recti?cation of special equipment safety”, “special recti?cation ofprocess and engineering safety”, and “special recti?cation of tra?c safety”, and the awareness of safety red lines was strengthened, with a total of167,000 participants for safety training throughout the year.
安全与健康
激发活力
Safety and health
Vitality motivation
绝情抓安全
提高组织活力
职业病零发生，员工健康有保障
Persisting in improving safety
Improving organizational vitality
Zero occurrence of occupational diseases and guaranteed employee health
指标项 2018年 2019年 2020年
安全生产费用投入 （万元）劳动保护经费投入（万元）
安全培训人数（人次）
3809117688406100%100%
36951001236027100%100%
52301982167411100%100%
Safety production cost investment（ten thouansand yuan）
IndexIn 2018In 2019In 2020
Labor protection investment（ten thouansand yuan）Number of participants for safety training
(person-times)Detection rate of occupational hazards in the
workplaceCoverage rate of employee health
examination
工作场所职业病危害因素检测率职工健康体检覆盖率
Make great e?orts in Changan for a platform with co-creating and sharing values奋斗长安，构建共创共享价值平台
7879
2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
构建全面薪酬激励体系，牵引价值创造、价值共创，提升员工感知。坚持效益决定分配，实施人岗匹配，建立员工共享发展成果机制，在国企中率先采取股权激励、产品CEO、项目跟投等，建立企业长期稳定发展预期、绑定企业发展与个人分享，最大限度激发员工主动担当和激情活力。A comprehensive salary incentive system is constructed to drive value creation and value sharing, and enhance employee perception. It persistsin the distribution based on bene?ts, implements personnel and job matching, establishes a mechanism for employees to share development results,takes the lead in adopting equity incentives, product CEOs, and project follow-up investment among state-owned enterprises, established long-termstable development expectations, ties enterprise development with personal sharing, and motivates employees’ initiative and passion to the maximum.
创新激励机制Innovation incentive mechanism
关心青年婚恋交友，举办“爱行千里·后浪潮起”第九届青年集体婚礼，50对来自一线的青年新人参加，历年累计745对新人参加；分群体共开展9次单身青年联谊活动，共计600余名青年参加，成功牵手40对，配对比例达6.66%。推进落实“择优招聘劳务工为合同工”“搭建员工购房信息共享平台”等好事实事4件。
举办“长安行天下?明天更美好”第六届员工运动会“6+1”项目（登山、羽毛球、乒乓球、钓鱼、台球、游泳等6个竞技类项目和1项全员体育活动）的比赛，参与员工达到2.5万余人次。为参加全员体育活动的24416名员工发放运动服，受到普遍欢迎。
优化退休员工欢送活动，为每一名退休员工赠送工作数码相册和纪念品。为生产一线员工配送加点餐21.7万份，开展“爱心妈咪小屋”功能拓展升级建设工作，建设“心理咨询室”4间。组织有毒有害、生病和退休员工疗休养229人。
To care about young people’s marriage and dating, the 9thYouth Group Wedding of “Love Traveling Thousands of Miles and theWave Rising” was held for 50 young couples from the front line, withan accumulative number of 745 couples in the past years; 9 partiesfor single youth were carried out in groups, with a total of more than600 young people, and 40 couples were successfully paired, with aparing ratio of 6.66%. 4 good deeds were promoted and implementedin terms of “recruitment of labor workers as contract workers who areunderstanding” and “construction of an information sharing platformfor employees to purchase houses”.
The “Changan Traveling the World and Better Tomorrow”6th Employee Sports Meeting on “6+1” evens (6 competitive eventssuch as mountaineering, badminton, table tennis, ?shing, billiards,and swimming, and 1 all-sta? sports activity) was held, with morethan 25,000 participants. Sports uniforms were distributed to 24,416employees participating in the all-sta? sports activity, which wasgenerally welcomed.
The farewell activities for retired employees have beenoptimized, providing each retired employee with digital photo albumsand souvenirs. 217,000 additional meals for front-line employees weredelivered, the expansion and upgrading of functions of the “LoveMummy Hut” was carried out, and 4 “psychological consultationrooms” were built. 229 employees who were poisoned, sick and retiredwere organized for recuperation.
文化生活Cultural life
关心员工生活
丰富的协会活动
关心特殊群体
Caring about employees’ lives
Rich association activities
Caring about employees’ lives
积极探索员工自主管理，招募联盟成员240名，“渝姐帮”“密友吧”“开锁酱”“甜蜜觅”“搭把手”活跃在员工中，帮助解决工作困难、思想困惑、婚恋交友等方面的问题。Employee self-management has been actively explored and 240members of the alliance have been recruited. “Yujiebang”, “Miyouba”,“Kaisuojiang”, “Tianmimi” and “Dabashou” are active amongemployees, helping to solve di?culties in work, mentality, marriage anddating, etc.
案例
case
组建“BUFF联盟”Formation of“BUFF Alliance”
Make great e?orts in Changan for a platform with co-creating and sharing values奋斗长安，构建共创共享价值平台
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2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
Green Development
绿色制造，守护绿水青山Green production传递公益理念，弘扬志愿精神Conveying the concept of publicwelfare and promoting the spirit ofvolunteerism乡村振兴，脱贫帮扶Rural revitalization and povertyalleviation assistance
责任长安，共筑美好家园
长安汽车始终坚持践行“爱行天下”公益理念，围绕“科技教育、绿色环保、脱贫帮扶”三大领域积极履行社会责任，探索经济效益与环境效益的双赢发展，提高资源利用率，实施清洁生产和绿色制造，传递公益理念，推进精准扶贫，助推形成员工、企业、社会公众联动的责任机制。Changan Automobile always upholds the public welfare concept of “traveling withlove”, actively ful?lls its social responsibilities around the three major areas of “scienti?c andtechnological education, environmental protection, and poverty alleviation assistance”, exploresthe win-win development of economic and environmental bene?ts, improves resource utilization,and implements clean production and green manufacturing, conveys the concept of publicwelfare, promotes targeted poverty alleviation, and helps to form a responsibility mechanism foremployees, enterprises, and the public.
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2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020
Green Development责任长安，共筑美好家园
围绕低碳制造、循环经济、绿色排放、愉快制造四大抓手，通过低碳工艺设计、设备能效提升、能源智能调配、能效机构调整、碳汇技术开发、废固循环、废液循环、三废处理、作业环境改善等13项关键路径，提升绿色制造体系的有效性，实现制造全过程高效化、节能化、环保化，建立全球一体化绿色制造管理体系，达到行业先进水平，打造绿色汽车制造标杆工厂。
Focusing on the four major starting points of low-carbon manufacturing, circular economy, green emissions, and happy manufacturing,through 13 key routes such as low-carbon process design, equipment energy e?ciency improvement, intelligent energy deployment, energye?ciency agency adjustments, carbon sink technology development, waste and solid recycling, waste liquid recycling, three wastes, and operatingenvironment improvement, the e?ectiveness of the green manufacturing system has been improved to realize the high e?ciency, energy conservationand environmental protection of the whole manufacturing process, establish a global integrated green manufacturing management system, reach theadvanced level of the industry, and create a bench-marking factory for the green automobile manufacturing.
绿色制造，守护绿水青山Green production
低碳工艺设计
Low carbon processdesign
碳汇技术开发
Development of carbonsink Technology
废气处理Exhaust gas treatment能源智能调配
IIntelligent energydeployment
废液循环Waste liquidrecycling
人体增强Body construction设备能效提升
Equipment energye?ciency improvement
废固循环Waste solidsrecycling
作业环境改善Improvement ofworking environment能源结构调整Energy restructuring
废液处理Waste liquid treatment废固处理Waste solid treatment
愉快休息区Resting area
绿色制造管理体系Green Manufacturing Management System
打造绿色汽车制造标杆1个定位
3项阶段
4个抓手
13项关键路径
1个体系支撑
智能、低碳、出行科技公司
To build a benchmark in green automobile manufacturing industry1 Positioning
3 Stages
4 Targets
13 Key Paths
1 Supporting System
Smart, low carbon, travel technology company
低碳制造Low carbonmanufacturing
Follow-up period (2021-2023)
1.30% reduction in carbon intensity
2.20% increase in recycling utilization
3.rate of manufacturing resources
Construction of carbon management
循环经济Circulareconomy
绿色排放Cleanemissions
愉快制造Pleasantmanufacturing
1.碳排放强度降低30%
2.制造资源循环利用率提升20%
3.制造环节碳管理体系搭建
Maturation period (2024-2025)
1.Close of the carbon emissions share gap
2.30% increase in recycling utilization rate of
manufacturing resources
3.Development of a green manufacturing
company label
1.碳排放缺口填平
2.制造资源循环利用率提升30%
3.绿色制造企业标签形成
Lead-in period (2025-2030)
1.Localized carbon neutrality
2.50% increase in recycling rate of
manufacturing resources
1.局部实现碳中和
2.制造资源循环利用率提升50%
跟随期 (2021-2023)成熟期 (2024-2025)引领期 (2025-2030)
长安汽车渝北工厂自2017年入选国家绿色工厂示范名单以来，始终坚持以用地集约化、生产洁净化、废物资源化、能源低碳化为目标，成为汽车行业的绿色标杆。
Since Changan Auto Yubei factory was selected into thenational green factory demonstration list in 2017, it has alwaysbeen adhering to the goals of land intensi?cation, clean production,waste recycling and low-carbon energy, and has become a greenbenchmark in the automotive industry.
案例case
渝北工厂占地面积约750亩，容积率满足《工业项目建设用地控制指标》，单位用地面积产值连续五年满足要求并且远超其数倍之多。
渝北工厂2020年单车废物(固废+液废)产生量为
0.99吨。制造过程废物产生量控制处于行业领先水平。
固废主要为钣金废料、胶类辅料、包装废弃物等，经分类、处理后回收或流出。
液废主要为涂装工艺的生产废水，其经污水处理系统进行处理，达标后排放。
Yubei factory covers an area of about 750 mu, and its ?oor arearatio meets the "control index of industrial project construction land".The output value of the factory's unit land area has met the requirementsfor ?ve consecutive years and far exceeded it by several times.
The water resource of Yubei factory comes from municipal water supply. In 2020, the total consumption of water resources is 1407,572 tons, andthe consumption of single vehicle is 5.38 tons.
The main wastewater is the production wastewater of coating process, namely degreasing wastewater, phosphating wastewater, electrophoresiswastewater and spray paint treatment wastewater.
The base treated all kinds of wastewater through sewage treatment system, installed waste water ?ow meter and online monitoring system at themain waste water outlet, and connected with the local environmental protection department to realize online monitoring of total phosphorus, CODcr,etc., and discharge after monitoring the standards.
用地集约化
生产洁净化
Land intensi?cation
Land intensi?cation
渝北工厂打造行业绿色标杆
Yubei factory to build green benchmark in the industry
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Green Development责任长安，共筑美好家园
针对废水、废气和废渣三大主要污染物进行处理回收利用，取得了显著成效。
2020年，长安汽车种植“智慧林”共有120株樱花，樱花的花语是“守护、智慧”，“守护”与全国上下、团结一心、众志成城的“战疫精神”内在相连；“智慧”与公司“科技长安、智慧伙伴”的品牌定位一脉相承。通过能源管控四大维修挖排产模式优化，工艺技术突破、节能改造、管理提升等措施，降低工厂运行能耗，减少碳排放量。
Remarkable results have been achieved though the treatment and recycling of the three major pollutants including waste water, waste gas andwaste residues.
In 2020, Changan Automobile planted a total of 120 cherryblossoms in the “Smart Forest”. The ?ower language of cherry blossomsis "Guardian and Wisdom". “Guardian” is intrinsically connectedwith the “spirit of ?ghting against the epidemic”, that is, unity anddetermination across the country; “Wisdom” is directly in touch withthe company's brand positioning, that is, “Changan with technology, asmart partner”.
Energy consumption in plant operating and carbon emissions are reduced through the optimization of energy management and control for thefour major areas including maintenance, excavation, emission and production, and measures such as technological breakthroughs, energy conservationtransformations, and management improvement.
废物资源化
植树活动能源低碳化
Waste recycling
Tree-planting activityEnergy low-carbonization
废水中COD因子排放浓度达到一级排放标准（100mg/L以下），2020年度平均排放浓度43.44mg/L
完善能源管理体系，推动智慧能源系统建设。以“云、大、物、移、智”技术为支撑，制定并实施整车制造各工艺设备启停标准，开展重点能耗点监控，日监控全厂68个重点耗能点，实现综合能耗同比下降10%。
电泳循环泵变频改造，建立2种运行模式（生产/非生产），实现非生产状态减少用电量50KW/小时。空压系统供气方式多样化，提升供需匹配性，涂装采用小空压机定点保压，焊总车间实现非生产日不保压，全年节约电耗90万度以上。
应用漆渣末端干化技术，降低含水量35%，实现单车危废降低4kg；通过提高钢板材料利用率、降低废料、密封胶回收利用等多方面实施固废减量化，实现单车固废减少10%。
涂装洗衣房和危废暂存场VOC无组织废气改为经设施处理后有组织排放，无组织量减少20%，排放浓度降低90%。
The emission concentration of COD factor in wastewater reaches the ?rst-level emission standard(below 100mg/L), and the average emission concentration in 2020 is 43.44mg/L.
Improve the energy management system and promote the construction of the smart energysystem. Supported by “cloud, large, material, mobile, and smart” technologies, the start and stopstandards for all process equipment of complete vehicle manufacturing have been formulated andimplemented, and monitoring of key energy consumption points has been carried out, with a dailymonitoring of 68 key energy consumption points of the whole plant to achieve a 10% reduction incomprehensive energy consumption year-on-year.
The frequency conversion of electrophoresis circulating pump is transformed and two operatingmodes (production/non-production) are established to achieve a 50KW/hour reduction in powerconsumption in the non-production state.Diversi?ed air supply methods for the air compressor system can improve the matching of supplyand demand. A small air compressor used for coating to maintain the pressure at ?xed points, and pressure is not maintained for thewelding workshop on non-production days, which saves more than 900,000 degrees of electricity consumption throughout the year.
After applying painting residue drying technology, there is a 35% reduction in the moisture content,and a 4kg reduction in the hazardous waste per vehicle; solid waste reduction can be achievedby improving the utilization rate of steel plate materials, reducing waste materials, and recyclingsealant, with a 10% reduction in the solid waste per vehicle.
The VOC unorganized waste gas from the coating laundry room and the temporary storage site forthe hazardous waste is changed to an organized discharge after being treated by the facility, witha 20% reduction in the unorganized volume, and a 90% reduction in the emission concentration.
100%
87kgce/辆
319kgCO2e/辆
89%
20 g/m2
Industrialwastewater disposalrate 100%
In 2020, the comprehensiveenergy consumption perunit product of the Yubeifactory is87kgce/vehicle
In 2020, the carbonemission per unit product
of the Yubei factory is
319kgCO2e/vehicle
The comprehensiveutilization rate of industrial
solid waste is 89%
The VOC emission is
20 g/m2
废水 Waste water
能源节能管理 Energy conservation management
节能措施 Energy conservation measures
固废 Solid waste
废气 Waste gas
工业废水处置率
2020年，渝北工厂
单位产品综合能耗
2020年，渝北工厂单位产品碳排放量
工业固体废弃物
综合利用率
VOC排放为
传递公益理念，弘扬志愿精神Conveying the concept of public welfare and promoting the spirit of volunteerism
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2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
长安汽车全面贯彻党的十九大以及中央扶贫开发工作会议精神，切实推进精准扶贫、教育捐赠、公益救济和公共事业建设等工作，2020年共投入资金2866万元，近四年累计投入资金超亿元。在社会扶贫方面，长安汽车按照统一捐赠计划，对云南泸西县及砚山县、重庆彭水县及酉阳县等地区完成对口扶贫地区扶贫工作，扶贫金额共计1200万元（包含长安马自达100万元）。
在教育捐赠方面，长安汽车向雅安天全长安汽车希望小学、崇州何家长安汽车希望小学捐赠实物资产
7.4862万元。落实对口扶贫地区教学需求，捐赠运动
鞋80双、打印机1台、电子教具1套。
长安汽车连续多年赞助重庆国际马拉松比赛，将活力进取的企业形象与持之以恒的马拉松精神紧紧绑定在一起，长安汽车的用户、员工、合作伙伴等前进团成员，用实实在在的行动，践行着健康中国的理念，传递“有你更好”的品牌价值。
2020年8月下旬，重庆市防汛二级响应升级为一级响应并即刻进入紧急防汛模式。长安志愿者联盟成员胡潇文、杨钢等10人，主动请缨赶往江北区郭家沱抢险救灾，支援抗洪三天两夜，展现长安人的责任担当。
每年邀请中小学生、社会公众、行业媒体等走进长安汽车品牌体验基地，截止2020年底，累计接待参观者186余万人。
Changan Automobile has sponsored the Chongqing InternationalMarathon for many consecutive years, and has closely connected thevigorous and enterprising corporate image with perseverance, the spiritof the marathon. Changan Automobile’s users, employees, partnersand other aggressive group members have truly acted on the conceptof Healthy China, conveying the brand value that “it’s better to be withyou”.
In late August 2020, Chongqing's secondary response for ?oodcontrol was upgraded to primary response and the emergency ?oodcontrol mode was started immediately. Ten people including Hu Xiaowenand Yang Gang, members of the Changan Volunteer Alliance, voluntarilyheaded for Guojiatuo, Jiangbei District for rescue and disaster relief, andsupported the ?ood ?ghting for three days and two nights, showing the responsibility of Changan members.
Every year, elementary and middle school students, the generalpublic, and industry media are invited to the Changan Automobile BrandExperience Base. As of the end of 2020, it has received more than 1.86million visitors.
Changan Automobile fully implements the spirit of the 19th National Congress of the Communist Party of China and the Central Conferenceon Poverty Alleviation and Development, and earnestly promotes targeted poverty alleviation, education donations, public welfare relief and publicundertakings. In 2020, it invested a total of 28.66 million yuan, and has invested an accumulative amount of over 100 million yuan in the past four years.
In terms of social poverty alleviation, based on the uni?ed donation plan, Changan Automobile completed poverty alleviation work in thecorresponding poverty alleviation areas in Luxi County and Yanshan County in Yunnan, Pengshui County and Youyang County in Chongqing, with a totalamount of 12 million yuan for poverty alleviation.
In terms of educational donations, Changan Automobile donated 74,862 yuan of physical assets to Changan Automobile Hope Primary Schoolsin Ya'an, Tianchuan and Hejia, Chongzhou. To meet the teaching needs of the targeted poverty alleviation areas, 80 pairs of sports shoes, 1 printer, and1 set of electronic teaching aids have been donated.
马拉松比赛
抗洪抢险
科技教育
公益捐赠
Marathon
Flood ?ghting and rescue
Scienti?c and Technological Education
Charity donation
Green Development
责任长安，共筑美好家园
乡村振兴，脱贫帮扶
Rural revitalization and poverty alleviation assistance
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2020 · 长安汽车社会责任报告Changan Social Responsibility Report 2020Green Development责任长安，共筑美好家园
组织技能大师深入云南技师学院砚山分院、泸西分院，通过技能大师讲座授课的形式，深化校企合作。长安马自达投入100万，在云南泸西县援建第七所希望小学。邀请云南砚山县民族职业中学12名教师来公司进行为期一周的专业技能学习培训，促进学校教学质量可持续提高。推动“长安汽车班”招聘工作，全年共计在泸西县、砚山县、彭水县招聘录用学生191人，实现了一人就业，全家脱贫。
长安汽车积极转变扶贫工作思路，寻求高效创新手段，以直播带货消费扶贫为突破口，努力解决疫情带来的农产品滞销问题。联合人民日报客户端，以“脱贫攻坚·爱有新意”为主题，完成首次车企与央媒协作的全网公益直播带货活动，全网累计观看人数高达3410万，点赞数破千万，为云南两县带货销售113万元，帮扶农户创效增收脱贫，为扶贫地区决胜脱贫攻坚、防止返贫贡献新的力量。广泛发动公司各单位、全体员工，以及长安汽车生态圈所属的企事业单位、社会组织、干部职工以及社会爱心人士购买对口帮扶地区农副产品110余万元，促进贫困群众增收致富。5000余名员工注册成为“中国社会扶贫网重庆市扶贫馆”会员，参与消费扶贫。
Skilled masters were organized to go to Yanshan branch and Luxibranch of Yunnan Technician College, and school-enterprise cooperation wasdeepened through lectures by skilled masters. Changan Mazda invested 1million on the construction of the seventh Hope Primary School in Luxi County,Yunnan. 12 teachers from Yunnan Yanshan National Vocational Middle Schoolwere invited to the company for a week-long professional skills study andtraining to promote the sustainable improvement of school teaching quality.The recruitment of “Changan Automobile Class” was promoted, and a totalof 191 students were recruited in Luxi County, Yanshan County, and PengshuiCounty throughout the year. As a result, one student who is employed helps hisfamily out of poverty.
Changan Automobile actively changes its thinking on poverty alleviation and seeks e?cient and innovative means, striving to solve the problemof unsalable agricultural products caused by the epidemic by applying live broadcast to sell goods and increase consumption for poverty alleviationas a breakthrough. In combination with the People’s Daily client, based on the theme of “Poverty Alleviation and Love with New Ideas”, it completedthe ?rst network-wide charity live broadcast activity in collaboration between car companies and central media, with a total number of viewers on thenetwork of 34.1 million, and the number of likes of tens of millions, selling 1.13 million yuan of goods from two counties of Yunnan, helping farmers tocreate e?ciency and increase income to alleviate poverty, and contributing new strength to poverty alleviation areas in ?ghting against poverty andpreventing poverty.It extensively mobilizes the company's units, all employees, as well as the Changan Auto Ecosystem a?liated enterprises, social organizations,cadres and employees, and social warmhearted people to purchase more than 1.1 million yuan of agricultural and sideline products in the correspondingpoverty alleviation assistance areas, promoting the income of the poor and making them rich. More than 5,000 employees have registered as membersof the “China Social Poverty Alleviation Network Chongqing Poverty Alleviation Center” to participate in consumption for poverty alleviation.
教育扶贫
消费扶贫
Education for poverty alleviation
Rural revitalization and poverty alleviation assistance
2020年5月9—10日，长安汽车携手人民日报客户端在云南·砚山举办公益直播带货活动
From May 9 to 10, 2020, Changan Automobile, together with People's Daily client, held a public welfare live broadcast with goods inYanshan, Yunnan Province.
指标项2017年2018年2019年2020年捐赠扶贫资金 （万元）
3667.113171.993190.7382866Donation of Poverty Alleviation Fund
(10000 yuan)
IndexIn 2017In 2018In 2019In 2020
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2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
报告后记
Postscript
企业荣誉Honors展望未来2020 outlook报告说明Description
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2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
序号荣誉名称 Name of the honor颁发单位 From重庆长安汽车股份有限公司、长安汽车渝北工厂、长安福特荣获“重庆市抗击新冠肺炎疫情先进集体”
海外事业发展部陈思良获得政府特殊津贴
CS55、CS35、逸动三款车型的新车满意度获得中质协CACSI细分市场第一名
重庆长安汽车股份有限公司荣获“六西格玛推进先进企业”
中共重庆市委、重庆市人民政府
中华人民共和国国务院
中质协CACSI
国际研发方法论协会
Chongqing Changan Automobile Co., Ltd., Yubei Factory, and ChanganFord were awarded the “Chongqing Advanced Group in Fighting the NovelCoronavirus Pneumonia Epidemic”
Chen Siliang from Overseas Business Development Department wasawarded special government allowances by State Council of the People'sRepublic of China
The three models including CS55, CS35 and Eado won the ?rst place in thenew car satisfaction of the CACSI market segment of the China Associationfor Quality.
Chongqing Changan Automobile Co., Ltd. was awarded the “AdvancedEnterprise of Six Sigma Promotion”
Chongqing Municipal Committee of theCommunist Party of China and ChongqingMunicipal People's Government安全环保部蒋敏荣获全国中央企业抗击新冠肺炎疫情先进个人国务院国资委党委
Jiang Min from Department of Safety and Environmental Protectionwas awarded the National Advanced Individual in the National CentralEnterprise's Fighting against the Novel Coronavirus Pneumonia Epidemic
Party Committee of State-ownedAssets Supervision and AdministrationCommission of the State Council车联科技-入选车联网先导项目国家工信部(CDEVAPA)
Autolink Technology-Selected as a pilot project for Internet of VehiclesMinistry of Industry and Information
Technology
The State Council of the People’s Republicof China
CACSI of the China Association for Quality
International Research andDevelopment Methodologies Institute
2020年度PMI（中国）项目管理大奖优秀PMO奖《汽车智能主被动安全一体化设计关键技术及产业化》科技进步奖一等奖
重庆长安汽车股份有限公司荣获“2020年网络安全和信息化先进单
位”
2020年，逸动PLUS荣膺“2020年度用户满意度指数细分市场第一”
PMI(项目管理协会)中国汽车工程学会科技奖励工作委员会
中国兵器装备集团有限公司
中国人民共和国工业和信息化部节能与综合利用司
中国质量协会
2020 PMI (China) Project Management Award-Excellent PMO Award
The ?rst prize of Science and Technology Progress Award of “Key
Technologies and Industrialization of Integrated Design of Active and Passive
Safety for Automobiles”
Chongqing Changan Automobile Co., Ltd. was awarded the “Advanced Unit
of Cyber Security and Informatization in 2020”
The second-generation Eado Blue Core Edition (SC7145KB6), the second-
generation Eado XT (SC7145MB6), Ruicheng CC (SC7157AB6), CS55PLUS
(SC7155ABB6), Eado PLUS (SC7145KCA6, SC7169KBC6), Eado PLUS
(SC7145KCA6, SC7169KBC6) ), UNI-T (SC7151AAA6), CS75PLUS (SC6479BEH6),
CS85 COUPE (SC6476ABH6) were selected into the “Fifth Batch of Green
Manufacturing List” of the Ministry of Industry and Information Technology of
the People's Republic of China, and awarded” Green Design Product”
In 2020, Eado PLUS was awarded “No. 1 in User Satisfaction Index Market
Segment in 2020”
PMI (Project Management Institute)
China Society of AutomotiveEngineers Science and TechnologyAward Working Committee
2020中国量产车性能大赛紧凑型SUV（15万级）综合冠军中国量产车性能大赛组委会
Compact SUV (150,000 Class) Overall Champion for 2020 China Mass
Production Car Performance Competition
China Mass Production CarPerformance Competition OrganizingCommittee
2020 最受关注精英座驾UNI-T2020中国汽车产业峰会
2020 the Most Concerned Elite Car UNI-T2020 China Automotive Industry
Summit
i-VISTA年度智能车型、i-VISTA智能泊车奖中国汽车工程研究院
i-VISTA Smart Car of the Year, i-VISTA Smart Parking AwardChina Automotive Engineering
Research Institute
China South Industries GroupCorporation
Ministry of Industry and InformationTechnology of the People'sRepublic of China Energy Savingand Comprehensive UtilizationDepartment
China Association for Quality
Postscript
报告后记
企业荣誉
Honors
长安汽车2020年获得荣誉
Honor of 2020 by Changan Auto
第二代逸动蓝鲸版（SC7145KB6）、第二代逸动XT（SC7145MB6
锐程CC（SC7157AB6）、CS55PLUS（SC7155ABB6）、逸动
PLUS（SC7145KCA6SC7169KBC6）、逸动PLUS（SC7145KCA6
SC7169KBC6）、UNI-T（SC7151AAA6）、CS75PLUS（SC6479BEH6） CS85
COUPE（SC6476ABH6）入选工信部“第五批绿色制造名单”，荣获“绿色
设计产品”称号
)、
9495
2020 · 长安汽车社会责任报告
Changan Social Responsibility Report 2020
张永忠荣获“重庆市杰出英才奖”荣誉称号
奔奔E-Star获轿车-A00组综合冠军、最佳加速性能奖、最佳制动距离奖、最佳节电能力奖、最佳操控性能奖、最佳内饰设计奖、最佳外观设计奖、最佳爬坡能力奖、最佳科技配置奖、最佳空间设计奖、最佳静音效果奖、涉水能力挑战40cm
公司荣获“2020年汽车企业绿色发展指数优秀企业”
中共重庆市委、重庆市人民政府
第七届环青海湖（国际）电动汽车挑战赛
汽车工业节能与绿色发展评价中心
Zhang Yongzhong was awarded the honorary title of “ChongqingOutstanding Talent Award”
Benben E-Star won the Overall Championship of the car-A00 group, the bestAcceleration Performance Award, the Best Braking Distance Award, the BestPower Saving Ability Award, the Best Handling Performance Award, the BestInterior Design Award, and the Best Exterior Design Award, Best Grade AbilityAward, Best Technology Con?guration Award, Best Space Design Award, BestQuiet E?ect Award, and Wading Ability Challenge 40cm
The company was awarded the “Excellent Enterprise in the 2020 AutomotiveEnterprise Green Development Index”
Chongqing Municipal Committee of theCommunist Party of China and ChongqingMunicipal People's GovernmentThe 7th Tour of Qinghai Lake(International) Electric Vehicle Challenge
Automotive Industry EnergyConservation and Green DevelopmentEvaluation Center
Postscript
报告后记
展望未来2021 Outlook
2021年是中国共产党成立100周年，是全面实现“十四五”规划的开局之年，是国企改革三年行动的攻坚之年，也是长安汽车向智能低碳出行科技公司转型发展的关键之年。长安汽车将以习近平新时代中国特色社会主义思想为指导，全面贯彻党的十九大和十九届二中、三中、四中、五中全会精神，落实兵装集团“133”战略和公司第三次创业?创新创业计划，以优异成绩向建党100周年献礼。展望未来，我们致力于做负责任的企业楷模，持之以恒向社会做出源源不断的贡献，向行业输入长期持续的创新，顺应人们对美好自由出行的向往，从客户的需求和体验出发，提供高品质的出行生活，为社会、经济和环境的发展作出更大的贡献！2021 is the 100th anniversary of the founding of the Communist Party of China. It is the ?rst year for the full realization of the “14th Five-YearPlan”. It is a critical year for the three-year reform of state-owned enterprises, and also for Changan Automobile to transform and develop intoa smart low-carbon travel technology company. Changan Automobile will take Xi Jinping’s thoughts on socialism with Chinese characteristics inthe new era as its guidance, fully implement the spirit of the 19th National Congress of the Communist Party of China and the spirit of the second,third, fourth and ?fth Plenary Sessions of the 19th CPC Central Committee, and implement the Group’s “133” strategy and the company’s thirdEntrepreneurship-Innovation and Entrepreneurship Plan, presenting the 100th anniversary of the founding of the Communist Party of China withoutstanding achievements.Looking forward to the future, we are committed to do responsible business model, to make continuous contribution to the society, to continuethe long-term innovation industry input, to create a better free travel for the people. Starting from the customer's needs and experience, Changanprovides high quality of life, the development of society, economy and environment to make a greater contribution!
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总结与反馈
Report content:this report truly discloses the concept, practice and performance of Changan Auto in corporate social responsibility management andpractice of economic, environmental and social responsibilities.
Report content:this report truly discloses the concept, practice and performance of Changan Auto in corporate social responsibility management andpractice of economic, environmental and social responsibilities.
Quality assurance:before the release of this report, all data and contents have been reviewed, and the company undertakes that there is no false recordor misleading statement in this report.
Contact information:
Add: Building T2, No.2 Financial City, No.61 Dongsheng Road, Jiangbei District, ChongqingTel: 023-67591008 Website: www.changan.com.cn
联系方式:
地址：重庆市江北区东升门路61号金融城2号T2栋电话：023-67591008官网：www.changan.com.cn
报告内容：
本报告真实披露了长安汽车在企业社会责任管理及践行经济、环境、社会等责任方面的理念、实践和绩效。
报告说明：
2008年以来，长安汽车每年编写和发布社会责任报告， 《长安汽车2020年社会责任报告》时间跨度为2020年1月1日至2020年12月31日。
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本报告发布前，所有数据及内容均通过审核，公司承诺本报告不存在虚假记载、误导性陈述。
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